OrangeCRM Software


OrangeCRM is a cloud-based solution designed to aid businesses in managing their relationships with their customers. It is equipped to serve all levels of businesses, from small startups to multinational organizations. Key features include customer care, budget management, email marketing, fraud protection and more.

OrangeCRM aims to integrate all customer information into a singular desktop view. Multiple customer service functions are available, including modification of customer records, payment methods, refund application and more. Merchanting needs are met through features like automatic address verification, batch transactions and compliance with PCI standards.

In addition, it offers fulfillment management, email tracking, helpdesk service and business analytics features. The solution is suitable for a wide range of industries such as advertising, education, media, real estate, transportation and more. An API allows users to connect OrangeCRM with a variety of business applications, including CRM, payment service, banking gateways, phone systems and shippers.

The solution is available on a monthly subscription basis.

Customer API Options
Customer API Options

Customer API Options

Merchant Bank Limit Options

Merchant Bank Limit Options

Billing Plan with Six Fee Schedules

Billing Plan with Six Fee Schedules

Purchases and Refunds by Billing Cycle

Purchases and Refunds by Billing Cycle

Fulfillment Custom Fields and Delivery Options

Fulfillment Custom Fields and Delivery Options

Program Performance

Program Performance

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8



1 Reviews of OrangeCRM

Overall rating

5.0 / 5 stars

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Ease-of-use

Value for money

Customer support

Functionality

March 2018

A very comprehensive customer relations management tool

Client communication management is at my fingertips.

Pros

The software comprehensively covers all aspects of customer relations and makes communication to clients very easy.

Cons

the menus are quite confusing, and may take a little while longer to understand for newbies in the industry of customer relations

Review Source: Capterra

Displaying 1 - 1 of 1 reviews