Chaser vs Upflow

RATING:

4.9

(45)

Chaser has 45 reviews and a rating of 4.93 / 5 stars vs Upflow which has 14 reviews and a rating of 4.79 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.9 (45)
4.8 (14)
Ease-of-Use
5 / 5
5 / 5
Value for Money
5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
March 2, 2022
September 20, 2022
Pros/Cons
  • Pros

  • Since setting up Chaser, we have saved money and no longer required a Credit Controller.
  • Is automated so all invoices can be prioritized instead of just delinquent ones - the early follow up helps keep our invoices top of mind with our clients. Increases the amount and time to collection.
  • Cons

  • The only downside is clients email me to respond and the email address is the chaser one which confuses them.
  • Many folks on my team are familiar with that process and it is a pain to re-train them, but that is not a huge problem.
Read all user reviews
  • Pros

  • It is very easy to use, it does not require a very good knowledge of software.
  • The dashboard and metrics allowed me to have a new vision of our AR and have been added to the presentation i'm making to the management.
  • Cons

  • The only issue I have with Upflow is that our customers/agents often perceive my emails as a spam, seeing that my address is different: reminders@upflow.io.
  • It is quite difficult, at the beginning, to put the email in each invoice sending.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos