TRIFFT

RATING:

4.9

(13)

About TRIFFT

TRIFFT delivers enterprise-grade loyalty to retailers with a ready-to-roll-out toolkit. It includes a built-in CRM, real-time CMS, and a no-code web/app/card, which is branded for customers.

TRIFFT Pricing

For a quote, please contact our sales rep via https://www.trifft.io/

Starting price: 

$250.00 per month

Free trial: 

Not Available

Free version: 

Not Available

CRM
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TRIFFT Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for TRIFFT

1 - 5 of 13 Reviews

User Profile

Patrik

Verified reviewer

Retail, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

Amazing platform for our loyalty needs!

Very easy to use and best customer service ever with a huge variations of possibilities. Trifft is still working on new modules in a very creative way!

PROS

Great customer service, quick response, fast implementation.

CONS

Suits perfectly for our needs so I can´t find any cons.

Vendor Response

Dear Patrik, Thank you for the amazing review of our loyalty platform. We're glad to hear that our customer service, quick response, and fast implementation exceeded your expectations. We're happy that it suits your needs perfectly and that you find it easy to use. Your positive comments on our customer service and new modules being developed in a creative way are greatly appreciated. Thank you for choosing Trifft. Best regards, TRIFFT team!

Replied January 2023

Katja

Wholesale, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed January 2023

A go-to platform for a modern loyalty program with hands-on support

We decided to build a loyalty program for our B2C franchise customers from the ground up, rolling out a full-featured mobile app-based loyalty program. We were looking for an easy-to-use and flexible system that would seamlessly fit into our existing technology infrastructure and allow for updates to be made in seconds. TRIFFT served this purpose perfectly by not only providing us with the loyalty platform, but also offering meaningful consultations about loyalty mechanics, market standards and overall design, as well as responsive support at any time

PROS

Super easy-to-use platform with a wide range of features. From setting up rewards, editing venues to sending push notifications, everything is a matter of a click. The TRIFFT team handled the onboarding process professionally, making sure all relevant people were on board from day one. Additionally, the availability of a SLA gives us confidence that our loyalty program is being well-taken care of 24/7.After successful deployment in Slovakia as a first country, we are now rolling the solution out to further markets.

CONS

There is some opportunity to improve admin management interface and add more advanced features (like change log or marketing automation features). Embedding AI would be a great addition for the future if applicable in a meaningful way.

Kristýna

Retail, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

2in1 platform for web and app

PROS

It's super easy to publish any post. The post is published both on the website and in the app and does not need to be shared twice.

CONS

Unable to upload unique codes. But Trifft is already working on this problem.

Peter

Restaurants, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Loyalty platform effective and simple

Easy to use for us and for our clients, effective solution, responsive support, good training.

PROS

Easy and fast setup, affordable solution with features that fits our business

CONS

I would be nice to have more detail analytics of rewards

Reason for choosing TRIFFT

cost and time saving (implementation and future updates)

Vendor Response

Dear Peter, Thank you for taking the time to write a review and share your feedback on our loyalty platform. We're glad to hear that you found our solution easy and fast to set up, affordable and effective for your business. We appreciate your input on the analytics of rewards - we are working to implement a new analytics suite in early 2023. We are glad you found the solution as cost and time-saving for implementation and updates, and also that you find it easy to use for you and your clients. Thank you for choosing TRIFFT and for the positive comments on our responsive support and good training. We are committed to providing a high-quality product and excellent customer service. Best regards, TRIFFT team

Replied January 2023

User Profile

Andrei

Verified reviewer

Wholesale, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2022

The go-to platform for loyalty!

Excellent experience throughout the implementation process as the team is really supportive and knowledgeable, took the time to guide us through numerous training sessions and thus leading us to having an easy-to-use loyalty platform in our hands.

PROS

TRIFFT's loyalty cloud platform is one of the fastest to implement and affordable loyalty platforms that we have come to use and benefit from in our company.

CONS

One may argue that the integration with other systems of our company might be least enjoyable in terms of roll-out of the platform but we did not consider this to be anything major as we had numerous discovery and alignment sessions before the implementation even started so "props" to the TRIFFT team.

Reason for choosing TRIFFT

TRIFFT was selected out of many other companies that went through our selection process that started with an RFP and then went through the procurement process.