About Netigate

Netigate is a cloud-based feedback management company founded in 2005.

Companies can listen to their customers, employees and the market with Netigate’s survey platform to enhance their own processes, products and services.

Science shows a close correlation between engaged employees and satisfied customers.

Netigate offers survey solutions that allow teams to continuously measure and optimize drivers of engagement, loyalty and satisfaction in both customer and employee groups.

With real-time reporting, it is easy to follow up on feedback initiatives businesses launch to improve problematic areas (or to strengthen success factors).

Companies such as Vodafone, Spotify, Uber, Lufthansa, and E-on actively use Netigate in thei...


Read More

Supported Operating System(s):

Web browser (OS agnostic)

4 Reviews of Netigate

Overall rating

4.50 / 5 stars

Filter reviews by:

Sort by: Most Helpful | Most Recent

Showing 1 - 4 of 4 results

Do you use this product?Write a review

May 2019

Terry-ann from Advantage communications

Company Size: 1,001-5,000 employees

Industry: Telecommunications

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

May 2019

Netigate

I created a survey to capture specific information and within one week I got my information. The additional information I got was amazing. I love using this software.

Pros

The analytics behind the survey question that I created

Cons

The length of free trial for this software.

July 2019

Jessika from Pågen AB

Company Size: 1,001-5,000 employees

Industry: Food Production

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

July 2019

Netigate as a

Overall, my need with Netigate works well

Pros

The system is easy to use both in terms of creating a survey and sending out.

Cons

The report function is difficult. I would like our leaders to be able to enter the system and take out a report themselves. This without the license cost being too high. One could send out both to the e-mail adress and sms for the same survey.

Reasons for Choosing Netigate

It seemed to be a good and affordable system

September 2019

Marie from Transcom

Company Size: 10,000+ employees

Industry: Consumer Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

September 2019

Overall feedback

Good.

Pros

Easy to navigate, easy to set up customized surveys and good support

Cons

Issuing in survey send outs, impacting the quality and UX

Response from Netigate

Replied September 2019

Thank you for your review of Netigate. Sorry to hear you had issues with the survey send outs. We had a temporary issue with this a while back but the issue has been identified and addressed so the stability is now restored. This should not be an issue going forwards.

November 2014

Max from Max Promo Ltd

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

November 2014

Review on Netigate

Great software and easy to use once you get going. Support are very helpful and clear.