TRIFFT 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

TRIFFT

4.9

(13)

Pricing

Starting at $250.00 per month

About TRIFFT

TRIFFT delivers enterprise-grade loyalty to retailers with a ready-to-roll-out toolkit. It includes a built-in CRM, real-time CMS, and a no-code web/app/card, which is branded for customers.

TRIFFT Screenshots

TRIFFT Pricing and Plans

Starting price: $250.00 per month

Free Trial

Free Version

Basic

$250.00

usage based, per month

No plan information available

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TRIFFT Features

Popular features found in CRM
Calendar Management
Customer Journey Mapping
Email Management
Quotes/Estimates
Reporting/Analytics
Sales Pipeline Management
Segmentation
Task Management
Territory Management
Workflow Management
More features of TRIFFT
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Campaign Segmentation
Client Portal
Communication Management
Contact Management
CRM
Customer Activity Tracking
Customer Database
Customer History
Customer Profiles
Customer Segmentation
Customizable Branding
Customizable Reports
Data Import/Export
Digital Wallet
Discount Management
Email Marketing
Engagement Tracking
Gamification
Loyalty Cards
Loyalty Program
Member Portal
Membership Management
Mobile Access
Multi-Channel Communication
Multi-Channel Marketing
No-Card Loyalty System
Performance Metrics
Point of Sale (POS)
Promotions Management
Referral Tracking
Reporting & Statistics
Rewards Management
SMS Marketing
Social Media Integration
Support Ticket Management
Surveys & Feedback
Third-Party Integrations
Transaction History

TRIFFT Integrations

Mailchimp

Bloomreach

Mailgun

Twilio

Microsoft Power BI

TRIFFT User Reviews

Overall Rating

4.9

Ratings Breakdown

92%

Secondary Ratings

Ease of Use

4.9

Value for money

4.8

Customer support

4.9

Functionality

4.4

Patrik T.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Reviewed November 2022

Amazing platform for our loyalty needs!

Very easy to use and best customer service ever with a huge variations of possibilities. Trifft is still working on new modules in a very creative way!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great customer service, quick response, fast implementation.

Cons:

Suits perfectly for our needs so I can´t find any cons.

Vendor Response

Dear Patrik, Thank you for the amazing review of our loyalty platform. We're glad to hear that our customer service, quick response, and fast implementation exceeded your expectations. We're happy that it suits your needs perfectly and that you find it easy to use. Your positive comments on our customer service and new modules being developed in a creative way are greatly appreciated. Thank you for choosing Trifft. Best regards, TRIFFT team!

Replied January 2023

Sindi B.

Verified reviewer

Hospitality

51-200 employees

Used daily for less than 12 months

Review source

Reviewed October 2024

Great loyalty platform

I've been using Trifft for over a year now at our restaurant, and it's been a fantastic addition to our loyalty and customer engagement strategy. One of the best things about the platform is how seamlessly it integrates with our existing softwares. Having all our customer data in one place has made operations more efficient and allowed us to get a clearer picture of our customer base. The customer service from Trifft is excellent - quick response times and a knowledgeable team that truly understands loyalty programs. They’ve provided invaluable advice on strategies that have helped us drive customer retention and maximise engagement. We've seen great results from using Trifft, particularly with average order value. Our loyalty members show a noticeably higher AOV than those who only receive email promotions, proving the platform's effectiveness in fostering repeat business. The backend is intuitive and easy to use, and the analytics provided give us a comprehensive view of how our loyalty program is performing, enabling us to make data-driven decisions. Overall, it has become an essential tool for our business, and we highly recommend it to anyone looking to build a stronger customer loyalty program.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great customer service; fast, knowledgeable support team that provides expert advice on loyalty strategies.

Cons:

Occasionally, we encountered bugs that required new app updates, which could take some time to resolve, but the team always acknowledged them and worked hard to fix the issues quickly.

Kristýna D.

Verified reviewer

Retail

201-500 employees

Used daily for less than 2 years

Reviewed January 2023

2in1 platform for web and app

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's super easy to publish any post. The post is published both on the website and in the app and does not need to be shared twice.

Cons:

Unable to upload unique codes. But Trifft is already working on this problem.

Andrei N.

Verified reviewer

Wholesale

10000+ employees

Used weekly for more than 2 years

Reviewed November 2022

The go-to platform for loyalty!

Excellent experience throughout the implementation process as the team is really supportive and knowledgeable, took the time to guide us through numerous training sessions and thus leading us to having an easy-to-use loyalty platform in our hands.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

TRIFFT's loyalty cloud platform is one of the fastest to implement and affordable loyalty platforms that we have come to use and benefit from in our company.

Cons:

One may argue that the integration with other systems of our company might be least enjoyable in terms of roll-out of the platform but we did not consider this to be anything major as we had numerous discovery and alignment sessions before the implementation even started so "props" to the TRIFFT team.

Reasons for choosing TRIFFT

TRIFFT was selected out of many other companies that went through our selection process that started with an RFP and then went through the procurement process.

Katja S.

Verified reviewer

Wholesale

10000+ employees

Used daily for less than 12 months

Reviewed January 2023

A go-to platform for a modern loyalty program with hands-on support

We decided to build a loyalty program for our B2C franchise customers from the ground up, rolling out a full-featured mobile app-based loyalty program. We were looking for an easy-to-use and flexible system that would seamlessly fit into our existing technology infrastructure and allow for updates to be made in seconds. TRIFFT served this purpose perfectly by not only providing us with the loyalty platform, but also offering meaningful consultations about loyalty mechanics, market standards and overall design, as well as responsive support at any time

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Super easy-to-use platform with a wide range of features. From setting up rewards, editing venues to sending push notifications, everything is a matter of a click. The TRIFFT team handled the onboarding process professionally, making sure all relevant people were on board from day one. Additionally, the availability of a SLA gives us confidence that our loyalty program is being well-taken care of 24/7.After successful deployment in Slovakia as a first country, we are now rolling the solution out to further markets.

Cons:

There is some opportunity to improve admin management interface and add more advanced features (like change log or marketing automation features). Embedding AI would be a great addition for the future if applicable in a meaningful way.

Peter J.

Verified reviewer

Restaurants

11-50 employees

Used daily for more than 2 years

Reviewed December 2022

Loyalty platform effective and simple

Easy to use for us and for our clients, effective solution, responsive support, good training.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy and fast setup, affordable solution with features that fits our business

Cons:

I would be nice to have more detail analytics of rewards

Reasons for choosing TRIFFT

cost and time saving (implementation and future updates)

Vendor Response

Dear Peter, Thank you for taking the time to write a review and share your feedback on our loyalty platform. We're glad to hear that you found our solution easy and fast to set up, affordable and effective for your business. We appreciate your input on the analytics of rewards - we are working to implement a new analytics suite in early 2023. We are glad you found the solution as cost and time-saving for implementation and updates, and also that you find it easy to use for you and your clients. Thank you for choosing TRIFFT and for the positive comments on our responsive support and good training. We are committed to providing a high-quality product and excellent customer service. Best regards, TRIFFT team

Replied January 2023

Elena B.

Verified reviewer

Retail

1001-5000 employees

Used daily for less than 12 months

Reviewed August 2023

Excelent

Easy to use and filled with smart solutions for our business model. Excellent collaboration and support.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Openness, fast deployment and problem-solving thinking, easy to communicate with the entire team, user-friendly App and Back-end. Always ready to understand the needs and to develop features in a way that comply with our business needs. Granting support and training in a comprehensive manner every step of the way.

Cons:

We had no issues to be worth mentioning so far.

Ján A.

Verified reviewer

Marketing and Advertising

51-200 employees

Used weekly for less than 12 months

Reviewed January 2023

Dexfinity

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Trifft Loyalty Cloud is excellent one stop shop platform with all loyalty features extremly useful for various industries from FMCG to e-com. Smooth integration and rich library of modules and functions is also advantage

Cons:

I would prefer wider portfolio of pre-integrated BI tools, only Power BI available.

Aneta B.

Verified reviewer

Retail

201-500 employees

Used daily for less than 2 years

Reviewed January 2023

One powerful platform for all loyalty-related activities

A truly robust platform that is super easy to use. The most important thing for us is that we in fact rent the platform, so we don't have to create our own application, deal with updates, programming, etc. That way we can focus on the application's marketing content. Plus, we manage everything from one place (both website and app).

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

An easy-to-use platform that makes the lives of our marketers so much easier as the content (among other things) for both our mobile app and website, is published from a single place.

Cons:

We’ve addressed TRIFFT with a request to be able to upload unique codes. This feature is already being worked on, but we wish it were implemented earlier.

Jozef B.

Verified reviewer

Food & Beverages

201-500 employees

Used daily for more than 2 years

Reviewed January 2023

good loyalty programme for small/medium QSR chains