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Web browser (OS agnostic)About Netigate
Netigate is a cloud-based feedback management company founded in 2005.
Companies can listen to their customers, employees and the market with Netigate’s survey platform to enhance their own processes, products and services.
Science shows a close correlation between engaged employees and satisfied customers.
Netigate offers survey solutions that allow teams to continuously measure and optimize drivers of engagement, loyalty and satisfaction in both customer and employee groups.
With real-time reporting, it is easy to follow up on feedback initiatives businesses launch to improve problematic areas (or to strengthen success factors).
Companies such as Vodafone, Spotify, Uber, Lufthansa, and E-on actively use Netigate in thei...
4 Reviews of Netigate
Overall rating
4.50 / 5 stars
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May 2019
Terry-ann from Advantage communications
Company Size: 1,001-5,000 employees
Industry: Telecommunications
Review Source: Capterra
Ease-of-use
5.0
Functionality
5.0
May 2019
Netigate
I created a survey to capture specific information and within one week I got my information. The additional information I got was amazing. I love using this software.
Pros
The analytics behind the survey question that I created
Cons
The length of free trial for this software.
July 2019
Jessika from Pågen AB
Company Size: 1,001-5,000 employees
Industry: Food Production
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
July 2019
Netigate as a
Overall, my need with Netigate works well
Pros
The system is easy to use both in terms of creating a survey and sending out.
Cons
The report function is difficult. I would like our leaders to be able to enter the system and take out a report themselves. This without the license cost being too high. One could send out both to the e-mail adress and sms for the same survey.
Reasons for Choosing Netigate
It seemed to be a good and affordable system
Reasons for Switching to Netigate
The costs of Netsurvey was too high.
September 2019
Marie from Transcom
Company Size: 10,000+ employees
Industry: Consumer Services
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
4.0
Functionality
3.0
September 2019
Overall feedback
Good.
Pros
Easy to navigate, easy to set up customized surveys and good support
Cons
Issuing in survey send outs, impacting the quality and UX
Response from Netigate
Replied September 2019
Thank you for your review of Netigate. Sorry to hear you had issues with the survey send outs. We had a temporary issue with this a while back but the issue has been identified and addressed so the stability is now restored. This should not be an issue going forwards.
November 2014
Max from Max Promo Ltd
Time Used: Free Trial
Review Source: Capterra
Ease-of-use
4.0
Customer support
5.0
November 2014
Review on Netigate
Great software and easy to use once you get going. Support are very helpful and clear.