# WebsiteAlive Software Reviews, Demo & Pricing - 2026 > Review of WebsiteAlive Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/crm/websitealive-profile --- [Home](https://www.softwareadvice.com/) / [Live Chat Software](https://www.softwareadvice.com/live-chat/) / WebsiteAlive Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # WebsiteAlive 2026: Benefits, Features & Pricing Wondering if WebsiteAlive is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview WebsiteAlive 4.8 [(6)](https://www.softwareadvice.com/crm/websitealive-profile/#reviews) Pricing Starting at $50.00 per month ### About WebsiteAlive WebsiteAlive is a cloud-based live chat solution that allows agents to communicate with their customers through chat. The solution caters to various industries such as government, hospitality, sports, entertainment and real estate. WebsiteAlive offers customizable chat windows with multiple launch options like chat button, pop-ups, shareable chat links and embedded icons. Users can also create specific triggers for URLs, time duration and page visits that get shared with different departments based on the visitor’s action. WebsiteAlive’s email management feature saves customer queries to each agent’s inbox in case they are offline, which allows them to respond to customer’s emails once they are live and available to chat. It also offers reporting and analytics tools that help administrators to analyze chat conversations and monitor agents’ performance on the basis of number of queries taken and hours logged in. The solution is compatible with both Android and iOS devices. Services are offered on a monthly subscription basis which includes support via knowledge base. Wondering if WebsiteAlive is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. ## WebsiteAlive User Interface ## Popular WebsiteAlive Alternatives Main Product WebsiteAlive 4.8 [(6)](https://www.softwareadvice.com/crm/websitealive-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 3.50Value for money - 4.33Customer support - 4.80Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(993)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 4.16Value for money - 3.96Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) 4.5 [(4464)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/) Ratings Breakdown - 4.38Ease of use - 4.29Value for money - 4.39Customer support - 4.36Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) 4.5 [(3442)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.41Value for money - 4.49Customer support - 4.35Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/) 4.5 [(3055)](https://www.softwareadvice.com/crm/pipedrive-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.39Value for money - 4.37Customer support - 4.30Functionality Pricing Starting at $19.00 per month Get Price ## WebsiteAlive Pricing and Plans Starting price: $50.00 per month Free Trial Free Version Basic $50.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## WebsiteAlive Features - Popular features found in Live Chat Autoresponders Canned Responses Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-Time Notifications Support Ticket Management Third-Party Integrations Transcripts/Chat History Transfers/Routing - More features of WebsiteAlive Chatbot CRM Customizable Branding Email Management Live Chat Offline Form Proactive Chat Real-time Consumer-facing Chat Reminders Screen Sharing ## WebsiteAlive User Reviews Overall Rating 4.8 Ratings Breakdown 5 83% 4 17% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 5.0 Value for money 3.5 Customer support 4.3 Functionality 4.8 Have you used WebsiteAlive and would like to share your experience with others? VR Verified Reviewer Computer Software 501-1000 employees Used daily for less than 2 years Review source Reviewed September 2018 Great way to engage with chat on website 5 I've had positive experiences with the website and little to no problems with it working functionally. Ratings Breakdown 5 Ease of use 5 Functionality Pros: I like that this is a quick and easy tool to use with visitors to the website. With lead generation it allows you to speak to a prospect without talking on the phone. you then cal engage with them and set an appointment or follow up as needed. Cons: There was nothing in particular that I didn't like about the product. Read More Julie E. Verified reviewer Hospitality 501-1000 employees Used other for less than 2 years Review source Reviewed September 2018 Nice chat option for company website 5 Overall, we did have a good experience with the WebsiteAlive chat feature, but found it didn't quite fit our needs in the end. But I would recommend it for other companies looking for a chat feature. Ratings Breakdown 5 Ease of use 5 Functionality Pros: This was an option we used for a year or two, in an attempt to keep up with modern expectations. The chatbox was nicely designed to fit with our website and branding, and people did use it to ask general questions, mainly. Cons: If it is a popular feature, you almost need someone dedicated to answering the chats. Our sales reps would take turns answering the chat feature that was on our group website, and it was sometimes overwhelming to answer calls, take walk-ins AND be available to instantly answer chat questions. We eventually took it off the website because the function wasn't what we thought it would be (we really wanted it for group inquiries, but site visitors would use it for all of the miscellaneous questions or chats became very infrequent). Read More VR Verified Reviewer Financial Services 11-50 employees Used weekly for less than 6 months Review source Reviewed December 2018 Expensive but excellent and does the job perfectly 5 I need to use it for one company due to integrations, but for others I use a different option due to cost. Ratings Breakdown 5 Ease of use 2 Value for money 4 Customer support 5 Functionality Pros: It is very easy to use and has all the features needed for live chat. Screen sharing is still an option, which is rare with live chat integrations these days. It's nice to see a good implementation. Cons: It is very expensive, and only really viable for larger corporations due to the expense. If you can afford it it is excellent, but there are other options for much less or free that will likely get the job done for your needs. Read More VR Verified Reviewer Retail 51-200 employees Used weekly for less than 2 years Review source Reviewed March 2018 Great Support Staff 5 Real Time Talk between customers and staff with track able data Ratings Breakdown 5 Ease of use 5 Functionality Pros: We use this to allow our customers to chat directly with out sales staff on multiple sites. Recently we've even implemented different department options ( which initially caused a bit of an issue with report tracing but the support team quickly sorted it out). Cons: I feel like there may be too many options on too many screens sometimes. I'd prefer to have one page just for all of the design, button, additional, message, etc options instead of having to click tabs, hyperlinks, or scroll around. Read More JW Jason W. Verified reviewer Food Production 2-10 employees Used weekly for less than 12 months Review source Reviewed August 2021 Great chat software for any business 4 Very easy to use and they offer a 30 day trial which I found is a great way to get prospective customers to use your product. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Great software to use for any website. Live chat features are exactly what you would need. I really love the screen sharing option that it has which you don’t really see nowadays. Cons: A bit expensive and has too many options on one screen. Read More AP Alan P. Used unspecified for unspecified Review source Reviewed October 2015 WebsiteAlive 5 WebsiteAlive is very easy to use. I signed up for the free 30 day trial, and it was simple to add onto my site. Their customer support was also very quick. I will look into purchasing this product after the free trial is finished. Ratings Breakdown 5 Ease of use 5 Customer support Read More Showing 1 - 6 of 6 Reviews ## Other Top Recommended Live Chat Software [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) **4.7** (24121) Recently recommended **0** times [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) **4.7** (16378) Recently recommended **0** times [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) **4.5** (4464) Recently recommended **0** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **0** times Stuck Between Options? Our experts can help you compare WebsiteAlive with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice