My experience with axium started out negative due to the learning curve and outdated layout, but once I became comfortable, it worked just as needed.

What I like most about axium was that it was able to connect across the entire organization and could be accessed remotely. This made communication easier and allowed for easy access wherever I was.

Layout was outdated and the many features made it sometimes confusing to navigate. It took me several weeks to feel completely comfortable with the software.

Overall good and viable option in the era of technology. Difficult but nice experience rather than old paper chart era.

Nice appearance, security features that should require to have Protected Health Information(PHI) of patients. Can integrate with website and remote access of the dental school or hospital to allow users to check charts of patients. Good and excellent way to add details of patients conditions in the chart. Nice and convenient section of patient's medical history which allows to look up patients' past medication from another provider in case patients fail to explain medical conditions. Appropriate for the dental schools because every steps require faculty input/approval. Easy to work with multiple people from different departments of school such as billing, scheduling, faculty, group directors, students, and information technology advisor.

Learning is the biggest problem. It's hard to learn by students with only few lessons. Also, it's hard for faculty members who are not technology friendly. It creates problem for most of the faculty members who works in private practice who never used this software in private practice. Sometimes, it took long to update chart rather than actually doing procedure in patient.

I think that this software is clunky, not user friendly, it is not even appealing to the eyes when looking at it. It looks like it has never been visually updated since the 90s. This program greatly adds to things running slow in the clinic and almost daily our tech guy is sending us emails of how to do some little thing because it is so complicated on Axium. Do not buy Axium if possible.

We use this at my dental school and it is awful. The only benefit I can potentially see is that this program allows for all steps to be “checked” by a faculty. That is needed as a student, as I am still learning. But I would bet there are other better programs that would be good for use in a school.

Where to begin? I have used other dental office management software and it pained me to switch to Axium. It is not easy to add specific treatment to a tooth. In order to diagnose a tooth you have to go through lists and multiple steps in order the treatment plan it, while other programs have quick shortcuts that make it so simple to add treatment. This software makes it very difficult to get everything completed after treatment. There should be one area to just “complete” all that you have done but instead I have to go to 3 or 4 different areas to open up a place where the faculty can complete it. Things are already in dental school but now add to that a program that takes forever to get everything done. I have had patients waiting 10 minutes after a prosecute while me and the professor try to complete everything. This program also doesn’t seem to have an easy way to add medical alerts. There are specific health history items that will automatically flag and show up as an alert but others, that should be flagged, don’t. There needs to be an easy way to just add medical alerts. In that vein of thought, another program allows you to just have any alert that you type up, to pop up whenever you want, like when you pull up a chart. Axium doesn’t have this capability (or at least our tech guys have never yet figured it out). It is nice to be able to have an alert like if a mother doesn’t want xrays, instead of us asking every time, an alert would just pop up and tell us.

AxiUm is a good dental system to use. It's an all-in-one place to go for patient records and financial billing. It's relatively easy to use and requires minimal training for both students, residents and financial staff.

Easy to look-up patients Detailed account information (both treatment and financial) at your fingertips Easy billing to insurance companies Xrays stored online for easy access Very detail orientated system

Medicaid and other third party billing submissions (lots of paper printing, then sorting - time consuming) Moving $ to the accurate buckets for billing purposes didn't always produce accurate results The system seemed intimidating to new users, not immediately user friendly to new employees.

This software has the necessary technology in place for attending approvals of procedures, billing, etc. so it's ideal in a school situation.

This is not a very practical software in private practice since it is a bit cumbersome and time consuming.