Visual Visitor
About Visual Visitor
Visual Visitor Pricing
All plans are billed monthly. Some plans Include Unlimited Users per Company All plans include unlimited Searches Dedicated Account Manager for Training and Support For larger plans, please request a custom quote White Label Platform Available for Resellers
Starting price:
$149.00 per month
Free trial:
Available
Free version:
Available
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Most Helpful Reviews for Visual Visitor
1 - 5 of 12 Reviews
Bharath
Verified reviewer
Computer Software, 201-500 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed April 2018
Best Anonymous Visitor Identification Software
I have used about 4 other tools in the past, but VisualVisitor is 10x better in terms of accuracy and usefulness. With the other tools, 90% of companies identified were just Internet Service Providers. With VisualVisitor, I could really gather insights on prospects, competitors and customers that are visiting our website.
CONSI didn't find any so far. Frankly, this is the best website visitor identification software I have ever seen.
Avril
Financial Services, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Great service & value
The experience has been top-notch. I really value that their attention to customer questions and feedback through both customer acquisition and retention phases. They are more than a technology data provider - they are real human-to-human networking masters!
PROSCustomer service has shined. Although this technology is easy to use, whenever we had a question, they are quick to respond. You almost feel like you are their only and best customer. The service is just what we wanted: the essentials in functionality, data capture, and cost.
CONSNot applicable. Not applicable. Not applicable.
Reason for choosing Visual Visitor
cost , functionality, and quality customer service response time
Peter Reitano
Consumer Goods, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed April 2024
Shady Business
Very poor. Would not recommend in any situation, for any company.
PROSThey captured some emails / contact data for us.
CONSVery shady behaviour. Very hard to cancel your account. When you do they keep billing regardless. Lack of support. Over promised, under delivered. There are better alternatives on the market that are more effective and transparent.
Eric
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2021
Great product - Even better support
The visual Visitor support team was immediately responsive during my evaluation. But more impressive is that they provide even better continuing user support. When I ask a question or need help with system setup they are right there, right away. Visual Visitor is the perfect combination of a great product with even better support.
PROSTheir Visitor identification is as good as any other system I have used. But what differentiated Visual Visitor from their competitors is that they can provide email open receipts. I evaluated about 10 anonymous website visitor solutions and no one else had that feature. They are also coming out with their own email marketing module, making them the best value provider.
CONSI have not experienced anything I would consider a con in my first 6 months
Reason for choosing Visual Visitor
They were the only ones that had email open receipts - and an email marketing module on their product roadmap.
Reasons for switching to Visual Visitor
Better product Better support Less Expensive Did not require an annual commitment
Peter
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2020
Easy to USE
Easy to install and implement. Our staff all find it useful
PROSThe daily reporting. Gives you an overview on traffic. The ability to geographically track traffic. The live map.
CONSNothing. Have only ever had one problem and was quite surprised on the high level of support
Reason for choosing Visual Visitor
Ease of use and price.
Reasons for switching to Visual Visitor
Easier to use. Other tracking systems keep changing and require a large overhead to keep up to date