About Sellbrite

Sellbrite is a cloud-based inventory management solution designed for small and midsize companies. It offers order management, product management, channel analytics and inventory control functionalities within a suite. Sellbrite helps users manage their online sales by providing them with the ability to list their catalog of products to various marketplaces. The shipping management functionality of the software enables users to ship their products from various channels with the help of ShipStation and Amazon integrations. Sellbrite features inventory management, which allows users to stay updated on inventory levels and control available inventory. Data is automatically updated and synchronized across all listings to reflect real-time inventory levels. Cu...

Sellbrite Pricing

Pricing plans for any-sized retailer. No revenue sharing. No setup costs. No hidden fees. Plans start at $49/month, and all plans come with a 30-day free trial. No credit card required to join. Cancel anytime.

Starting price: 

$19.00 per month

Free trial: 

Available

Free version: 

Not Available

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Sellbrite order management

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Sellbrite User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 74 reviews

leonard

Verified reviewer

Time used: Free Trial

Review Source: GetApp

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

January 2017

Customer Service At Its Best!

After trying two other marketplace integration companies with no results and all the painful and aggravating learning curves and not to mention zero customer service once you sign up. We decided to try Sellbrite. Well, guess three is a charm, Sellbrite has been a great platform, easy to learn and to use. Their customer service is second to none. Our account setup instructor was absolutely fantastic, she made the transition easy and had the patience to explain the platform and had us up and running within days with no glitches, she's always available for any questions or ideas we may have. The entire Sellbrite team has been great!

Pros

Customer service ease of use easily available for questions great pricing

Edie-Jane

Verified reviewer

Industry: Retail

Time used: Free Trial

Review Source: GetApp

May 2015

The best decision we made to help grow our business!!

With much experience managing the back ends of apps and websites, my daughter and decided to take a leap of faith and claim our own little piece in the world of ecommerce. We are now the proud owners of EverythingPrettyDeco, selling supplies supplies to decorate everything phone cases to finger nails, picture frames to scrapbook pages, graduation caps to wedding decor and everything in between! We knew from the start we wanted a presence on multiple selling channels, including Etsy, Shopify and Ebay. With crafting products constantly changing, much like fashion, we knew our inventory would consist of a few thousand SKU's. Thinking we were computer savvy and budget conscious enough, we utilized the most economical order and inventory management tool available....the Excel spreadsheet. About 300 SKU's into listing products, we quickly realized we needed help. Not only was it becoming a daunting process with listings, but we were starting to get orders, and we still had another couple thousand products we were expecting to receive. Being familiar with Linnworks, I researched this application for our start up business. Linnworks was ruled immediately due to the high cost, along with no current or future plans to integrate with Etsy. The choice was narrowed down to Stitchlabs, Ecommdash and Sellbrite. Stitchlabs was next ruled because we were limited to 2 selling channels for our budget. That left Ecommdash and Sellbrite. I gave both a test drive with the 14-day free trials. Hands down, Sellbrite out performed Ecommdash! The Sellbrite application is extremely user friendly, so easy to navigate and what impressed me the most was the support team behind Sellbrite. Response time is quick and thorough, and frankly, above and beyond! In no time, we got a handle on our inventory and listing on Etsy and Ebay is a breeze. Our Shopify site is designed and ready to launch, we're just waiting on the rollout of the Shopify listing function on Sellbrite. In summary, Sellbrite is a great application for new startups that won't break the bank. Sellbrite is a growing company with a great team of experts. They are adding more and more great functions and features all the time. We happy to be a part of the Sellbrite family!

Pros

Ease of use, excellent support, very economical.

Cons

At the time of this writing, listing on Shopify is not available, but I understand it will be available in a couple of week. I hope to see more reporting functions and the ability to create purchase orders.

Julia

Company size: 2-10 employees

Industry: Consumer Goods

Review Source: Capterra

This review was submitted organically. No incentive was offered
2

Ease-of-use

out of 5
2

Value for money

out of 5
3

Customer support

out of 5
1

Functionality

out of 5

January 2021

Doesn't help with order management

They have a chat feature for customer service. The customer service reps are kind and helpful. However, it took almost a month to get the system fully set up because every time I had an issue I would have to wait 24 hours or more to get a response from customer service. I found their tutorials lacking.

Pros

The software offers integrations with most of the marketplaces available. Adding a new marketplace and importing listings is easy.

Cons

When I signed up for this software, I was under the impression that they offered order management. However after spending weeks of setting up the system, I was disappointed to find that the software does not allow purchases of batch shipping labels. To purchase and print shipping labels, you have to go into each order and print one by one. Their customer service rep recommended adding a shipping service like shippingeasy or shipstation to manage orders. Had I known that you can't use the software to do batch shipping labels, I would not have sunk this much time into getting it set up.

Reasons for choosing Sellbrite

Sellbrite seemed to be the most reasonably priced software for inventory and order management out there that also offered all of my channels, but because it does not offer effective order management, it actually is a very expensive software just to update inventory across channels.

Anonymous

Company size: 2-10 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
3

Customer support

out of 5
5

Functionality

out of 5

September 2021

It does what it needs to at a great price

It has been great. They have managed to solved any issued I had, the implementation was complicated but well guided, and it does not require much maintenance.

Pros

This is not the most sophisticated software but it is very simple to use, their customer service is very detailed although never live. For very little money you can manage all of your market place listings in one place with ease. If you want to, you can take time and learn to use templates and other features.

Cons

The fact that customer service is never live, you always have to wait at least an hour for an answer.

Reasons for choosing Sellbrite

Price and ease to use, plus customer service.

Reasons for switching to Sellbrite

because the other software did a disaster with my inventory when trying to sync with Shopify.

Jorden

Verified reviewer

Industry: Machinery

Time used: Free Trial

Review Source: GetApp

March 2015

The Koala and I: A Great Adventure with Sellbrite

First thing noticed - 4 out 5 stars. That 5th star will be there shortly as these guys have a fantastic team and a fantastic product. The app is intelligently designed with a great interface so if you like great interfaces and the other channel managers don't cut it, look no further. There are a few features that I do need that have sort of stunted my ability to keep up with the listing creation process for eBay, but Sellbrite is trying to expand into other channels and keeping those moving as well because after all... even though eBay is a big one, their are other channels like Amazon, Etsy, Rakuten, Sears and etc. It obviously takes a lot of work, especially with growing there company. Anyway, the app is awesome and that missing 5th star has NOTHING to do with a lack of customer service, quality of the app, even ease of use for that matter. Just a few more functionality additions/changes for the eBay listing process and I will award that 5th star. They are speedy CRM guys and keep you in the loop which is great. One thing I will add is that their price adjustment was a stellar move. We moved in with this app because it allowed us to import new templates and info from our webstore and ebay channels and now you can even mass apply presets, and this made the transition a lot easier. Still, with a few of the eBay functions missing (duplicating product and easier application of changes to listings), we were not going to stay long at the higher rate we were paying as a monthly fee. We are much happier at the new prices and are hungry for more developments for eBay. Thank you Sellbrite, I would recommend this app to any store online on eBay or considering eBay. -Jorden

Pros

User interface Customer Service Intelligent team Opportunities and developments always around the corner with these guys

Cons

-eBay product duplication (coming soon) -Bulk editing from channel screen would make me use Sellbrite a lot more. I use eBay because it is faster but I am finding some things aren't updating in Sellbrite so I am having to fix a lot of those things at a snails paced as I wasn't aware of this (bad habits of mine).

Response from Sellbrite

Thanks for your review, Jorden. We hope to have the features you want very soon, and we appreciate your great feedback of our team, support, and solution. Thanks for using Sellbrite! :)

Replied March 2015

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