respond.io Software
About respond.io
Rocketbots is a cloud-based chat automation platform designed to help users manage customer relationships across various industry verticals. Key features include bulk messaging, surveys, file storage, dashboards, analytics, a parametric code generator, automated replies and a contact management system.
Managers can keep track of users and conversations they have with clients. The solution helps managers to collect client information and segment customers. With real-time analytics, managers can monitor their chat volume and customer engagement. Additionally, the solution features bulk messaging and surveys.
Rocketbots integrates with various messaging channels such as Facebook Messenger, Wechat, Facebook Workspace, Slack, Kik and Wechat Work. Managers can track...
respond.io Pricing
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Starting price:
$29.00 per month
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Messaging module
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respond.io User Reviews
OVERALL RATING
Showing 5 reviews
Manuel
Verified reviewer
Company size: 2-10 employees
Industry: Photography
Time used: Less than 6 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
July 2019
No knowledge needed
Pros
Easy to use app, you can have your bot up and running in a matter of minutes. But the main feature is that Rocketbots will work as a hub for all your communications, and with their AI algorithm eventually you will have to spend less time talking with your visitors.
Cons
They don't have a mobile app yes, only works on the browser.
Raluca
Company size: 11-50 employees
Industry: Marketing and Advertising
Review Source: Capterra
This review was submitted organically. No incentive was offered
February 2022
More meaningful conversations with your customers
Amazing!
Pros
Ease of use, accessibility, easy automation of your messages, user-friendly interface, a lot of time saved, avoiding crammed messages.
Cons
Nothing I can think of at the moment, but I'll make sure to come back with another review if something changes.
Justin
Company size: 1 employee
Industry: Information Technology and Services
Time used: Less than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
February 2022
Fastest functionality growing and user interface improvement software I purchased
Pros
Despite the fact that I bought it during lifetime deal more than one and half year ago, I only started using a month ago as I only start to materialize my startup. But I logged in whenever I receive feature update email and user interface changes. Easy deployment, and very comprehensive support to all messaging platforms available. They improved features so much that they have to abandon old one, re-write and give it a new name. Having a mobile app makes my life easy tremendously.
Cons
Nothing for me currently. But I believe the need to learn new workflows and user interface will challenge some users.
Pranay
Company size: 11-50 employees
Industry: Computer Software
Time used: Less than 6 months
Review Source: Capterra
This review was submitted organically. No incentive was offered
July 2020
Awesome product with awesome customer support
Pros
They guided me through the product very well. The customer support on WhatsApp was instantly available and they answered all my questions. Awesome job!
Cons
The ability to send bulk WhatsApp template messages from the dashboard is currently not available. But it seems like they are going to launch this feature in the coming weeks.
Roxana
Verified reviewer
Company size: 11-50 employees
Industry: Marketing and Advertising
Review Source: Capterra
This review was submitted organically. No incentive was offered
February 2022
Powerful conversations with our customers!
I love it! We no longer have crammed conversations spread around several tools.
Pros
I love that I can manage all the conversations from one place and assign my team to specific conversations.
Cons
Nothing that I can think of at the moment, I’ll edit the review later if needed.