Reptrics

Reptrics is a customer success platform that helps success teams operationalize the post sales customer journey. We use an out of the box solution that proactively identifies customer risk, promotes customer adoption, advocacy, and growth. Reptrics is focused on ease of use, and time to value. Reptrics is uniquely designed to integrate natively with CRM systems and directly into product application. In doing so Reptrics helps businesses understand how their customers use their products, assesses their health, and their likelihood to renew. This gives businesses the means to automate and personalize the customer experience through timely and relevant touchpoints. Reptrics leads to an improved customer post sale experience, decrease in customer churn, and an increase in u...