Platformax vs Tremendous
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.2 / 5
4.9 / 5
Value for Money
4.8 / 5
4.8 / 5
Customer Support
4.6 / 5
4.7 / 5
Functionality
4.6 / 5
4.7 / 5
Last Review Written
October 1, 2018
September 8, 2024
Pros/Cons
Pros
- Our organization expects to increase revenues by 20% this year just by implementing this tool. We're very excited to see what the future will bring, and we're really happy with our partnership so far.
- The Sales opportunity pipeline was also very useful and allowed me to know exactly where the opportunity was, as well as next steps to move the Sales opportunity forward.
- Contacts are managed better and there is more business opportunity. Our sales team is more managed and follows up on clients, we can see all communication with everybody, it is effective.
Cons
- But at the end of the day, there was always something missing, like reporting, no support for call center sales activities, no integration to 3rd party tools, bad UI &UX and so on.
- Not the easiest to navigate, I had problems setting up my phone. Interface could be more modern styled.
- It is not a on premise solution and there is no off-line option.
Pros
- The overall experience is very good and wonderful. We like all the features of it, and use it almost weekly or monthly to send vouchers for completing our surveys.
- After extensive research, we picked tremendous as they simply had the best offering and the pricing was great too.
- It's great that Tremendous can do whatever reward/incentives campaign you need, using their platform has been seamless.
Cons
- There are few things that I really dislike about this platform. In fact several enhancements that I asked for or suggested were built and implemented in just the first few months of working with them.
- The only little disadvantage is that billing might be a bit confusing (but maybe it's just our subjective opinion).
- I had a little trouble finding the link to activate my account but very smooth process after that.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
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Advisor Recommendations
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
