# Qualaroo Software Reviews, Demo & Pricing - 2026 > Review of Qualaroo Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/crm/qualaroo-profile --- [Home](https://www.softwareadvice.com/) / [Customer Experience Software](https://www.softwareadvice.com/customer-experience/) / Qualaroo Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/crm/qualaroo-profile/reviews/) # Qualaroo 2026: Benefits, Features & Pricing Wondering if Qualaroo is right for your organization? Our Customer Experience Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Qualaroo 4.7 [(20)](https://www.softwareadvice.com/crm/qualaroo-profile/reviews/) Pricing Starting at $19.99 per month ### About Qualaroo Qualaroo is a real-time feedback platform which helps small to midsize businesses gain qualitative insights through website surveys. Its key features include sentiment analysis, cookie targeting, data streaming, custom properties and responses. Qualaroo helps users engage with customers based on the actions they’ve taken on the app or website; segment customers on the basis of geographies; and deliver customized content. Software also features variables like search terms or time on page, and the ability to personalize surveys by adding skip logic. Qualaroo integrates with IBM Watson for feedback mining and visualization, and it has mobile applications for iOS and Android. Additionally, Qualaroo also provides various services such as NPS Survey, webhooks, event and geo targeting, website overlay and design templates. Qualaroo subscriptions are offered on a monthly basis, with the support available through email, phone and documentation. Wondering if Qualaroo is right for your organization? Our Customer Experience Software selection experts can help you in 15 minutes or less. ## Qualaroo User Interface ## Popular Qualaroo Alternatives Main Product Qualaroo 4.7 [(20)](https://www.softwareadvice.com/crm/qualaroo-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.67Value for money - 4.72Customer support - 4.47Functionality Pricing Starting at $19.99 per month Get Price Alternative Product [CustomerHero](https://www.softwareadvice.com/website-optimization/startquestion-profile/) 4.9 [(175)](https://www.softwareadvice.com/website-optimization/startquestion-profile/reviews/) Ratings Breakdown - 4.77Ease of use - 4.66Value for money - 4.92Customer support - 4.64Functionality Pricing Available upon request Get Price Alternative Product [Hotjar](https://www.softwareadvice.com/website-monitoring/hotjar-profile/) 4.6 [(542)](https://www.softwareadvice.com/website-monitoring/hotjar-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.42Value for money - 4.46Customer support - 4.49Functionality Pricing Starting at $39.00 per month Get Price Alternative Product [Survicate](https://www.softwareadvice.com/product/31821-Survicate/) 4.6 [(99)](https://www.softwareadvice.com/product/31821-Survicate/reviews/) Ratings Breakdown - 4.73Ease of use - 4.32Value for money - 4.77Customer support - 4.27Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [SurveySparrow](https://www.softwareadvice.com/survey/surveysparrow-profile/) 4.4 [(122)](https://www.softwareadvice.com/survey/surveysparrow-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.32Value for money - 4.35Customer support - 4.29Functionality Pricing Available upon request Get Price Alternative Product [SmartSurvey](https://www.softwareadvice.com/survey/smartsurvey-profile/) 4.6 [(114)](https://www.softwareadvice.com/survey/smartsurvey-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.56Value for money - 4.70Customer support - 4.61Functionality Pricing Starting at £90.00 per month Get Price ## Qualaroo Pricing and Plans Starting price: $19.99 per month Free Trial Free Version Free Plan $0.00 No plan information available Essentials $19.99 flat rate, per month Plan includes: - 1000 email sends and unlimited responses - Unlimited Forms & Surveys - Unlimited Ready-to-Use Questions - Unlimited Administrators/Creators - Unlimited AI Help to Create Surveys - High Delivery Emails - 100+ ready-to-use templates - 20+ question types - Create Scored Surveys - Branching & Skip Logic Read More Business $49.99 flat rate, per month Plan includes: - 5000 email sends & 100k pageviews - Unlimited Responses - Unlimited Nudges Surveys - Unlimited Link Nudges - NPS Surveys - Feedback Button & Sidebar Form - Mobile Nudge - Nudge Placement - Nudge for Prototypes - Customizable Questions Read More Enterprise $149.99 flat rate, per year Plan includes: - Custom email sends & pageviews - Unlimited Responses - Unlimited Domains - Unlimited Users - Sentiment Analysis by IBM Watson - In App SDK (iOS and Android) - NPS Nudges - Report and Design APIs - Advanced Targeting & Custom Variables - Advanced Integrations Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Qualaroo Features - Popular features found in Customer Experience Customer Segmentation Customizable Fields Customizable Templates Dashboard Data Visualization Engagement Tracking Negative Feedback Management Real-Time Notifications Reporting/Analytics Survey/Poll Management - More features of Qualaroo 360 Degree Feedback Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications Anonymous Feedback API Churn Management Collaboration Tools Commenting/Notes Communication Management Conditional Logic Content Creation Customer Experience Management Customizable Branding Customizable Forms Customizable Questions Customizable Reports Data Analysis Tools Data Import/Export Drag & Drop Email Marketing Feedback Management Mobile Survey Multi-Channel Distribution Multi-Language Multiple User Accounts NPS of Customers NPS of Employees NPS Survey Structure Pre-built Templates Predictive Analytics Pulse Surveys Question Branching Question Library Question Piping Randomization Real-Time Analytics Real-Time Data Real-Time Reporting Reporting & Statistics Response Quotas Response Validation Search Search/Filter Sentiment Analysis Single Sign On Site Intercept Survey Skip Logic SSL Security Support Audio/Images/Video Survey Builder Survey Sample Management Surveys & Feedback Template Management Text Analysis Text Fields Third-Party Integrations Trend Analysis URL Customization Visual Analytics Website Integration ## Qualaroo Integrations Salesforce Sales Cloud Integration rated undefined from -1 review Tableau Integration rated undefined from -1 review HubSpot CRM Integration rated undefined from -1 review Adobe Analytics Integration rated undefined from -1 review Slack Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review See all 15 integrations ## Qualaroo User Reviews Overall Rating 4.7 Ratings Breakdown 5 70% 4 30% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.7 Value for money 4.7 Customer support 4.7 Functionality 4.5 foster s. Verified reviewer Marketing and Advertising 2-10 employees Used daily for more than 2 years Review source Reviewed September 2021 Honest Qualaroo Review 5 I discovered more user persona using Qualaroo which I never thought of. It is an elite marketing tool for gathering clients feedback really fast. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Qualaroo allows me to analyze and understand consumer insight without neccessarly hiring a marketing savvy. I Collects consumer insight by targeting specific clients groups which guarantees clients satisfaction. Cons: The visuals on the dashboard should be worked on. Vendor Response Thanks for sharing your review on Qualaroo Replied September 2021 Read More SC Shashank C. Verified reviewer Marketing and Advertising 11-50 employees Used weekly for more than 2 years Review source Reviewed December 2021 Great product for multi-channel surveys 5 The tool has helped us instantly set up survey campaigns on our mobile apps and website to collect feedback from users. It has helped us assess both channels' performance, find UX issues, and optimize them. The sentiment analysis feature makes it easy to dig through the survey responses so we can act on feedback quickly. Ratings Breakdown 5 Ease of use 5 Value for money 4 Functionality Pros: Supports surveys on our iOS app, android app, and website so we don't have to use multiple tools. Dedicated survey templates to create surveys like NPS, CSAT, and others in minutes. Provides in-built sentiment analysis and text analytics tools to categorize the feedback automatically. It saves hours of manual work. Cons: We cannot create in-depth custom dashboards and charts. Read More VR Verified Reviewer Marketing and Advertising 2-10 employees Used weekly for less than 12 months Review source Reviewed November 2018 Decent user and customer feedback tool 4 Qualaroo is a great tool for data collection. You can collect feedback in multiple ways from website visitors and customers. If you are looking for an advanced survey tool, this is your best bet. Ratings Breakdown 4 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: Qualaroo is a customer feedback tool that lets you collect feedback from customers and visitors in real-time with ease. I love their IBM Watson feature that lets you analyze feedback automatically. It is very handy when it comes to analyzing lengthy feedback and comments and make sense of them. Cookie targeting along with geo and event targeting lets you collect feedback from the right people at the right time. This feature helped us a lot in getting feedback from website visitors from a specific state in the US. You can use it generate leads too and then you can transfer these lead to your email marketing tool via integration. Cons: 1\. It is expensive. Definitely not for small businesses. 2. It isn't easy to use, as such. You'd need to learn how to use it. 3. The design and features need update especially reporting section. Read More Dhritraj J. Verified reviewer Education Management 201-500 employees Used weekly for less than 2 years Review source Reviewed August 2022 Advanced targeting is a hit! 4 The fact that my team can apply branching and skip logic to make surveys more relevant and contextual is remarkable. We can now set different triggers for our surveys and target specific website visitors. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: Setting triggers, templates, multiple-language support, and more. Cons: The pricing could be more diverse. Overall is good Read More SS Sagar S. Verified reviewer Hospital & Health Care 1001-5000 employees Used daily for less than 12 months Review source Reviewed June 2021 Great templates to survey customers from the get-go. 5 My overall experience was very positive since the tool performed exceptionally and fetched better results than expected. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: With the Nudge feature, it was easy to survey customers while they are performing an action to get precise feedback. Since customers do not have to perform extra steps to fill out a survey, the response rate was positively unexpected. We also avidly used advanced targeting to get as much relevant information from customers as possible. Cons: I tried the trial version before but it only offered the most-basic functionalities. I wish they will add more features to the trial version Vendor Response Thanks for sharing your views on Qualaroo. Replied July 2021 Read More Saumya S. Verified reviewer Information Technology and Services 51-200 employees Used daily for less than 6 months Review source Reviewed December 2020 Excellent tool for A/B tests 4 We were experimenting with our website's performance on desktop and mobile. Qualoroo’s popup surveys called Nudge proved to be the perfect tool for A/B testing. The on-site surveys captured user feedback on two alternative versions, and we were able to determine which platform is bringing more traffic. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: For me, it is the language transition that automatically converts the survey text to several languages. It helped me target a larger demographic, more than I expected. Cons: Currently, there is no option to clone desktop nudges to mobile nudges. We have to create mobile nudges from scratch. Vendor Response Thanks for sharing your views on Qualaroo. Replied December 2020 Read More VR Verified Reviewer Information Technology and Services 201-500 employees Used weekly for less than 6 months Review source Reviewed August 2022 Collects contextual feedback without disturbing customers. 4 We wanted to reduce the bounce rate from our website pages, such as articles and product pages. We deployed pop-up surveys on these pages, asking people what was missing or what they would like changed. The feedback was helpful, and we also didn’t have any problem sharing the feedback throughout the company, thanks to many integrations. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The NudgeTM surveys are very effective in gathering on-site feedback from visitors. The surveys are easy to create with templates and also offer integration with different tools like HubSpot, Slack, Salesforce, and many more. Cons: I wish they had more pricing options. The current ones could be out of budget for small businesses. Read More Nimit k. Verified reviewer Internet 51-200 employees Used other for less than 12 months Review source Reviewed March 2021 Reliable companion in mobile app development 5 I choose Qualaroo to test our app’s performance by targeting different user groups at different times to roll out frequent updates and fixes. We wanted to address and resolve all the major issues before the final app launch. We launched popup surveys at various stages based on user behavior. The tool helped us get user feedback most efficiently, and we learned unique ways our app can be helpful and run smoothly. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: With Qualaroo, the implementation of micro surveys on our app at the early stages was very easy. It was quick to set up, and no code was required. Cons: In terms of the features and analytics provided, the paid version of Qualaroo seems slightly overpriced. Vendor Response Thanks for sharing your feedback. Replied March 2021 Read More SS Sugandh S. Verified reviewer Information Technology and Services 51-200 employees Used weekly for less than 12 months Review source Reviewed June 2021 Effortlessly gauge if a customer is happy or not 5 In a text-based survey, respondents are allowed to answer questions in their own words, which is sometimes easy to understand, sometimes not. This AI-powered sentiment analysis feature automatically calculates the sentiments behind the phrases used by the customers as a part of survey responses to understand their positive and negative feelings. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: No doubt, the USP of this customer feedback is its AI-powered sentiment analysis of the free-form text responses to understand customer’s feelings. Cons: There could be more advanced analytics for further in-depth assessment of survey responses, other than just identifying emotions like happiness, anger, joy, etc. Vendor Response Thanks for sharing your review on Qualaroo. Replied June 2021 Read More KS Karmaveer S. Verified reviewer Information Technology and Services 51-200 employees Used weekly for less than 12 months Review source Reviewed June 2021 Easy to use for collecting real-time feedback with sentiment analysis 5 Surprisingly, the tool was not difficult to work with. It was easy to set it up on our website and as soon as we did it, we were able to collect feedback right away. Sentiment analysis was a great help to understand the overall sentiment of customers and the level of satisfaction we are providing. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Besides the obviously remarkable Sentiment Analysis feature, I really like the survey templates offered for different surveys like NPS, CES, UES, etc. since I am not a pro at coming up with the right questions to ask. The advanced analysis helped us get to the crux of customer feedback and provided us with actionable insights right away. Cons: The price of the tool is a bit on the higher side. Vendor Response Thanks for sharing your review on Qualaroo. Replied July 2021 Read More Showing 1 - 10 of 20 Reviews [See All Reviews](https://www.softwareadvice.com/crm/qualaroo-profile/reviews/) ## Other Top Recommended Customer Experience Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **1** times [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) **4.6** (10458) Recently recommended **0** times [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) **4.3** (6977) Recently recommended **0** times [Hootsuite](https://www.softwareadvice.com/collaboration/hootsuite-profile/) **4.4** (3797) Recently recommended **0** times Stuck Between Options? Our experts can help you compare Qualaroo with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice