Cost effective with great support. I can see this having more potential as I grow.

Good customer support and long term good working relationship.

I am very happy that we chose to go with OpenCRM.

Great software with a fabulous support team to back it up.

User friendly system with great customer support.

Open CRM is easy to use, you cant really go wrong. I like that you can reach out for support via a chat function and they get back to you quickly.

It is very user friendly and straight forward to use and it was implemented very easily into our company.

Brilliant, a great product and does 99% of what we need, can also be tweaked by OPenCRM where  required.

OpenCRM is easy to use & good value for Money- We have customised the software so that it works for our business and I especially like the helpdesk. Any queries are answered promptly and without fuss.

It has numerous integrations built in, for example JotForm, Xero, Mailchimp and Sage to name a few, which all help with the sale process and can help with the customer relationship.

Using jotforms to create leads, helpdesk tickets and contacts saves huge amounts of time and the API allows real time reporting to management.

Mobile site is a little difficult to navigate, very easy to press the wrong buttons and can be frustrating especially when processing orders through CRM.

The customer support is also great over the phone or chat and usually can sort any problem you may have fairly quickly.

It has huge flexibility and integration with a number of useful tools.

Keeping track of projects and invoices, simplicity, ease of use, calendar functionality, integrations , customer service and help.

We are a small charity and the software enables us to have a database of contacts that we need to be in touch with regularly. User friendly and easy to get help and support when we need it.

We use OpenCRM every day and record just about everything that go's on in the company through this system. It is a critical piece of software for us and we are very happy to have found this tool.

Great customer support (chat function is really useful), user adoption is easy, useful regular blogs to keep updating with new features. Straightforward to add fields, layouts and create reports.

We are a training company and the event module can be a bit repetitive at times and clunky around the edges.

Its badly laid out and very buggy. We kept coming across things that didnt work.

Was the best priced solution that ticked all the boxes that we needed.

As a Business we are extremely happy with our partnership with OPenCRM and would recommend this company. There customer service is second to none.

The interface can be outdated at times and features/options can be hard to find unless you know where they are.

The ease of use, the custom ability, and the additional chat function support.

I think if a user is deleted off the system, all their imprints are also gone - but i could be wrong.

I am satisfied with OpenCRM as it helps me achieve my goals.

I love how well documented the api is and how easy it is to customize the data that we want to fetch out of the api. I love how well it works with Tools such as clicddata.

I like how all our records we use daily for the customer are in one place and interlinked. The reports are very good to see how many sales we are making weekly/monthly etc.

Its easy to use and user friendly. I can find my way around the system and there is help at hand if I need it.

The versatility is great. It has all the basics a CRM should have, but the ability to add-on items, or customize makes this a very useful tool.

It can sometimes be easy to click the wrong button or not open up properly when on mobile.

The live chat function is great, someone always responds within a couple of minutes with help. The step by step guides are perfect and have helped me with all of my questions.

Ability to, at a glance, update and easily keep track of all factory projects. Stores all the information required in one accessible place, both on my desktop and mobile phone.

What I like the most about OpenCRM is the possibility of having all my tasks and agenda listed on a daily basis. It makes it easy to sort out my tasks and stay on top of my opportunities.

Brilliant Software with easy to use interface.

Really good for general customer management and sales tasks, with brilliant report features.

I really love how easy it is to contact the support team too.

I find OpenCRM itself very easy to use and navigate. The support and resources are extremely good.

Practice makes perfect so setting yourself up as a dummy contact or lead for testing is a must. With the customer support option and their quick responses it makes it overall a good exprience.

OpenCRM is great and easy to use software and Customer Service are very efficient.

The FAQ articles and support from the team at OpenCRM is fantastic. The product itself is continually developing and each feature enhancement makes it better and better.

Overall a good experience. The team we have dealt with have been lovely too.

Our company has been using for a few years and as we have grown its failings have become more frustrating and apparent.

When we reported these bugs OpenCRM admitted they didn't work but if we wanted that functinoality we would have to pay for it. The email program is very bad and barely functions.

I like being able to import my excel lists into Open CRM to allow to easy documentation. Also great for exporting data for analysis.

I like the ease of viewing or participating in a webinar with numerous other people. Service is always good, easy to interact with others, etc.

This is a very good software for meetings and it is secure  and fast comparing to Zoom and Teams. Their customer support are really great too.

It provide all the features of a program that is used for conducting meetings and webinar and the best thing about using cisco is their security. The video & audio quality is good.

The best in its cataogory, screenshare, call quality, the call recording is perfect, whiteboard notes are a big plus.

If the connection is bad, then you will get crackling videos and audios. That is very challenging when you are on the road.

The thing that i hated using this application that it was taking a hell lot of time to connect. A number of time It stopped showing the picture while someone is representing.

It wasn't and they updated for the same or worst. The product is not user-friendly.

A good tool for professional meetings and screenshares, but not the most cost effective.

It is best secure and convenient platform that provide great user interface and easy options to handle meetings.

Sometimes the connection is terrible and it’s hard to hear people and see them. I sometimes have to revert to calling into the meeting on my phone.

The ability to schedule meetings with remote team members is fantastic. Also, the screenshare option is very helpful at times.

Its free if you use it as a guest or if you want to hold a meeting with small number of attenders, video quality is good, and implemintation of the software is easy.

As a new user, I found it to be safe and quite adept. The quality, even on not the best internet speed, is very good.

This software is perfect for when my sales people hold webinars with prospective clients. The flexibility and functionality is great for what we need it for.

Overall, this program is great to have the tech help without someone needing to come out to our location.

I like its screen sharing feature most, easy to use and good quality sharing, easy to give control to others while screen share.

Being a Cisco product, WebEx also has superb Enterprise integrations which are super handy.

It is not working properly on mobile phones. Sometimes, I have problems with my computer (not with software) and I try to use Webex on my mobile phone.

I dislike the fact that there is no way to create headings or topics for conversations. It is easy to loose conversations because of that.

I had a very positive experience with WebEx. As I mentioned above, the greatest benefit to me and my past employer was revenue and the prospects of more of it.

It was a great experience start to finish. Great customer service and ease of implementing into organization.

I often use this software for community engagement presentations to members of my community as a legal advocate. I highly recommend it so an effective tool for virtual presentations.

This tool, designed for businesses, was not ideal to use from the perspective of a student. It has an odd interface and was constantly running in the background on my phone which was very annoying.

I really liked how you can set up and organize meeting quickly and easily. The quality of the software is very good.

The only problem is the consistent reminder. It becomes irritating after a while.

This software is great and is worth the investment. Especially during the pandemic when we can't have meetings with large numbers of people.

It is super easy to use on my PC or mobile device. There are also tons of interactive tools so that your guests can participate and the layout is easy on the eyes and attractive.

The connection quality is always superb, and it is possible to set up seamless integration with devices in physical meeting rooms.

It has interesting functionalities and its very user friendly to use. I like that simplicity and the privacy it has.

In general this software is very good and it has a good integration with other systems.

Pound Sterling

OpenCRM is a customer relationship management software designed to help businesses in the UK manage administrative operations related to helpdesk, sales, project, inventory, contact, and email marketing. It offers an auto emailing functionality, which lets sales teams pre-schedule emails according to preferences. 

Businesses can utilize OpenCRM to track statuses or time spent on tasks and report on the team's progress across projects. Managers can build custom job views. delegate tasks notify staff about to-dos and gain insights into activities on a calendar. Other features include SLA management, integrated customer portal, eSignature, quotation, invoicing, interaction tracking, event management and more. 

It provides a mobile application on Android and iOS devices, which lets field teams access and engage with customers even from remote locations. Pricing is available on per user subscriptions.
 

LongDescription

Forecasting

Internal Chat Integration

Lead Capture

Customizable Reports

Document Storage

Activity Tracking

Sales Pipeline Management

Referral Tracking

Calendar/Reminder System

Projections

Pipeline Management

Customer Database

Calendar Management

Customizable Fields

Activity Management

Sales Trend Analysis

Data Import/Export

Lead Generation

Email Templates

Contact Management

Opportunity Management

Lead Management

Email Marketing

Mobile Access

Sales Reports

Territory Management

Marketing Automation

Workflow Management

Email Management

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Segmentation

Reminders

Customizable Templates

Calendar Sync

Interaction Tracking

Reporting/Analytics

Contact Database

Lead Qualification

Quotes/Estimates

Drag & Drop

Third-Party Integrations

Task Management

Campaign Management

Sales Forecasting

Subscriptions that cover all business sizes. The price is £33 per month (per user)
No hidden features or modules! No paywalls! £33.00 per month gets you access to everything OpenCRM has to offer

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

OpenCRM

In Person

Live Online

Webinars

Documentation

Videos

US Dollar

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Seamless collaboration across devices, locations and organizations
•Use any computer, tablet, phone, browser or Cisco devices to connect
•Collaborate with people outside your organization as easily as those inside
•Minimize app switching with bi-direction integrations with other popular business apps

Make collaboration more interactive and engaging
•Reduce disruptions with background noise removal and voice enhancement
•Enable audiences to share their reactions with animated emojis and gesture recognition
•Improve audience engagement with next-gen dynamic polling and Q&A by Slido
•Customized the stage layout to focus on the content and people that matters most

Make collaboration more inclusive
•Remove language barriers with real-time language translation into 100+ languages
•Ensure everyone’s voice can be heard with anonymous polling/Q&A by Slido
•Encourage everyone to participate with breakout rooms that enable smaller group discussions

Let Webex help you work smarter
•Make meetings more productive with automatic transcriptions, notes and highlights
•Utilize spaces to schedule team meetings and have recordings and transcripts automatically stored in the spaces for easy access
•Monitor and manage your work-life balance and professional relationships with personal insights 


File Management

Commenting/Notes

Support Ticket Management

Real-Time Analytics

Engagement Tracking

Whiteboard

Split/Multi-Screen

Call Transfer

Audience Analytics

Online Voice Transmission

Surveys & Feedback

Softphone

User Management

Status Tracking

Meeting Management

Real Time Screen Sharing

Two-Way Audio & Video

Presentation Tools

On-Demand Webcasting

Meeting Notes

Access Controls/Permissions

On-Demand Webinars

Screen Capture

Session Recording

Activity/News Feed

Video Chat

Video Management

Progress Tracking

Real-Time Monitoring

Task Scheduling

SSL Security

Real Time Editing

Electronic Signature

Multistreaming

IVR/Voice Recognition

Single Sign On

Secure Login

Automatic Call Distribution

Voice Mail

Project Management

Task Planning

Auto-Dialer

Communication Management

Brainstorming

Call Recording

Interactive Content

Registration Management

Live Streaming Production

Screen Recording

Social Media Streaming

Remote Update/Installation

Agenda Management

Collaboration Tools

Automated Routing

Assignment Management

On-Demand Recording

Targeted/Locked Screen Sharing

Basic Plan: $0/mo - HD meetings with up to 100 people, screen sharing, and a personal room.

Meet Plan: $13.50/mo - Premium meeting features
HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, & more.

Meet + Call Plan: $25/mo - HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, & more. A cloud-based phone number for each license, phone menus, extensions, & more.

Contact Webex at https://www.webex.com/contact-sales.html for more information on pricing, and for custom enterprise plans.

OpenCRM vs Webex

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