Good advanced option, though pricing is becoming less competitive.

Ability to add photos, forms were easy to build and very attractive, love the themes, free version had lots of features.

I love that TypeForm can integrate with other software in the market. It makes it easy to book calls and qualify clients when I can connect typeform to software like ClickFunnels.

The customer service is also friendly and tries to improve on their products based on the client's recommendation.

Unfortunately the editor is sometimes very slow if you have several logical steps and questions. Furthermore the own integration to Airtable is very bad, we prefer to use paper in between.

User friendly, flexible, easy to integrate, easy to customize, free basic plan, tends to run smoothly.

The customer service team then re-assigns this Typeform to the other employee using our workflow tool. Typeform is like having a an offline conversation through an online form with fields.

Excellent user experience. I loved designing the typeforms and their customer support was excellent, something I really value.

Some of the forms I create can be quite complex and as such the platform seems to slow down accordingly which can be a bit frustrating at times.

Unable to remove their branding unless you pay twice as much. So essentially you have to pay €40 more every month just to remove their branding.

I love how easy this made the process of getting documents from customers. It looks great and is super easy to set up.

Typeform has a very nice feel. The experience for the end user is very clean and has a nice aesthetic.

They nailed in user experience,  you can build beautiful forms that people enjoy. Conditions (the logic features) are a great plus.

I absolutely love typeform. Super straightforward and easy to use for both the creator and the user.

There are too many features locked behind a paywall. Because of that, we end up using google forms even though it is worse.

It's pleasant to use, both for me and for my clients, and it's fun and fresh in the design and style.

The biggest problem with Typeform, in my opinion, is the prices.

The best feature are the easy to implement forms with lots of convenient ways to get the right kind of data in the right kind of way. Clients love using them, and I love making them.

It is the best system for both easy and complex questionnaires. Especially, it has a great consumer experience which is vital for the high response rate.

Very easy to use for a pro, nice user interface and good features to try on the free version.

Overall I think Typeform is a relatively easy and inexpensive way to gain customer input through the use of forms. It is also relatively easy to implement.

I really do love what they have to offer but just wish the pricing would’ve been a little less per month to fit into my budget.

We love creating new forms and seeing how much fun we can make them. This is a great platform and is a must have.

Integrates well with other third parties application. Surveys can be customized beautifully which makes it attractive to people filling it.

Typeform is one of the best form creation platforms there is out there at the moment, especially when looking for a low budget solution.

With Typeform software it is easy to create surveys. I use these surveys locally to see what I can do to better serve my community.

My use is very limited, but my employer uses it to ask company questions for future opportunities or fun stuff like tram building exercises.

I love the ideas and the designs, also. You can easily integrate it in your website and it has so many app integrations, that you can track anything you need.

Internal reporting tools are limited. The jump between pro and premium was a little hard to swallow and there is no options for any ala cart features.

Typeform is great for making surveys look more appealing. It's easy to build surveys and make them look better than simple interfaces like Surveymonkey or Surveygizmo.

You're unable to delete responses if you're not the account owner which does make it difficult at times.

Lots of amazing features. My favorite feature are the contact forms, I love the versatility in designing them.

I love the templates that are offered on both an aesthetic and ease-of-use level. We've used this to poll customers post-purchase and have gotten excellent data because of it.

I find students leave comments which suggest they need further support, and this was frustrating as it appeared we couldn't support with this.

HappyOrNot as a product as well as the support team around it have been instrumental in the way we have worked with a global manufacturing client, focused on our food service delivery.

So far so good, easy to analize data, easy enough to collect it, to share results and to see areas of improvement.

Very easy to use - instant feedback from customers.

The smiley touch and the smiley digital provide several different teams with an opportunity to gather feedback from students in person or digitally - I really like the flexibility of this.

We found the touchless features didn't work well.

Resoundingly positive overall experience, great support from the team and a really intuitive and informative platform to use as an analyst.

The product is so easy to use, very visible, eye friendly. Everyone can vote in the survey withing seconds.

We use HoN as a touchpoint for the employees in our region. From the start the team from HoN was engaged, helpful and pleasant, we enjoyed our weekly meetings with them.

Very easy to deploy, strong reporting features, great customer support.

The only slight drawback is the simplicity of the questioning, and the inability to change some of the response questions for customers to leave feedback on.

It is great to have different device options such as button vs touchscreen depending on the data required.

Customer support is fantastic (survey set ups, problem solving etc.). Quick, simple and fun way to obtain feedback from our staff across a range of workplace services and projects.

We use it in our employee cantee, to get a better sense of the quality of our lunches and breakfast offered as a benefit for the employees.

US Dollar

Typeform is an interactive data collection tool that lets you create forms, surveys, and quizzes that people enjoy answering. By asking questions one at a time, you get more thoughtful responses and higher completion rates. Plus, Typeform’s conditional logic lets you build unique journeys, giving each respondent a personalized experience. Keep audiences interested with beautifully designed templates, a sleek interface and a complete media library.   

But it doesn't stop there. Typeform offers a range of features to supercharge your data collection efforts. Integrate your forms with your favorite tools and automate workflows to save time and increase efficiency. Robust analytics get you valuable insights to make data-driven decisions. From lead generation and customer feedback to event registrations and employee surveys, Typeform is your all-in-one solution to grow your business.



LongDescription

Surveys & Feedback

Online Forms

360 Degree Feedback

Skip Logic

Lead Capture

Access Controls/Permissions

SSL Security

Data Extraction

Conditional Logic

Customizable Fields

Collaboration Tools

Template Management

Data Import/Export

Pulse Surveys

Process/Workflow Automation

Email Distribution

Statistical Analysis

Survey/Poll Management

Question Piping

Question Branching

Lead Segmentation

Email Management

Video Support

Alerts/Notifications

Reporting & Statistics

Customizable Questions

Community Management

Customizable Templates

Live Results Sharing

Dashboard

Multiple Question Types

Online Polling

Web Forms

Support Audio/Images/Video

Customizable Branding

Reporting/Analytics

Contact Database

Feedback Management

Customizable Forms

Forms Creation & Design

Summary Reports

Data Analysis Tools

Drag & Drop

Gamification

Archiving & Retention

Third-Party Integrations

Survey Builder

Mobile Survey

Multi-Channel Distribution

Data Capture and Transfer

Data Retrieval

Scoring

Test/Quiz Creation

Performance Metrics

One-to-One Messaging

Real-time Conversations

Communication Management

Customer History

File Storage

Multi-Channel Data Collection

Employee Onboarding

Text Fields

NPS Survey Structure

Abbreviation Detection

Customer Experience Management

Configurable Workflow

Training Management

Real-Time Notifications

AI/Machine Learning

Workflow Management

Website Integration

Response Validation

Activity Dashboard

Autofill

Data Visualization

Ratings/Reviews

Panel Management

Lead Qualification

Quizzes

Interview Scheduling

Autoresponders

Appointment Scheduling

Free Plan: free to collect 100 responses per month with typeforms of up to 10 fields.

Basic: $29/month (or $25/month when billed annually) to collect up to 100 responses from unlimited typeforms.

Plus: $59/month (or $50/month when billed annually) to collect up to 1,000 responses from unlimited typeforms + everything in Basic, remove Typeform branding, custom domain, and more.

Business: starting at $99/month (or $83/month when billed annually) to collect up to 10,000 responses from unlimited typeforms + everything in Plus, drop-off rates, priority support, and more.

Other paid plan features include Logic Jumps, respondent email notifications, hidden fields, and online payment collection.

Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Typeform

Live Online

Documentation

Videos

Euro

HappyOrNot is an easy-to-use, engaging customer feedback solution that helps companies optimize their operations based on real-time, high-volume data. Our solution is made up of three core elements: HappyOrNot Smileys, Analytics, and Success services. 

HappyOrNot Smileys collect continuous, in-the-moment feedback from customers and visitors in a few simple steps. HappyOrNot Analytics connects that feedback to a time and place and lets you view the data and uncover issues, find ways to fix them, predict future performance, and engage both employees and customers. You can then make impactful changes and build customer satisfaction and loyalty to gain more efficient operations, higher lifetime value, and increased profitability. Our Success services team help you along the way, from best practices on questions to ask, to how to read the results, and further develop and integrate the usage of HappyOrNot in your organization for added value.     

HappyOrNot Smileys: Smiley Touch, Smiley Digital, and Smiley Terminal 

Our Smileys capture genuine customer feedback when and where the experience takes place, so you can understand your customers’ feelings and opinions. 

 - The largest product portfolio ensures that there is an ideal solution for every in-person and digital point of engagement 

- Friendly and engaging design attracts people, drives maximum response rates 

- Get feedback from everybody, not only from the ones who engaged with you or purchased from you 

HappyOrNot Analytics 

All feedback data from our Smileys is passed on to our Analytics platform, the engine where the magic happens. The Analytics contains both robust and very flexible data insights sections that help you see how you're doing, analyze what is going well, and assess what can be improved. 

- Understand the details with granular data by hour, weekday, month, location, channel, and more 

- Discover the reasons through open feedback, pain points, and highlights 

- Engage and share your success with your team and customers with reports, data exports, and live sharing 

HappyOrNot Success 

We also provide additional services to ensure your use of our solution is successful for your business. This includes onboarding, customer support, Help Center, additional analytics services, and a variety of other useful resources that provide you with tips and tricks to enhance the use of HappyOrNot as your business needs evolve.

Typeform vs HappyOrNot

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