# Zurmo Software Reviews, Demo & Pricing - 2026

> Review of Zurmo Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/crm/zurmo-profile

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Zurmo

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Overview

# Zurmo 2026: Benefits, Features & Pricing

Wondering if Zurmo is right for your organization?

Our CRM Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

Zurmo

3.8

[(6)](https://www.softwareadvice.com/crm/zurmo-profile/#reviews)

Pricing

Starting at $35.00 per month

### About Zurmo

Zurmo is a customizable open-source customer relationship management (CRM) system for small businesses. It features applications for contact management, sales force automation and marketing automation. The solution enables users to track the progress of contacts throughout their lifecycle. This allows users across different departments to see where a contact came from, and where it’s going.

Zurmo’s sales application includes a configurable pipeline view with drag-and-drop opportunities, helping sales reps visualize and manage processes and deals. Marketing modules include email marketing campaigns, auto-response schedulers and template builders to generate and embed lead-capture forms on users' websites.

Zurmo offers a workflow automation functionality, such as triggered email alerts and note generation. Zurmo also includes optional gamification elements such as levelling, points and badges to recognize high performers and encourage future success. It also provides reporting features that helps users to create and share reports with create 3D graphs, pie charts, donuts and more.

.

Wondering if Zurmo is right for your organization?

Our CRM Software selection experts can help you in 15 minutes or less.

## Zurmo User Interface

## Popular Zurmo Alternatives

Main Product

Zurmo

3.8

[(6)](https://www.softwareadvice.com/crm/zurmo-profile/#reviews)

Ratings Breakdown

-   3.60Ease of use
-   5.0Value for money
-   Customer support
-   3.60Functionality

Pricing

Starting at $35.00 per month

Get Price

Alternative Product

[monday.com](https://www.softwareadvice.com/marketing/monday-com-profile/)

4.6

[(6049)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/)

Ratings Breakdown

-   4.49Ease of use
-   4.28Value for money
-   4.43Customer support
-   4.46Functionality

Pricing

Starting at $9.00 per month

Get Price

Alternative Product

[Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/)

4.2

[(993)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/)

Ratings Breakdown

-   3.98Ease of use
-   4.16Value for money
-   3.96Customer support
-   4.28Functionality

Pricing

Starting at $69.00 per month

Get Price

Alternative Product

[Mailchimp](https://www.softwareadvice.com/crm/mailchimp-profile/)

4.5

[(17623)](https://www.softwareadvice.com/crm/mailchimp-profile/reviews/)

Ratings Breakdown

-   4.38Ease of use
-   4.36Value for money
-   4.17Customer support
-   4.36Functionality

Pricing

Starting at $13.00 per month

Get Price

Alternative Product

[Odoo](https://www.softwareadvice.com/crm/odoo-profile/)

4.2

[(1309)](https://www.softwareadvice.com/crm/odoo-profile/reviews/)

Ratings Breakdown

-   4.04Ease of use
-   4.09Value for money
-   3.87Customer support
-   4.17Functionality

Pricing

Starting at $31.10 per month

Get Price

Alternative Product

[Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/)

4.4

[(18785)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/)

Ratings Breakdown

-   3.99Ease of use
-   4.05Value for money
-   4.13Customer support
-   4.38Functionality

Pricing

Starting at $25.00 per month

Get Price

## Zurmo Pricing and Plans

Starting price: $35.00 per month

Free Trial

Free Version

Basic

$35.00

per user, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Zurmo Features

-   Popular features found in CRM
    
    Calendar Management
    
    Customer Journey Mapping
    
    Email Management
    
    Quotes/Estimates
    
    Reporting/Analytics
    
    Sales Pipeline Management
    
    Segmentation
    
    Task Management
    
    Territory Management
    
    Workflow Management
    
-   More features of Zurmo
    
    API
    
    Contact Management
    
    CRM
    
    Document Storage
    
    Email Marketing
    
    Interaction Tracking
    
    Internal Chat Integration
    
    Lead Management
    
    Marketing Automation
    
    Mobile Access
    
    Referral Tracking
    

## Zurmo Integrations

Google Workspace

Integration rated undefined from -1 review

Google Analytics 360

Integration rated undefined from -1 review

Microsoft Outlook

Integration rated undefined from -1 review

Gmail

Integration rated undefined from -1 review

## Zurmo User Reviews

Overall Rating

3.8

Ratings Breakdown

5

33%

4

17%

3

50%

2

0%

1

0%

Secondary Ratings

Ease of Use

3.6

Value for money

5.0

Functionality

3.6

Have you used Zurmo and would like to share your experience with others?

VR

Verified

Reviewer

Oil & Energy

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed March 2019

Free CRM that's pretty fun to use

5

Great tool, self-hosted is great for small businesses, and it has some great features like gamification which you don't find out-of-the-box on larger, paid CRMs.

Ratings Breakdown

5

Ease of use

5

Value for money

3

Functionality

Pros:

I used self-hosted Zurmo to manage my list of clients for a music gig. Not wanting to pay for something as full-featured as SFDC, and wanting something a little nicer than the community version of SugarCRM I found this. It's actually really straightforward to use, the interface is quite nice, and there's a gamification element which I think is really cool, although not useful unless you have more than a few people working in your system.

Cons:

To be honest for what it is I can't think of anything that I didn't like about Zurmo. I had some trouble initially with the setup but that was due to outdated software on my webserver and an update fixed that. I wish that their blog and content on the website was updated more frequently - if you don't look at the date of the latest version release you could easily be led to believe that the project had been abandoned.

Read More

RL

Ryan L.

Design

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2019

Excellent Free Open Source CRM

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Functionality

Pros:

Feature packed Ease of use Lots of options Makes it easy to keep track of clients, projects, and opportunities

Cons:

Installation and upgrades (at least of the free version) were difficult for someone with minimal linux experience

Read More

VR

Verified

Reviewer

Libraries

51-200 employees

Used daily for less than 2 years

Review source

Reviewed October 2018

Solid open source CRM

3

Zurmo was a good entry point for us into the CRM world. I liked it. My team was lukewarm about it. There are better products out there- check out Hubspot.

Ratings Breakdown

3

Ease of use

5

Value for money

4

Functionality

Pros:

Zurmo provides a free, open source CRM platform. This was invaluable to us, as it allowed for us to customize it without paying high premiums. As a basic CRM, it functions well. I liked all the ways it could be customized to meet our business needs.

Cons:

For any kind of decent support, you need to pay for it. This is par for the course, however. Also, the updates for the free version lagged behind the paid. On top of that, we heard that development is ceasing, which caused us to move to another product.

Read More

VR

Verified

Reviewer

Marketing and Advertising

2-10 employees

Used weekly for less than 6 months

Review source

Reviewed April 2022

Good option for some

3

Ratings Breakdown

2

Ease of use

5

Value for money

4

Functionality

Pros:

We tried using zurmo for many months and liked the price point ($0). Running on self hosted was relatively easy to setup on cpanel. Many customizations available

Cons:

Ultimately for the configuration and upkeep required to get started, it wasn't worth it for our needs. We ended up going with zoho crm free level to reduce administration time and hosting load.

Read More

Med tahar s.

Verified reviewer

Internet

2-10 employees

Used unspecified for less than 6 months

Review source

Reviewed March 2017

3

Ratings Breakdown

3

Ease of use

5

Value for money

2

Functionality

Read More

AO

Asaf O.

Verified reviewer

Computer Software

2-10 employees

Used unspecified for unspecified

Review source

Reviewed May 2018

4

Ratings Breakdown

Read More

Showing 1 - 6 of 6 Reviews

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