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Utilizing an AI-based, machine-driven approach, Evam Continuous Intelligence Platform is a customer experience platform that orchestrates customer journeys by processing and visualizing real-time context data. Evam CI Platform utilizes built-in solutions to process real-time data, design customer-focused processes, predict intelligence, enrich data sources, and manage IoT devices. These solutions are: Evam Actions, Evam Intelligence, Evam Enterprise Cache, Evam Rule of Things.
Evam Actions is designed to capture and process real-time streaming data such as location data, sensor and machine data, business process workflows, and CRM and customer experience data. Customer service focused teams can build and design customer journeys for customer in...
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