Myphoner

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Myphoner

by myphoner

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About Myphoner

myphoner is a cloud-based lead management and customer relationship management (CRM) solution designed for freelancers, sales agents, and B2B teams doing cold calling. It enables teams to track, nurture and follow up on leads and activity. Key features include lead segmentation, advanced search, notifications and third-party integrations. The software offers a queue that manages lead distribution among multiple agents, and it organizes and segments incoming leads. A claimed lead is then followed by the agent who received it first. The agent gets notifications for follow-ups at predetermined points. myphoner allows managers to check the performance of sales, agents, and campaigns with advanced reports. myphoner is compatible with laptops, tablets, and other mob...

Myphoner Pricing

Starting price: 

$16.00 per month

Free trial: 

Available

Free version: 

Available

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Myphoner User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4

Showing 1 - 5 of 93 reviews

Tayler

sMedia

Verified reviewer

Company size: 51-200 employees

Industry: Marketing and Advertising

Time used: More than 2 years

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed June 2019

Great system for business development teams

Myphoner allows our business development team to reach out to many prospects in a short period of time. Helps the team be proactive in following up with prospects. We have looked at many cold calling systems and this one wins in almost every category. Our team loves it.

Pros

1) ease of use 2) highly customizable 3) makes calling cold leads a breeze 4) their team has a hands on approach to help make the software work for you.

Cons

1)they had no phone dialer..but have now included it. 2) integrations with other crms

Reasons for choosing Myphoner

It was a better fit for our company and it had way more features.

Ruth

Zembr

Verified reviewer

Company size: 11-50 employees

Industry: Telecommunications

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

Ease-of-use

5

Customer support

4

Functionality

4

Reviewed May 2020

MyPhoner and Telemarketing

I am working on Telemarketing and compared with other CRM's used for this, I find this the simplest and easiest to use.

Pros

As I am only a user within our business structure, I can only comment on that factor. Very easy to use, wish there was more info available on its use...some areas of reporting could be made a little clearer, but overall I love it.

Cons

I believe there could be an improvement in the duplication area. When the company is working with several different clients that may have the same contact, this can be very frustrating to have them all come up, even when you do not have access with that particular list...if you just want to find the duplicates within a particular list, that is all you want not ones from other companies. I am personally having trouble with scheduling...my calls do not come up as scheduled and yet I am doing exactly the same as another co-worker in the same company, in the same list, I find this very frustrating as well and cannot seem to find out why, even when googling.

Response from Myphoner

Hi Ruth, thanks for your kind words. I just wanted to let you know that we have scheduled implementation of improvements to deduplication so it better covers the needs of agencies like yours. Also, if your queue behaves differently than your co-workers', check your queue settings - perhaps you disabled enqueueing scheduled leads? Remember, you can always look in our helpdesk at https://myphoner.help or write to us on support@myphoner.com.

Replied May 2020

Aditya

GBM

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Information Technology and Services

Time used: More than 2 years

Review Source: Capterra

Ease-of-use

4

Value for money

3

Customer support

3

Functionality

2

Reviewed July 2019

Value for money for sellers

The software has helped me improve on the followups. Also, consolidate the database coming from different sources at one place.

Pros

Easy navigation. All info is visible in one go without any need to scroll. Helpful for setting up followups for the sellers.

Cons

Needs integration with the CRM's like salesforce A mobile app would be helpful.

Jenna

Skyepack

Verified reviewer

Company size: 51-200 employees

Industry: E-Learning

Time used: Less than 12 months

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed February 2021

Big Fan!

Pros

Easy to use and figure out, if just starting out with the site! Helps contacts and leads stay organized!

Cons

Sometimes contacts can't hear me, but i am not sure if that is a myphoner problem or just my laptop.

Response from Myphoner

Hi Jenna Thanks for your fantastic review of Myphoner! Glad to hear that you are a big fan and that you find our platform so easy to use. With regards to contacts not hearing you sometimes, with VoIP there can be a host of different reasons from your hardware, the ISP or the route that is being used. Please reach out to the account owner and let them know you are having issues and we'll then do a deep dive and look into the issues and help resolve them.

Replied February 2021

Tyler

Answering Legal

Verified reviewer

Company size: 51-200 employees

Industry: Telecommunications

Time used: Less than 2 years

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed September 2019

Best Cold Calling Software For Scorching Through Leads

The speed at which my cold callers are able to call is my primary concern. Optimizing their time by having them go through more dials on a daily basis was a HUGE selling point when we considered MyPhoner.

Pros

My favorite pro about this software is that it makes it easy for a team of 10 cold callers to all work out of the same pipeline without stepping on each other's toes. The way the software feeds ANY caller the next due prospect in the list makes it better for each other caller - no callers need to worry about exhausting the same lead too many times without making contact with the prospect.

Cons

My only complaint would be the call tracking analytics - they seem to always be slightly off from our internal phone software's tracking analytics.

Reasons for choosing Myphoner

Mainly to keep a big pipeline of leads for all callers to share from.

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