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Overall Rating
4.76 / 5 (17)
Ease-of-Use
4.5 / 5
Value for Money
4.5 / 5
Customer Support
4.5 / 5
Functionality
4.5 / 5
Last Review Written
December 29, 2021
Pros/Cons
  • Pros

  • Support for surveys in 21 languages. I like how the tool integrates with so many third-party tools and avoids data silos.
  • The branching technology on surveys makes it easy to target customers based on their behaviour. Also the design API meant it was easy to brand our overlays in a way that suited our business.
  • Cons

  • The reporting functionality is somewhat limited and grouping results by person/ or even by question is difficult to do without getting tons of blanks and having to scroll a lot.
  • Currently, there is no option to clone desktop nudges to mobile nudges.
Pricing Range
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Ideal Customer Size
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Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos

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