Tremendous

RATING:

4.8

(193)

About Tremendous

Tremendous is a US-based fintech company founded in 2010. Our mission is to help businesses pay anyone in the world, easily and instantly. Thousands of businesses worldwide have sent millions of payments using Tremendous. Tremendous is the easiest way to distribute digital incentives and rewards globally. Use the Tremendous platform to instantly reward your recipients with gift cards, prepaid Visa® cards, cash, and more. We make it simple for companies big or small to buy, track, and manage incentives at scale. Customers can send rewards individually and in bulk with the Tremendous platform, or automatically by integrating with our API. We work with the world's top brands to support their specific use cases: market research, customer loyalty, health & wellness, employ...

Tremendous Pricing

Use of the Tremendous platform is free. Pay only for the rewards purchased.

Free trial: 

Not Available

Free version: 

Available

Offer recipients an extensive catalogue of gift cards to choose from.
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Tremendous Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Tremendous

1 - 5 of 193 Reviews

Hayley

Computer Software, 2 - 10 employees

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed July 2022

Simple to use, great customer support!

User Profile

Ashley

Verified reviewer

Electrical/Electronic Manufacturing, 5,001-10,000 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Great Gift Card Platform!

Tremendous is a huge improvement over our previous vendor for everyone on both sides of the gift card process. The set-up and training were easy. We get great customer support. We are getting better redemption rates and less complaints than with our previous vendor. The platform is so easy that my entire team is now enabled to order gift cards for themselves and do not have to go through an admin.

PROS

Tremendous is easy to use from both the perspective of the person ordering the gift cards and the recipient. There is no cost or fees to use Tremendous. You can make great looking custom emails with as many mail merge fields as you would like to easily send custom emails to many recipients at once. You can also add other actions like redirecting to a web page or video after the recipient claims. There are tons of gift card options and you can even limit them to a few options to fit your campaign. Finally, the best thing about Tremendous is that they can collect W9 tax info from your recipients that received large denomination cards so that you can easily issue 1099s at the end of the year.

CONS

There are few things that I really dislike about this platform. In fact several enhancements that I asked for or suggested were built and implemented in just the first few months of working with them! One dislike is that the recipients gift cards links are susceptible to theft if the email is compromised in some way and ends up in the wrong hands.

Reason for choosing Tremendous

Ease of use and they were the only platform I could find that included W9 collection and would not have to use a 3rd party.

Reasons for switching to Tremendous

Tremendous was easier to use, had a better process for W9 collection, and had better emails than our previous vendor.

Dejan

Market Research, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2024

Tremnedous.com daily user

Extremely satisfied! Tremendous is helping us with a key process in our work and ensures the reward distribution with ease.

PROS

I'd highlight the ease of use and amazing support team.

CONS

Some features are not available to all global regions.

Cynthia

Market Research, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Love Using Tremendous!!

I love using Tremendous. It is so easy for our monthly reports. We have 4 different locations, and even one in London! I love that they have extra countries, multiple options for electronic gift cards, and making a campaign for all of our studies is so easy to use. You can always do reporting exports, but still get monthly reports emailed at the beginning of each month!

PROS

It is super easy to create campaigns, and even customize what you would like to do. They have added a texting feature, and even direct deposit (the latter for a fee). Customer service via chat or email is pretty quick to respond.

CONS

Sometimes it goes down, and our participants get frustrated. However, they will send out emails about what the issue is, and are pretty quick to fix it.

Reason for choosing Tremendous

It is easy to audit, use, and send out GC's quickly electronically. Plus, I don't have to question employees stealing physical cards.

User Profile

Darnell

Verified reviewer

Marketing and Advertising, 1 employee

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Sending rewards to people has never been more *rewarding*

The experience has been wholly pleasant so far. I've not needed much support, my recipients are getting their rewards, and our brand is creating that affinity, which is a great look.

PROS

The Tremendous platform is legit intuitive, with no need for tutorials or support pages. I found their customer service to be prompt, friendly, and knowledgeable. I appreciate the branding customization, allowing our entity to stand out without any additional costs. Also, no setup fees, monthly charges, or surcharges is a major plus. Having the ability to adjust rewards according to the recipient's country and the option for recipients to donate their reward to a charity are sublime features. I’ll be using them for the foreseeable future.

CONS

Tremendous is nearly perfect with its free platform, clean website, and customizable branding. A minor issue (last time I issued rewards) is the lack of clarity between 'delivered' and 'redeemed' rewards, as it's unclear if the recipient has used their reward. I wish this element of the platform were more evident.