Again, if you are serious about improving your online reputation AND YOU REALLY SHOULD CARE. Review Inc is a great tool to aid in your efforts.

The product itself is seamless and I have already seen growth in my company due to the positive reviews we’ve been able to capture using Review Inc.

We have started getting more public positive reviews. The real benefit is the private reviews that help us do better with our customer service.

Ease of use, works really well and easy setup. Also, the software is constantly being updated and improved which in today's market is critical.

Plus the technology is awesome and really works.

The reporting features are amazing, customization features are awesome.

It is an excellent tool to offer my clients and really provides the benefit of growing their online reviews and building a positive reputation.

I have such a hard time doing the simplest things.

Their support and engagement teams are always helpful and very responsive. No question is ever too big or too small, and they don't ever make you feel like you're a hassle to them.

Additionally, we have had customers come in and try and haggle over prices and even threaten to give us bad reviews if we don't give them what they want.

Our client's have been thrilled with the product and the ease of use, and in just a couple of months, they have been witnessing the positive reviews come pouring in.

Granular reporting, customer support is outstanding, Review Inc is always looking for new integrations and sources.

I spoke with at least 5 Google Review pointed teams/systems before settling on ReviewInc. It's easily the best one out there.

Some of the areas are hard to find on the menu and sometimes the grader report does not catch all the review sites.

The eagerness of the support team to make the system better.

It is user-friendly and easy to manage. We work with client's who own multiple businesses with multiple locations, so it has been extremely helpful that they all can be managed in one place.

Having all reviews in one dashboard is very helpful, and being able to create different review flow emails for different situations is great.

There are so many options and reports, it can get a little confusing.

There aren't really any cons in my book. The only things I can possible see as a negative is that you don't have an assigned account manager at your beck and call.

With its many options its very easy to manage reviews across the entire ecosystem, easily and effectively.

It's got an impressive UI and onboarding is pretty easy. Their price points are appealing and worth trying out if you are evaluating for your team.

I love the ease of use, the great customer service, and the features I like and use more than what other live chat systems offer.

I love that Tidio chat was very easy to set up and navigate. It is not overwhelming and confusing like other live chat software.

The overall experience is very positive. Support is fast, Price is very fair/good, UI is smooth, functionality is great.

I was impressed by how easy it was to set up our multilanguage home page chatbot.

I like how their free plan allows you to get a nice chat widget on your website and it's reliable, robust, and the app is cool.

Very good price compare with other company in this industry.

The Tidio operators/reps are also really supportive, friendly and helpful.

Every option is very useful and very user friendly.

The Very Awesome design of the chat. Designs of the dashboard.

Easy to use, thanks to a great UI. Easy to integrate with messenger and Hubspot.

Tidio is a fantastic service that delivers better than expected. I can't imagine using any other software for our web chat.

We care so much about the chat widget design and our customer have the best experience when talking to us using Tidio.

Customization was established, friendly user interface and customer support was great.

I used Tidio for a time and after that, I discovered its problem. Then I quit and unsubscribed.

Good, useful and easy to use, will recommend to my friend.

Excellent, fast, easy to deploy. Visitor tracking is better than other apps.

Easy to integrate with my visitors, tracking their activities, retarget visitors and buyers. The support is incredible and very helpful.

Still what we liked the best about Tidio is their customer support. Always there to help, always nice and informative.

Excellent service at affordable rates and exceptional customer service.

There's nothing on here that I have any sort of problem with.

It makes having a live chat fun. And the best thing ist also has a mobile app to chat like you would with a friend with the visitors of your website.

It has a solid ios app and the user interface on the web app is great. Customers really like the ability to chat directly with a live person.

Ease of setup and ease of use is what attracted me the most.

Some of the videos are a bit confusing, for me at least.

So far, really good experience - contacted customer support and they were friendly and helpful.

Instead, Tidio sends it from their email which is tall and has random characters. Which may make customers feel that that's a spam.

I like the chatbots that can help to gather information from the visitor too and that make it feel like a human is responding to initial inquires. OVerall a nice chat app.

US Dollar

ReviewInc offers business reputation management and customer experience tools to enterprises across various industry verticals, such as brand auto dealers, dental, hospitality, legal services, property management, retail stores, and more. ReviewInc provides businesses with tools to manage customer reviews and online reputation on a centralized platform. 

LongDescription

Surveys & Feedback

Customizable Reports

Access Controls/Permissions

Brand Tracking

Sentiment Analysis

Review Generation

Template Management

Data Import/Export

Review Notification

Social Media Monitoring

Survey/Poll Management

Performance Metrics

Real-Time Notifications

Review Monitoring

Reporting & Statistics

Response Management

Dashboard

Real Time Reporting

Customizable Branding

Reporting/Analytics

Social Sharing

Review Request

Monitoring

Feedback Management

Negative Feedback Management

Third-Party Integrations

Campaign Management

Search/Filter

Commenting/Notes

Real-Time Analytics

Engagement Tracking

Personalization

Text Analysis

Activity Tracking

SEO Management

SMS Messaging

Real-Time Monitoring

Complaint Management

Communication Management

Customer Database

Interactive Content

NPS Survey Structure

Customizable Fields

Collaboration Tools

Campaign Scheduling

Batch Communications

Multi-Location

Customer Experience Management

Multi-Channel Data Collection

Real-Time Data

Multi-Channel Communication

Social Media Integration

Workflow Management

Email Management

Website Integration

Event Triggered Actions

Visual Analytics

Activity Dashboard

Alerts/Notifications

Data Visualization

Chat/Messaging

Customizable Templates

Inbox Management

Keyword Tracking

Interaction Tracking

Multi-Language

Customer Journey Mapping

Widgets

Campaign Analytics

Trend Analysis

Post Scheduling

Customizable Forms

Drag & Drop

Social Promotion

Autoresponders

Customer History

Tagging

Gamification

Live Chat

Review Display

Review Sharing

Content Management

AI/Machine Learning

Hashtag Tracking

Contact ReviewInc directly for pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ReviewInc

Live Online

Webinars

Documentation

Videos

Tidio Chat is a cloud-based live chat platform suitable for integration into any company’s website. It includes a customizable interface that lets companies make the live chat interface match the look and feel of existing online assets. Additionally, it includes support for over 140 languages.


Tidio Chat is mobile compatible, which ensures that customers on mobile devices are able to engage with the chatbox on small screens. If no agents or employees are available, users can leave "offline messages." Additionally, using a Google Chrome plugin, Tidio Chat lets companies receive immediate notifications of any pending offline messages.


Tidio Chat is a cloud-based platform that supports integration with leading business applications such as, eCommerce, Email Marketing and CRM software. It is available in two license tiers, Basic and Pro, both available on a monthly subscription basis.



Customer Surveys

Lead Capture

Automated Responses

Code-free Development

Transfers/Routing

For Sales/Marketing

Query Suggestions

Offline Form

Automated Routing

Natural Language Processing

Customer Support

Process/Workflow Automation

Help Desk Management

Proactive Chat

Complaint Monitoring

Contextual Guidance

File Sharing

Website Visitor Tracking

Geotargeting

Real-time Consumer-facing Chat

Alerts/Escalation

Chatbot

Lead Qualification

Canned Responses

Virtual Assistant

Knowledge Base Management

Transcripts/Chat History

Language Detection

Augmented Analytics

Multi-Channel Management

One-to-One Messaging

Routing

Real-time Conversations

Support Ticket Management

Ticket Management

Self Service Portal

Real-Time Chat

Customer Communication

Customer Complaint Tracking

Document Storage

Workflow Configuration

Email Templates

Mobile Access

Video Support

Macros/Templated Responses

Contact Management

Application Management

7-days trial to test features from our free and paid plan. After the trial ends, free features are available forever.

Forever-free plan. 3 chat operators included.

Unique AI-supported chatbot conversations with 100 unique visitors/mo, visitors list monitoring, free desktop & mobile apps, integrations with all leading websites and platforms, JS API Integrations (Shopify, WordPress, Wix, Messenger, Instagram and others).

Communicator plan. 1 chat operator included, from $15,83/mo.

All free features + monitoring what customers write before sending the message, visitor’s behavior monitoring, adding & removing account access to operators, visitor profile notes. Additional seats from $15,83/mo

Chatbots plan. 3 chat operators included, from $40,83/mo.

All free features + unlimited AI-supported chatbots, ready-to-use chatbot templates, drag-and-drop chatbot editor, Zapier integration

ReviewInc vs Tidio

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

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