Tall Emu CRM Software

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About Tall Emu CRM

Australian built cloud CRM solution that works across the whole business - sell, build, pick, pack and ship. Tall Emu is an all-in-one system that can be customised and integrates to multiple systems used in Australia including accounting software such as XERO, MYOB and EXO. Share data across your business from one system including contacts, notes, calendar & tasks. Nurture and report on marketing, leads and sales activity. Have your Website leads, phone calls or sales drop automatically into your CRM. ...

Tall Emu CRM Pricing

We also a month to month pricing that is AUD $55 per month per user. Note that we price in AUD which means if you compare us with pricing in USD which most vendors use, then we will more expensive than we are. In USD we are about $32.

Starting price: 

$59.00 per month

Free trial: 

Available

Free version: 

Available

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Tall Emu CRM User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 18 reviews

Steve

Container Traders

Verified reviewer

Company size: 2-10 employees

Industry: Construction

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed June 2019

Dead Set Legends

Indescribable! Do yourself a favour

Pros

Speed and efficiency within my business!

Cons

That I didn't find it years earlier! I cant fault it

Reasons for switching to Tall Emu CRM

Too slow, no flexibility, slow support response. Data not in Australia. expensive

Amit

R.O Steel Roofing

Verified reviewer

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed April 2018

Tall Emu CRM has increased our productivity and workflow in our office.

Greatly increased office productivity.

Pros

Tall Emu has an intuitive interface that helps increase office productivity. CTI integration works well and is great to track any inbound/outbound call made within the business. Field customization allows the exporting functionality to produce diverse reporting based on your requirements. It's streamlined nature allows users to easily identify customer/job details from the initial point of contact through to its opportunity and final project phases. We were able to replicate our manual quoting procedure into the CRM allowing us to reach our customers quicker then in the past as well as having a central area for each opportunity to easily identify every piece of communication and multimedia relating to the each individual project. A overall great tool for a small business such as ours that I would highly recommend.

Cons

As of now it works as intended so I cannot fault it. The only thing I would change is allowing it to autorefresh to see new activity instead of having to change tabs and back again. This is not really that much of an issue.

Riad

Vendart Diagnostics

Verified reviewer

Company size: 2-10 employees

Industry: Biotechnology

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

4

Customer support

5

Functionality

3

Reviewed July 2021

Great CRM for any growing business

It has served the business well so far, and I am impressed with the continued efforts to improve and develop it further.

Pros

Intuitive and very easy to use. Connects readily and easily with accounting software (MYOB). Proactive and prompt support team. A lot of demonstration and detailed explanation videos on the website.

Cons

The Name (doesn't do the product any justice). Being able to create your own reports, would be better than the standard pre-loaded reports.

Reasons for choosing Tall Emu CRM

Connectivity to MYOB Pricing Clear, Precise, prompt communication

Cameron

Matrix Piping Systems

Verified reviewer

Time used: Free Trial

Review Source: Capterra

Ease-of-use

1

Customer support

2

Reviewed November 2015

Considering Tall Emu CRM Software?

What we liked. The CRM functionality of this program includes most of the basics, this program began its life as a reasonable CRM, development towards intended ERP functionality has however rendered it unstable. Sales Reporting is quite flexible and any data recorded can usually be transformed into intuitive and helpful reports. Beware, without a savvy IT person in house to develop these they can be quite expensive to outsource to TE Support. What we disliked. Integrating CRM Software into a business's sales and admin processes is always a challenge. Heavily advertised as the CRM solution that can connect to everything - it can connect but the workflow limitations and intermittent freezing of the program leave a lot to be desired. Don't do what we did and trust - we went by their word that Tall Emu integration and connection with MYOB was something they did well.... sadly this was not so and to date they have not yet delivered a stable solution to this. The support team is quite cordial although if you are not on a costly support plan you will likely receive an invoice following your support phone call. The attitude can be a little defensive and you'll be asked to replicate the problem on-screen with their support personnel remotely watching before they take you seriously. This is time consuming and frustrating for staff ..the glitches aren't usually their fault! In perspective... client experiences and feedback will make good software excellent. On the flipside software vendors who release under-developed software often unfairly utilise the client(at their expense) to develop their products. It has been a time consuming and costly exercise for our company including the cost of stress leave for some of our staff. Consider one proven ERP system to remove the inefficiencies in the transfer of data between CRM-Accounting systems. Tips for those considering Tall Emu CRM. Check at least 3 references of prior installs that integrate Tall Emu CRM Systems with other accounting software. If you do decide on Tall Emu, submit a water tight brief after gaining an intimate knowledge of what you need it to do and what success will look like. Negotiate an implementation payment plan retaining 30-40% of roll-out costs until the scope has been met and the software is functioning efficiently.

MATTHEW

Jones Brothers Printechnology Pty Ltd

Verified reviewer

Company size: 2-10 employees

Industry: Business Supplies and Equipment

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4

Reviewed July 2021

Tall Emu Review

After the promotion of [SENSITIVE CONTENT] the system and communication have greatly improved

Pros

After we have migrated data from myob I like the feel of it and look forward to further improvements over the whole plaform that help us manage the system

Cons

It can be glitchy every now and then with MYOB crossover. Also some of the information provided is hard to find re BOM`s and setting them up properley

Reasons for choosing Tall Emu CRM

Price and Sales team I dealt with

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