SugarCRM vs Tenfold

SugarCRM has 342 reviews and a rating of 3.79 / 5 vs Tenfold which has 147 reviews and a rating of 4.74 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.79 / 5 (342)

4.74 / 5 (147)

Ease-of-Use

3.5 / 5

5.0 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

3.5 / 5

5.0 / 5

Functionality

4.0 / 5

4.5 / 5

Last Review Written

November 18, 2020

May 22, 2019

Pros/Cons

  • Pros

  • Love this CRM due to the fact it is so easy to use. The training really is self explanatory and I LOVE the reports it can run.

  • Very Easy to use. It can fill almost every need we need

  • Cons

  • Some of the features are a little generic and could be a little more updated with the times. Overall it is a good product.

  • Not the prettiest software to look at but gets the job done.

  • Pros

  • Love that this is so easy to use every day! It's great for logging calls and keeping track of customer interactions, click to call is very convenient.

  • Great app! Keeps me organized and working as efficiently as possible. Can't imagine going back to using a spreadsheet as CRM.

  • Cons

  • Early on in using tenfold it crashed a few times for us and did not function in the way it should. Aside from that we are happy with tenfold and continue to use it.

  • Some days the number of calls will be very far off. But for the most part it is very simple to use so I don't have many cons.

Pricing

Pricing Range

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Advisor Recommendations & User Awards

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Pricing Guide

2020 CRM Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

  • Pricing models & ranges

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  • Pricing of popular systems

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux