WebsiteAlive
About WebsiteAlive
WebsiteAlive Pricing
SaaS based pricing, cancel anytime and no contract
Starting price:
$50.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for WebsiteAlive
1 - 6 of 6 Reviews
Anonymous
501-1,000 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2018
Great way to engage with chat on website
I've had positive experiences with the website and little to no problems with it working functionally.
PROSI like that this is a quick and easy tool to use with visitors to the website. With lead generation it allows you to speak to a prospect without talking on the phone. you then cal engage with them and set an appointment or follow up as needed.
CONSThere was nothing in particular that I didn't like about the product.
Julie
Hospitality, 501-1,000 employees
Used less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed September 2018
Nice chat option for company website
Overall, we did have a good experience with the WebsiteAlive chat feature, but found it didn't quite fit our needs in the end. But I would recommend it for other companies looking for a chat feature.
PROSThis was an option we used for a year or two, in an attempt to keep up with modern expectations. The chatbox was nicely designed to fit with our website and branding, and people did use it to ask general questions, mainly.
CONSIf it is a popular feature, you almost need someone dedicated to answering the chats. Our sales reps would take turns answering the chat feature that was on our group website, and it was sometimes overwhelming to answer calls, take walk-ins AND be available to instantly answer chat questions. We eventually took it off the website because the function wasn't what we thought it would be (we really wanted it for group inquiries, but site visitors would use it for all of the miscellaneous questions or chats became very infrequent).
Anonymous
11-50 employees
Used weekly for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
2
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed December 2018
Expensive but excellent and does the job perfectly
I need to use it for one company due to integrations, but for others I use a different option due to cost.
PROSIt is very easy to use and has all the features needed for live chat. Screen sharing is still an option, which is rare with live chat integrations these days. It's nice to see a good implementation.
CONSIt is very expensive, and only really viable for larger corporations due to the expense. If you can afford it it is excellent, but there are other options for much less or free that will likely get the job done for your needs.
Anonymous
51-200 employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed March 2018
Great Support Staff
Real Time Talk between customers and staff with track able data
PROSWe use this to allow our customers to chat directly with out sales staff on multiple sites. Recently we've even implemented different department options ( which initially caused a bit of an issue with report tracing but the support team quickly sorted it out).
CONSI feel like there may be too many options on too many screens sometimes. I'd prefer to have one page just for all of the design, button, additional, message, etc options instead of having to click tabs, hyperlinks, or scroll around.
Jason
Food Production, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed August 2021
Great chat software for any business
Very easy to use and they offer a 30 day trial which I found is a great way to get prospective customers to use your product.
PROSGreat software to use for any website. Live chat features are exactly what you would need. I really love the screen sharing option that it has which you don’t really see nowadays.
CONSA bit expensive and has too many options on one screen.
Alan
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed October 2015
WebsiteAlive
WebsiteAlive is very easy to use. I signed up for the free 30 day trial, and it was simple to add onto my site. Their customer support was also very quick. I will look into purchasing this product after the free trial is finished.