Some errors (it is possible to fix them but sometimes it appears some errors when uploading the properties for example.).

These apps are optional, and you pay extra for them, but we are glad we found them.

I found it difficult to use, some overbooking, not answering very quick.

The best part of this channel manager is the function that allows you to import the properties from Airbnb. It really saves you a lot of time.

If I could give this company zero stars I would. This has to be the worst channel manger software ever.

Now the system is fantastic and integrates seamlessly with our current booking software.

She was readily available for questions and was a large part of how successful the integration was.

Ease of use, straightforward interface, integration with all largest platforms and services providers in hospitality sector.

Rentals United its easy to use, and its a perfect option to easily connect to big listing sites and niche ones. I use for more than 2 years and i never had an overbooking problem.

It is easy to use and provides a good summary of data on the most important aspects of rental accommodation booking in a well summarised format.

As a new user just transitioning into using Rentals United over the last few months, the customer service was excellent.

Great improvement in customer service since commencement almost 2 years ago.

There was no negative comments , but as said it is one of many apps you can find , copy paste from some other app.

We found ourselves struggling to manage the admin side from the speed at which we started receiving reservations.

We were excited at all the bells and whistles Rentals United offered our budding hospitality division.

I love that the software is user-friendly and that they offer manuals specific for every channel connection. That guide helps immensely.

The ability to add a mark up on pricing to counter the listing sites commission (airbnb, booking.com etc).

The worst experience ever. Don't trust them you will lose your money.

What makes RU exceptional is it's dedication to world-class customer support by its account reps. My rep is absolutely outstanding.

I believe Rentals United is a great tool to broaden your property distribution channels. They have helped promote our listings effectively in new channels.

It has been great working with Rentals United and our onboard.

User friendly, allows to have a good overall view of how we are connected.

I liked that Rentals United takes care of all the management of Channel Integration APIs on my behalf so all I need to do is sync properties to RU, and it will handle all the channels on my behalf.

You can connect to a lot of channels it gives a page for direct reservation but it is difficult to use interface and all, they didn’t answer very quick and I had some troubles with overbooking.

Great experience with Rentals United - good communication and I find them particularly open to suggestions.

Support team, in particular, stand out as a team that provides star service whenever we need help, and I cannot praise them enough.

We have used that feature a lot to make the program our own. I also love the automated reporting so that I can send my reports to my superior by simply scheduling the action once.

Some times we have difficulties with the reports function. We found some troubles with planning tools and the synchronization with the software.

I really like the fact I can quickly filter data, so if I want to list all members and what activities they are interested in,  it's just a couple of clicks and I have what I need.

We increased our sales with the help of this software by tracking all the customer queries and filling them in a timely manner, so the software worth the investment.

Flexible, easy to track projects, intuitive. Excellent for exporters as can be used in multicurrency format.

Generally, as a business we are happy with the platform. The team at Workbooks are friendly and go the extra mile.

Runs very slowly at times, this makes for frustration on a busy support desk.

It is fully featured and has been a godsend for both GDPR compliance and integration and for developing marketing strategies.

Strong CRM platform with amazing support team.

There is very little that i dis-like about this software as any issues can be raised and put into development.

Overall it's very good, support is excellent and the team are very helpful.

The presales support was excellent, the vendor showing a real understanding of the client's needs and desire to get to the optimum solution.

Great CRM software at a good price point. It has all the functionality you would expect.

Cumbersome API, few integrations, especially in the US, poor response times for US support, since they're in the UK.

The reporting side is always very helpful, and the support team always do there best to assist and help. I would recommend workbooks to anyone wanting a simple, yet effective CRM system.

Relative to the completion, it provides a lot of functionality at a very reasonable cost. The support is responsive and good too.

There are too many tabs and it's confusing. If I put in a part number, only a portion shows in the tab.

It has taken awhile for the installation and setup - meaning that we are unable to use workbooks yet, because of problems with the initial setup with workbooks.

Customer support has improved since we started to use workbooks as we can easily track previous calls. Also the ease of creating and scheduling emailed reports helps greatly.

Good customisation; easy to use; automatic email reports. Highly adaptable and benefit for continuous development.

A great time saver, particularly when it comes down to GDPR compliance and integration. Also, it has been useful in developing marketing strategies.

This software is very easy to use that is why I would definitely recommend it to  other companies to use it to.

I like the reporting module, it is quite user-friendly.

I really like the ability to collaborate with my peers.

Excellent experience had by all. Team were responsive and felt like we had support from all areas.

The flexibility is key for us and the ease of use. If something is quite the way you like you can easily configure it and change it on the fly which is great.

The best thing about Workbooks is how flexible the reporting is and having access to API data for any report you create is an added bonus.

Euro

Rentals United is a cloud-based channel management solution, which assists vacation rental managers with management of online reservations and guest communications. Key features include room bookings, pricing analysis, messaging and data synchronization.


The application enables users to list properties on multiple websites and update pricing and availability details in real-time. Teams can use the mobile application to manage property calendars, access reservation details and receive booking notifications. Further, it allows property managers to adjust pricing based on factors such as a number of guests and duration of stay.


Rentals United comes with an open API and integrates with third-party listings applications such as Airbnb, Wishbox, Booking.com, Expedia, Tripavisor, Trivago, Wishbox and more. Its connection with payment processing tools such as Stripe and HomeAway enables hosts to collect guest payments in multiple currencies. 


The system is available on monthly subscriptions and support is provided via phone and online help desk. 



LongDescription

Payment Processing

Price/Margin Management

Reservations Management

Credit Card Processing

Pipeline Management

For Vacation Rentals

Calendar Management

Room Booking

Data Import/Export

Booking Management

Channel Analytics

Channel Management

Vendor Management

Partner Management

Real-Time Updates

Activity Dashboard

Online Booking

Availability Management

Work Order Management

Discount Management

Commission Management

Inventory Control

Billing Rate Management

Multi-Channel Distribution

Real Time Analytics

Dynamic Pricing

Electronic Payments

Multi-Channel Management

Data Synchronization

Content Management

Performance Metrics

Reporting & Statistics

Inventory Management

Guest Communications

Guest Experience Management

Website Integration

Third-Party Integrations

Email Templates

Email Management

Website Management

Web browser (OS agnostic)

Starts at €69 per month for up to 4 properties

Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Rentals United

Live Online

Webinars

Documentation

Videos

US Dollar

Workbooks offers growing companies a SaaS platform to run their business and engage with their customers – at an affordable price. Workbooks designs, develops and implements its own software, which is targeted specifically at mid-market organizations.


The platform helps manage the sales team with real-time reporting and activity tracking, increase sales productivity with automated workflows and mobile apps, improve forecasting and make insightful decisions. It also allows companies to efficiently run marketing campaigns, manage data, segment and target accurately, measure ROI and drive alignment – maximizing the demand funnel.


 Businesses are able to easily create and deliver accurate sales quotes, generate contracts and orders, and sync the information with their financial system for maximum visibility and efficiency.


Finally Workbooks provides customer service functionality that includes multi-channel case management, activity history tracking, Service Level Agreements (SLAs) measurements etc. to help increase agent productivity and deliver an exceptional customer experience.



Commenting/Notes

Cataloging/Categorization

Customer Surveys

Forecasting

User Management

Internal Chat Integration

Data Enrichment

Product Catalog

Lead Capture

Performance Management

Customizable Reports

Document Storage

Proposal Generation

Access Controls/Permissions

Activity Tracking

Leaderboards

Customer Segmentation

Rich Text Editor

Customer Service Analytics

Sales Pipeline Management

Referral Tracking

Contract/License Management

Electronic Signature

Calendar/Reminder System

Knowledge Management

Communication Management

Customer Database

Call Logging

Call Management

Customizable Fields

Activity Management

Sales Trend Analysis

Email Tracking

Customer Support

Process/Workflow Automation

Lead Generation

Self Service Portal

Contact Management

Opportunity Management

Configurable Workflow

Lead Management

Email Marketing

Mobile Access

Sales Reports

Sales Activity Management

Territory Management

Text Editing

Shared Contacts

Marketing Automation

Role-Based Permissions

Request Escalation

Social Media Integration

Lead Segmentation

Workflow Management

Source Tracking

Event Triggered Actions

Field Sales Management

Alerts/Notifications

Demographic/Firmographic Data

Segmentation

Reminders

Customizable Templates

Calendar Sync

Mobile App

Lead Nurturing

Interaction Tracking

Dashboard

Web Forms

Multi-Language

Mobile Interface

Real Time Reporting

Customizable Branding

Goal Setting/Tracking

Reporting/Analytics

Contact Database

Batch Processing

Campaign Analytics

Lead Qualification

Quotes/Estimates

Pipeline Reports

Appointment Scheduling

Task Management

Campaign Management

Sales Forecasting

Document Management

30-day free trial, no credit card required.

Free Edition - FREE
CRM: $39 per user, per month
CRM Pro: $54 per user, per month
Business: $78 per user, per month
Business Pro: $95 per user, per month

Rentals United vs Workbooks

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