Miro vs Nicereply

RATING:

4.69

(1038)

Miro has 1038 reviews and a rating of 4.69 / 5 stars vs Nicereply which has 284 reviews and a rating of 4.75 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.69 / 5 (1038)
4.75 / 5 (284)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 31, 2023
October 7, 2022
Pros/Cons
  • Pros

  • Clean: just what you need, where you need it. Collaborative: you can easily integrate your teammates.
  • I like that it gives you the freedom to do whatever you like with the space.
  • Cons

  • Some interaction design in this software is very difficult to use, specially the font and color. Artboard works in a unique (and bad) way.
  • If you don't lock the sticker or frames, you can mess it up. The copy and paste process for images take so long occasionally.
  • Pros

  • The analytical data it provides helps coach and improve employees ability to offer great customer service.
  • What I like most about the software is the ease of use which is very important to me as a user.
  • Cons

  • If you make a mistake when setting up your reviewing, you have to start from the beginning to fix that mistake, you can't just fix it.
  • That it allows your customers, the ones who are super upset or unhappy, to continue to contribute to a neg rating. Also, i don't think it integrates with zendesk.
Pricing Range
Product Demo
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Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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