Messaging module
Supported Operating System(s):
Web browser (OS agnostic)About Rocketbots
Rocketbots is a cloud-based chat automation platform designed to help users manage customer relationships across various industry verticals. Key features include bulk messaging, surveys, file storage, dashboards, analytics, a parametric code generator, automated replies and a contact management system.
Managers can keep track of users and conversations they have with clients. The solution helps managers to collect client information and segment customers. With real-time analytics, managers can monitor their chat volume and customer engagement. Additionally, the solution features bulk messaging and surveys.
Rocketbots integrates with various messaging channels such as Facebook Messenger, Wechat, Facebook Workspace, Slack, Kik and Wechat Work. Managers ...
2 Reviews of Rocketbots
Overall rating
5.00 / 5 stars
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July 2019
Manuel from 360 APEX
Verified Reviewer
Company Size: 2-10 employees
Industry: Photography
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
July 2019
No knowledge needed
Pros
Easy to use app, you can have your bot up and running in a matter of minutes. But the main feature is that Rocketbots will work as a hub for all your communications, and with their AI algorithm eventually you will have to spend less time talking with your visitors.
Cons
They don't have a mobile app yes, only works on the browser.
July 2020
Pranay from Pagevamp
Company Size: 11-50 employees
Industry: Computer Software
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
5.0
Value for money
4.0
Customer support
5.0
Functionality
4.0
July 2020
Awesome product with awesome customer support
Pros
They guided me through the product very well. The customer support on WhatsApp was instantly available and they answered all my questions. Awesome job!
Cons
The ability to send bulk WhatsApp template messages from the dashboard is currently not available. But it seems like they are going to launch this feature in the coming weeks.