Main advantages for BPMOnline. Marketing, Sales and Services is fully integrated and normally don't require external or additional tools to work.

No one falls through the cracks. There simply aren't any cracks to fall through.

Intuitiveness of the system. Whenever we had any complications because of our initial lack of.

It's very similar to salesforce without the heavy price and its easier to customize. We have had great user uptake since launch.

Working with Creatio’s team has been a pleasant and rewarding experience.

If you're looking for an easy-to-use and cost-effective CRM, this is a good one to try. Their process engine is a big advantage as well.

The customer service is fantastic and always willing to help. Nataly from bpmOnline at times went above and beyond her duties to help out.

Having marketing, sales and service in a single platform has easily been one of the best benefits to date. Outlook integration works perfectly and really saves time for everyone.

Ease of customization and management even for non-developers.

Great interface, absolutely user-friendly and rich functionality for very reasonable price. Customer success management is another great thing about bpm'online.

We’re still making internal decisions on naming conventions and numerous details which is stalling the process.

We were able to customize and adjust it based on our specific needs and goals for our client. The business process platform is a huge advantage.

Bpm’online will not only help automate processes but also organize them – it is a win, win situation.

As a bpm’online partner, I can now provide my customer with sophisticated tools to manage all sales.

We liked the easy customization and user-friendly interface. The scalability and security of our data was also important.

Never seen a more complete platform then the bpm'online platform. It looks good, feels good, easy to use, more than complete and value for money.

Completely satisfied and loyal to Creatio solutions.

Bpm'online Studio - Great tool to improve process implementation and easy to use.

The system has advanced tools to not only manage but also to constantly improve customer relationship. The system’s agility and scalability are some of the greatest benefits to us.

The system is easy to configure, build processes with and make changes as companies grow and change.

All leading to the ability to accelerate business transformation.

Well, it’s hard to dislike something that makes your life easier, and there’re no serious drawbacks that I can mention.

Is ease to use in terms of access our emails, calls, notifications and also client communications.

Now we are fully satisfied with the system and its functionality.

Even though there are so many different CRMs on the market, it's still hard to find what you really need for your business.

The system’s combination of out-of-the-box solutions and easy-to-use configuration tools enabled us to take our customer service operations to the next level.

Very easy to use and integrate teams on working them.

Before we were using 3 different programs to track the orders, to check products availability and manage cases and it was a real disaster.

Bpm online is a hidden gem. From when I first discovered bpm'online I have always liked the modern and simple user interface and reporting features.

You have to be aware of the changes that you make from the beginning or it would be difficult to go back.

Generous selection of Accounting Connectors, Add-ons and Software Solutions. We have not had to go outside of the bpm’online software in search of such applications.

Creatio - great product - really flexible - great customer service.

The system is reliable, looks good, easy to use and rarely do we have any issues. When we do Creatio are fast to act with their great & friendly people.

Customer service was great and the team dedication to find suitable solution was beyond reproach.

Broadly has sophisticated software and an award winning team of professionals that make for a perfect combination that equals success.

Broadly is a very affordable and high quality tool. The text, chat and review features are effective and easy to use.

Fantastic: The rep and the entire team couldn't be more helpful and easy to work with.

They charged me $2000 for months I didn't use the service and refused to issue a refund.

Easy to use, easy to implement, great to work with. We have been with them for over 6 years and plan to continue to do so.

Overall Broadly was easy to use for my staff and a friendly interface for our clients to use.

People really reading the reviews and top rated companies more calls. Love the service and customer service is great.

No address/location seen when a customer uses it for scheduling.

Easy to install, integrates with our CRM system and support gets back in touch with immediately. Not mention we received 6 reviews in a month.

Their support and ease of use are great. We also like that we can pay for a full year in advance to save money.

I like the ease of using it and simplicity. Giving you results that are easy to understand and not at all complicated to learn.

First off, their customer service thus far has been outstanding in helping me get going and fully utilizing their platform.

Great service, great platform, but was oversold on product.

I did have sticker shock at the price because I had no idea of what this system should cost. I know now, I made the right decision by using them.

There was no usage history during the months in question, so I wasn't attempting to run a scam or anything of the sort, I just wanted to reduce operating costs when business was non-existent.

I like that it's very easy to use. It's nice and simple, and having their app makes it even quicker.

We love the seamless integration with our accounting system. Installing this system was painless and started working properly from the start.

People can find me much easier and I can now cherry-pick the clients I want. In less than a year broadly has helped me get over 50 reviews definitely worth the money.

It's ironic that a company based on soliciting quality reviews is so bad at customer service.

Broadly gives us the opportunity to tell the world how happy our customers are.

When I re-started services, they back dated my payment for the months of April-August when I had suspended services and wasn't using them.

If any of our customers have a bad experience or give a thumbs down we are able to contact them and resolve the problem before they leave a bad review on one of our pages.

This platform allows me to be media-present without a bunch of extra work. I really like it and wish I would have found it sooner.

Great combo of functionality and budget-friendly.

I do not have any thing negative to say about the software.

Broadly’s software is super easy to use and understand. We have had great success managing our reviews - particularly any negative experiences.

Broadly easily integrated with our other platforms, allowing for a seamless request of reviews from ALL customers.

Easy to speak to a live person, but you might not get the person actually assigned to you. Setting up the review platform and client management parts were very easy, and point person was very helpful.

I just worry that my clients get tired with too many emails.

Easy to use!!!!  To top that off, they have great customer support. Broadly is a company who cares about your business success.

US Dollar

Creatio is a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom. Creatio offering includes a no-code platform (Studio Creatio), CRM applications (Marketing, Sales and Service), industry workflows for 20 verticals and marketplace add-ons. 

- Marketing Creatio - a ready-to-use platform to automate marketing campaigns and lead management workflows with no-code and maximum degree of freedom. 

- Sales Creatio - an end-to-end platform to automate sales processes of any type with no-code and maximum degree of freedom.  

- Service Creatio - an omnichannel platform to automate customer service workflows of any complexity with no-code and maximum degree of freedom.

- Studio Creatio - a no-code platform to automate workflows and build applications with maximum degree of freedom.

Creatio products can be deployed as a single CRM bundle or as standalone solutions to fit your company’s exact needs.

In addition to rich OOTB CRM features, Creatio CRM makes a strong emphasis on no-code tools for system and UI customization, workflow automation, AI\ML capabilities for predictive and prescriptive analytics, reporting, flexible dashboards, and many more. Also, there are hundreds of composable apps, ready-to-go solutions, and add-ons that can be downloaded for Creatio CRM from Creatio Marketplace.  

About Creatio: 
The Creatio platform is built on a modern technology stack, which offers maximum degree of freedom to integrate the platform within your organization’s digital ecosystem.

With Creatio, you can take advantage of a ready-to-go industry-leading CRM while also enabling users - whether business users without coding skills or professional developers - to create powerful business apps and easily automate various aspects of the company’s operations with no code. 


Millions of workflows are launched on Creatio platform daily in 100 countries by thousands of clients. Creatio has been widely recognized by key industry analysts (such as Gartner, Forrester, Nucleus, etc.), receiving multiple awards.

Creatio is headquartered in Boston, MA. They have 700 employees in six offices and a local presence in 14 countries. Creatio has long-lasting relationships with some of the world’s most successful organizations including AMD, Bayer, Kraft Heinz, Visteon, Société Générale Group, BNP Paribas Group, and many others.

LongDescription

Engagement Tracking

A/B Testing

Cataloging/Categorization

Sales Analytics

Customer Surveys

Forecasting

Multi-Channel Marketing

Social Marketing

Internal Chat Integration

Product Catalog

Lead Capture

Customizable Reports

Document Storage

Proposal Generation

Access Controls/Permissions

Activity Tracking

Customer Segmentation

Drip Campaigns

Customer Service Analytics

Sales Pipeline Management

Contract/License Management

Marketing Calendar

Single Sign On

Calendar/Reminder System

Lead Distribution

Projections

Knowledge Management

Multi-Campaign

Pipeline Management

Customer Database

Call Recording

Calendar Management

Call Management

Customizable Fields

Collaboration Tools

Activity Management

Sales Trend Analysis

Template Management

ROI Tracking

Data Import/Export

Campaign Segmentation

Email Tracking

Lead Generation

Email Templates

Email Distribution

Contact Management

XML/RSS

Opportunity Management

Lead Management

Email Marketing

Mobile Access

Sales Reports

Sales Activity Management

Real-Time Data

Performance Metrics

Territory Management

Channel Management

Multi-Channel Communication

Marketing Automation

Landing Pages/Web Forms

Social Media Integration

Lead Segmentation

Real-Time Notifications

Customizable CTAs

Workflow Management

Email Management

Source Tracking

Dynamic Content

Event Triggered Actions

Visual Analytics

Field Sales Management

Customization

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Knowledge Base Management

Segmentation

Data Visualization

Reminders

Website Visitor Tracking

Sales Automation

Customizable Templates

Calendar Sync

Conversion Tracking

Lead Nurturing

Inbox Management

Interaction Tracking

Web Forms

Multi-Language

Real Time Reporting

Customizable Branding

Commission Management

Reporting/Analytics

Contact Database

Monitoring

Campaign Analytics

Lead Qualification

CRM Creatio offers a number of various editions and pricing, which allows you to select the edition that best fits your business model. All Creatio licenses include basic support plan, product maintenance and free updates. Contact Creation for more information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

1000+

Creatio CRM

In Person

Live Online

Webinars

Documentation

Videos

Broadly is a reputation management solution that helps businesses in automotive, construction, medicine and other industries streamline operations related to lead capture, mobile payments and feedback collection. It provides a built-in web chat functionality, which enables sales representatives to establish two-way communication with prospects and customers. 


Broadly allows organizations to collect customer reviews via email or text and publish them across multiple online platforms, including Google, Facebook, TripAdvisor and Nextdoor. It lets staff members maintain a database of customer contact details and interaction history. Additionally, managers and supervisors can use the reporting module to gain insights into customer recommendations, weekly reviews, customer interactions and employee performance. 


Broadly facilitates integration with several third-party solutions, such as Quickbooks, Dentrix, NapaTracs, ServiceMonster and more. It also provides iOS and Android mobile applications, which allows local businesses to manage activities remotely. Pricing is available on request and support is extended via phone and email.



Creatio CRM vs Broadly

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