Pretty great, they always get back to you at a reasonable time, polite and the product is overall really great to use.

They go above and beyond to meet our expectations. They are very responsive and offer great problem solving solutions.

We're able to identify where we win and lose prospects. Our sales team is better able to evaluate their activities and clearly determine what is and isn't bringing us business, time management is key.

I can't say enough good things about the quality of the organization's customer support. They are simply the best of the best.

Integration with our existing business processes was easy and the ability to add unlimited custom fields was  a big plus for us.

Helps us keep track of all of our contacts, companies, leads, and opportunities. I record my emails in it and our sales people are able to use it on mobile when they are out on the road.

For a smaller company on a budget, it is a good value.

Best Feature Rich CRM Software at an affordable Cost with Excellent in-person Customer Support.

We can no longer upload data into the system, I do believe that option was disabled by the larger corporation we represent, and not a factor of SalesNOW, that has limited its effectiveness.

The system is very versatile and allows us to be creative with our solutions.

It doesn't integrate with our Health Information System, although they've tried very hard to get that done.

One of the shining lights in the murky CRM industry. Cons: This must be a trick question.

I like the ease of use and the app. I am very happy with the customer support.

What I liked best about this product is ease of use and easy to customize. Reporting is easy and intuitive.

The software is easy to navigate and use both for our sales team and managers. We love the ability to customize as needed as well.

CRM that does what we need to have done. Gives us a great look at our agency.

SalesNOW is easy to use, fully automates my business and has made my business process very efficient and effective.

Every item we had an issue with was resolved and quickly. Extremely happy with the software.

I like that it has all the features you need to track and keep a tab on your business, while having the ability to personalize key features. The customer support from day 1 is the best, hands down.

Overall a very positive experience. Very good and accessible tech support.

I can't look up a contact by email address. I don't like new windows opening all the time.

We work with many vendors and no one exceeds the customer service level of the folks at SalesNOW.

The only problem we had was getting people use to using this.

Our integration/set up was smooth, fast and worry-free, thanks in large part to our SalesNow Account Manager, who was knowledgeable, professional and very responsive.

The support is outstanding at SalesNOW. The application is also very easy to you and not cumbersome like many of the apps out there.

We have had excellent Customer Service and I am very impressed with the system and the support we receive. I can give this an excellent rating and that is very rare.

I really like SalesNOW - they are super attentive and it's great for someone who is lookign for a CRM at a great price.

Not only is SalesNow VERY affordable for our company, we are able to customize and tailor SalesNow to suit our unique sales needs. The customer support is AMAZING.

Setup was quick and I liked the fact I could set it up myself easily vs waiting weeks on other people such as with other CRMs that mandate you make the changes through them.

The upfront Qualifying and Profiling of your needs is critical in providing the right solution for your biz. The ability to customize fields and create your specific template is awesome.

Cost/Benefit is very good. The staff at SalesNOW is very responsive and eager to help.

I loved the ability to attach bids and other documents to each contact.

Sometimes the integration with MYOB can be a little tricky.

It has served the business well so far, and I am impressed with the continued efforts to improve and develop it further.

This is time consuming and frustrating for staff.

Proactive and prompt support team. A lot of demonstration and detailed explanation videos on the website.

Highly Flexible and intuitive  CRM Tool For XERO - supported by a creative and customer driven TEam.

The MYOB integration and comprehensive modules selection made us feel that Tall Emu was the perfect, and obvious choice for our business for now and as our company grows.

The icons are grouped together with heading allowing to quickly find and use the functions. Consistency of the features between the different tabs making it very simple and easy to train team members.

Over the years I have tried a number of CRM systems and always found them frustrating to use, unreliable and difficult to customise.

The CRM functionality of this program includes most of the basics, this program began its life as a reasonable CRM, development towards intended ERP functionality has however rendered it unstable.

Experience has been very positive. From onboarding to implementation and daily use it's been great.

Flowing information between customers, companies and accounting packages without having to re-enter or have complicated integrations has been fantastic.

The ongoing development and enhancement plans that Tall Emu are working on are cutting edge and we look forward to adopting these as they are deployed.

It can be glitchy every now and then with MYOB crossover. Also some of the information provided is hard to find re BOM's and setting them up properley.

Functionality, ease of use and work-ability are basic expectations, the team at Tall Emu provide a service to back up their product that it first class.

The amount of data that can now be exported out of this system is amazing, and has allowed our business to analyse this data, and make firm decisions in the right direction going forward.

General layout and functionality - great to use, powerful while still being simple and clean. Customisation - CSR and the team go above and beyond to customise for our needs.

The attitude can be a little defensive and you'll be asked to replicate the problem on-screen with their support personnel remotely watching before they take you seriously.

Integrates well with other platforms. Customer support is the best I have come across for CRM so far.

We've been using the tall emu software for about 6months and it has helped out client database 100% - great program and great customer service from their end... thank you.

Tall Emu has an intuitive interface that helps increase office productivity. CTI integration works well and is great to track any inbound/outbound call made within the business.

Sales Reporting is quite flexible and any data recorded can usually be transformed into intuitive and helpful reports.

Fantastic Cost Effective Product Delivered by a Flexible Team.

Unlike other off-the-shelve softwares, the support has been excellent with quick responses when required.

Intuitive and very easy to use. Connects readily and easily with accounting software (MYOB).

With Tall Emu being owned by MYOB there is also the comfort of knowing that the product will continue to grow and improve.

We love the CTI telephone integration and the ability to track calls and update contacts on a real time basis. We have used the system for fax campaigns and are starting telemarketing campaigns.

Good experience - without wanting to sound too jingoistic fantastic to have an Australian product of this quality in the market at a price that is accessible for small business.

US Dollar

SalesNOW by Interchange Solutions Inc. is a cloud-based customer relationship management (CRM) and sales force automation solution that allows sales teams, management and executives to manage aspects of sales cycle including contact, deal, case and lead management, company tracking and sales reporting. It is also available for on-premise deployment.


SalesNOW allows users to take sales notes, log their calls, and capture emails automatically; train new employees by keeping corporate account histories of clients; gain a dashboard view of activities of sales representatives; and view various sales data, including next steps on leads, deals, and cases.SalesNOW also allows users to customize tabs, reports, and data fields and provides visual, graphical representations of sales forecasts, funnels, and activity reports. The solution offers a mobile application for Android, iPhone, iPad, and Blackberry devices.


SalesNOW is available on a monthly subscription basis that includes support via phone, email and through product tutorials and manuals.



LongDescription

Forecasting

Internal Chat Integration

Product Catalog

Mobile Alerts

Lead Capture

Document Storage

Proposal Generation

Activity Tracking

Customer Service Analytics

Referral Tracking

Contract/License Management

Calendar/Reminder System

Lead Distribution

Pipeline Management

Customer Database

Calendar Management

Call Management

Sales Trend Analysis

Customer Support

Self Service Portal

Contact Management

Opportunity Management

Lead Management

Email Marketing

Real Time Data

Performance Metrics

Territory Management

Channel Management

Marketing Automation

Social Media Integration

Lead Segmentation

Workflow Management

Email Management

Source Tracking

Website Integration

Field Sales Management

Reporting & Statistics

Knowledge Base Management

Segmentation

Interaction Tracking

Commission Management

Lead Qualification

Quotes/Estimates

Pipeline Reports

Task Management

Campaign Management

Sales Forecasting

Prospecting Tools

Search/Filter

Windows 7

Mac OS

Web browser (OS agnostic)

Windows 8

$19.95 per user, per month for up to 500,000 records per account. Charges apply for additional records.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

SalesNOW

Live Online

Webinars

Documentation

Videos

Australian Dollar

Australian built cloud CRM solution that works across the whole business - sell, build, pick, pack and ship. 

Tall Emu is an all-in-one system that can be customised and integrates to multiple systems used in Australia including accounting software such as Xero and MYOB. 

Share data across your business from one system including contacts, notes, calendar & tasks. Nurture and report on marketing, leads and sales activity.  Have your website leads, phone calls or sales drop automatically into your CRM. 



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