Pretty great, they always get back to you at a reasonable time, polite and the product is overall really great to use.

They go above and beyond to meet our expectations. They are very responsive and offer great problem solving solutions.

We're able to identify where we win and lose prospects. Our sales team is better able to evaluate their activities and clearly determine what is and isn't bringing us business, time management is key.

I can't say enough good things about the quality of the organization's customer support. They are simply the best of the best.

Integration with our existing business processes was easy and the ability to add unlimited custom fields was  a big plus for us.

Helps us keep track of all of our contacts, companies, leads, and opportunities. I record my emails in it and our sales people are able to use it on mobile when they are out on the road.

For a smaller company on a budget, it is a good value.

Best Feature Rich CRM Software at an affordable Cost with Excellent in-person Customer Support.

We can no longer upload data into the system, I do believe that option was disabled by the larger corporation we represent, and not a factor of SalesNOW, that has limited its effectiveness.

The system is very versatile and allows us to be creative with our solutions.

It doesn't integrate with our Health Information System, although they've tried very hard to get that done.

One of the shining lights in the murky CRM industry. Cons: This must be a trick question.

I like the ease of use and the app. I am very happy with the customer support.

What I liked best about this product is ease of use and easy to customize. Reporting is easy and intuitive.

The software is easy to navigate and use both for our sales team and managers. We love the ability to customize as needed as well.

CRM that does what we need to have done. Gives us a great look at our agency.

SalesNOW is easy to use, fully automates my business and has made my business process very efficient and effective.

Every item we had an issue with was resolved and quickly. Extremely happy with the software.

I like that it has all the features you need to track and keep a tab on your business, while having the ability to personalize key features. The customer support from day 1 is the best, hands down.

Overall a very positive experience. Very good and accessible tech support.

I can't look up a contact by email address. I don't like new windows opening all the time.

We work with many vendors and no one exceeds the customer service level of the folks at SalesNOW.

The only problem we had was getting people use to using this.

Our integration/set up was smooth, fast and worry-free, thanks in large part to our SalesNow Account Manager, who was knowledgeable, professional and very responsive.

The support is outstanding at SalesNOW. The application is also very easy to you and not cumbersome like many of the apps out there.

We have had excellent Customer Service and I am very impressed with the system and the support we receive. I can give this an excellent rating and that is very rare.

I really like SalesNOW - they are super attentive and it's great for someone who is lookign for a CRM at a great price.

Not only is SalesNow VERY affordable for our company, we are able to customize and tailor SalesNow to suit our unique sales needs. The customer support is AMAZING.

Setup was quick and I liked the fact I could set it up myself easily vs waiting weeks on other people such as with other CRMs that mandate you make the changes through them.

The upfront Qualifying and Profiling of your needs is critical in providing the right solution for your biz. The ability to customize fields and create your specific template is awesome.

Cost/Benefit is very good. The staff at SalesNOW is very responsive and eager to help.

I loved the ability to attach bids and other documents to each contact.

From taking the decision to having it running, no more than a week passed by.

Simple is key and that's the main adjective to it. KISS: Keep it Simple and Straightforward fits this software perfectly.

I like it because it is simple, efficient and reliable.

The strengths of this software are that it is very easy to implement and to use. It is easy to onboard service providers.

As said above, the reporting of problems is often a bottleneck in traditional systems whereby one will see the problem and will have to call/email/ or phone the helpdesk to report it.

Integration with our existing CAFM is possible but the overlap of functionalities has made it difficult for our IS teams to draw the line.

Ease, simplicity, efficiency , scalable , geotag , easy to implement , simple ergonomics , Advice and manager web service.

Easy to use and easy to integrate with other softwares.

It is easy to setup the product and to deploy it. Mobile applications are very useful.

We have several offices and Urbest helps us centralize all requests and act as efficiently as possible. This is very important for our teams.

On voudrait pouvoir tout gérer dans Urbest , ou au moins aussi facilement que dans ce logiciel.

Difficult to fault this software. Yes maybe it doesn't have all the features of a Maximo (IBM) or Planon but do we need these features.

We highly value the ease of use and its simple integration into our work environment.

The simplicity, user friendliness, modern approach and workflow. It makes FM so simple it's a surprise that we didn't already switch to it.

Very easy to use, our team is very happy to use this software daily.

Customers are more satisfied. The property manager it lso is benefitting.

And that is the essence of a good system where the whole community is involved and one can see how her/his issue is resolved in near real time.

The gain of time Urbest provides is very impressive.

We were able to bring a single Customer service, we improve communication on intervention request from our customers. The traceability is much better.

US Dollar

SalesNOW by Interchange Solutions Inc. is a cloud-based customer relationship management (CRM) and sales force automation solution that allows sales teams, management and executives to manage aspects of sales cycle including contact, deal, case and lead management, company tracking and sales reporting. It is also available for on-premise deployment.


SalesNOW allows users to take sales notes, log their calls, and capture emails automatically; train new employees by keeping corporate account histories of clients; gain a dashboard view of activities of sales representatives; and view various sales data, including next steps on leads, deals, and cases.SalesNOW also allows users to customize tabs, reports, and data fields and provides visual, graphical representations of sales forecasts, funnels, and activity reports. The solution offers a mobile application for Android, iPhone, iPad, and Blackberry devices.


SalesNOW is available on a monthly subscription basis that includes support via phone, email and through product tutorials and manuals.



LongDescription

Forecasting

Internal Chat Integration

Product Catalog

Mobile Alerts

Lead Capture

Document Storage

Proposal Generation

Activity Tracking

Customer Service Analytics

Referral Tracking

Contract/License Management

Calendar/Reminder System

Lead Distribution

Pipeline Management

Customer Database

Calendar Management

Call Management

Sales Trend Analysis

Customer Support

Self Service Portal

Contact Management

Opportunity Management

Lead Management

Email Marketing

Real Time Data

Performance Metrics

Territory Management

Channel Management

Marketing Automation

Social Media Integration

Lead Segmentation

Workflow Management

Email Management

Source Tracking

Website Integration

Field Sales Management

Reporting & Statistics

Knowledge Base Management

Segmentation

Interaction Tracking

Commission Management

Lead Qualification

Quotes/Estimates

Pipeline Reports

Task Management

Campaign Management

Sales Forecasting

Prospecting Tools

Search/Filter

Windows 7

Mac OS

Web browser (OS agnostic)

Windows 8

$19.95 per user, per month for up to 500,000 records per account. Charges apply for additional records.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

SalesNOW

Live Online

Webinars

Documentation

Videos

Urbest is a collaborative software that helps teams to organise communication, tracking, management and evaluation of tasks for general services and maintenance.
Get rid of emails, SMS and other spreadsheets by putting all your tasks in Urbest. The calendar will help you plan the workload of your teams.

Urbest checklists allow you to share control routines (monthly, yearly...) and, for example, to respect your regulatory controls.
The indicators generated instantly can be exported and allow you to set up action plans. 

Finally, the possibility of integrating documents and files into Urbest enables your teams to be efficient by having the right information at all times.


Urbest saves 30 to 90 minutes per day thanks to easy access to information, task automation and automatic reminders.

Urbest means : 
- 200+ hours saved per year per person;
- 250,000 people served;
- 5.5 million m2.


Support Ticket Management

Real Time Analytics

Employee Management

Work Order Creation

Surveys & Feedback

User Management

Status Tracking

Payment Processing

Claims Tracking

Time Tracking

Access Controls/Permissions

Dispatch Management

Job Costing

Real-Time Monitoring

Task Scheduling

Project Management

Job Management

Collaboration Tools

Scheduling

Payor Management

Multi-Location

Technician Management

Mobile Access

Routing

Bid Management

Maintenance Management

Tenant Tracking

Multi-Channel Communication

Queue Management

Preventive Maintenance

Real-Time Notifications

Forms Management

Service History

Real-Time Updates

For Schools

Residential Properties

Asset Tracking

Activity Dashboard

Inspection Management

Alerts/Notifications

Time & Expense Tracking

Automated Scheduling

Work Order Management

Billing & Invoicing

Quality Control Management

Customer Management

Accounting Integration

Incident Reporting

Tenant Portal

IT Incident Management

Contractor Database

Alerts/Escalation

For Facility Management

Reporting/Analytics

Commercial Properties

Contact Database

Monitoring

Payroll Management

Appointment Management

Incident Management

Job Tracking

Client Management

Third-Party Integrations

Maintenance Scheduling

Live Chat

Document Management

Pricing starts from $600 per year. Contact Urbest for more information.

SalesNOW vs Urbest

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