About SutiCRM

SutiCRM is an easy-to-use and customizable cloud-based customer relationship management software which meets the needs of businesses of all sizes. The solution delivers a 360-degree view of your clients in real-time, automates sales, marketing, service support, and processes contracts from a centralized multi-sided platform. It stores, tracks, and monitors huge volumes of prospects and client information from social media activity and contact history.

The solution enables you to engage with your prospects, develop a scalable sales method, and receive granular insight about your business. The cloud-based solution provides multichannel support, enabling enterprises to connect with clients through phone calls, live chat options, email, and social media.

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Supported Operating System(s):

Web browser (OS agnostic)

2 Reviews of SutiCRM

Overall rating

4.50 / 5 stars

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October 2018

Joshua from Conversica

Verified Reviewer

Company Size: 201-500 employees

Industry: Computer Software

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2018

User-friendly at an affordable cost

I’ve tried a couple different CRM’s and none are as simple and straightforward as SutiCRM. Also not having to compromise on pricing but still getting robust CRM functionality is awesome. Highly recommend.

Pros

Great for small business. Above all else, it is super customizable which is important for me. It can be customized by the admin without contacting Suti, or you can contact Suti support for help. The simple user interface makes it easy to learn and navigate. Email campaigns & tracking are top notch for the pricing. Really easy to see a high level view of an entire team’s pipeline, as well as drill down to the detailed reports.

Cons

Does not currently have all API integrations that some bigger CRM providers offer, but I believe Outlook and QuickBooks integration are coming by Q1 2019.

August 2017

Yanni from HMicro Inc

Verified Reviewer

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2017

Easy to manage contracts and sales activities

Pros

The software is configurable and allows me to manage leads and opportunities with ease. It's import and export capabilities are simple to use. Easy to update notes and follow tasks and allow me to proactively follow up with leads