Myphoner Software

Myphoner Software

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About Myphoner

Myphoner enables sales teams to easily manage their prospects with a simple to use cold outreach CRM, never has it been easier to follow up and drive leads. Whether you do cold calling, warm calling, meeting booking, inside sales, it's all about following up. Myphoner offers a full suite of tools to enable your sales team to get the job done. In 2013 we started with a unique queue that ensured agents would never miss a scheduled call and assist them to focus on calling. Today we offer a host of features from time tracking to a built-in dialer and Cloud VoIP solution to Live Monitoring & robust reporting. With features such as email templates, scripts & campaign configuration, managers spend less time on admin, enabling them to focus on their team and coaching agents....

Myphoner Pricing

Starting price: 

$16.00 per month

Free trial: 

Available

Free version: 

Available

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myphoner agent performance report

Myphoner User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4

Showing 1 - 5 of 94 reviews

Jeffrey

Company size: 51 - 200 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

December 2021

Great CRM and Dialer

User Profile

Tayler

Verified reviewer

Company size: 51-200 employees

Industry: Marketing and Advertising

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2019

Great system for business development teams

Myphoner allows our business development team to reach out to many prospects in a short period of time. Helps the team be proactive in following up with prospects. We have looked at many cold calling systems and this one wins in almost every category. Our team loves it.

Pros

1) ease of use 2) highly customizable 3) makes calling cold leads a breeze 4) their team has a hands on approach to help make the software work for you.

Cons

1)they had no phone dialer..but have now included it. 2) integrations with other crms

Reasons for choosing Myphoner

It was a better fit for our company and it had way more features.

Ruth

Company size: 11-50 employees

Industry: Telecommunications

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
5

Ease-of-use

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

May 2020

MyPhoner and Telemarketing

I am working on Telemarketing and compared with other CRM's used for this, I find this the simplest and easiest to use.

Pros

As I am only a user within our business structure, I can only comment on that factor. Very easy to use, wish there was more info available on its use...some areas of reporting could be made a little clearer, but overall I love it.

Cons

I believe there could be an improvement in the duplication area. When the company is working with several different clients that may have the same contact, this can be very frustrating to have them all come up, even when you do not have access with that particular list...if you just want to find the duplicates within a particular list, that is all you want not ones from other companies. I am personally having trouble with scheduling...my calls do not come up as scheduled and yet I am doing exactly the same as another co-worker in the same company, in the same list, I find this very frustrating as well and cannot seem to find out why, even when googling.

Reasons for switching to Myphoner

Company made switch so we were able to get better overall ratings for our clients on how we performed per each task

Response from Myphoner

Hi Ruth, thanks for your kind words. I just wanted to let you know that we have scheduled implementation of improvements to deduplication so it better covers the needs of agencies like yours. Also, if your queue behaves differently than your co-workers', check your queue settings - perhaps you disabled enqueueing scheduled leads? Remember, you can always look in our helpdesk at https://myphoner.help or write to us on support@myphoner.com.

Replied May 2020

Aditya

Company size: 1,001-5,000 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
3

Value for money

out of 5
3

Customer support

out of 5
2

Functionality

out of 5

July 2019

Value for money for sellers

The software has helped me improve on the followups. Also, consolidate the database coming from different sources at one place.

Pros

Easy navigation. All info is visible in one go without any need to scroll. Helpful for setting up followups for the sellers.

Cons

Needs integration with the CRM's like salesforce A mobile app would be helpful.

Tyler

Company size: 51-200 employees

Industry: Telecommunications

Time used: Less than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2019

Best Cold Calling Software For Scorching Through Leads

The speed at which my cold callers are able to call is my primary concern. Optimizing their time by having them go through more dials on a daily basis was a HUGE selling point when we considered MyPhoner.

Pros

My favorite pro about this software is that it makes it easy for a team of 10 cold callers to all work out of the same pipeline without stepping on each other's toes. The way the software feeds ANY caller the next due prospect in the list makes it better for each other caller - no callers need to worry about exhausting the same lead too many times without making contact with the prospect.

Cons

My only complaint would be the call tracking analytics - they seem to always be slightly off from our internal phone software's tracking analytics.

Reasons for choosing Myphoner

Mainly to keep a big pipeline of leads for all callers to share from.

Reasons for switching to Myphoner

Outreach was too complicated for our process - we wanted to simplify the beginning of our sales process.

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