# Netigate Software Reviews, Demo & Pricing - 2026 > Review of Netigate Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/crm/netigate-profile --- [Home](https://www.softwareadvice.com/) / [Survey Software](https://www.softwareadvice.com/survey/) / Netigate Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/crm/netigate-profile/reviews/) # Netigate 2026: Benefits, Features & Pricing Wondering if Netigate is right for your organization? Our Survey Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Netigate 4.6 [(25)](https://www.softwareadvice.com/crm/netigate-profile/reviews/) Pricing Pricing available upon request ### About Netigate Netigate is a platform for analysing feedback from customers and employees. It allows you to create and distribute surveys, and to collect and manage feedback from multiple sources - surveys, public reviews, support centre conversations, web forms, point-of-sale and on-site surveys, and more - all in one place. It uses secure AI and Generative AI to analyse scores and open text comments, helping you quickly identify trends and insights without manually going through hundreds of rows of text in an Excel file. Most importantly, it enables you to take concrete actions to improve the experiences of your customers and employees. Netigate is fully GDPR-compliant and ISO-certified. Based in Europe, it adheres to the strictest European regulations on data security, data management, and data privacy. Our customers are banks, healthcare providers, online and in-store retailers, utilities, hospitality businesses, and more. They appreciate: - How quickly they can get started with Netigate - often in just a few days - The flexibility of reporting, which adapts to the needs of different stakeholders - How easy it is to manage and analyse feedback in more than 120 languages - The measurable i... mpact, including up to 3x higher NPS - And the assurance that customer and employee data is managed according to the strictest European regulations. If you regularly handle thousands of pieces of customer and employee feedback in different languages, or if you want to prioritise customer and employee experience, Netigate helps you place the voices of your customers and employees at the centre of your business. Wondering if Netigate is right for your organization? Our Survey Software selection experts can help you in 15 minutes or less. ## Netigate User Interface ## Popular Netigate Alternatives Main Product Netigate 4.6 [(25)](https://www.softwareadvice.com/crm/netigate-profile/reviews/) Ratings Breakdown - 4.52Ease of use - 4.26Value for money - 4.83Customer support - 4.25Functionality Pricing Available upon request Get Price Alternative Product [Survicate](https://www.softwareadvice.com/product/31821-Survicate/) 4.6 [(99)](https://www.softwareadvice.com/product/31821-Survicate/reviews/) Ratings Breakdown - 4.73Ease of use - 4.32Value for money - 4.77Customer support - 4.27Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [SurveySparrow](https://www.softwareadvice.com/survey/surveysparrow-profile/) 4.4 [(122)](https://www.softwareadvice.com/survey/surveysparrow-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.32Value for money - 4.35Customer support - 4.29Functionality Pricing Available upon request Get Price Alternative Product [SmartSurvey](https://www.softwareadvice.com/survey/smartsurvey-profile/) 4.6 [(114)](https://www.softwareadvice.com/survey/smartsurvey-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.56Value for money - 4.70Customer support - 4.61Functionality Pricing Starting at £90.00 per month Get Price Alternative Product [Alchemer](https://www.softwareadvice.com/customer-experience/surveygizmo-profile/) 4.5 [(319)](https://www.softwareadvice.com/customer-experience/surveygizmo-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 3.92Value for money - 4.31Customer support - 4.12Functionality Pricing Starting at $55.00 per month Get Price Alternative Product [Questback](https://www.softwareadvice.com/crm/questback-profile/) 4.7 [(54)](https://www.softwareadvice.com/crm/questback-profile/#reviews) Ratings Breakdown - 4.44Ease of use - 4.51Value for money - 4.71Customer support - 4.56Functionality Pricing Starting at €2500.00 per year Get Price ## Netigate Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Netigate Features - Popular features found in Survey Customizable Questions Customizable Templates Data Analysis Tools Data Import/Export Drag & Drop Email Marketing Feedback Management Question Branching Skip Logic Support Audio/Images/Video URL Customization - More features of Netigate 360 Degree Feedback Access Controls/Permissions Action Management Activity Dashboard Activity Tracking Alerts/Notifications Anonymous Feedback API Assessment Management Benchmarking Categorization/Grouping Commenting/Notes Communication Management Complaint Monitoring Conditional Logic Continuous Feedback CRM Customer Engagement Customer Experience Management Customer Segmentation Customizable Branding Customizable Fields Customizable Forms Customizable Reports Dashboard Data Extraction Data Security Data Visualization Email Management Email Reminders Employee Onboarding Engagement Tracking Generative AI Goal Management Goal Setting/Tracking Individual Development Plans Knowledge Management Mobile Access Mobile Survey Monitoring Multi-Channel Communication Multi-Channel Data Collection Multi-Channel Distribution Multi-Language Negative Feedback Management NPS of Customers NPS of Employees NPS Survey Structure Offline Response Collection Onboarding Performance Management Performance Metrics Progress Tracking Pulse Surveys Question Library Randomization Rater Selection Ratings/Reviews Real-Time Analytics Real-Time Data Real-Time Notifications Real-Time Reporting Reminders Reporting/Analytics Reporting & Statistics Response Quotas Response Validation Search/Filter Segmentation Self Assessment Site Intercept Survey Skills Assessment SMS Messaging SSL Security Survey Builder Survey/Poll Management Surveys & Feedback Template Management Text Fields Third-Party Integrations Training Management Trend Analysis Usage Tracking/Analytics Visual Analytics Website Integration Widgets ## Netigate User Reviews Overall Rating 4.6 Ratings Breakdown 5 68% 4 24% 3 8% 2 0% 1 0% Secondary Ratings Ease of Use 4.5 Value for money 4.3 Customer support 4.8 Functionality 4.3 AD Aleksandar D. Verified reviewer Management Consulting 1001-5000 employees Used weekly for more than 2 years Reviewed May 2021 Overall great product that could be even better with sone additional power user features 5 Overall Netigate is a great solution. It offers not only the survey software, but a complete service around it. From designing the right questions to analysis. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Netigate is a very easy to integrate and administrate. It offers great features, amazing reporting and analytics dashboards, extremely easy user onboarding via video tutorials and has intuitive interface. Extremely helpful and competent customer support team. Cons: Some features for power user could be improved, such as support for custom JavaScripts, scripting of custom functions and elements. Reasons for switching to Netigate License and user administration options, superior reporting center, data is stored in EU, integrated GDPR features, way better customer support Vendor Response Thank you for taking the time to leave your review, Aleksandar. It's wonderful to see that you're benefitting from our GDPR compliance, support teams, and all of the great features available with Netigate. Thank you also for your feedback, which I will pass along to the relevant teams! Replied May 2021 Read More CL Carina L. Verified reviewer Information Technology and Services 201-500 employees Used daily for more than 2 years Review source Reviewed January 2023 Netigate - provides my organization with the data we need to continously improve CX/EX/UX! 5 Working with Netigate as a company is a partnership - they are (still) not too large, they keep a familiar feeling when contacting them. And working with a company that has CX/UX/EX as their sole business idea ant not a part of a large portfolio of solutions is beneficial. They know their thing! Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The ease of using, posibility to add own templates to get our look-and-feel, translating the survey into multiple languages is easy. The logics one can build based on responses, with auto-emails to key stakeholders that can take actions directly is amazing! Cons: The only thing I can up with is that I think it takes too long time before an improvement suggestion is tagged as received and reviewed. Read More MF Marie F. Verified reviewer Consumer Services 10000+ employees Used daily for more than 2 years Reviewed September 2019 Overall feedback 4 Good. Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 3 Functionality Pros: Easy to navigate, easy to set up customized surveys and good support Cons: Issuing in survey send outs, impacting the quality and UX Vendor Response Thank you for your review of Netigate. Sorry to hear you had issues with the survey send outs. We had a temporary issue with this a while back but the issue has been identified and addressed so the stability is now restored. This should not be an issue going forwards. Replied September 2019 Read More NR Niklas R. Verified reviewer Financial Services 1001-5000 employees Used weekly for more than 2 years Reviewed April 2021 Netigate: Great solution to conduct your own surveys 5 Deutsche Leasing is happy to have teamed-up with Netigate as we have used its online survey platform with our partners and employees extensively over the past years. In this context, Netigate’s online survey solution has enabled us to get a better understanding of our external market environment as well as it has supported us to enhance the feedback culture within our company. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: In particular, we do like the following aspects of Netigate's online survey solution: - Very customer friendly product, its easy and convenient to set up your own surveys - Several options to deliver your survey to the recipient (e.g. unpersonal link, personalised link, QR-Code) - Professional look and feel (both for recipient of the survey and the market researcher) - Dashboards to evalute the results of your survey (incl. an export option to PPT/pdf files in your corporate design) - Good user support (Success center, onboarding support for new additional users as well as highly reachable technical support) - Data security (Netigate servers located in European Union) Cons: For us, there are not too many con's in regards to Netigate's online survey solutions. We would appreciate a visualised logic tree when you set up a survey. This feature would help to see if the logics, the user is set to implement in the questionnaire, actually work. Vendor Response Thank you for your review, Niklas! We're very pleased to hear that our platform has helped you to enhance the feedback culture at your organisation. Thank you also for your feedback regarding survey logic; we have passed this on to the relevant teams! Replied April 2021 Read More JK Jessika K. Verified reviewer Food Production 1001-5000 employees Used other for more than 2 years Reviewed July 2019 Netigate as a 4 Overall, my need with Netigate works well Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: The system is easy to use both in terms of creating a survey and sending out. Cons: The report function is difficult. I would like our leaders to be able to enter the system and take out a report themselves. This without the license cost being too high. One could send out both to the e-mail adress and sms for the same survey. Reasons for choosing Netigate It seemed to be a good and affordable system Reasons for switching to Netigate The costs of Netsurvey was too high. Vendor Response Thank you for your review and constructive feedback! I'm pleased to let you know that our report function, as well as the entire platform, has recently seen a significant update. The result is an even more user-friendly and powerful reporting system, with a modernised interface. It's now easier than ever to share reports you've created with anyone within, or outside of, your organisation. You can do this via a general link or email, where you can manage access permissions even after distribution. You can also choose to send single reports or multiple saved reports at the same time. You can find out more here: https://support.netigate.net/support/share-a-report/ Replied April 2021 Read More SW Shayen Tyra W. Verified reviewer Banking 1001-5000 employees Used weekly for more than 2 years Reviewed April 2021 Nice plattform to communicate with internal/ external customers. 5 We use it for internal feedbacks an internal/ external customer surveys. Ratings Breakdown 5 Ease of use 5 Customer support 4 Functionality Pros: The integration with our existing business processes easy and the reportingsystem is also very helpful. Cons: The switch from the old to the new Netigate application was difficult. Vendor Response Thank you for your review! We're glad to hear that you're finding the reporting functionality helpful. We hope that you're enjoying the new platform update, but do get in touch with your account manager if you require any extra help with the transition our team is always happy to help! Replied April 2021 Read More KH Kjersti H. Verified reviewer Real Estate 1001-5000 employees Used weekly for more than 2 years Reviewed May 2021 good product 5 we use Netigate for many different types of surveys. Both internal and external. It's easy to use, and we get good help from Netigate when needed Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The product is easy to use. we have not integrated with other apps yet Cons: it was a bit difficult to take out the report once the platform was changed Vendor Response Thank you for your review, Kjersti! We're glad to hear that you're getting so much out of Netigate and have been happy with the support we provide! We hope you've got the hang of the new and improved report function now, but do get in touch if you need any more help! Replied May 2021 Read More DB Dietmar B. Verified reviewer Electrical/ Electronic Manufacturing 501-1000 employees Used weekly for more than 2 years Reviewed April 2021 Experiance with 2 years Netigate in use 5 Customer Survey Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Statistic and Logic Tool, easy to handle Cons: Easy Handling with newest S/W- Version. Support Team real helpful and professional Reasons for choosing Netigate Overall Performance Vendor Response Thank you for your review, Dietmar. We are so pleased to hear that you are having a positive experience with Netigate. It's also always nice to be able to pass on the great feedback we hear about our support team! Thank you. Replied April 2021 Read More MM Michael M. Verified reviewer Information Technology and Services 201-500 employees Used monthly for less than 12 months Reviewed May 2021 The definition of intuitiveness 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Netigate lets you benefit from their vast experience in the field. Instead of aksing yourself, how you could and should conduct surveys and whether you are doing everything according to data privacy laws, you can "marry into money", so to speak and let Netigate set the foundation for you. Cons: It is relatively high-priced. Small and middle-sized companies may have trouble affording the tool. But you will definitely get your money's worth, not only due to the vast variety of features, great usability and fantastic customer service, but especially if you put the tool to good use and bring your company forward. Reasons for switching to Netigate \- increased speed of your work when it comes to creating and conducting surveys - considerably better user experience for survey participants Vendor Response Thanks for your review, Michael. It's good to hear that you've felt supported by our internal expertise and have taken comfort in the fact that our platform is GDPR compliant and secure! Replied March 2022 Read More KF Karl F. Verified reviewer Real Estate 1001-5000 employees Used monthly for more than 2 years Reviewed April 2021 Our preferred tool forEmployee Insight 5 Ease of access to employee insight - very happy about it Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Easy to use, state of the art interface, easy to edit and good visual representation. Low threshold to send out surveys. Cons: Some more advanced features demand consultancy from them, which you would expect to be able to do, such as importing data from previous tools. Vendor Response Hi Karl, thank you for your review of Netigate. It's great to hear that you feel the platform is an intuitive way to gather employee insights! Replied May 2021 Read More Showing 1 - 10 of 25 Reviews [See All Reviews](https://www.softwareadvice.com/crm/netigate-profile/reviews/) ## Netigate Popular Comparisons [Typeform vs Netigate](https://www.softwareadvice.com/crm/netigate-profile/vs/typeform/) ## Other Top Recommended Survey Software [Mailchimp](https://www.softwareadvice.com/crm/mailchimp-profile/) **4.5** (17625) Recently recommended **0** times [Google Forms](https://www.softwareadvice.com/forms-automation/google-forms-profile/) **4.7** (11452) Recently recommended **0** times [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) **4.6** (10458) Recently recommended **0** times [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) **4.6** (5256) Recently recommended **0** times Stuck Between Options? 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