OrangeCRM is a cloud-based solution designed to aid businesses in managing their relationships with their customers. It is equipped to serve all levels of businesses, from small startups to multinational organizations. Key features include customer care, budget management, email marketing, fraud protection and more.
OrangeCRM aims to integrate all customer information into a singular desktop view. Multiple customer service functions are available, including modification of customer records, payment methods, refund application and more. Merchanting needs are met through features like automatic address verification, batch transactions and compliance with PCI standards.
In addition, it offers fulfillment management, email tracking, helpdesk service and business analytics features. The solution is suitable for a wide range of industries such as advertising, education, media, real estate, transportation and more. An API allows users to connect OrangeCRM with a variety of business applications, including CRM, payment service, banking gateways, phone systems and shippers.
The solution is available on a monthly subscription basis.
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Value for money
A very comprehensive customer relations management tool
Client communication management is at my fingertips.
The software comprehensively covers all aspects of customer relations and makes communication to clients very easy.
the menus are quite confusing, and may take a little while longer to understand for newbies in the industry of customer relationsReview Source: Capterra
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