Any sales tool that enables me to engage 100's of contacts w/ minimal effort is extremely high value.

Strong call cadences to organize the volume of calls per lead. The ability to create custom lead list that bilateral sync with Salesforce.

Lack of intuitiveness, bugs, and overall garbage platform.

The ability to have dialer that we can punch in any number to dial.

Frontspin suffers from the same issues as of SalesForce, but has less integrations.

Difficult to pull specific details on call metrics. For example if you want to pull list of the phone numbers you dialed that day you can’t, you can only see the the call total.

New business phone & email outreach automation & organization capabilities.

I like the simplicity to call people. They have it set up well to where its easy to sort through tasks and lists and call prospects.

My team's number of connects with prospects have increased almost 3 times compared to the old solution used. We will never go back to the old solutions.

Front spin is user friendly. It really requires no training to teach someone how to use.

Also if you do large amount of cold calls or outside prospecting from google etc, this is a good match as well.

You are able to track opened emails, but you can only view the last 30 so its a waste if you do a drip campaign.

Overall for the price point and the features of the power dialer experience has been positive. If you are call heavy company and your target audience doesn’t use email heavily this is the best set up.

Does what it says it does & is worth the cost compared to other CRMs if your sales cycle is extremely cookie cutter and transactional.

Super easy way to log all progress and activities. You can send one off emails, list emails, record calls, log activity.

Absolute best dialer on the market, if you want your inside salespeople to call quickly and seamlessly this is the best tool for the job. Easy integration, and customization.

I recently armed myself with FrontSpin to accelerate my new business development efforts, and I'm finding it to be an excellent outreach platform.

I  don't like that you can't schedule emails to go out in the future. The reporting is also lacking.

WebAR is intuitive, easy to understand, and thoroughly designed to allow 3rd-party agencies a better technology solution in collection software.

This product is awesome. The simplicity is outstanding.

Also, if there is any questions or concerns the customer service is there and provides great assistance to help you.

Lack of examples that you can learn from and training on their analytics reporting tool.

We have been very happy with this company and the services provided. They have great customer service, and it is simple to use.

We have used many other A/R applications, and believe ACE to be the best A/R software out there.

Every time I  use interprose it is a very positive experience. I love how user friendly it is.

Each of the people we dealt with from implementation, training, testing, and live were completely invested in making this process successful for us.

Debtors can also login and dispute their debt, which loads the entire dispute right onto the account and updates credit reporting.

The ability to integrate and bring other vendors to the table, automated jobs to make your processes leaner, continuous innovation and staying ahead of the curve in technology and application.

Payment processing, letters, credit reporting, and dialing are fully integrated, leaving us to focus on collections and sales.

Missing some features since it was not designed for my market requiring development cost.

The changes and upgrades made recently have made me love WebAR even more. Thank you for always being so friendly and for making a great product.

Friendly from day one and always available. Great software which does everything you need and more at a great price.

If your looking for a great collection system at any level let me tell you why ACE is your answer.

You set up your file by putting in a follow up date along with who needs to follow up and what their next step is. No need to send that office memo telling people what needs to be done.

We are a Landlord/Tenant law firm collecting debt from tenants while in property and after they vacate.

Secure, stable,  feature rich collection software with excellent support and reasonable pricing.

The dedication of the staff to making everything work properly is amazing.

Discovering WebAR has been a lifesaving gift. The personnel is very easy to work with and are extremely helpful to guide us in structuring their software to meet our needs.

He is always so nice to me when i call. He is such a nice young man.

The software is user friendly on any level. It allows you more efficient collection.

Trial by fire when we first started. I want everything done yesterday and am always looking for ways to build it better.

A great convenience for our patients in order to pay their bills. Easy to use and great customer service.

Very good customer service. Love the work lists, as we did not have with our previous product.

They are constantly working on how to make it better and easier and if you have any recommendations they love the input.

No user manual, no outside explanation for anything. When an updates come out no fallow up on features.

I could not be any more disgusted with this company and some of their employees.

I like the fact that accounts can be pulled into Excel easily.

Ace is a wonderful product that assists our office keep up with the day to day activity that needs to be done and takes the guessing out of it.

We contribute a big part of our success to WebAR. Their product is easy to use and their customer service is top notch.

US Dollar

FrontSpin is a cloud-based sales and leads management solution which provides businesses tools to manage sales and service communication with their clients.


FrontSpin helps businesses to manage call targets according to the number of available active agents. Businesses can integrate FrontSpin with various customer relationship management (CRM) solutions to sync sales information across applications in real-time. The solution can capture data directly from email communications and call notes. The solution also logs customer interaction on a unified timeline for recording and auditing purposes.


With FrontSpin's real-time dashboard, managers can get full visibility of their team's activities. Managers and business owners can define their goals and measure their final performance against the set objectives. Other features include real-time alerts, call scheduling, auto call recording and live monitoring.


Support is available via phone and through an online knowledge base.






LongDescription

Call Transfer

Lead Capture

Activity Tracking

Auto-Dialer

Lead Distribution

Call Recording

Sales Trend Analysis

Call List Management

Contact Management

Lead Management

List Management

Call Scheduling

Multi-Channel Communication

Real-Time Updates

Activity Dashboard

Dashboard

Reporting/Analytics

Monitoring

Automatic Lead Distribution

Client Management

Call Monitoring

Third-Party Integrations

Campaign Management

Callback Scheduling

Contact FrontSpin for pricing information or a quote.

Email/Help Desk

Phone Support

24/7 (Live Rep)

Self-Employed

2-10

11-50

51-200

201-500

501-1000

FrontSpin

In Person

Live Online

Webinars

Documentation

Formerly WebAR, ACE is a cloud-based, open-API debt collection platform for collection agencies, attorneys, property managers, healthcare providers and government agencies.


This debt-based platform facilitates account bundling (common debtor), custom payment plans, processes automation, judgment tracking, custom screen layouts, unlimited phone numbers/addresses, unlimited note field space, custom forms, open-office custom letter templates, infinitely expandable database, spread posting, report automation, trust accounting, data mapping, SQL reporting and numerous integrated third-party technologies (payment processing, dialers, email, text messaging, voicemail drops, letters and data enrichment).


Included in the solution: open API; application and database server infrastructure; inherited, high data security/infrastructure compliance certifications (SOC, PCI, HIPAA, ISO, FedRAMP, etc.); real-time, multi-site data backups; document storage and real-time backups; business analytics; comprehensive change logs; customer service; monthly updates and software upgrades; and proprietary consumer negotiation avatar (virtual agent collector).



Electronic Payments

Collection Agencies

Borrower Management

Credit Card Processing

In-House Collections

Data Import/Export

Transaction Management

Compliance Management

Alerts/Notifications

Reporting & Statistics

Payment Collection

Business Process Automation

Automated Notices

Accounting Integration

Payment Plans

Real Time Reporting

Commission Management

Credit Reporting

Partial Payments

Real Time Analytics

Multiple Payment Options

User Management

Customizable Reports

Invoice Management

Risk Assessment

Template Management

Email Templates

Self Service Portal

Historical Reporting

Workflow Management

Reminders

Automated Scheduling

Customizable Templates

Multiple User Accounts

Search/Filter

Mac OS

Web browser (OS agnostic)

Windows 10

ACE does not require user licenses. Users are added/removed by admin.
Monthly rate includes real-time data backups, document storage and backups, customer support, monthly platform updates/upgrades, third-party audit certifications (SOC, PCI, PENTEST), AWS infrastructure and associated inherited data security, and more than we can list in this little box.

FrontSpin vs ACE

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