Vitalblocks CRM Software


 

Vitalblocks CRM is a customer relationship management (CRM) solution available as both a cloud-based and on-premise service. Main features include a sales module, ticket management, live chat support, custom surveys and feedback, brand customization and analytical dashboards.

Vitalblocks CRM’s sales module includes lead capturing and nurturing. Users can capture leads online, manually, through lead forms, third-party lead providers and more. They can manage all their leads in one place with the platform’s lead nurturing functionality.

Vitalblocks CRM also includes a ticketing system. Tickets can be created from customer interactions over live chat, email, phone or online requests. Its live chat feature also allows users to initiate conversations with customers, and users can support multiple customers at one time.

Vitalblocks CRM includes the ability to create custom surveys in order to gather important feedback about the user’s service, product or support agent. Metrics can be pulled in reports in the analytical dashboard to provide insight at multiple levels.

The pricing for Vitalblocks CRM is monthly based on the number of users.

 

Vitalblocks CRM - Customer report
 
  • Vitalblocks CRM - Customer report
    Customer report
  • Vitalblocks CRM - Dashboard
    Dashboard
  • Vitalblocks CRM - Lead report
    Lead report
  • Vitalblocks CRM - My Queue
    My Queue
  • Vitalblocks CRM - Leads
    Leads
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

1 Review of Vitalblocks CRM

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Girish from Ugama
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2016

August 2016

Excellent CRM Software with Good Support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall Happy with Product quality and usability, with extra feature of Chat Button Integration. You can easily track sales and customers.

Pros

Easy and User Friendly CRM System
Good Support from Team

Review Source: Capterra