Wiremo

RATING:

4.7

(16)

About Wiremo

Wiremo is a customer review platform for eCommerce websites. It is an all-in-one customer review platform that helps businesses collect and display reviews on your eCommerce site automatically. The software will help increase your sales and profits by providing customers with an easy way to leave feedback on your products or services.

Wiremo Pricing

Unlimited reviews Essential customization 1K Emails per month 3 images for uploading No Questions & Answers Wiremo branding

Starting price: 

$19.99 per month

Free trial: 

Available

Free version: 

Not Available

Collect product reviews, photo reviews, site reviews and Q&A
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Wiremo Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for Wiremo

1 - 5 of 16 Reviews

Jani

Computer Software, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Love at first sight

One of the best things is that Wiremo crew listens to customers and their ideas about the peoduct and what it could do in future.

PROS

Wiremo is very simple to setup. Sync your store products with one click and you are up to the races.

CONS

I don’t have anything to add in this area. Everything is just perfect as is.

Reasons for switching to Wiremo

Yotpo was just cashing off because they were monopolising their at the time great product

Vendor Response

Thank you for taking the time to leave your Wiremo review Jani. I'm so glad to hear that it's been easy for you to set up and sync with your store products! We're also pleased to hear that our team listens and responds well - this is something we take very seriously. Your feedback will be passed along internally, but if there are any particular features or improvements you would like us to consider in future updates, please let me know!

Replied May 2021

Grant

Information Technology and Services, 1 employee

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed May 2021

Best Reviews for Squarespace

PROS

It has all the features that you want in a review plugin. It easily adds star ratings to each product page, and to each product on a listing page. You can configure review requests after an order. This was a game changer after I had tried another product first.

CONS

No problems with it, I was blown away by the ease of installation and how well it worked out of the box.

Reasons for switching to Wiremo

Yotpo was way harder to configure on the listing pages, and it was more complicated to get automatic review solicitation. They advertised it, but it didn't connect with squarespace easy enough.

Vendor Response

Thank you for your review, Wiremo is a great plugin and we're so happy to hear that it's been working well for you! We're always looking for ways to make our plugins more useful and I'm glad that this one has been helpful. If there's anything else we can do, please let us know!

Replied May 2021

Anonymous

2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed January 2021

Wow such a bad service

I will change to something else.

PROS

Resonable pricing and all the basic features.

CONS

The customer support, the limitations of the service

Vendor Response

Hi, Thank you for your feedback and I'm sorry to hear about the challenges of using Wiremo. We want every customer to have a positive experience with our product and we're always looking at ways to improve the service. It's great that you're reaching out about this so that we can take action on it. Please reach out directly through email or chat if there is anything else we can do for you in the future!

Replied May 2021

Trevor

Music, 1 employee

Used less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed February 2020

Great platform...if you need email integration for reviews

I am no longer using Wiremo because I found a cheaper alternative but Wiremo did achieve most of what I needed it to while I was using it (roughly 8 months or more). The customer service was responsive but they weren't able to resolve the font issue I mentioned above. Due to this I chose to look elsewhere for a similar product. I ended up switching over to the Elfsight review widget app (also the maps and pricing widgets) and have been very happy with the price, functionality, and customization offered. Elfsight allows you to choose much more specific widgets at lower prices (they discount them more after every one you buy) rather than getting locked into paying for features you don't use. This model worked better for my needs.

PROS

Wiremo is easy to use and allows users to manually enter reviews from customers that were left on 3rd party sites like google/yelp etc or you can retrieve reviews through email and display them directly to the "widget". If you need to collect reviews from a large number of customers on a regular and recurring basis, I think Wiremo offers a great solution. They make it easy to automate the the whole process of email outreach. You can even reward loyal customers automatically with promos and coupons.

CONS

If all you need is the widget portion to help cleanly display reviews on your website, then there are better alternatives for the money. At $20/month for the lowest tier membership, you are already paying for the email feature built into Wiremo. So if that's not something you need, then I would look elsewhere. In my case, I get reviews every now and then for my services and did not need a collection functionality but rather just a display function. This is why I ended up switching to a cheaper alternative. The other unfortunate aspect of their web widget is that you can't edit the color of certain "gray" fonts. On my website this became an issue because the fonts were not easy to read. It was odd because some fonts you can edit, while others you can't.

Vendor Response

Thank you for your honest review. We'll take into consideration your feedback to improve our service. You are welcome back anytime!

Replied February 2020

Nicolae

Accounting, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2021

Excellent app for product reviews

Wiremo is the perfect solution for all your product reviews needs. It will help you collect reviews automatically. My experience with Wiremo has been a breeze. They have great communication skills and quick responses to support requests

PROS

Wiremo is packed with a lot of automatic features that allow you to stop worrying about your marketing. Wiremo is an easy way to keep your website up-to-date with content that matters to potential customers in their area while you're focused on what's important: running your business.

CONS

I once had an email template that I changed so much that my company's logo was off-center by two millimeters all because there were limited design choices available for me! Email formats should be easy enough for anyone with any level of experience or expertise to input their own ideas into them as well without having to make sacrifices like this one.

Vendor Response

Thank you so much for your review, Nicolae! We're really happy to hear that Wiremo is helpful and easy to use. It's always great when a customer can stop worrying about their marketing and focus on what they do best--running their business!

Replied May 2021