customer frequency has increased greatly. Quarterly customers become monthly, and monthly customers become weekly. It adds up quickly. Customers enjoy the rewards programs, because it requires no membership card, and it is easy to redeem rewards.

Ease of use. My staff required nearly zero training on this product, and the down time for the hardware is less than 1% of our operational time.

It is a little pricey. That is why I rated it 4 stars for value at cost. But, it is very worth the expense. The question about how often do we use the software does not allow for our actual frequency of use which is closer to "every 5 minutes" than Daily, which was the most frequent response allowed.

- Actually helped me so much and it's really easy to use and setup.- Helped me manage the insane amount of logins and passwords.

This is a fantastic way to accumulate and keep points at nearby stores. Nowadays, having to register for everything and remember 100 different logins and passwords is extremely frustrating. Additionally, carrying around punchcards for loyalty schemes is very inconvenient. All of that is contained in this simple small software. I appreciate how it also brings back memories of places I had forgotten. I deem it to be great!

Literally nothing to say, everything was great so far.

I signed up with 5 stars to help with repeat traffic in my resale store. It started out pretty good until we needed to make changes to customers accounts. Phone numbers could not be changed by us. Customers were frustrated because some people do change numbers. They ask me to give them name and numbers to be changed and they would do it on their end. Once i gave them the numbers they said it was too many to change. The system would go down or Freeze on several occasions and every time they would call it was hard to get through and when we did they said the would look in to it and call us back. Most of the time they would never call back. We would type in a customers phone number and someone else name would come up. Causing confusion. I have customers complain including my self (business owner) that could not receive emails or text messages. They said they would look in to it. I ended up giving them another email because they didn't know why. It began to get hard for my employees to call for support because they would be on the phone a very long time for Fivestars to say the cant fix our problem but will look in to it and call back. They would not call back and we would have to start over calling. This was suppose to help my business, but when customers can not receive the emails, text or change phone numbers, they get mad. After 2 years of trying to make this work with them i told them i wanted to cancel my service. They ask why i told them to look at my file and see all the problems i have had that they couldn't fix. He looked and said yes he understood. A few days later i got a call from Fivestars saying they think they have fixed most of my problems and they would drop my monthly fee by about $75. At this point i told them i do not trust them and wouldn't use them if it was FREE.

A very nice experience that distinguishes it from reality, which makes its use easy and not boring. Rather, it is fun and useful, so I strongly recommend exploring it.

Fivestars gave me the ability to communicate and interact with my clients, as well as the ability to communicate with their parents, and I can also send and motivate my clients through gifts and discount coupons, which made the work more realistic and serious without imposing large costs. Fivestars has been very important to my business development.

There were no problems, he met all my needs and the needs of my clients, and he is always in continuous development.