Text Request vs HubSpot Sales Hub

RATING:

4.6

(980)

Text Request has 980 reviews and a rating of 4.6 / 5 stars vs HubSpot Sales Hub which has 458 reviews and a rating of 4.55 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (980)
4.5 (458)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
June 15, 2024
June 4, 2024
Pros/Cons
  • Pros

  • Its easy to use and organized, can add multiple users which helps.
  • Our sales, service, parts and finance teams are all actively using this software with great success. We are grateful for the support provided with the software.
  • Cons

  • We were quite disappointed to find out our services were shut off due to an expired credit card. We had paid through for the month and we had no warning that we were going to lose services.
  • One issue that I do have with text request is that once someone opts out you can no longer contact them even in the case where you've made contact and they want to receive messages from you.
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  • Pros

  • Excellent customer support. Excellent training/wiki support.
  • The integrated solutions. HubSpot can be easily integrated with so many other Apps and solutions that ease automation and help small bur savvy teams like ours to grow and optimize operations.
  • Cons

  • I don't actually have a lot of negative things to say about this.
  • If you need extra functionality for marketing and service tasks you will need to pay additionally for other hubs.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

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FrontRunners

2023

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57 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos