Customer Service tool that provides sales and marketing built into one ecommerce platform. Love the face you are able to measure customer success online and off.

Could be possible cancel orders by mobile cause is bit hard sometimes access a laptop. In my case I was in vacation and felt it.

No video portal to attach video files of any length. Without this feature surveys are limited by media form.

I like the fact that it gives the pros and cons of the various software options we are looking at and provides a good summary of the products.

The search/directory is convoluted and can be a pain to navigate through.

Collecting feedback of customers are very much time consuming. Feedbackly has the best solution with user friendly interference.

I like feedback analyze section and results page is awesome with graphics. Notification option and rebranding options are cool.

Nice design and user experience together with a profound statistics tool make it a perfect choice if you want to get some feedback from your customers.

Really its a very good solution it helps me to get a very good visibility about the different software solution.

The ease to use and manage your sales tasks with a simple feedback from customers. The User Interface is simple and cute, is good.

Quality of search it allow me to find more information and get a good feedback and that is very helpful to me especially when i meet with me customers.

Website was a little bit difficult to skim through.

Easy to attach media portal for photos. Easy to obtain feedback on media.

You can benefit from many features such as creating and triggering automated instant upsell offers based on the feedback given and the price is also acceptable. It is easy to use and very efficient.

Customer support , nice , good , customer supporting.

Potentially lengthy integration periods. Upgrades can be costly and lead to implementation problems.

I love the service it is simple for people to subscribe. On the back in the analytics are amazing and so easy to understand.

Mailchimp is super easy to use and was a breeze to set up. Everything was very straight forward and the user interface is very nice.

I liked that I had never used any type of service like this before and it made it very simple for my husband and I to reach out to folks who were interested in our business.

I like MailChimp and appreciate its ease of use and slick looking templates, also strong reporting and tracking capabilities.

Mailchimp works great for what it is and is price competitive. This is a great option for the budget conservative mind.

Some legit emails get marked as spam. If too many are marked as spam you run the risk of getting your account suspended or at times deleted.

Their ability to evolve in useful ways — mobile app, education program, email to postcards, etc — is what we like most, for sure, and why we stay with and recommend Mailchimp to others.

I love that I can create great looking emails with such ease. It has made a huge difference in my ability to communicate with my clients and two do connected drip marketing.

Mailchimp, is an excellent cost effective solution for sending out mass emails to customers. It has great capability for both the tech savvy and non-tech savvy users.

The customization feature allows you to create colorful and creative emails that are appealing to the eye. The scheduling feature is super helpful to plan out communications.

And allows for an all in one solution. The reporting is as good as it gets, most of their tools are free and the interface is super easy to use for editing purposes.

Customer support was terrible and when i misunderstood how to use the platform they terminated the relationship because of spam.

Mailchimp was very good and allowed my own business to grow and become stable. With a good website and domain making it stand out.

I love the ease of use ability to integrate with various platforms and ability to check daily on our growth.

Mailchimp has been great with keeping in contact with members of the community, providing important updates when needed.

The software is easy to use, it has great pricing and free services to get started. It allows you to see who is engaging in your emails and who is not, great design tools.

We use Mailchimp for all our drip and sales promo campaigns. We are a small company just getting our footing so having such an awesome tool to help us spread the word is a great benefit for us.

The concept is nice for large outreach and marketing emails. I was hoping to use this also as a customer service piece when reminding existing clients of upcoming maintenance.

Mailchimp is the perfect, entry-level system, for people that are just starting out. It is easy to use, great price (including a free version).

It came with free trial which helps to convince my company to use it. It has a great feature  and user interface that helps even any one new to email marketing to start with.

Easy to develop on using API, amazing possibility to up sell products via integrated marketing tools and integrations with e-commerce, brilliant list management features and click tracking.

I was quite frustrated with the fact that I had no assistance at all and it created a bad experience for me as a new user.

This price is outrageous. Also, they do not give you an option to not pay for the features you do not use.

The customization and integration of this software is great. Also, the easy of sending weekly and monthly newsletters is awesome.

Euro

Feedbackly is an all-in-one CX tool that turns feedback into sales automatically through the entire customer journey. Create customizable surveys and publish them simultaneously on any sales/communication channel; Then analyze the responses in our industry-leading dashboard and in customer journey specialized analytics tool.

Feedbackly is the a CXM provider enabling Emotional Experience measurement. Furthermore,  it shows which emotions drive sales.

LongDescription

Commenting/Notes

Real Time Analytics

Surveys & Feedback

Site Intercept Survey

Text Analysis

Text Fields

360 Degree Feedback

Skip Logic

Customizable Reports

Access Controls/Permissions

URL Customization

Customer Segmentation

SMS Messaging

Progress Tracking

Real Time Monitoring

SSL Security

Sentiment Analysis

Conditional Logic

NPS of Customers

NPS Survey Structure

Customizable Fields

Data Import/Export

Pulse Surveys

Self Service Portal

Customer Experience Management

Email Marketing

Multi-Channel Data Collection

Survey/Poll Management

Real Time Data

Performance Metrics

Complaint Monitoring

Question Library

Question Branching

Real-Time Notifications

Email Reminders

AI/Machine Learning

Email Management

Website Integration

Visual Analytics

Alerts/Notifications

Reporting & Statistics

Predictive Analytics

Customizable Questions

Segmentation

Data Visualization

Reminders

Customizable Templates

NPS of Employees

Dashboard

Multi-Language

Customer Journey Mapping

Real Time Reporting

Support Audio/Images/Video

Customizable Branding

Reporting/Analytics

Anonymous Feedback

Widgets

Trend Analysis

Feedback Management

Customizable Forms

Data Analysis Tools

Drag & Drop

Negative Feedback Management

Tagging

Third-Party Integrations

Survey Builder

Mobile Survey

Multi-Channel Distribution

Offline Response Collection

Search/Filter

CES Survey Structure

CSAT Survey Structure

Template Management

Question Piping

Feedbackly software pricing is based on the feedback amount you're gathering. The billing period can be monthly or annual. Welcome to try out Feedbackly for free with a free trial!

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

51-200

201-500

501-1000

1000+

Feedbackly

In Person

Live Online

Webinars

Documentation

Videos

US Dollar

Mailchimp is a web-based marketing automation service with millions of users worldwide. The application allows users to share newsletters on various social networks and track customer engagements. The application provides tools to create targeted emails, run Facebook ad campaigns, automate follow-ups and monitor campaign progress, among others.

With Mailchimp, users can collect and analyze their email responses. The application offers graphical representations of data and customer interactions in various formats. Mailchimp allows users to design, share and track email newsletters from any location. With interactive drag & drop interface, users can create and share attractive email campaigns. The built-in analytics and reporting functionality allows marketers to monitor customer activities or generate ad hoc reports.

Mailchimp also offers a mobile-based application for both Android and iOS devices. The application works as a shortcut to reach users' email marketing accounts, enabling users to receive campaign updates, add subscribers and remain informed about social media activity.

The solution serves a wide range of businesses, from small e-commerce to big online retailers and is available on a monthly subscription basis.

Real-Time Analytics

Engagement Tracking

A/B Testing

Customer Surveys

Multi-Channel Marketing

Personalization

Social Marketing

Multi-Channel Management

Lead Capture

Mass Texting

Activity Tracking

Shared Inboxes

Data Synchronization

Subscription Management

Drip Campaigns

Real-Time Monitoring

Responsive Web Design

Referral Tracking

Multi-Account Management

Real Time Editing

Marketing Calendar

Multi-Campaign

Customer Database

Recommendations

Audience Targeting

Automated Publishing

Geolocation

Collaboration Tools

ROI Tracking

Randomization

Campaign Segmentation

Email Tracking

Email Campaign Management

Lead Generation

Email Templates

Customer Activity Tracking

Subscriber Management

Email Distribution

Content Management

Form Builder

Preview Functionality

Mobile Access

Social Media Monitoring

List Management

Real-Time Data

Mobile Retargeting

Channel Management

Click Tracking

Multi-Channel Communication

Behavioral Targeting

Marketing Automation

Landing Pages/Web Forms

Social Media Integration

Behavior Analytics

Customizable CTAs

Workflow Management

Dynamic Content

Event Triggered Actions

Response Validation

Activity Dashboard

Response Quotas

CAN-SPAM Compliance

Social Media Retargeting

Website Visitor Tracking

Geotargeting

Automated Scheduling

Mailchimp offers multiple pricing plans for their Marketing Platform:

Mailchimp Marketing Platform: 

- Free - $0/per month
- Essentials - $13/per month
- Standard - $20/per month
- Premium - $350/per month
 

Feedbackly vs Mailchimp

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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