--- title: "Qualaroo Software Reviews, Demo & Pricing - 2026" description: "Review of Qualaroo Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/crm/qualaroo-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Market Research Software](https://www.softwareadvice.com/market-research/) / Qualaroo Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/crm/qualaroo-profile/reviews/) # Qualaroo Review From $19.99-$149.99/month Free version 4 plans Wondering if Qualaroo is right for your organization? Our Market Research Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Qualaroo 4.7 [(21)](https://www.softwareadvice.com/crm/qualaroo-profile/reviews/) Pricing Starting at $19.99 flat rate per month ### About Qualaroo Qualaroo is a real-time feedback platform which helps small to midsize businesses gain qualitative insights through website surveys. Its key features include sentiment analysis, cookie targeting, data streaming, custom properties and responses. Qualaroo helps users engage with customers based on the actions they’ve taken on the app or website; segment customers on the basis of geographies; and deliver customized content. Software also features variables like search terms or time on page, and the ability to personalize surveys by adding skip logic. Qualaroo integrates with IBM Watson for feedback mining and visualization, and it has mobile applications for iOS and Android. Additionally, Qualaroo also provides various services such as NPS Survey, webhooks, event and geo targeting, website overlay and design templates. Qualaroo subscriptions are offered on a monthly basis, with the support available through email, phone and documentation. Do you work for Qualaroo? [Manage this product listing](https://www.g2.com/products/qualaroo/claim_requests/new?auto=true) Wondering if Qualaroo is right for your organization? Our Market Research Software selection experts can help you in 15 minutes or less. ## Qualaroo User Interface ## Popular Qualaroo Alternatives Main Product Qualaroo 4.7 [(21)](https://www.softwareadvice.com/crm/qualaroo-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.68Value for money - 4.68Customer support - 4.45Functionality Pricing Starting at $19.99 per month Get Price Alternative Product [Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5311)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.47Value for money - 4.61Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) 4.6 [(798)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.43Value for money - 4.55Customer support - 4.34Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(18808)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) 4.5 [(3474)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.41Value for money - 4.49Customer support - 4.35Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4091)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price ## Qualaroo Pricing and Plans Starting price: $19.99 per month Free Trial Free Version Free Plan $0.00 No plan information available Essentials $19.99 flat rate, per month Plan includes: - 1000 email sends and unlimited responses - Unlimited Forms & Surveys - Unlimited Ready-to-Use Questions - Unlimited Administrators/Creators - Unlimited AI Help to Create Surveys - High Delivery Emails - 100+ ready-to-use templates - 20+ question types - Create Scored Surveys - Branching & Skip Logic Read More Business $49.99 flat rate, per month Plan includes: - 5000 email sends & 100k pageviews - Unlimited Responses - Unlimited Nudges Surveys - Unlimited Link Nudges - NPS Surveys - Feedback Button & Sidebar Form - Mobile Nudge - Nudge Placement - Nudge for Prototypes - Customizable Questions Read More Enterprise $149.99 flat rate, per year Plan includes: - Custom email sends & pageviews - Unlimited Responses - Unlimited Domains - Unlimited Users - Sentiment Analysis by IBM Watson - In App SDK (iOS and Android) - NPS Nudges - Report and Design APIs - Advanced Targeting & Custom Variables - Advanced Integrations Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Qualaroo Features - Popular features found in Market Research Benchmarking Customizable Templates Data Import/Export Data Visualization Panel Management Question Branching Reporting & Statistics Statistical Analysis Survey/Poll Management - More features of Qualaroo 360 Degree Feedback Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications Anonymous Feedback API Churn Management Collaboration Tools Commenting/Notes Communication Management Conditional Logic Content Creation Customer Experience Management Customizable Branding Customizable Fields Customizable Forms Customizable Questions Customizable Reports Dashboard Data Analysis Tools Drag & Drop Email Marketing Engagement Tracking Feedback Management Mobile Survey Multi-Channel Distribution Multi-Language Multiple User Accounts NPS of Customers NPS of Employees NPS Survey Structure Pre-built Templates Predictive Analytics Pulse Surveys Question Library Question Piping Randomization Real-Time Analytics Real-Time Data Real-Time Notifications Real-Time Reporting Reporting/Analytics Response Quotas Response Validation Search Search/Filter Sentiment Analysis Single Sign On Site Intercept Survey Skip Logic SSL Security Support Audio/Images/Video Survey Builder Survey Sample Management Surveys & Feedback Template Management Text Analysis Text Fields Third-Party Integrations Trend Analysis URL Customization Visual Analytics Website Integration ## Qualaroo Integrations Salesforce Sales Cloud Integration rated undefined from -1 review Tableau Integration rated undefined from -1 review HubSpot CRM Integration rated undefined from -1 review Adobe Analytics Integration rated undefined from -1 review Slack Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review See all 13 integrations ## Qualaroo User Reviews ## Qualaroo customer ratings - Overall rating: 4.7/5 - Total reviews: 21 ### Rating distribution - 5 stars: 15 reviews (71%) - 4 stars: 6 reviews (29%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.7/5 - Customer support: 4.7/5 - Functionality: 4.5/5 --- ### User-Friendly And Effective For Customer Feedback - Overall rating: 5/5 - Reviewer: Ahsanul H. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered We use Qualaroo to survey our customers at the right time. Pretty simple to setup and the pop-up and nudge surveys feel seamless and not overly invasive. We have had it for Post Purchase Feedback, NPS and CSATs and the targeting options like page level, exit-intent and behavior based triggers has been really helpful. It's a report that provides enough details to target pain points without adding a burden of overhead work on the team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Simple survey creation, looks like a million bucks, terrific targeting capability (revisit questions), very solid mobile experience, and easy to understand reporting. #### Cons The white-label branding options work well for teams that want the surveys to be more on-brand, but could be a little less rigid. --- ### Honest Qualaroo Review - Overall rating: 5/5 - Reviewer: foster s. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I discovered more user persona using Qualaroo which I never thought of. It is an elite marketing tool for gathering clients feedback really fast. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Qualaroo allows me to analyze and understand consumer insight without neccessarly hiring a marketing savvy. I Collects consumer insight by targeting specific clients groups which guarantees clients satisfaction. #### Cons The visuals on the dashboard should be worked on. #### Vendor response Thanks for sharing your review on Qualaroo Replied September 2021 --- ### Decent user and customer feedback tool - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Qualaroo is a great tool for data collection. You can collect feedback in multiple ways from website visitors and customers. If you are looking for an advanced survey tool, this is your best bet. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Qualaroo is a customer feedback tool that lets you collect feedback from customers and visitors in real-time with ease. I love their IBM Watson feature that lets you analyze feedback automatically. It is very handy when it comes to analyzing lengthy feedback and comments and make sense of them. Cookie targeting along with geo and event targeting lets you collect feedback from the right people at the right time. This feature helped us a lot in getting feedback from website visitors from a specific state in the US. You can use it generate leads too and then you can transfer these lead to your email marketing tool via integration. #### Cons 1. It is expensive. Definitely not for small businesses. 2. It isn't easy to use, as such. You'd need to learn how to use it. 3. The design and features need update especially reporting section. --- ### Great product for multi-channel surveys - Overall rating: 5/5 - Reviewer: Shashank C. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: December 2021 - Review source details: This review was submitted organically. No incentive was offered The tool has helped us instantly set up survey campaigns on our mobile apps and website to collect feedback from users. It has helped us assess both channels' performance, find UX issues, and optimize them. The sentiment analysis feature makes it easy to dig through the survey responses so we can act on feedback quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Supports surveys on our iOS app, android app, and website so we don't have to use multiple tools. Dedicated survey templates to create surveys like NPS, CSAT, and others in minutes. Provides in-built sentiment analysis and text analytics tools to categorize the feedback automatically. It saves hours of manual work. #### Cons We cannot create in-depth custom dashboards and charts. --- ### Advanced targeting is a hit! - Overall rating: 4/5 - Reviewer: Dhritraj J. - Verified reviewer: Yes - Industry: Education Management - Company size: 201-500 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered The fact that my team can apply branching and skip logic to make surveys more relevant and contextual is remarkable. We can now set different triggers for our surveys and target specific website visitors. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Setting triggers, templates, multiple-language support, and more. #### Cons The pricing could be more diverse. Overall is good --- ### Great templates to survey customers from the get-go. - Overall rating: 5/5 - Reviewer: Sagar S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered My overall experience was very positive since the tool performed exceptionally and fetched better results than expected. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros With the Nudge feature, it was easy to survey customers while they are performing an action to get precise feedback. Since customers do not have to perform extra steps to fill out a survey, the response rate was positively unexpected. We also avidly used advanced targeting to get as much relevant information from customers as possible. #### Cons I tried the trial version before but it only offered the most-basic functionalities. I wish they will add more features to the trial version #### Vendor response Thanks for sharing your views on Qualaroo. Replied July 2021 --- ### Excellent tool for A/B tests - Overall rating: 4/5 - Reviewer: Saumya S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2020 - Review source details: This review was submitted organically. No incentive was offered We were experimenting with our website's performance on desktop and mobile. Qualoroo’s popup surveys called Nudge proved to be the perfect tool for A/B testing. The on-site surveys captured user feedback on two alternative versions, and we were able to determine which platform is bringing more traffic. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros For me, it is the language transition that automatically converts the survey text to several languages. It helped me target a larger demographic, more than I expected. #### Cons Currently, there is no option to clone desktop nudges to mobile nudges. We have to create mobile nudges from scratch. #### Vendor response Thanks for sharing your views on Qualaroo. Replied December 2020 --- ### Collects contextual feedback without disturbing customers. - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2022 - Review source details: This review was submitted organically. No incentive was offered We wanted to reduce the bounce rate from our website pages, such as articles and product pages. We deployed pop-up surveys on these pages, asking people what was missing or what they would like changed. The feedback was helpful, and we also didn’t have any problem sharing the feedback throughout the company, thanks to many integrations. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The NudgeTM surveys are very effective in gathering on-site feedback from visitors. The surveys are easy to create with templates and also offer integration with different tools like HubSpot, Slack, Salesforce, and many more. #### Cons I wish they had more pricing options. The current ones could be out of budget for small businesses. --- ### Reliable companion in mobile app development - Overall rating: 5/5 - Reviewer: Nimit k. - Verified reviewer: Yes - Industry: Internet - Company size: 51-200 employees - Product usage: Used other for less than 12 months - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered I choose Qualaroo to test our app’s performance by targeting different user groups at different times to roll out frequent updates and fixes. We wanted to address and resolve all the major issues before the final app launch. We launched popup surveys at various stages based on user behavior. The tool helped us get user feedback most efficiently, and we learned unique ways our app can be helpful and run smoothly. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros With Qualaroo, the implementation of micro surveys on our app at the early stages was very easy. It was quick to set up, and no code was required. #### Cons In terms of the features and analytics provided, the paid version of Qualaroo seems slightly overpriced. #### Vendor response Thanks for sharing your feedback. Replied March 2021 --- ### Effortlessly gauge if a customer is happy or not - Overall rating: 5/5 - Reviewer: Sugandh S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered In a text-based survey, respondents are allowed to answer questions in their own words, which is sometimes easy to understand, sometimes not. This AI-powered sentiment analysis feature automatically calculates the sentiments behind the phrases used by the customers as a part of survey responses to understand their positive and negative feelings. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros No doubt, the USP of this customer feedback is its AI-powered sentiment analysis of the free-form text responses to understand customer’s feelings. #### Cons There could be more advanced analytics for further in-depth assessment of survey responses, other than just identifying emotions like happiness, anger, joy, etc. #### Vendor response Thanks for sharing your review on Qualaroo. Replied June 2021 --- Showing 1 - 10 of 21 Reviews [See All Reviews](https://www.softwareadvice.com/crm/qualaroo-profile/reviews/) ## Other Top Recommended Market Research Software [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) **4.6** (10506) Recently recommended **0** times [Jotform](https://www.softwareadvice.com/market-research/jotform-profile/) **4.7** (2924) Recently recommended **0** times [Semrush](https://www.softwareadvice.com/marketing/semrush-profile/) **4.6** (2327) Recently recommended **0** times [Typeform](https://www.softwareadvice.com/hr/typeform-profile/) **4.7** (979) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Qualaroo with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice