Supported Operating System(s):Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 8, Windows 10
Luminoso is a text analytics solution that helps enterprises upload, evaluate and view customer insights data using Natural Language Processing (NLP) and Artificial Intelligence (AI) technology. Its multilingual capabilities enable businesses to process data in Chinese, Japanese, Arabic, Korean and other languages.
Luminoso offers various features such as phrase and words analysis, data comparison, dataset and metadata analysis, automated feedback mining and more. Its Daylight application lets organizations evaluate a variety of conversational texts like open-ended surveys, product reviews, and support tickets to identify trends and analyze customer sentiments and perception. Additionally, it includes Compass, a supervised learning platform, which allows users ...
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