# Tall Emu CRM Software Reviews, Demo & Pricing - 2026

> Review of Tall Emu CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/crm/tall-emu-crm-profile

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Tall Emu CRM

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Overview

[Reviews](https://www.softwareadvice.com/crm/tall-emu-crm-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/tall-emu-crm-profile/alternatives/)

# Tall Emu CRM 2026: Benefits, Features & Pricing

Wondering if Tall Emu CRM is right for your organization?

Our Inventory Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Tall Emu CRM

4.2

[(41)](https://www.softwareadvice.com/crm/tall-emu-crm-profile/reviews/)

Pricing

Starting at A$95.00 per month

### About Tall Emu CRM

Tall Emu is an all-in-one business management platform that helps growing businesses manage sales, inventory, purchasing, manufacturing, customer service and operations from a single system.

Designed for manufacturers, wholesalers, distributors and product-based businesses, Tall Emu bridges the gap between traditional CRM software and expensive ERP systems. It provides the tools businesses need to manage day-to-day operations without the cost, complexity and lengthy implementation projects often associated with enterprise software.

Many businesses rely on a collection of disconnected systems, spreadsheets and manual processes to manage customers, inventory, orders and operations. Tall Emu brings these functions together into one platform, helping reduce double entry, improve visibility and eliminate inefficiencies.

Tall Emu includes CRM, sales pipeline management, quoting, inventory control, purchasing, order management, work orders, manufacturing, customer service, workflow automation and reporting. Teams gain access to a complete view of customers, inventory, orders and operational activities, helping everyone work from the same information.

The platform integrates directly w...

ith MYOB and Xero, allowing businesses to connect operational processes with their accounting software. Ecommerce integrations with Shopify and WooCommerce help synchronise products, customers, orders and inventory, while additional integrations support payment gateways, freight providers, phone systems and websites. Tall Emu is particularly well suited to businesses that sell, distribute, manufacture or service physical products. Features such as bill of materials, work orders, inventory tracking, purchasing and warehouse management help businesses maintain control over stock and production processes while keeping sales and operations aligned. Workflow automation allows businesses to reduce repetitive administrative work by automatically creating tasks, updating records, sending emails and triggering actions based on business events. Customer portals provide self-service access to orders, invoices, quotes and support requests, helping improve customer experience while reducing workload for internal teams. Unlike many software solutions that focus on only one area of the business, Tall Emu provides a connected view across sales, operations and customer management. This helps teams make better decisions, respond faster and scale more effectively. With local Australian support, tailored onboarding and a flexible subscription model, Tall Emu provides a practical alternative to managing your business through disconnected systems, spreadsheets and manual processes. Whether you're managing leads, inventory, customer orders, manufacturing activities or service requests, Tall Emu helps keep your business organised, connected and moving forward.

Wondering if Tall Emu CRM is right for your organization?

Our Inventory Management Software selection experts can help you in 15 minutes or less.

## Tall Emu CRM User Interface

## Popular Tall Emu CRM Alternatives

Main Product

Tall Emu CRM

4.2

[(41)](https://www.softwareadvice.com/crm/tall-emu-crm-profile/reviews/)

Ratings Breakdown

-   4.27Ease of use
-   4.36Value for money
-   4.22Customer support
-   4.11Functionality

Pricing

Starting at A$95.00 per month

Get Price

Alternative Product

[HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)

4.5

[(4464)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/)

Ratings Breakdown

-   4.38Ease of use
-   4.29Value for money
-   4.39Customer support
-   4.36Functionality

Pricing

Starting at $20.00 per month

Get Price

Alternative Product

[Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/)

4.4

[(18785)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/)

Ratings Breakdown

-   3.99Ease of use
-   4.05Value for money
-   4.13Customer support
-   4.38Functionality

Pricing

Starting at $25.00 per month

Get Price

Alternative Product

[Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/)

4.3

[(6977)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/)

Ratings Breakdown

-   4.15Ease of use
-   4.29Value for money
-   4.08Customer support
-   4.27Functionality

Pricing

Starting at $14.00 per month

Get Price

Alternative Product

[Kylas Sales CRM](https://www.softwareadvice.com/marketing/kylas-profile/)

4.8

[(597)](https://www.softwareadvice.com/marketing/kylas-profile/reviews/)

Ratings Breakdown

-   4.79Ease of use
-   4.79Value for money
-   4.80Customer support
-   4.70Functionality

Pricing

Starting at $250.00 per month

Get Price

Alternative Product

[Ploomes CRM](https://www.softwareadvice.com/product/449937-Ploomes/)

4.9

[(439)](https://www.softwareadvice.com/product/449937-Ploomes/reviews/)

Ratings Breakdown

-   4.78Ease of use
-   4.66Value for money
-   4.69Customer support
-   4.79Functionality

Pricing

Starting at $22.00 per month

Get Price

## Tall Emu CRM Pricing and Plans

Starting price: A$95.00 per month

Free Trial

Free Version

Annual Subscription

A$95.00

per user, per month

Plan includes:

-   Australian Support
-   CRM
-   Data Hosted in Australia
-   User Permissions
-   Free customer portal
-   Help guides and video tutorials are included
-   Onboarding and set up assistance (fee)
-   Powerful inventory management features

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Tall Emu CRM Features

-   Popular features found in Inventory Management
    
    Alerts/Notifications
    
    Barcode/Ticket Scanning
    
    Forecasting
    
    Inventory Control
    
    Kitting
    
    Multi-Channel Management
    
    Order Management
    
    Reporting/Analytics
    
    Search/Filter
    
    Shipping Management
    
    Supplier Management
    
    Warehouse Management
    
-   More features of Tall Emu CRM
    
    Access Controls/Permissions
    
    Accounting
    
    Accounting Integration
    
    Activity Dashboard
    
    Activity Tracking
    
    Approval Process Control
    
    Audit Trail
    
    Automated Quoting
    
    Automated Scheduling
    
    Backorder Management
    
    Barcoding/RFID
    
    Batch Processing
    
    Billing & Invoicing
    
    Billing Portal
    
    Bills of Material
    
    Bulk Ordering
    
    Calendar Management
    
    Calendar/Reminder System
    
    Calendar Sync
    
    Campaign Analytics
    
    Campaign Management
    
    Capacity Planning
    
    Catalog Management
    
    Channel Management
    
    Client Management
    
    Client Portal
    
    Collaboration Tools
    
    Commission Management
    
    Communication Management
    
    Compliance Management
    
    Contact Database
    
    Contact Management
    
    Contract/License Management
    
    Contractor Management
    
    Cost Tracking
    
    Credit Card Processing
    
    CRM
    
    Customer Database
    
    Customer History
    
    Customer Management
    
    Customer Portal
    
    Customer Segmentation
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Invoices
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Data Synchronization
    
    Delivery Tracking
    
    Discount Management
    
    Dispatch Management
    
    Distribution Management
    
    Document Management
    
    Document Storage
    
    Drag & Drop
    
    eCommerce Management
    
    EDI
    
    Electronic Payments
    
    Electronic Signature
    
    Email Management
    
    Email Marketing
    
    Email Templates
    
    Email Tracking
    
    Employee Management
    
    Enterprise Asset Management
    
    Equipment Maintenance
    
    Estimating
    
    Field Sales Management
    
    Financial Management
    
    For B2B
    
    For Sales Teams/Organizations
    
    For Small Businesses
    
    Historical Reporting
    
    Hourly Billing
    
    Import/Export Management
    
    Integrated Business Operations
    
    Interaction Tracking
    
    Internal Chat Integration
    
    International Forwarders
    
    Inventory Auditing
    
    Inventory Management
    
    Inventory Optimization
    
    Inventory Tracking
    
    Invoice Creation
    
    Invoice History
    
    Invoice Management
    
    Invoice Processing
    
    Job Management
    
    Job Tracking
    
    Landing Pages/Web Forms
    
    Lead Capture
    
    Lead Distribution
    
    Lead Generation
    
    Lead Management
    
    Lead Nurturing
    
    Lead Qualification
    
    Lead Segmentation
    
    Local Forwarders
    
    Lot Tracking
    
    Maintenance Management
    
    Maintenance Scheduling
    
    Manufacturing Inventory Management
    
    Marketing Automation
    
    Material Requirements Planning
    
    MES
    
    Mobile Access
    
    Mobile Payments
    
    Monitoring
    
    Multi-Currency
    
    Multi-Location
    
    Online Invoicing
    
    Opportunity Management
    
    Order Fulfillment
    
    Order Tracking
    
    Payment Options
    
    Payment Processing
    
    Performance Metrics
    
    Pipeline Management
    
    Pipeline Reports
    
    Preventive Maintenance
    
    Price/Margin Management
    
    Pricing and Cost Calculations
    
    Pricing Management
    
    Product Configurator
    
    Product Identification
    
    Production Management
    
    Production Scheduling
    
    Production Tracking
    
    Project Billing
    
    Projections
    
    Project Management
    
    Proposal Generation
    
    Prospecting Tools
    
    Purchase Order Management
    
    Purchasing & Receiving
    
    Quality Management
    
    Quotes/Estimates
    
    Rate Management
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real-Time Monitoring
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Receiving
    
    Recurring Appointments
    
    Recurring Orders
    
    Recurring/Subscription Billing
    
    Referral Tracking
    
    Reminders
    
    Reordering
    
    Reorder Management
    
    Reporting & Statistics
    
    Retail Inventory Management
    
    Returns Management
    
    Role-Based Permissions
    
    Route Optimization
    
    Routing
    
    Sales Activity Management
    
    Sales Analytics
    
    Sales Forecasting
    
    Sales Management
    
    Sales Order Management
    
    Sales Pipeline Management
    
    Sales Reports
    
    Sales Trend Analysis
    
    Scheduling
    
    Segmentation
    
    Serial Number Tracking
    
    Shared Contacts
    
    Shipping Labels
    
    SMS Marketing
    
    Social Media Integration
    
    Source Tracking
    
    Special Order Management
    
    Status Tracking
    
    Supply Chain Management
    
    Tagging
    
    Task Management
    
    Tax Calculation
    
    Template Management
    
    Territory Management
    
    Third-Party Integrations
    
    Time & Expense Tracking
    
    Traceability
    
    Training Management
    
    Vendor Managed Inventory
    
    Vendor Management
    

## Tall Emu CRM Integrations

Mailchimp

Integration rated undefined from -1 review

WooCommerce

Integration rated undefined from -1 review

Google Maps

Integration rated undefined from -1 review

Microsoft Outlook

Integration rated undefined from -1 review

MYOB Business

Integration rated undefined from -1 review

Meta for Business

Integration rated undefined from -1 review

See all 13 integrations

## Tall Emu CRM User Reviews

Overall Rating

4.2

Ratings Breakdown

5

63%

4

20%

3

5%

2

2%

1

10%

Secondary Ratings

Ease of Use

4.3

Value for money

4.4

Customer support

4.2

Functionality

4.1

SE

Shannon E.

Verified reviewer

Retail

2-10 employees

Used daily for less than 6 months

Reviewed October 2024

I like where this is going

4

It has been a very involved process to get things working correctly however to their credit the people at Tall Emu have clearly been improving on their product and service over the last month.

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

Huge list of features for price, and local support is excellent value.

Cons:

Many teething issues arose during the MYOB era of Tall Emu however these issues are generally being resolved.

Reasons for choosing Tall Emu CRM

Right mix of price and features, Australian support is also a big bonus.

Vendor Response

Thanks, Shannon, for such a great review! We are so pleased to hear your experience with us has been a positive one so far. We are continuing to improve usability and functionality of the system, and every piece of feedback helps along the way. Don't hesitate to contact us going forward with any questions or concerns. Thanks again, Rachel.

Replied November 2024

Read More

VF

Veronica F.

Verified reviewer

Food Production

2-10 employees

Used daily for less than 12 months

Reviewed September 2023

A great tool for our sales workflow

5

Our overall experience with Tall Emu has been truly exceptional. It has enabled us to significantly enhance our lead conversion rate, enabling us to achieve our KPIs with greater efficiency. The automation features in our marketing efforts have proven to be particularly efficient, leading to improved customer relationships. Additionally, we've found immense value in its customizable contact database, automated communication log, customer timeline, and a host of other features. These functionalities have fostered a sense of unity within our sales team. Without hesitation, I wholeheartedly recommend Tall Emu to any business looking to streamline their processes and elevate their productivity to the next level.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Tall Emu has revolutionised how we manage our contacts and follow up on leads. Everything is streamlined and organised, ensuring nothing slips through the cracks. Having everything in a single, user-friendly platform is a game-changer! Whether it's nurturing new leads or handling sales orders and invoicing, Tall Emu has been an invaluable asset to our business.

Cons:

While Tall Emu has significantly enhanced our contact management and lead follow-up, one area that could benefit from improvement is the availability of more extensive workflow automation settings. This enhancement would further streamline our operations and empower us to achieve even greater efficiency in our processes.

Reasons for choosing Tall Emu CRM

We opted for Tall Emu instead of other CRM software options due to its Australian roots. We sought customer support that was not only geographically closer but also well-acquainted with our business operations. The seamless integration with MYOB, our primary accounting software, was also a pivotal factor in our decision. It simply aligned perfectly with our needs, making Tall Emu the clear choice for us!

Read More

AH

Alison H.

Verified reviewer

Wholesale

2-10 employees

Used daily for less than 2 years

Review source

Reviewed July 2024

From hero to zero.

2

When we first implemented the system just over 12 months ago, it was fantastic. Whilst I have some 'work-arounds' in our processes, for an 'off the shelf' system it was ideal for our needs. Whilst we still find it good for sales and inventory management, the major issues with integration with our finance system, stemming from changes TE have implemented, means we are now questioning if we need to look at a different system going forward. We have gone from a robust, working system to one that is now very fragile.

Ratings Breakdown

4

Ease of use

4

Value for money

1

Customer support

2

Functionality

Pros:

The ability to capture all our possible 100,000 + product items so that quotes and sales orders can be raised without needing to look up or enter new data. The software has removed at least three stages of manual data entry from our processes which has had a significant impact on efficiency.

Cons:

Sadly, recent updates done by Tall Emu have significantly impacted our business and the ability of the system to integrate with Xero, our accounting system. Help information is either non-existent or out-of-date. Help desk staff try to be helpful but seem to lack basic accounting knowledge so cannot work through issues. Harder issues are just not fixed.

Reasons for choosing Tall Emu CRM

It is able to manage the large number of products that we potentially sell.

Reasons for switching to Tall Emu CRM

Attache is old and cumbersome. It did not meet our requirements.

Vendor Response

Hi Alison, It's really disappointing to hear of your experience. As of 16 September, Tall Emu was reacquired from MYOB by one of the original founders. Since then, we have been contacting Tall Emu customers to make sure their outstanding and ongoing concerns are addressed. We have a completely different way of working now, and ensuring customers receive the best support is top of our list. I understand that we've been in quite a bit of communication with you to ensure you are on track with Tall Emu (since the reacquisition). I hope the changes and communication you've had in the past few weeks has changed the way you view Tall Emu and the investment you have made. We'd love to turn your 1 star into a 5-star review, and if there's anything else we can do to make this happen - we would welcome that conversation! Thanks Rachel.

Replied October 2024

Read More

JS

Jethro S.

Verified reviewer

Building Materials

2-10 employees

Used daily for less than 2 years

Review source

Reviewed May 2023

Versatile, feature-rich software with great tech support

5

We started using the CRM to fill some of the huge gaps that Xero had in customer-facing documents; multiple addresses per customer, parent/child customer accounts to name a couple. It did this with ease, and we now use Tall Emu for any customer-facing documents except for statements. But we found Tall Emu CRM to fill so many other gaps in our day-to-day business running, we have set Tall Emu tabs up on most computers as the default window that opens when you start up the browsers.We're using the CRM as an ERP, for generating invoices, quotes, purchase orders, processing payments in, managing stock, organising our manufacturing throughput with BOM's, tracking costs, and more.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Initially using the software - importing data from our accounting platform Xero. All our previous contacts, quotes, invoices, purchase orders etc were brought accross from Xero which saved untold amount of time setting it up, and made it easy for the team to start using the CRM straight away. The support team at Tall Emu are responsive and knowlegable. The software is good out of the box, but any features that would be beneficial to all users do get considered for adding to the core. The team are actively looking to improve their product which is great.The software is so comprehensive, very easy to mould it to any business model, even if sometimes some workarounds are needed.

Cons:

Reports are a bit lacking, it would be good to have customisable reports becasue some of the preset reports are a bit useless. We've started filtering sales information and exporting to Excel to get the reports we need (we have to export to Excel for our accountant anyhow).Serial numbers module is a little hard to understand how to use, we've started manually entering these instead, for the time being. Would be nice to be able to use serial numbers for different components in a BOM, and have these values show on the sales paperwork.Transparency with the cost of some of the linked services, i.e. Machship - while the integration is free, Machship itself has only a paid service. The sales documentation made it seem like this was included. All web based which means activating it from a mobile device is difficult - an app would make this so much easier to navigate. Emails sent from Tall Emu CRM are prone to going into junk mail. From my experience it's an issue that happens to a lot of services using SMTP emails.

Reasons for choosing Tall Emu CRM

Additional features and capabilities, plus an Australian support team.

Vendor Response

Hi Jethro, Thanks so much for your comprehensive review of Tall Emu CRM. We really appreciate you taking the time to compile your thoughts – pros and cons – and would like to address some of your feedback. We have custom reports on our development roadmap – and all our customers will be advised when this is available. Serial numbers – can now be bulk imported (https://help.tallemucrm.com/general-help/help-articles/about-inventory/stocktakes/) and we also have a development task in train to allow copy & paste of bulk serial numbers on a purchase order. Regarding our integration via Machship, we absolutely take your point on this & will review our communications to ensure that it's clear there is a third-party service fee (via the third party, not Tall Emu) to utilise this feature. We appreciate you calling this out! Regarding your comment on emails going to junk, we suggest our customers switch from SMTP to Tall Emu email (https://help.tallemucrm.com/general-help/setup-guides/crm-integrations/setting-up-emails-crm/). You're right, it's quite well known that services using SMTP emails experience issues – hence why some big companies like Microsoft are stepping away due to inadequate security. Finally, on mobile – yes we hear you! We are working on making the mobile version of CRM much more user friendly. Thanks again Jethro – your feedback is really important to us. For any further questions please contact our Helpdesk – located in Sydney – who are looking forward to helping you and your business whenever you need it.

Replied May 2023

Read More

EK

Elizabeth K.

Verified reviewer

Telecommunications

11-50 employees

Used daily for less than 6 months

Review source

Reviewed November 2022

A CRM that compliments and expands your MYOB capabilities

5

We have been looking for a CRM for a long time and needed to find a software that caters not only for our sales team but also one that would incorporate our existing processes and accounting system ie MYOB. We had looked at other softwares but the MYOB integration was not available so they only did half the job. The MYOB integration and comprehensive modules selection made us feel that Tall Emu was the perfect, and obvious choice for our business for now and as our company grows. With Tall Emu being owned by MYOB there is also the comfort of knowing that the product will continue to grow and improve. Unlike other off-the-shelve softwares, the support has been excellent with quick responses when required.

Ratings Breakdown

5

Ease of use

5

Customer support

5

Functionality

Pros:

\- Integration with MYOB data- Expanded Inventory management features including Landing costs- Lead management- Email integration- Comprehensive data capture - Ability to export data to Excel- Excellent customer support- Expansive array of modules for business that go far beyond MYOB's current capabilities, these including manufacturing, inventory management, project management, marketing etc. We are not currently using all of these modules but look forward to incorporating them into our business processes as our company expands.

Cons:

\- User interface is a bit old school but I have been advised that this is will be changed and enhanced in the near future

Reasons for choosing Tall Emu CRM

We chose Tall Emu over other products because our business relies on MYOB software. As our company is growing we require not only a CRM for sales management now but we will require more comprehensive inventory management, project management and manufacturing controls in the near future. Tall Emu caters for these needs. In addition to this, Tall Emu is owned by MYOB so there is comfort in knowing that the integration and support guarantees you will have the best product that works with MYOB now and in the future.

Read More

SB

Steve B.

Verified reviewer

Construction

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2019

Dead Set Legends

5

Indescribable! Do yourself a favour

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Speed and efficiency within my business!

Cons:

That I didn't find it years earlier! I cant fault it

Reasons for switching to Tall Emu CRM

Too slow, no flexibility, slow support response. Data not in Australia. expensive

Read More

BS

Ben S.

Verified reviewer

Wholesale

2-10 employees

Used daily for less than 12 months

Reviewed November 2024

Wormhit Review

5

Started off rough but has greatly improved and can see it improving continuously

Ratings Breakdown

4

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I like the fact that since getting the company back from MYOB how helpful \[sensitive content hidden\] has been himself as well as the other people working very closely with the customer who were having problems

Cons:

The initial confusion to the software which was partly due to not having used a CRM before and also due to the lack of support when owned by MYOB

Vendor Response

Thank you so much for your feedback! We are so glad to have you on track and seeing the benefit of CRM for your business moving forward. Don't hesitate to reach out if you have any questions or need support, we're here to help!

Replied November 2024

Read More

FH

Fraser H.

Verified reviewer

Building Materials

2-10 employees

Used daily for less than 2 years

Reviewed October 2024

Tall Emu CRM Review

4

Ratings Breakdown

4

Ease of use

3

Value for money

3

Customer support

3

Functionality

Pros:

Once set up is a one stop program to integrate all sales aspects of the business business.

Cons:

Tech Support got very poor few a few months while under the control of MYOB. Also can be a little clunky to set up and customise at times.

Vendor Response

Hi Fraser, Thank you so much for taking the time to leave a review. Since Tall Emu was reacquired from MYOB (16 September 2024) by one of Tall Emu's original founders/owners, we have been addressing customer issues and challenges and made significant progress. We are continuing to make some pretty exciting improvements to the CRM itself, as well as massive changes made already to our help desk/ support and how we work with our customers to get the best out of Tall Emu. Look forward to working with you to do the same, for a long time to come. Thanks, Rachel.

Replied October 2024

Read More

GC

Greg C.

Verified reviewer

Packaging and Containers

Self-Employed

Used daily for less than 6 months

Review source

Reviewed July 2024

ABSOLUTELY iabolical

1

A complete disaster. Really bad service, bad support and a completely under build software package.....a complete waste of $1500

Ratings Breakdown

1

Ease of use

1

Value for money

1

Customer support

1

Functionality

Pros:

The price is what I liked because I'm a small business and having used CIN7 in my last company I didnt have the cash flow for that.

Cons:

Customer support and training is ridiculous, 2 hours of training for $600 is the worst deal you can imagine. Nothing is easy in this software and is laboriously hard to navigate when imputing in inventory items. Changing the look of your invoices requires you to have an in-depth knowledge of word and nothing is simple. I rang help numerous times with no answer, left messages, wrote emails and got nothing for at least a week. Dont touch this with a badge pole

Reasons for choosing Tall Emu CRM

Cost effective, but this is not right

Reasons for switching to Tall Emu CRM

SOLD MY COMPANY AND BOUGHT A NEW SMALLER ONE

Vendor Response

Hi Greg, As at 16 September, Tall Emu was reacquired from MYOB by one of the original founders. Since then, we have been contacting Tall Emu customers to make sure their outstanding and ongoing concerns are addressed. We have a completely different way of working now, and ensuring customers receive the best support is top of our list. If you would like to speak to someone directly about the changes we have made, please contact us and we'd be happy to discuss with you how you can get the most out of Tall Emu going forward. It's really disappointing to hear of your experience, and we'd love the chance to correct this for you. Thanks Rachel.

Replied October 2024

Read More

MJ

Mez J.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 6 months

Review source

Reviewed February 2023

Stay Clear!!!

1

Overall experience has been terrible

Ratings Breakdown

1

Ease of use

1

Value for money

1

Customer support

1

Functionality

Pros:

The features they advertise are really great.

Cons:

If you require any type of integration like Xero, stay clear. You will receive next to no technical support and be constantly palmed off with generic bot like responses. The support team pays little to no attention to your email and simply links you to online resources for you to go figure out issues on your own. To make things worse, they act as if it's your first time using a computer, which is disrespectful at the best of times, but rubs salt in the wounds when you've had to wait days for a response just to hear....... "refresh the connection try again".

Read More

Showing 1 - 10 of 41 Reviews

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## Tall Emu CRM Popular Comparisons

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