About ResultsCRM

ResultsCRM is a software solution designed for small and midsize enterprise customers. It offers sales automation, project management, service orders and billing management within the suite. It is available for both Web-based and on-premise deployment.

This system features sales automation, with sales opportunity, quotations, and pipeline management functionalities that allow the sales division to design sales processes and assign automated tasks to salespeople. It also features project management, with information, documents and communication handling functionalities which allow project managers to effectively track the progress of projects.

ResultsCRM also offers billing and service order management that help users process and document pay...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 8

17 Reviews of ResultsCRM

Average User Ratings

Overall

4.24 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(9)

9

4 stars

(5)

5

3 stars

(1)

1

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 17 results

August 2018

Paul from Viking Forge Corporation

Verified Reviewer

Company Size: 51-200 employees

Industry: Automotive

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Quality/IT manager

So far so good. Importing contacts was straight forward. working on Calendar next

Pros

Easy installation and works well with SQL instance.

Cons

Need to work on 64 bit Office integration.

March 2018

Brad from Kforce

Verified Reviewer

Company Size: 5,001-10,000 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

March 2018

Robust CRM and amazing customer support!

If you are looking for a robust CRM then I would suggest looking into ResultsCRM. They offer webinar training and demos which helped us alot through out our vetting process.

Pros

I have had the pleasure of working with a company that usesResultsCRM for their sales team. I was on the review and implementation task force. The company was midsize and need a CRM that would integrate with other software/tools they utilize like Quickbooks and Outlook. After sitting down with ResultsCRM's support team to learn more about the features and functionality this CRM had we fell in love with it. This CRM is surprisingly robust and offers a very user-friendly interface! Results offers many areas where you can track a customer and staff activity in such an easy format, that will give a company insight on improving efficiencies in almost every area of business. I worked very closely with Results implementation team throughout the project and they were great, they ensured that everything went smoothly. I also assist with the Administristraion of this product and work with the sales team to customize this product for their needs. I would highly recommend this product if you are on the fence!

Cons

I have had zero complaints from our first discovery meeting to finishing up the implementation. Results customer support/implementation team worked with us to ensure everything was working efficiently and we were prepared to take over.

November 2017

Pricilla from Nawkaw Corporation

Verified Reviewer

Company Size: 51-200 employees

Industry: Construction

Time Used: Free Trial

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

3.0

Functionality

3.0

November 2017

Evaluated this product as a potential CRM replacement solution.

I was able to better determine what our internal needs were. It was also helpful to have a cost comparison for more expensive products that offer the same functionality.

Pros

Results CRM had a lot of features that I was looking for in a CRM. The ability to migrate data from our accounting software into the CRM was a huge plus.

Cons

The conversion process was too daunting and required a lot of dedicated hardware and internal manpower in order to be affordable.

June 2015

Jeff from The Yard Ramp Guy

Verified Reviewer

Time Used: More than 2 years


Ease-of-use

4.5

Customer support

5.0

Functionality

5.0

June 2015

Results CRM Delivers Big Results for The Yard Ramp Guy

Pros

I have worked with many boutique or proprietary software companies over the last 20 years. Technically speaking, Results delivers outstanding emulation of a Windows environment along with smooth, consistent interplay with QuickBooks and Outlook. From a practical perspective, Results is intuitive and comprehensive. I am able to train new users very quickly. We are four individuals working from our respective homes. Yet with Results, it is as if we were in the same room. As for Results, the vendor, you could not possible ask for more. Everyone from the owner to the technical assistance personnel and even the sales department define professionalism. They understand my business and my particular application of their product. They are willing to advise and collaborate. This is a big deal because oftentimes, small software companies can be defensive and/or give push back. You will enjoy working with Results and consider them your co-workers rather than just a vendor.

Cons

I have nothing bad to say about using the product nor working with all of this vendor's personnel.

June 2017

Denise from Cargo Control USA

Verified Reviewer

Company Size: 11-50 employees

Industry: Wholesale

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

June 2017

Results gives our sales team all the tools they need at their finger tips.

Ease of use for the team, and increased sales for the company. We are able to effectively and efficiently plan calls to both existing clients and potential new ones and get the most out of that contact because all of their history is easily accessible to us.

Pros

Results is very user friendly. We are able to train new users quickly and easily. We have especially loved the ability to take care of online training modules provided by results! My sales team is able to see purchase history for an account, both frequency and specific items purchased, therefore making every contact with a client both informative and productive.

Cons

There is a slight bit of a learning curve if you are familiar with crystal reports. The data is all there but it does take some getting used to in order to be able to pull the reports.