Once I did cancel I was charged massive amounts for equipment no longer  worth much.

Most store owners cashier don't know how to credit points. Confusing App and Confusing in-store experience.

The benefits of having Fivestars is great and helps clients see how valuable your business is.

This helps boost your business and return customers. A great way to have a rewards incentive for your customers, old and new.

I love how Fivestars sends all the latest deals straight to my phone, making it easy to use, find my deals, and remember what I have.

I am always looking for different ways to save money so I was definitely super thrilled about signing up the first time while I was shopping at Plato's.

Easy to navigate, customers love the option to choose their reward.

The frequency has also improved. The rewards platform is easy for customers to use and navigate through, making it a product that resonates with customers.

I really like the point system, too. When your getting close or at a reward, it emails you to let you know.

I like that it provides a central system that many places can integrate with, to make it easier for the users to keep track of their rewards. I like the coupons they send too.

It's super easy for the customers to use, too. All they have to do is type in their number, and they're done on their end.

I love the discounts/deals when I go to my favorite places that conveniently have Fivestar sitting there ready for me to punch in my number.

It is easy to see visually how many points I have and what rewards I have earned for various businesses I visit.

Price is reasonable for a pretty powerful platform. Documentation and setup guides are great.

If I have a bad signal it’s hard to use. That is really the only issue I have had with the program.

Easy to add points or redeem for rewards. Many useful fields for customer differentiation, makes marketing emails a snap.

Overall this is a great program. I have found it super easy to use and it is user friendly for all people whether they are tech-savvy or not.

And as users, they don’t notify us to use our points before the company opts out. Resulting in waste of points and eventually loss of customers.

It can be hard to click on individual icons that are overlapping over each other. It often says no businesses are found at first until you search yourself.

Small Business spending money on a useless platform.

I have enjoyed using Fivestars at business where everything is integrated, just be aware not all POS systems work with Fivestars.

Its super easy to use and understand and customer service is very helpful and knowledgeable.

I love the Fivestars software way that it helps you promote your business and provides loyalty rewards.

I like that I can earn points when I buy my vaping products from Rolling EZ. The discounts are pretty decent.

Crossroads is awesome for everyone. Use of their system is so easy and rapid.

It's been an awesome tool to reward loyal customers, and keep others coming back for more great deals that we have.

My overall experience with Fivestars has been amazing. I love that products give me the opportunity to save money at places that I frequent often.

Sometimes this app has crashed and it’s frustrating.

Overall I am happy with my membership to this program. Membership is free and you get some good perks from it.

Keeping bad reviews and unsatisfied customers from Trip Advisor.

It was easy to use and helps a lot with tracking points and log ins. Great way to promote good business practices.

I hope more establishments adopt Five Stars. I also like how they email me discount when I haven't been to an establishment in awhile.

This is an amazing way to network with other local businesses to build community for and with our customers.

Customer Service tool that provides sales and marketing built into one ecommerce platform. Love the face you are able to measure customer success online and off.

Could be possible cancel orders by mobile cause is bit hard sometimes access a laptop. In my case I was in vacation and felt it.

No video portal to attach video files of any length. Without this feature surveys are limited by media form.

I like the fact that it gives the pros and cons of the various software options we are looking at and provides a good summary of the products.

The search/directory is convoluted and can be a pain to navigate through.

Collecting feedback of customers are very much time consuming. Feedbackly has the best solution with user friendly interference.

I like feedback analyze section and results page is awesome with graphics. Notification option and rebranding options are cool.

Nice design and user experience together with a profound statistics tool make it a perfect choice if you want to get some feedback from your customers.

Really its a very good solution it helps me to get a very good visibility about the different software solution.

The ease to use and manage your sales tasks with a simple feedback from customers. The User Interface is simple and cute, is good.

Quality of search it allow me to find more information and get a good feedback and that is very helpful to me especially when i meet with me customers.

Website was a little bit difficult to skim through.

Easy to attach media portal for photos. Easy to obtain feedback on media.

You can benefit from many features such as creating and triggering automated instant upsell offers based on the feedback given and the price is also acceptable. It is easy to use and very efficient.

Customer support , nice , good , customer supporting.

Potentially lengthy integration periods. Upgrades can be costly and lead to implementation problems.

US Dollar

Looking for a better way to acquire new customers and retain existing ones? Fivestars works with over 14,000 businesses across the United States and Canada to drive new shoppers into your storefront and returning 2x more than an average customer. Engage with your customers by sending them offers, announcements, and promotions through email, text and mobile app push. You'll have access to in depth reporting of customers' visit and spend behaviors, as well as an account management team to help your business grow.



LongDescription

Multiple Payment Options

Rewards Management

No-Card Loyalty System

Payment Processing

Activity Tracking

Customer Segmentation

Debit/Credit Card Processing

Referral Tracking

Credit Card Processing

In-Person Payments

Transaction Monitoring

Promotions Management

Customer Activity Tracking

Online Payments

Survey/Poll Management

Data Security

Membership Management

Payment Fraud Prevention

ACH Payment Processing

PCI Compliance

Activity Dashboard

Dashboard

Discount Management

Loyalty Cards

Reporting/Analytics

Point of Sale (POS)

Member Portal

Loyalty Program

Rewards Points

Customer Database

Email Marketing

Performance Metrics

Alerts/Notifications

SMS Marketing

Customer History

Campaign Management

For Small Businesses

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

FiveStars

Live Online

Webinars

Documentation

Euro

Feedbackly is an all-in-one CX tool that turns feedback into sales automatically through the entire customer journey. Create customizable surveys and publish them simultaneously on any sales/communication channel; Then analyze the responses in our industry-leading dashboard and in customer journey specialized analytics tool.

Feedbackly is the a CXM provider enabling Emotional Experience measurement. Furthermore,  it shows which emotions drive sales.

Commenting/Notes

Real Time Analytics

Surveys & Feedback

Site Intercept Survey

Text Analysis

Text Fields

360 Degree Feedback

Skip Logic

Customizable Reports

Access Controls/Permissions

URL Customization

SMS Messaging

Progress Tracking

Real Time Monitoring

SSL Security

Sentiment Analysis

Conditional Logic

NPS of Customers

NPS Survey Structure

Customizable Fields

Data Import/Export

Pulse Surveys

Self Service Portal

Customer Experience Management

Multi-Channel Data Collection

Real Time Data

Complaint Monitoring

Question Library

Question Branching

Real-Time Notifications

Email Reminders

AI/Machine Learning

Email Management

Website Integration

Visual Analytics

Reporting & Statistics

Predictive Analytics

Customizable Questions

Segmentation

Data Visualization

Reminders

Customizable Templates

NPS of Employees

Multi-Language

Customer Journey Mapping

Real Time Reporting

Support Audio/Images/Video

Customizable Branding

Anonymous Feedback

Widgets

Trend Analysis

Feedback Management

Customizable Forms

Data Analysis Tools

Drag & Drop

Negative Feedback Management

Tagging

Third-Party Integrations

Survey Builder

Mobile Survey

Multi-Channel Distribution

Offline Response Collection

Search/Filter

CES Survey Structure

CSAT Survey Structure

Template Management

Question Piping

Feedbackly software pricing is based on the feedback amount you're gathering. The billing period can be monthly or annual. Welcome to try out Feedbackly for free with a free trial!

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