It's great,  very insightful tool. I would recommend using it, though it can be quite slow at times.

It also helps determine where there are issues in your funnel and what a potential solution might be to improve it.

Really helpful for finding bugs / improving your product UX, the pricing is way too high for the value.

Good tool to learn about users behavior and how to adapt to their needs and make their experience much better.

Overall I enjoy FullStory and the abilities it provides.

This makes it difficult to determine which options the user is actually seeing. The way they portray the user zooming-in is also a little disorienting.

We've used it to analyze conversion rate issues and it has provided invaluable insight. The FullStory support team is a dream to work with - they are responsive and go above and beyond to help out.

I recommend it to all my colleagues, it can help improve our user experience by reviewing their activity, not just to help investigate issues.

Pays itself just for using it for customer support, but every department is using it now (marketing, product management, R&D, ...).

Software has a summary section also which is great, analytics and trends are very useful and you can also integrate into jira for reports and decision making.

The integration of fullStory to the product is simple and easy due to the good documentation an good customer support. The FullStory provides some inbuilt analysis trends which is pretty useful.

FullStory has been a really useful tool for analysing the user experience on the Website.

I love how quick it is to find out the customer segments you are looking for. This is super important when QA-ing software.

We don't rely too heavily on the product simply because we can't be sure it's capturing everything.

QA teams, Product Teams, Research Teams, Customer Support Teams - everyone.

We tried the other most recommended softwares that do just that, but Fullstory is much more user friendly, smart, easy to use and capable.

FullStory is helping us immensely with UX/UI research and how to improve our app. It also helps us with customer support because we can easily identify what a user did and where he ran into trouble.

The limited window of time that sessions are available for review, and it is quite expensive.

This product is fantastic for breaking down how your user interface is faring among your users. It shows some statistics that other analytics do not.

I recommend it for any SaaS company looking to better understand the behavior of their users.

It's great for seeing what a user is doing, and has great settings to help block certain sessions from being recorded, as well as blocking elements for privacy reasons.

I love the whole concept of the software. It’s amazing to watch a customers entire journey through our website.

It also guides us into making decisions on the design of the site, its great to have the video replays of multiple sessions that help to prove or disprove our hypothesis.

State of the art product, but poor customer service and retention, unjustified price increase.

Full story is so easy to use and protects user privacy also which was a concern of mine. Its a easy to set up through segment and their customer support is there if you need any help.

FullStory gives you the ability to track and see what your prospects or customers are doing on your website. It allows you to see exactly what is going on and think of ideas on how you can help them.

If I remember correctly, setting it up was a little difficult in our environment because of our stack.

Allows me to investigate bugs and user error super quickly within a fun to use interface.

I love not only how it records your users' sessions so you can literally watch what they did on your website, but also how it then provides you analytics on their habits.

For the price it demands, I feel the ROI is very low.

Customer service was poor. Price for minimum package was increased from USD $199 to $899.

Easy to create surveys with a great look and feel.

Their support team is highly responsive and they also have many helpful instructional videos.

Generally Survey Anyplace is really easy to use, from question design, to format design and dissemination. I also really appreciate how it prepares the data and presents the summary of results.

That you have to register on a monthly basis so now I need to cancel my registration.

Positive experience with support team as they are ready to assist with difficulties encountered.

I love how easy Pointerpro is to set up and integrate with your current systems.

The tests are extremely useful and important to my business.

Easy use, advanced features. White label product that could be integrated with our own domain and brand.

Overall, fairly happy with the service. I administer quizzes and exams to students in class using Survey Anyplace.

Handling is quite complicated. You really have to think first before you start - especially the design of the flow of the questionnaire is quite difficult to execute.

From selection to demo to setup, it took less than 24 hours. And on deployment for 3000 people, the customer service team (inspite of being in different time zones) was extremely responsive.

Simple to set up and select question types. Look and feel is professional - being able to brand effectively / match colours etc is great.

Next to that we implemented it on some of our clients websites to allow site visitors to request detailed pricing offers based on their product preferences.

We only use surveys once a year so I like that we are able pause our subscription and then reactivate it again as needed.

Great software to build good looking surveys with complex structures. Also good connections and integrations to link to your other tools.

I was always concerned I'd mess up a correction and need to revert to an earlier version, so I built up a list of earlier versions.

I love using Survey Anyplace because it's so user friendly. I have the Enterprise membership and it's worth every cent I pay.

I had trouble adding a few pictures I needed feedback on at first. Then I took the time to ask.

In using this product for over a year, we honestly have not come across situations where something has been missing or where we have been disappointed with the product.

I LOVE that this software allows me to streamline learning for my students.

Great prospect information collector which integrates with pipeline management tool. Lots of integrations and capabilities.

In my market research career, I have used a ton of different survey programs, and this one is the best for creating fun and cool questionnaires.

The Report-R PDF-solution is used to give our clients personalized feedback in a nice design. The service from Survey Anyplace is very good and really quick.

It's usually something that isn't urgent. If you reorder questions, you need to redo your skip logic.

Easy to create a survey with the help of Survey Anyplace. Many predefined survey samples will also help us to prepare the survey.

It's a bit expensive for what it is. Also, when you paid version runs out, you cant use forms that you mad with a paid account anymore.

Great features, guaranteed product evolution and great customer support.

Problems saving questions and having to start the survey over when switching to a different app on my phone.

Great and easy built surveys with good functionality.

The support received was fantastic and would resolve any issues I had instantly. The dev team also consider any unique features into the development of the product overall.

US Dollar

FullStory is a web-based digital intelligence system that helps optimize the client experience. It enables users to track and monitor each customer activity. From clicks to page transitions, everything is indexed automatically. The indexed information is accessible to the entire team, which can be used to help drive business decisions.


Session playbacks in FullStory are more than just a recording, they are a view into the customer's journey. Omnisearch gives users an intuitive experience by allowing users to inspect customer activity, identify rage clicks, create funnels and review page analytics from the dashboard.


Pinpointing dead and rage clicks can help identify potential improvements to the user interface. FullStory also includes "click maps" that gives detailed page insights, including the most visited pages. This data helps you better understand the interactions made by current and potential customers. 



LongDescription

Data Aggregation

Real Time Analytics

Engagement Tracking

Funnel Analysis

Website Analytics

Email Alerts

Activity Tracking

Customer Segmentation

Real Time Monitoring

Referral Tracking

Sentiment Analysis

Single Sign On

Usability Testing

Behavioral Analytics

Multiple Site Management

Site Search Tracking

Knowledge Management

Transaction Monitoring

Collaboration Tools

Data Capture and Transfer

Data Import/Export

Campaign Segmentation

User Journeys

Event Logs

Customer Activity Tracking

Customer Experience Management

Heatmaps

Problem Area Alerts

Conversion Rate Optimization

Multi-Channel Data Collection

Compliance Management

Real Time Data

Pageview Tracking

Performance Metrics

Scorecards

Issue Management

User Interaction Tracking

KPI Monitoring

Real Time Notifications

Time on Site Tracking

Real-time Updates

Dynamic Content

Visual Analytics

Customization

Activity Dashboard

Alerts/Notifications

Predictive Analytics

Data Visualization

Visitor Tracking

Conversion Tracking

Multi-Channel Attribution

For Mobile

Issue Tracking

Keyword Tracking

Dashboard

Alerts / Escalation

Real Time Reporting

For Websites

Behavior Tracking

Goal Setting / Tracking

Reporting/Analytics

Widgets

Monitoring

Campaign Analytics

Trend Analysis

Screen Activity Recording

Summary Reports

Product Data Management

Link Management

Third Party Integrations

Element Analytics

Keyword Research Tools

Search/Filter

Augmented Analytics

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

FullStory

In Person

Live Online

Webinars

Documentation

Videos

Pointerpro is your platform to easily create assessments that allow your respondents to download personalized reports immediately.
The innovative tool allows you to provide users with tailored advice at scale. This allows everyone to automatically share their personalized expertise.

Whether you are a consultant, coach, HR professional or marketer, giving personalized expert advice could just be one click away.
You do you
At Pointerpro, an assessment is never just an assessment. As a user, you’ll be able to create a large variety of formats, from maturity assessments and competence evaluations to self-assessments and quote calculators. Every organization is unique and we genuinely believe that should be reflected in the assessments you will be drawing up. Pointerpro allows you to design your very own tailor-made assessments.
Alternate between fixed and variable text, graphs and images, based on the respective answers of your respondent. 
Knowledge is power

By drawing up your assessment, you are creating a knowledge gateway for individual users without lifting a finger. Pointerpro gives you the opportunity of turning your knowledge into individual assessments that return automated advice. Forget about time-consuming advisory sessions and provide respondents with a detailed and dynamic PDF-report, giving them the personalized feedback they would have wanted in the first place.
We all remember the days of filling out assessments, followed by a meaningless “thank you” towards the end, after which you would be waiting for advice that might not even come.

Well, the waiting game is over.
Respondents can receive instantaneous feedback and advice after filling out the respective assessment. No need for gated content or extra information, respondents can simply download a PDF after having completed the assessment.

It is time
It’s often at this point that the question arises: “Interesting, but what exactly can I use it for?”. As previously mentioned it can simply be used to save you and/or your organization time. 
Time to focus on your own strategy, time to reach a larger audience through automated expertise, time to focus on your clients, you name it. Pointerpro gives you the opportunity to set you apart from the competition and shift your time to the things that matter the most, without losing your brand’s integrity.
Whether you aspire to generate more leads, scale your business or simply better the relationship with your clients, Pointerpro is pointing towards your professional future.
Pointerpro, pointing your audience in the right direction.

Surveys & Feedback

Online Forms

Skip Logic

Customizable Reports

URL Customization

Skill Testing

Digital Signature

Data Extraction

Full Text Search

Randomization

Process/Workflow Automation

Assessment Management

Certification & Licensing

Scoring

Email Marketing

Survey/Poll Management

Individualized Assessments

Question Piping

Question Library

Question Branching

Lead Segmentation

Pre-Employment Testing

Response Validation

Response Quotas

Multi-User Collaboration

Customizable Templates

Test/Quiz Creation

Support Audio/Images/Video

Customizable Branding

Lead Qualification

Feedback Management

Forms Creation & Design

Data Analysis Tools

Archiving & Retention

Survey Builder

Mobile Survey

Multi-Channel Distribution

Offline Response Collection

Course Management

Training Administration

360 Degree Feedback

Skills Assessment

Individual Development Plans

Self Assessment

Professional plan: $69/month 2000 responses/month - $699 Annually
Enterprise plan: On request, 5000+ responses/month
ReportR plan: On request, 10000+ monthly responses
DistributR plan: On request, 15000+ monthly responses



FullStory vs Pointerpro

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