OrangeCRM Software


 

OrangeCRM is a cloud-based solution designed to aid businesses in managing their relationships with their customers. It is equipped to serve all levels of businesses, from small startups to multinational organizations. Key features include customer care, budget management, email marketing, fraud protection and more.

OrangeCRM aims to integrate all customer information into a singular desktop view. Multiple customer service functions are available, including modification of customer records, payment methods, refund application and more. Merchanting needs are met through features like automatic address verification, batch transactions and compliance with PCI standards.

In addition, it offers fulfillment management, email tracking, helpdesk service and business analytics features. The solution is suitable for a wide range of industries such as advertising, education, media, real estate, transportation and more. An API allows users to connect OrangeCRM with a variety of business applications, including CRM, payment service, banking gateways, phone systems and shippers.

The solution is available on a monthly subscription basis.

 

OrangeCRM - Customer API Options
 
  • OrangeCRM - Customer API Options
    Customer API Options
  • OrangeCRM - Merchant Bank Limit Options
    Merchant Bank Limit Options
  • OrangeCRM - Billing Plan with Six Fee Schedules
    Billing Plan with Six Fee Schedules
  • OrangeCRM - Purchases and Refunds by Billing Cycle
    Purchases and Refunds by Billing Cycle
  • OrangeCRM - Fulfillment Custom Fields and Delivery Options
    Fulfillment Custom Fields and Delivery Options
  • OrangeCRM - Program Performance
    Program Performance
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

1 Review of OrangeCRM

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March 2018

March 2018

A very comprehensive customer relations management tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Client communication management is at my fingertips.

Pros

The software comprehensively covers all aspects of customer relations and makes communication to clients very easy.

Cons

the menus are quite confusing, and may take a little while longer to understand for newbies in the industry of customer relations

Review Source: Capterra