SelfCommunity

RATING:

4.8

(11)

About SelfCommunity

SelfCommunity is a native, no-code, high-performance and scalable cloud community creation and management platform suitable for Brands, Companies and Associations that need a dedicated and protected environment in which it is possible to Continuously and promptly communicate information, conveying it with advanced tools to precise target audiences. Allow and encourage the production/use of content and the relationship between users, in order to improve their level of loyalty and involvement. Offer an environment that is simple and intuitive to use. Extract value through the possession and management of data generated intentionally and proactively (zero-party data) generated by users.

SelfCommunity Pricing

Professional: €799 per month for up to 10,000 users. Enterprise: Includes all features, Android & iOS app, enterprise SLA, high performances infrastructure, platform personalizations, custom developments, and software integrations. Contact SelfCommunity for pricing information.

Starting price: 

€799.00 per month

Free trial: 

Available

Free version: 

Not Available

Grow your Community with a owned Social Network: Complete and powerful set of features, services and tools. Integrated with your web-properties or stand-alone.
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SelfCommunity Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

4.5

Value for money

5

Functionality

4.5

Most Helpful Reviews for SelfCommunity

1 - 5 of 11 Reviews

User Profile

Christian

Verified reviewer

Retail, 1,001-5,000 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

An native and proprietary Social Commerce plat. that merges ecommerce and social networking in one .

Thanks to this Social Networking technology integrated in an Headless Ecommerce, we can gain an extension and greater liveliness of the Zero Party Data available thanks to data analysis coming from users spontaneous actions, such as lifestyles attribution and social networking activities.

PROS

The Social Networking technology gives an extra boost in terms of retention thanks to its push notification technology. Furthermore the product pages can be enriched by the direct storytelling of the producers and made dynamic and "alive" by the participation of the customers, who feel more engaged.

CONS

It would be very advantageous to have, among the marketing tools, an even more extensive version of email marketing analytics (eg. open-ratio, CTR, etc.) allowing us to save on the external marketing automation service costs.

User Profile

Francesco Valerio

Verified reviewer

Marketing and Advertising, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Excellent experience and worth buying

Very useful both when creating and managing a new community. Very intuitive to use and totally customizable for your scope or goal. It was easy to implement and customize, the free trial allows you to test the final experience. The assistance was always punctual and precise.

PROS

Ease of use and implementation, possibility to take advantage of a free trial, uniqueness and customization of the platform, direct and exclusive access to the marketing data collected.

CONS

I have no cons to report. The usage and implementation was pretty quick and easy and the assistance was a great help when I needed it.

Anonymous

51-200 employees

Used less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2021

Comprehensive and modular solution for any requirement

PROS

The platform, while giving a comprehensive set of out-of-the-box functionalities, has resulted very modular in allowing the integration within other ecosystems. While providing a front-end layer of their own, the solution has shown itself to be perfectly suitable for operating also as a headless platform.

CONS

Even though the platform allows for the inclusion/integration of any kind of external tool managing video content, I think that amplifying the own platform'stools of handling the upload and fruition of video content would be key for the future.

Reason for choosing SelfCommunity

We chose to proceed with SelfCommunity due to its out-of-the-box coverage of most of our business requirements and the optimal availability and quick-response of both the development team and the business team.

Gastone

Computer Software, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

SelfCommunity enable us to grow a proprietary Brand Community

It fit very well with our overall digital strategy and enable us to apply a segmentation strategy and personalize community content and features accordingly. Onboarding was easy to roll out, team roles were quickly organized and activated. We were basically effective from day one.

PROS

Customization and ready to use Social Network based features. The platform let us to personalize every aspect of our Brand Community: from look&feel to content and user management rules, from community features to communication and promotion tools. It has also powerful audience clustering tool that helped us in shaping the structure of the Brand Community at best.

CONS

It would be useful to enable, per every single user with the Admin and Editor role, push notifications for their Posts. I know they will implement it soon.

User Profile

Luca

Verified reviewer

Telecommunications, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2021

SelfCommunity helps build stronger game communities

We are impressed by the opportunities that it can give us in integrating social community features, tools and data in our media based portal. We need to scale user engagement and i think SelfCommunity is the perfect solution.

PROS

It really helped us to move the game experience beyond with a full range of native Social Network features that maximize game based content and user engagement. On the Admin side the management panel is easy to use and user experience is very good.

CONS

Schedule posts and manage scheduled posts still not available. They told me they are working on it to implement soon.

Reasons for switching to SelfCommunity

development on forum platform is stopped