About Rocketbots

Rocketbots is a cloud-based chat automation platform designed to help users manage customer relationships across various industry verticals. Key features include bulk messaging, surveys, file storage, dashboards, analytics, a parametric code generator, automated replies and a contact management system.

Managers can keep track of users and conversations they have with clients. The solution helps managers to collect client information and segment customers. With real-time analytics, managers can monitor their chat volume and customer engagement. Additionally, the solution features bulk messaging and surveys.

Rocketbots integrates with various messaging channels such as Facebook Messenger, Wechat, Facebook Workspace, Slack, Kik and Wechat Work. Managers ...


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Supported Operating System(s):

Web browser (OS agnostic)

2 Reviews of Rocketbots

Overall rating

4.00 / 5 stars

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July 2019

Manuel from 360 APEX

Verified Reviewer

Company Size: 2-10 employees

Industry: Photography

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

No knowledge needed

Pros

Easy to use app, you can have your bot up and running in a matter of minutes. But the main feature is that Rocketbots will work as a hub for all your communications, and with their AI algorithm eventually you will have to spend less time talking with your visitors.

Cons

They don't have a mobile app yes, only works on the browser.

December 2019

Ted from Retail

Company Size: 2-10 employees

Industry: Retail

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

December 2019

Ambiguous about the future of this app

Just so-so, but I don't feel like investing to a company that doesn't evolve/improve .

Pros

At its current state, Rocketbots is very much useable and actually a great product, never had an issue.

Cons

I think they have tons of features I don't really need, in which they should've been better improving the chat platform. I don't understand why they have a limit on the snippets, as I'm sure it don't cost them a lot. The contact limits are also too low so it could be really expensive for bigger brands