Toonimo Walkthroughs software


4 reviews(5.0/5)
4 reviews(5.0/5)

Toonimo is a cloud-based online self-service solution specializing in customizable digital walkthroughs.

Toonimo helps direct visitors to next best actions on users’ websites. It features human voice overlay, so visitors are not only visually guided through a website, but hear verbal instructions as well. The visual overlays use animated graphics to direct visitors on their walkthroughs.

Toonimo is designed to be a self-service customer support platform, so visitors can answer their questions about users’ websites and businesses without having to reach out to a customer service representative.

This system also has capabilities for reporting and analytics. Users can generate performance reports and use built-in A/B testing and can update digital walkthroughs at any time.

Toonimo is priced per walkthrough and per number of views. It is suitable for businesses across a number of industries such as financial services, telecom, insurance, healthcare, travel and hospitality.

Supported Operating System(s):
Web browser (OS agnostic)

4 Reviews of Toonimo Walkthroughs

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  • Verified Reviewer

    April 2018

    A very good demo/walkthrough software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    If Toonami's feature set is what you are looking for, it is actually a VERY nice tool. Super easy to use. In a very short time, almost any user would be able to create very good interactive tours of a site. My one caution on the tool is understanding if it has the right feature set for your needs. The tool is not as simple to extend features as other tools.

    Pros

    Toonimo is a very simple demo/walthrough software that even the most inexperienced user could use to develop very effective and crisp tours for their site.

    Cons

    I work as a training professional, and unfortunately, there were a few features that made this not fit with my needs. One was the inability to publish to a tracking standard like SCORM or xAPI. This may not be a need for many, but it was important for my team to be able to report how that asset would be used along other assets in our learning ecosystem (Toonami does have good metrics in its tool, but it is a separate pool from my pool of data, and there were other tools I could use to get data into on common repository). Toonami offers professional voiceover for the demos, but there are tools on the market that would allow a decent library of text-to-speech or easy integration with an engine like Amazon's Polly.

    It isn't that Toonami is bad, but it wasn't deeply featured enough for me, and for what I would use, there were other tour building tools for free that were quite close in functionality.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ben from Adscience

    Number of employees: 2-10 employees

    July 2016

    Easy to use. Great support

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I been using Toonimo tool for 3 months. really satisfied with the product. The product improved my conversion rate in the website

    Review Source: Capterra

    Response: Toonimo, Toonimo

    July 2016

    Easy to use. Great support

  • Sari from PearlClasp.com

    February 2015

    Great service, cool product

    Ease-of-use
    Quality
    Support

    Working with the Toonimo team has truly been a pleasure. The team is both eager and willing to suggest new ideas to us, and to implement ours, even when it's technically difficult or different than expected. Most importantly, our contacts are extremely responsive and available to us which has made it easy to get things done in a timely and comfortable way.

    Review Source: Capterra
  • February 2015

    Simple, Effective, Fast

    Quality
    Support
    N/A

    We have a great product, but it can be difficult to explain its unique advantages succinctly on our site in the few seconds that a casual visitor spends browsing. With Toonimo's help we have been able to do this, and as a result have seen conversions increase by 30%. From our initial conversations with Toonimo it was clear that theirs was an innovative solution which required very little work on our end and it seemed cost effective from the get go.

    Review Source: GetApp
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