Acquiring feedback and other information from customers in an easy, clean and fashioned way. Survey Sparrow saved us time and money because it is beautiful out of the box with minimal design options.

Taking Surveys becomes very easy, lot of time is saved and money is saved. Mainly our relationship with the users and client is increased.

My overall experience with the software is really good. The price is very competitive and works really well.

Pretty easy and cool way to build conversational forms and surveys.

Every step in creating a survey form is super simple and almost no learning curves needed before working with this software.

A tool that makes it easy and effective for you.

It is nice to experience a survey that feels so much more like a conversation than just answering questions. The interface is clear and easy to navigate and the analytics are top-notch.

But with the survey integrated into their chat application, we see more people responding. Meaning we are able to gather more valuable data than before.

The feature I like the most in Survey Sparrow is their ability to save a response that was partially filled.

I love that the software is flexible and not too expensive. Support are great and helped resolve my clients issues fast.

I would not recommend it - missing features and bad customer service.

They have Individual as well business type accounts. They should reduce their pricing to be in competitive market.

Home page is awesome with best color used. Home page is build on word-press.

I used other surveys like surveymonkey and swagbucks surveys but this one was better. It wasn't too complicated and more like a chat.

Also, the whole having to resign in every time you go to the site is a little annoying.

It has been great experience with the product, setup and also sharing it through links and embed.

This is a great survey tool. Comprable in price to survey monkey but does a lot more.

Lot of dependence on developers, which is a huge time suck. Doesn't allow you to handle bulk loads such as deleting or copying an audience list.

I totally love SurveySparrow it gathers clients' straightforward assessments additionally as paying you for your suppositions.

The free trial of the Enterprise was an excellent idea to make sure you can see all the options, it was very simple to use and a lot of templates to get you started.

Alternative to many of the more popular survey sights, nice look for customers.

There are a limited number of players who offers a huge set of features that help you build amazing surveys and forms in a conversational interface, SurveySparrow is one of them.

Lack of email marketing features. There is no way to send reminders easily or even segment audiences.

My clients and their clients love this software. The best resolution to typeform issues.

We are already actively looking at our internal processes to so see how we can further improve our integration with SurveySparrow.

I learned this by waiting an extended time over the weekend, then finding out on Monday that there was no Customer Service on the weekend.

Special shout out to their support team; they are good listeners, knowledgeable and solutions focused.

As long as Java Script is needed for the software to work it is hard to access the website on a mobile phone.

I appreciated the personal and responsive customer service I received from the Survey Sparrow team and we were able to make adjustments and customizations as needed.

Limited to survey only when it have the potential be so much more... such as a quiz or test tool that can generate a report.

Surveys are an excellent tool to measure the performance and knowledge of your company's employees, surveysparrow has a friendly and easy to use design.

It's up there with other top names in surveying. Definitely user friendly and easy to learn.

Overall: fast, flexible with good optionality on questions. Great, responsive customer service.

Poor chat (only) customer support. Takes hours to get a small thing done.

Overall it's ability to keep track of customers and pending invoices was a great benefit.

This was the best move for my company by far. The customer service is great.

They system picks random images and matches them with sentence fragments that make no sense. The tracking is extremely flawed and cannot be confirmed in any way.

It's been so Easy to use and customize to your liking and or  your businesses particular  needs and if any doubts the Thryv team is always available. Great platform and Set-up.

The support staff is outstanding and quick to help with anything I have encountered so far. They made my business work flow so much more smooth as far as new client tracking goes.

Overall I believe it is a great product for the price. I am thus far very happy with it.

The product is easy to use and I really enjoyed being able to use the calendar tracking. I also like the feature of setting up post in advance.

Overall, I'm very happy with Thryv. It helps me come across as more professional, and I like that there are options to scale as my business grows.

The integration with email reminders for customers is awesome... everything I was stressing about maintaining was brought to one nice package.

Absolutely worth the cost and the fact that it’s one of the few softwares that doesn’t require a 12 month contract, I do recommend it.

Fantastic email integration and good tools CRM like to recruit prospects and find new talent.

I think Thryv Sales sold me something and Thryv took NO action to get to know me as a person and gladly charged me every month for something that bought me NO Value.

It's embarrassing to be in front of a customer and for it to take more than 1 minute for the app to load, and sometimes it takes much longer than that.

This is an amazing software package that delivers all I was looking for in one place with easy user friendly connections.

To anyone who questions the price: It is worth it.

We love the ease of use, the great customer support and the marketing tools.

The training and customer service are the best I have found. They are very attentive, even reaching out to me to make sure I am getting the most from my system.

I love the many features it has and all the customization.

Honestly, I've had an overall great experience with Thryv. They have great customer support and have the digital marketing tool of the future.

I love the ease of it, the CRM helps us stay connected to our clients and the team. The team behind the services like website design, walk-through at the beginning.

They have a fantastic marketing companion called thryv leads which allocates your money with machine learning and advertisers online really effectively.

Unfortunately the customer service they provide to customers is very deceptive.

I am grateful to the team of experts that integrated all the multiple parts of the business, and put all together in a great online package.

Everything even the color scheme suck about the company.

This is a scam and rip-off from their customers who decided to leave.

Have had a wonderful experience with Thryv this far. Very friendly support, gets the job done quickly, email and support answers are so timely.

Ability for clients to schedule their appointments is also great. Also the ability to manage social media within Thry is a big plus.

Overall I love this software and all of its abilities. This is like anything you will get out of it what ever you put into it.

I recommend Thryv  because they have field agents in addition to many great  customer support avenues.

I have the best person helping me to set up my Thryv account. She has been amazing and patient with me.

He walked me through every step of the process with Thyrv and it was amazing. My website was up and running within 2 weeks, it looked great and we were ready to roll.

My experience with Thryv has been excellent. Their follow up and support has been great.

Lies, terrible support, disputes with the bank, headache after headache, more lies...how are they in business.

I like these of the use. I like it but it's affordable and it has everything that I need to run my business.

US Dollar

SurveySparrow is a cloud-based customer experience solution that enables businesses of all sizes to create engaging feedback surveys. It comes with a centralized dashboard, which allows users to import contacts and organize them in custom lists based on job titles, location and age groups.


SurveySparrow comes with a reporting module, which helps businesses analyze feedback received on every question and generate reports in real-time, providing visibility to enhance the customer experience. Supervisors can utilize built-in templates based on various variables and multiple logic-blocks to create personalized surveys, allowing businesses to improve communication with customers. Additionally, it comes with engaging conversational forms and tools such as matrix questions, rank orders and drop-down functionality for respondents to quickly answer multiple questions.


SurveySparrow facilitates integration with Gmail, Mailchimp, HubSpot, Slack, Zenkit, Shopify and other applications via Zapier. Pricing is available for monthly subscription and support is extended via phone and email.



LongDescription

Surveys & Feedback

Site Intercept Survey

Text Analysis

Text Fields

360 Degree Feedback

Skip Logic

URL Customization

Customer Segmentation

Progress Tracking

Knowledge Management

NPS of Customers

NPS Survey Structure

Rater Selection

Template Management

Data Import/Export

Randomization

Pulse Surveys

Customer Experience Management

Email Marketing

Statistical Analysis

Multi-Channel Data Collection

Survey/Poll Management

Performance Metrics

Question Piping

Benchmarking

Question Library

Survey Sample Management

Question Branching

Video Support

Visual Analytics

Response Validation

Activity Dashboard

Response Quotas

Reporting & Statistics

Data Visualization

Reminders

Chat/Messaging

Customizable Templates

NPS of Employees

Dashboard

Support Audio/Images/Video

Panel Management

Reporting/Analytics

Anonymous Feedback

Paper-Based

Feedback Management

Data Analysis Tools

Negative Feedback Management

Third-Party Integrations

Survey Builder

Mobile Survey

Multi-Channel Distribution

Offline Response Collection

Real-Time Analytics

Engagement Tracking

Personalization

Performance Management

Customizable Reports

Mass Texting

Access Controls/Permissions

SMS Messaging

Templates

SSL Security

Electronic Signature

Sentiment Analysis

Single Sign On

Skills Assessment

Conditional Logic

Customer Database

Individual Development Plans

Customizable Fields

Offline Access

Process/Workflow Automation

Mobile Access

Real Time Data

Multi-Channel Communication

Complaint Monitoring

Performance Review Management

Self Assessment

Social Media Integration

Real-Time Notifications

Email Reminders

Workflow Management

Email Management

Website Integration

Event Triggered Actions

Alerts/Notifications

Autofill

Employee Database

Customizable Questions

Segmentation

Automated Scheduling

Multi-Language

Ratings/Reviews

Customer Journey Mapping

Real Time Reporting

Customizable Branding

Employee Profiles

Widgets

Web browser (OS agnostic)

Please contact SurveySparrow directly for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

SurveySparrow

In Person

Live Online

Webinars

Documentation

Videos

Australian Dollar

Thryv is an all-in-one business management solution designed to help small businesses with essential business functions. With Thryv, business owners can expand their online presence, improve any customer relationship, and streamline payment processing. Features include an integrated CRM system, appointment scheduling, billing and invoicing, contact management, marketing automation, reputation management, social media management, automated reminders, and more.

As a cloud-based marketing and CRM software solution, Thryv helps any small business owner manage interactions with their clients, run marketing campaigns with email marketing and manage activities on various social media platforms such as Facebook, Instagram, Twitter, LinkedIn, and Google+. The solution also features an appointment booking module that enables users to manage team schedules, synchronize calendars, and book appointments from a single location.

Additionally, Thryv features a payment module that helps users to send customized quotes, estimates, and invoices to clients and accept payments via credit card. Thryv integrates with multiple third-party applications such as QuickBooks, Gmail, Slack, MailChimp, Yelp, and more and also offers a mobile app for iOS and Android devices.


SurveySparrow vs Thryv

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons