---
title: "MortgageHalo Software Reviews, Demo & Pricing - 2026"
description: "Review of MortgageHalo Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
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MortgageHalo

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Overview

[Reviews](https://www.softwareadvice.com/product/54657-MortgageHalo/reviews/)

# MortgageHalo Review

From $417-$833/month Free version Free trial 4 plans

Wondering if MortgageHalo is right for your organization?

Our Sales Tracking Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

MortgageHalo

4.4

[(49)](https://www.softwareadvice.com/product/54657-MortgageHalo/reviews/)

Pricing

Starting at $417.00 per month

### About MortgageHalo

MortgageHalo from Halo Programs is a cloud-based customer relationship management (CRM) solution designed for the residential mortgage industry. It includes automated marketing on behalf of loan officers to their prospects, referral partners and borrowers. All leads generated are exclusive to the LO.

The CRM keeps track of clients’ mortgage needs and sends notifications to LOs whenever their client needs a new mortgage or has a referral. Client satisfaction surveys with Net Promoter Score are built in, along with executive reporting. The surveys also generate testimonials that clients can share on social media.

The online reputation management feature help lenders build social proof. The built-in vendor-managed automation helps lenders increase customer retention, generate new business opportunities, and drive down the cost to originate loans. It also allows banks to drive more CRA business with native geo-targeting and demographic targeting features.

The ClientTracker feature generates leads for pre-approvals and new mortgages. The CRM is also connected to a custom online storefront for the lender, where approved postcards, flyers and emails are set up for LOs to send. It of...

fers a monthly subscription-based pricing and provides support via phone, email and live chat.

Wondering if MortgageHalo is right for your organization?

Our Sales Tracking Software selection experts can help you in 15 minutes or less.

## MortgageHalo User Interface

## Popular MortgageHalo Alternatives

Main Product

MortgageHalo

4.4

[(49)](https://www.softwareadvice.com/product/54657-MortgageHalo/reviews/)

Ratings Breakdown

-   4.47Ease of use
-   4.38Value for money
-   4.64Customer support
-   4.24Functionality

Pricing

Starting at $417.00 per month

Get Price

Alternative Product

[BNTouch Mortgage CRM](https://www.softwareadvice.com/crm/bntouch-profile/)

4.5

[(98)](https://www.softwareadvice.com/crm/bntouch-profile/reviews/)

Ratings Breakdown

-   4.26Ease of use
-   4.33Value for money
-   4.52Customer support
-   4.41Functionality

Pricing

Starting at $95.00 per month

Get Price

Alternative Product

[Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/)

4.4

[(18808)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/)

Ratings Breakdown

-   3.99Ease of use
-   4.05Value for money
-   4.13Customer support
-   4.38Functionality

Pricing

Starting at $25.00 per month

Get Price

Alternative Product

[The Mortgage Office](https://www.softwareadvice.com/crm/the-mortgage-office-profile/)

4.8

[(288)](https://www.softwareadvice.com/crm/the-mortgage-office-profile/reviews/)

Ratings Breakdown

-   4.72Ease of use
-   4.69Value for money
-   4.78Customer support
-   4.73Functionality

Pricing

Available upon request

Get Price

Alternative Product

[HubSpot Sales Hub](https://www.softwareadvice.com/crm/hubspot-sales-profile/)

4.5

[(506)](https://www.softwareadvice.com/crm/hubspot-sales-profile/reviews/)

Ratings Breakdown

-   4.39Ease of use
-   4.19Value for money
-   4.43Customer support
-   4.43Functionality

Pricing

Starting at $15.00 per month

Get Price

Alternative Product

[Financial Services Cloud](https://www.softwareadvice.com/insurance/salesforce-fin-serv-cloud-profile/)

4.8

[(6)](https://www.softwareadvice.com/insurance/salesforce-fin-serv-cloud-profile/#reviews)

Ratings Breakdown

-   4.33Ease of use
-   4.50Value for money
-   4.75Customer support
-   4.50Functionality

Pricing

Starting at $325.00 per month

Get Price

## MortgageHalo Pricing and Plans

Starting price: $417.00 per month

Free Trial

Free Version

Starter

$417.00

per month

Plan includes:

-   White glove account setup
-   Personalized profile
-   Contact list import
-   Email address verification
-   Done-for-you email marketing
-   Automated monthly delivery
-   Replies sent directly to your inbox
-   Direct lead form responses
-   Email analytics & reporting
-   ClientTracker listing alerts

Read More

Growth

$625.00

per month

Plan includes:

-   White glove account setup
-   Personalized profile
-   Contact list import
-   Email address verification
-   Done-for-you email marketing
-   Automated monthly delivery
-   Replies sent directly to your inbox
-   Direct lead form responses
-   Email analytics & reporting
-   ClientTracker listing alerts

Read More

Pro

$833.00

per month

Plan includes:

-   White glove account setup
-   Personalized profile
-   Contact list import
-   Email address verification
-   Done-for-you email marketing
-   Automated monthly delivery
-   Replies sent directly to your inbox
-   Direct lead form responses
-   Email analytics & reporting
-   ClientTracker listing alerts

Read More

Enterprise - Large Lenders

Pricing available upon request

Plan includes:

-   Everything in Pro
-   Custom branding
-   Custom campaigns
-   Custom marketing materials
-   LOS integration
-   Lead assignment module
-   Automated thank you's
-   Referral partner thank yous
-   Corporate satisfaction with NPS
-   Branch satisfaction with NPS

Read More

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## MortgageHalo Features

-   Popular features found in Sales Tracking
    
    Activity Dashboard
    
    Appointment Scheduling
    
    Interaction Tracking
    
    Task Management
    
-   More features of MortgageHalo
    
    Client Database
    
    Client Management
    
    Contact Management
    
    CRM
    
    Customer Database
    
    Dashboard
    
    Data Import/Export
    
    Email Marketing
    
    Email Templates
    
    For Financial Institutions
    
    Lead Capture
    
    Lead Management
    
    Live Chat
    
    Loan Origination
    
    Marketing Automation
    
    Mobile Access
    
    Relationship Tracking
    
    Reminders
    
    Reporting & Statistics
    
    Task Scheduling
    
    Third-Party Integrations
    

## MortgageHalo Integrations

MeridianLink Mortgage

Integration rated undefined from -1 review

Mortgage Cadence Platform

Integration rated undefined from -1 review

Encompass

Integration rated undefined from -1 review

Calyx Point

Integration rated undefined from -1 review

LendingPad

Integration rated undefined from -1 review

## MortgageHalo User Reviews

## MortgageHalo customer ratings

- Overall rating: 4.4/5
- Total reviews: 49

### Rating distribution

- 5 stars: 25 reviews (51%)
- 4 stars: 19 reviews (39%)
- 3 stars: 4 reviews (8%)
- 2 stars: 1 reviews (2%)
- 1 star: 0 reviews (0%)

### Secondary ratings

- Ease of use: 4.5/5
- Value for money: 4.4/5
- Customer support: 4.6/5
- Functionality: 4.2/5

---

### Strong for Mortgage & Beyond

- Overall rating: 5/5
- Reviewer: Marc R.
- Verified reviewer: Yes
- Industry: Banking
- Company size: 51-200 employees
- Product usage: Used daily for more than 2 years
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

I have been using Continuity, now MortgageHalo, since 2013, and it has been a foundational part of building the mortgage operation at First State Bank. What separates MortgageHalo from every other platform I evaluated is the depth of its reach across an organization. We did not limit it to the mortgage department. We expanded the platform to our branch managers, allowing them to strengthen and maintain customer relationships through the same system. That level of flexibility and integration across a bank’s structure is rare and speaks to how thoughtfully the platform was designed. The automated relationship marketing works consistently in the background, keeping our lenders and branch teams engaged with clients and referral partners without creating additional administrative burden. For a lending operation growing at the pace ours has, that consistency and scalability are critical. What stands out most, however, is the partnership behind the product. When I provide feedback or suggest improvements, the MortgageHalo team listens and responds. That level of responsiveness is uncommon among vendors and creates a true sense of collaboration and shared investment in success. For bank leaders looking for a relationship marketing platform that can scale beyond the mortgage department and support relationship development across the entire organization, MortgageHalo deserves serious consideration.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Scales beyond the mortgage department into branch banking Strong relationship marketing automation Helps maintain consistent client and referral partner engagement Reduces administrative workload for staff

#### Cons

Success depends on active adoption across departments Reliance on automation may not fit teams wanting highly personalized manual outreach

#### Reasons for choosing MortgageHalo

Overall their level of attentiveness to us during the process stood out as well as their price point.

---

### Listing Alerts & Replies

- Overall rating: 5/5
- Reviewer: Daniel G.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

The ClientTracker listing alerts are a game changer. I know when my past clients are on the move and call them immediately. Those conversations are perfect and natural and meaningful. MortgageHalo puts me back in their lives at exactly the right moment. Which is great.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The ClientTracker listing alerts are a game changer. I know when past clients are on the move and call them immediately. Those conversations are natural and meaningful. MortgageHalo puts me back in their lives at exactly the right moment.

#### Cons

Its all good. no issues and we love it. Seems like the perfect software for customer retention. Diverse and extremely deep.Recommend.

#### Reasons for choosing MortgageHalo

local support and great integration. Big help on the intergration.

---

### Automation and Communication

- Overall rating: 5/5
- Reviewer: Joan B.
- Verified reviewer: Yes
- Industry: Banking
- Company size: 501-1000 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: August 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

They have been very responsive, open communication and interested in how our company can best utilize their product rather than having us change our culture to use their product. We have monthly check in meetings that allow us to ensure we are getting the best return on our investment

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The automation that allows our lenders to click on a link and be responsive to customers quickly and proactively

#### Cons

We ahve been able to move to the newer integration with Encompass which resolved our issues of having to reset the SDK periodically

---

### Good System

- Overall rating: 2/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 201-500 employees
- Product usage: Used daily for less than 6 months
- Reviewed: February 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Love the surveys, the notifications and reminders.

#### Cons

Not easy to use for data tracking such as trace notes

#### Vendor response

Thank you for leaving a review! The team here at Continuity Programs is pleased to receive your feedback. We are happy to hear that you find our mortgage CRM easy to use and a good value for your money! Regarding your comment on data tracking, we would love to hear specifics on what you would like to see changed. Please feel free to login to the CRM and enter a feature request, which will go straight to our development team. Thanks again!

Replied February 2019

---

### No CRM Admin Needed!

- Overall rating: 5/5
- Reviewer: Brian C.
- Verified reviewer: Yes
- Industry: Banking
- Company size: 51-200 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: May 2026
- Review source details: This review was submitted organically. No incentive was offered

I have been using MortgageHalo since 2016 when it launched as MGIC Elements, first at Sunset Bank and now at Westbury Bank after the acquisition. When I walked the new executive team through what MortgageHalo does for the mortgage division, they approved it on the spot. It was the easiest ask I have ever made to bank leadership, and they saw the value immediately. MortgageHalo works for me. MortgageHalo sends stuff to all my 5,000 plus contacts, the platform works at scale without missing a beat. It pulls data directly from Encompass. We started with the SDK and have already upgraded to the new Ice API, so everything feeds in automatically and the campaigns go out without anyone on my team having to manage them. Every week I get listing alerts and hot leads. Every month I get surveys, testimonials, and future lead opportunities surfacing from my database. This is not a system you have to tend to, no admin needed. It works for you consistently, in the background, at an enterprise level. If you are a mortgage leader at a bank or credit union evaluating CRM platforms, this is the one. Content is always professional, relevant, and is done by the team at Halo. Brian Carroll, Residential Lending Manager, Westbury Bank

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Completly hands free marketing. Always receive positive feedback from my client base. Has helped me keep and grow my pipeline!

#### Cons

All good and no complaints from me or my company. The team at MortgageHalo are responsive if there is ever an issue that does pop up.

#### Reasons for choosing MortgageHalo

Past experience with them. The operation is smooth and effective

---

### Great support and great company

- Overall rating: 5/5
- Reviewer: Brad D.
- Verified reviewer: Yes
- Industry: Banking
- Company size: 1001-5000 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

[sensitive content hidden] and his team have been a great partner for our sales team. Helping to increase our onboarding rates and continuous training of best practices for our sales team to get as much out of HALO as possible

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Partnership, accessible and always willing to help. [sensitive content hidden] and his team have been a partner for years and always listen to our team if there are suggestions on ways to improve their product

#### Cons

I do not have a con with HALO. We have been using them (fka Continuity) for many many years. Their team and customer support are 2nd to none

---

### MortgageHalo is the Best!

- Overall rating: 5/5
- Reviewer: Nevin M.
- Verified reviewer: Yes
- Industry: Banking
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

Could not be better.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I have been using Continuity Programs now MortgageHalo - since 2013, across 3 different financial institutions. It is amazing how it runs in the background automatically, pulling records from Encompass and sending all campaigns out on my behalf. I get listing alerts, hot leads, and testimonials every week. Customers and referral partners reply all the time to content that was sent out for me without me lifting a finger. I have helped the same customers repeatedly, and now I am helping their kids. That is what consistent, long-term relationship marketing does. It is a no-brainer. I hardly ever need to contact support, but when I do, they fix issues fast. Nevin Mitchell, Senior Loan Officer, Bank of Ann Arbor

#### Cons

No Cons.

---

### Hands-Free, A++ Customer Support, Great Service

- Overall rating: 5/5
- Reviewer: Jett L.
- Verified reviewer: Yes
- Industry: Banking
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Our business is extremely satisfied with our choice of CRM and would strongly recommend MyCRMDashboard.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The best thing about MyCRMDashboard is that it's a hands-free - a great way to stay in touch with customers without tying up you resources. The ClientTracker generates mortgages leads by scrubbing the national change of address database and CP sends postcards to the new addresses.

#### Cons

There should be a section of the CRM dashboard that tracks what marketing material that is being sent out and it should notify users whenever new material is added. However, Continuity Program's team is extremely responsive and helpful; upon request, they will send you the current marketing material.

#### Vendor response

Thanks for leaving a review! The team here at Continuity Programs is delighted to receive a perfect 5 star rating! We are happy to hear that you would strongly recommend our mortgage CRM. Also, it is so great to know you enjoy the hands-free way to stay in touch with customers. Regarding your comment about a section in the CRM to view the marketing material that is being sent, I am going to pass this along to our development team. Also, you are able to submit these types of feature requests directly through the CRM to our development team when you are logged in. Thanks again!

Replied September 2018

---

### Customer Support is Outstanding

- Overall rating: 4/5
- Reviewer: Jamie O.
- Verified reviewer: Yes
- Industry: Banking
- Company size: 51-200 employees
- Product usage: Used daily for less than 12 months
- Reviewed: February 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

We are making more consistent communications with our past customers.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The support we have received from representative is incredible. Representative is very friendly and knowledgeable about the product she supports.

#### Cons

Sometimes the notification e-mails go to my junk mail.

#### Vendor response

Thanks for leaving a review! The team here at Continuity Programs is delighted to hear such wonderful feedback. We are happy to hear that our mortgage CRM is helping you communicate consistently with your past customers! Regarding your comment on notification emails sometimes going to your junk, I am going to pass this along to our development team to investigate. In the meantime, it may help if you add us to your Safe Sender List on your end. Thanks again!

Replied February 2019

---

### easy to use, great tool for business

- Overall rating: 5/5
- Reviewer: Josh T.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 11-50 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: May 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The automated reviews and client tracker is an excellent tool that frees up a lot of time for me. Make my job much easier not having to keep track of everything myself.

#### Cons

No complaints. This is a great tool that does many great things for me from automated emails to my clients for reviews to reminding me of upcoming dates I need to know.

#### Vendor response

Thanks for leaving a review! The team here at Continuity Programs is thrilled to hear such good feedback, and we are proud to hear that you find our mortgage CRM easy to use. Also, it is so great to know you like the automated mortgage email marketing and ClientTracker notifications! Thanks again!

Replied June 2018

---

Showing 1 - 10 of 49 Reviews

[See All Reviews](https://www.softwareadvice.com/product/54657-MortgageHalo/reviews/)

## MortgageHalo Popular Comparisons

[BNTouch Mortgage CRM vs MortgageHalo](https://www.softwareadvice.com/compare/54657-MortgageHalo/vs/127795-bntouch/)[Salesforce Sales Cloud vs MortgageHalo](https://www.softwareadvice.com/compare/2764-Salesforce/vs/54657-MortgageHalo/)[The Mortgage Office vs MortgageHalo](https://www.softwareadvice.com/compare/54657-MortgageHalo/vs/84138-the-mortgage-office/)

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