myphoner Software


 

myphoner is a cloud-based lead management and customer relationship management (CRM) solution designed for freelancers, sales agents and B2B teams doing cold calling. It enables teams to track, nurture and follow up on leads and activity.

Key features include lead segmentation, advanced search, notifications and third-party integrations. The software offers a queue that manages lead distribution among multiple agents, and it organizes and segments incoming leads. A claimed lead is then followed by the agent who received it first. The agent gets notifications for follow-ups at predetermined points. myphoner allows managers to check the performance of sales, agents and campaigns with advanced reports.

myphoner is compatible with laptops, tablets and other mobile devices. It is available with a subscription-based pricing model.

 

myphoner - Agent performance report
 
  • myphoner - Agent performance report
    Agent performance report
  • myphoner - Campaign
    Campaign
  • myphoner - Create and maintain segments
    Create and maintain segments
  • myphoner - Dashboard
    Dashboard
  • myphoner - Email templates
    Email templates
  • myphoner - Lead queue
    Lead queue
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

39 Reviews of myphoner

Showing 1-20 of 39

 

Start your review of myphoner

Click to start
https://www.softwareadvice.com/crm/myphoner-review/

Kim from Accelerant ApS
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

good so far

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

First, it´s absolutely intuitive and easy to use.
The old system we used was a software that we installed in each machine - this is way easier to use from whereever we are.

Cons

there are som functions that could be implemented, but we will make a list of these and send them to MyPhoner with the hope that they can see that these ideas only will improve their product.

Source: Capterra
 

Devonté from The TrackR

September 2017

September 2017

Works great as a segway into relationship management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's ease of use and my ability to quickly pick up where I left off with outbound sales. Would recommend this to others.

Cons

What I least enjoy about the software is the inability to duplicate campaign settings such as segments and filters. We have to manually input settings for lists.

Source: Capterra
 

Joshua from RJ Health Systems
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Seamless and Perfect.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very user friendly and has everything you want all wrapped up in a beautiful interface. We are staring up a telemarketing division within my company and myphoner is truly a one of a kind, useful tool.

Source: Capterra
 

michael from ICC
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

easy, simple and affective

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

better calls to prospects and better information recording

Pros

ease of use and good integration of 3cx and good user interface and easy to set up .

Cons

could do with a few more features such as integration of Out look Callander but still better then closes competition

Source: Capterra
 

Anthony from A2B Motion
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Love myphoner.. Contacted support with question, but they never responded. Besides that, stellar.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Organization.

Pros

Easy to use, easy to learn. Exactly what i needed without all the extra features most CRM's come with that I never used.

Cons

A couple features I would add, but A+ as it sits. It's really well thought out and it helps organize every call I make with little effort.

Source: Capterra
 

Jeff from Northview Communications
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Great program, I had one like this before but since ceased update

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software is what I am looking for. As a sales rep focusing directly on new logos, cold-calling and the ability to track, most importantly the follow-up makes or break a deal. This gave me both of the ability.

Source: Capterra
 

Nitin from ISME
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Very good software to manage outgoing calls for small and medium businesses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Were able to track calls to leads and ensure that the admission team is making regular calls.

Pros

1) Easy of use
2) Easy to set up
3) Easy to access data

Myphoner is great for small and medium teams to manage cold calls

Cons

1) Need to have more filter options when data is displayed

Source: Capterra
 

Marcus from Keypath Education Australia
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Easy, productive, insightful.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's been easy for us to configure and roll out to a team of temp tele-marketers. Previously we used SmartSheet, but that caused data issues and provided no reporting.

Cons

It was a little confusing to figure out how we managed 'list attempts' but the team worked it out fairly quickly.

Source: Capterra
 

OnTay from CaseStack Transportation.
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

This is exactly what anyone who is on the phone needs. It's easy and fast for blazing through calls

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Makes my workflow so much easier and quicker.

Pros

Very easy to use.
Great for blazing through calls.
Great price compared to other CRM's.
Great for following up and not worrying about missing a callback.

Cons

Not being able to move lists as easy due to columns and etc., My only gripe tbh. I'd love to be able to change my mind and although I have less info on one list still move it to a list that was uploaded with more info and thus more columns and etc.

Source: Capterra
 

Carol from Carol Brinson Marketing
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2017

June 2017

haven't been using long so far great though

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

many ... love it totally.
really nothing comes to mind...seriously...i am a real person too lol...so far this phoning system has worked perfectly for me!!

Pros

spot on design for front line phoning....super (and EASILY) customizable so it makes perfect sense for your industry ....robust but not cloggy

Source: Capterra
 

Laura from Lux Perpetua

May 2017

May 2017

Great way to organize calls in an effective manner.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I absolutely love the rating system for each call and the option for notes. This helps me eliminate random pages of notes and helps me to stay on track.

Cons

So far I do not have any complaints. I only started using this system. There is nothing negative I can say.

Source: Capterra
 

Tony from Keller Williams
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I create time with this product. There could be much more time to be saved if improvements were made. :)

Pros

The integration with other products is probably the best feature. Also, the ability to customize is key as every industry is different.

Cons

Having the ability to have a prerecorded voicemail button is crucial and very much needed. Also, if there would be a way have different templates of voicemail that way you are not sending the same vm to the same person day after day. The ability to text would be great as well. Text buttons would be best.

Source: Capterra
 

Jeff from Infor

April 2017

April 2017

The best tool for cold calling

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

One of the best tools for cold calling I have seen. They did a good job of keeping it simple, and a great way to handle calls to a large number of people.

Pros

Ease of use

Cons

Need a way to dump reports to spreadsheet that show calls made. (If it is there, I do not know about how to do it.)

Source: Capterra
 

Wouter from SimpledCard
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

The go-to cold call software if you want automation

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We were looking for call-software solution that could integrate seamlessly with our CRM. We use myphoner for the pre-qualification process. All suspects en prospects are in myphoner and whenever the contact becomes a lead or a lost, we automatically send it to our CRM and run (marketing) campaigns on these contacts.

If you are looking for software that can integrate and communicate with your CRM this is the way to go. Due their Zapier integration you can make sure your data is always in sync.

Pros

zapier integration is an absolute must

Cons

have not found anything yet.

Source: Capterra
 

Justin from Market1

April 2017

April 2017

Simple & Effective Cold Calling Platform

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I looked around for a program for weeks, everything was busy and full of unnecessary functionality, I finally found MyPhoner, and it is the most efficient cold calling platform ever!! you can have multiple agents working from the same data list, it really is great!

Source: Capterra
 

Lawrence from Green Integrations

March 2017

March 2017

Very Efficient and User Friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Myphoner, is my favorite CRM so far. I have used several different CRM's and Myphoner is convenient and really helps you get and stayed organized. The tracking is great, the automation is amazing and I use it everyday.

Source: Capterra
 

Frits from FS Consultancy

March 2017

March 2017

Nice product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is a very good way to call fast a list off contacts and report this. There are a lot off integrations available. It would be nice to add a way to report more contacts at a call. Just have a contact field in the comment field.

Source: Capterra
 

Paul from AHK Electronic Sheet Metal, Inc.

February 2017

February 2017

Rock simple calling tool.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Even us sales guys can figure out how to make this work. I generally do not like to use CRMs for cold calling because they are just too clunky and tracking too many things that don't matter for unqualified leads. The myphoner tool provides a much simpler, faster interface for doing cold calling, and combined with Zapier ends up purely saving time.

Source: Capterra
 

Sarah from Black Market Glass
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

I'm amazed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I just started cold calls with my business a week ago and have already found an immense value in implementing Myphoner. It only took one day of looking at the fifty spreadsheets I had divided by states to know that there had to be an options to help me save time and money. Myphoner has been the easy answer for all of my problems. I expect that as the company grows and continues to offer additional features that I will continue to be amazed. On top of all of this their customer service has been a joy to work with.

Pros

I love how easy it it to use and set up. Everything is very self explanatory.

Cons

Nothing that time won't fix. The look of the site still feels a little outdated and clunky. I think that it could use a small amount of refinement to further simplify work flow and decrease the amount of clicks it takes to complete a function.

Advice to Others

I really wish there were a time zone feature. If the system could automatically detect which time zone I am in and have a feature to give me options according to what time it is in alternate zones that would be cool.

Source: Capterra
 

Stav from Greenberg Marketing
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Great app!!! great Value for money. Best customer service.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

After 15 yrs in the industry I can say for sure that this guys offer a great product.
I am sure it will only get better.

Pros

cutomer service
value for money
simple

Source: Capterra