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> Reviews of Fullstory. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Fullstory is a good fit for you!

Source: https://www.softwareadvice.com/customer-experience/fullstory-profile/reviews

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Fullstory Reviews

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[Overview](https://www.softwareadvice.com/customer-experience/fullstory-profile/)

Reviews

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# Fullstory Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(45)

4

(18)

3

(4)

2

(0)

1

(0)

## Secondary Ratings

Ease-of-use

4.4

Customer Support

4.3

Value for money

4.1

Functionality

4.5

* * *

### Pros

"I love the ability to go in and find specific user sessions on different products I'm working on and watch exactly what the users went and clicked, where they got stuck....etc."

"Easy to use, especially with respect to non-technical/non-dev team members."

"I also love seeing the dead clicks and the rage clicks...etc."

### Cons

"Price, it is one of the most (if not the most) expensive of the session recording options out there, which is a bit hard for a lot of startups to justify."

"Its price increased on us, by a factor, and no mercy when renewing the annual contract. "

"It is very expensive for a bootstrapped startup"

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Fullstory Reviews, Pros and Cons - 2026 Software Advice