respond.io Software

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Find out more:

PriceDemo

About respond.io

Rocketbots is a cloud-based chat automation platform designed to help users manage customer relationships across various industry verticals. Key features include bulk messaging, surveys, file storage, dashboards, analytics, a parametric code generator, automated replies and a contact management system. Managers can keep track of users and conversations they have with clients. The solution helps managers to collect client information and segment customers. With real-time analytics, managers can monitor their chat volume and customer engagement. Additionally, the solution features bulk messaging and surveys. Rocketbots integrates with various messaging channels such as Facebook Messenger, Wechat, Facebook Workspace, Slack, Kik and Wechat Work. Managers can track...

respond.io Pricing

Start Free with 100 Contacts

Starting price: 

$29.00 per month

Free trial: 

Available

Free version: 

Available

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Messaging module

respond.io User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4.5

Showing 5 reviews

User Profile

Manuel

Verified reviewer

Company size: 2-10 employees

Industry: Photography

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2019

No knowledge needed

Pros

Easy to use app, you can have your bot up and running in a matter of minutes. But the main feature is that Rocketbots will work as a hub for all your communications, and with their AI algorithm eventually you will have to spend less time talking with your visitors.

Cons

They don't have a mobile app yes, only works on the browser.

Raluca

Company size: 11-50 employees

Industry: Marketing and Advertising

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2022

More meaningful conversations with your customers

Amazing!

Pros

Ease of use, accessibility, easy automation of your messages, user-friendly interface, a lot of time saved, avoiding crammed messages.

Cons

Nothing I can think of at the moment, but I'll make sure to come back with another review if something changes.

Justin

Company size: 1 employee

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

February 2022

Fastest functionality growing and user interface improvement software I purchased

Pros

Despite the fact that I bought it during lifetime deal more than one and half year ago, I only started using a month ago as I only start to materialize my startup. But I logged in whenever I receive feature update email and user interface changes. Easy deployment, and very comprehensive support to all messaging platforms available. They improved features so much that they have to abandon old one, re-write and give it a new name. Having a mobile app makes my life easy tremendously.

Cons

Nothing for me currently. But I believe the need to learn new workflows and user interface will challenge some users.

Pranay

Company size: 11-50 employees

Industry: Computer Software

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

July 2020

Awesome product with awesome customer support

Pros

They guided me through the product very well. The customer support on WhatsApp was instantly available and they answered all my questions. Awesome job!

Cons

The ability to send bulk WhatsApp template messages from the dashboard is currently not available. But it seems like they are going to launch this feature in the coming weeks.

Roxana

Verified reviewer

Company size: 11-50 employees

Industry: Marketing and Advertising

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2022

Powerful conversations with our customers!

I love it! We no longer have crammed conversations spread around several tools.

Pros

I love that I can manage all the conversations from one place and assign my team to specific conversations.

Cons

Nothing that I can think of at the moment, I’ll edit the review later if needed.