TRIFFT

RATING:

4.91

(11)

What is TRIFFT?

TRIFFT delivers enterprise-grade loyalty to retailers with a ready-to-roll-out toolkit. It includes a built-in CRM, real-time CMS, and a no-code web/app/card, which is branded for customers.

CRM
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How much doesTRIFFT Cost?

This vendor has not provided pricing information.

What Features doesTRIFFT offer?

Top TRIFFT features and user ratings for each are:

Loyalty Program

5.0

(7)

Rewards Management

5.0

(6)

Reporting/Analytics

4.8

(5)

Activity Tracking

4.8

(6)

Multi-Channel Marketing

4.8

(4)

Customer Database

5.0

(4)

Member Portal

4.7

(3)

Alerts/Notifications
Campaign Segmentation
Client Portal
Communication Management
Contact Database
Contact Management
CRM

What Deployment Options doesTRIFFT offer?

TRIFFT offers the following deployment options:

Cloud, SaaS, Web-Based

TRIFFT does not offer:

Windows (Desktop)
Chromebook (Desktop)
iPhone (Mobile)
Mac (Desktop)
Linux (Desktop)
Android (Mobile)
iPad (Mobile)
Windows (On-Premise)
Linux (On-Premise)

TRIFFT Reviews

Overall Rating

4.91

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for TRIFFT

1 - 5 of 11 Reviews

Ján

Verified reviewer

51-200 employees

Marketing and Advertising

Less than 12 months

Review Source: Capterra

Reviewed January 2023

Dexfinity

OVERALL RATING

5.0

EASE OF USE

4.0

VALUE FOR MONEY

5.0

CUSTOMER SUPPORT

5.0

FUNCTIONALITY

4.0

PROS

Trifft Loyalty Cloud is excellent one stop shop platform with all loyalty features extremly useful for various industries from FMCG to e-com. Smooth integration and rich library of modules and functions is also advantage

CONS

I would prefer wider portfolio of pre-integrated BI tools, only Power BI available.

Katja

10,000+ employees

Wholesale

Less than 12 months

Review Source: Capterra

Reviewed January 2023

A go-to platform for a modern loyalty program with hands-on support

OVERALL RATING

5.0

EASE OF USE

5.0

VALUE FOR MONEY

5.0

CUSTOMER SUPPORT

4.0

FUNCTIONALITY

4.0

We decided to build a loyalty program for our B2C franchise customers from the ground up, rolling out a full-featured mobile app-based loyalty program. We were looking for an easy-to-use and flexible system that would seamlessly fit into our existing technology infrastructure and allow for updates to be made in seconds. TRIFFT served this purpose perfectly by not only providing us with the loyalty platform, but also offering meaningful consultations about loyalty mechanics, market standards and overall design, as well as responsive support at any time

PROS

Super easy-to-use platform with a wide range of features. From setting up rewards, editing venues to sending push notifications, everything is a matter of a click. The TRIFFT team handled the onboarding process professionally, making sure all relevant people were on board from day one. Additionally, the availability of a SLA gives us confidence that our loyalty program is being well-taken care of 24/7.After successful deployment in Slovakia as a first country, we are now rolling the solution out to further markets.

CONS

There is some opportunity to improve admin management interface and add more advanced features (like change log or marketing automation features). Embedding AI would be a great addition for the future if applicable in a meaningful way.

Kristýna

201-500 employees

Retail

Less than 2 years

Review Source: Capterra

Reviewed January 2023

2in1 platform for web and app

OVERALL RATING

5.0

EASE OF USE

5.0

VALUE FOR MONEY

4.0

CUSTOMER SUPPORT

5.0

FUNCTIONALITY

4.0

PROS

It's super easy to publish any post. The post is published both on the website and in the app and does not need to be shared twice.

CONS

Unable to upload unique codes. But Trifft is already working on this problem.

Andrei

Verified reviewer

10,000+ employees

Wholesale

More than 2 years

Review Source: Capterra

Reviewed November 2022

The go-to platform for loyalty!

OVERALL RATING

5.0

EASE OF USE

5.0

VALUE FOR MONEY

5.0

CUSTOMER SUPPORT

5.0

FUNCTIONALITY

5.0

Excellent experience throughout the implementation process as the team is really supportive and knowledgeable, took the time to guide us through numerous training sessions and thus leading us to having an easy-to-use loyalty platform in our hands.

PROS

TRIFFT's loyalty cloud platform is one of the fastest to implement and affordable loyalty platforms that we have come to use and benefit from in our company.

CONS

One may argue that the integration with other systems of our company might be least enjoyable in terms of roll-out of the platform but we did not consider this to be anything major as we had numerous discovery and alignment sessions before the implementation even started so "props" to the TRIFFT team.

Reason for choosing TRIFFT

TRIFFT was selected out of many other companies that went through our selection process that started with an RFP and then went through the procurement process.

Aneta

201-500 employees

Retail

Less than 2 years

Review Source: Capterra

Reviewed January 2023

One powerful platform for all loyalty-related activities

OVERALL RATING

5.0

EASE OF USE

5.0

VALUE FOR MONEY

4.0

CUSTOMER SUPPORT

5.0

FUNCTIONALITY

4.0

A truly robust platform that is super easy to use. The most important thing for us is that we in fact rent the platform, so we don't have to create our own application, deal with updates, programming, etc. That way we can focus on the application's marketing content. Plus, we manage everything from one place (both website and app).

PROS

An easy-to-use platform that makes the lives of our marketers so much easier as the content (among other things) for both our mobile app and website, is published from a single place.

CONS

We’ve addressed TRIFFT with a request to be able to upload unique codes. This feature is already being worked on, but we wish it were implemented earlier.