Curve Dental

RATING:

4.4

(275)

About Curve Dental

Curve Dental® makes everything easy so you can focus on what’s most important– improving the patient experience while retaining and attracting new patients. From scheduling, billing, texting, patient engagement, imaging, charting, reports/dashboards, implementation, support, training, data conversion, and more, Curve is committed to delivering the industry’s best all-in-one practice management solution for independent and multi-location practices. For over 20 years, Curve has been dedicated to creating an efficient and comprehensive cloud-based platform tailored specifically for dental practices. Curve Dental’s practice management software solution is designed to eliminate busy work, increase revenue and productivity, and cut down on expensive technology costs. With...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Curve Dental Pricing

Beginning at $200/mo. and includes 1 dentist. $100 per add’l dentist. Implementation begins at $199 (including new server in data center). Special pricing available for start-up practices.

Starting price: 

$200.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Curve Hero | Imaging
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Curve Dental Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Curve Dental

1 - 5 of 275 Reviews

Anonymous

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2017

Smooth and easy transition from Old School Practice Management Software.

Cost, Efficiency, usability.

PROS

This is a complete solution to meet all Practice Management needs which is great but as this software is a cloud solution it is just like your Facebook account, Instagram, email etc, it is alway available right there where you need it and it works as it should but in a modern, more efficient way. It's quite intuitive and it is always trying to help you to achieve your goal. We've yet to encounter a gap a business process that is not covered. The Add-ons with Bluefin and Fast Attach function exactly as you would expect and work seamlessly. We're a brand new office and we've leveraged Curve for Practice Management and G-Suite (from Google) to manage email and documents. Doing this has allowed us to forego a any local server or even any network wiring, simplifying and reducing the cost of the build out. Both training and support have been great and they are never shy to quickly remote to your screen to quickly resolve any issue you may have. As for cost, by any metric it has to be cheap given you there is no installation or hardware cost and as it is cloud software upgrades are seamless and inherently free. To address the main counter argument of a cloud solution we are in a south Florida and during the last Hurricane, Irma, we had no risk of any server being flooded of course but once the storm was over and Comcast was still out we simply switched on the hotspot on the phone and we were up and running!

CONS

The Kiosk facility where Patients can can fill out their forms directly into Curve is good but you can see they are still building it out.

Vendor Response

Thanks for the 5-star review! The benefits of a cloud-based management system, as you point out, far exceed the idea of keeping a server in your practice. Many thanks for your kind review and best wishes!

Replied December 2017

Dawn

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed September 2022

Highly Recommend

We have increased production and decreased AR due to the ease of reporting which allows us to manage patient care so effectively.

PROS

Curve is a fantastic software for multi location practices!! Makes the management of all locations so easy and daily, weekly and monthly reporting is streamlined

CONS

It would be great if they would continue to work toward making it more Pedo/ortho friendly. Having the option of “mother” “father” instead of just contact or patient would be fantastic. Reports need to be tweaked to not consider our parents active patients. Payment plan option would be great. We would have used the software for both our Pedo and ortho practices but at the very least you need the ability to set up payment plans for ortho contracts which is not offered therefore we have to run on two separate softwares. One for Pedo and one for ortho. Non -ideal.

Reason for choosing Curve Dental

Cost and ease in use. User friendly is a requirement for bringing in new team members.

Reasons for switching to Curve Dental

Ability to monitor multiple locations via the cloud instead of individual servers per location that had to sync data and images at a specified time. Dentis

Ian

Hospital & Health Care, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed August 2016

Not pleased.

I have been using this software since 2012. It has been a struggle. The reports are very sub-par. I have two offices and spend a lot of money with these guys but that does not get me any sort of special treatment. Just to give you an idea of how bad the reports are...there is no report to indicate the number of new patients per month. The closest you can get is new patients "created" but this would include no-shows. I asked for a special custom report to be made for my uses with NP's, referral sources, production from referral .....DENIED. They said more or less "maybe they would get to that at some point in the future....thanks for the suggestion". If I could easily switch I would do it, but it is not I won't even get started on how often their servers go down.

PROS

It's prettier than most software.

CONS

-Reports are a joke (and reports are the life-blood of a good practice management software) -Servers go down a lot -If you lose your internet you are also out of luck -Customer service is slow and not helpful -They nickel and dime you for add on's. Bridge to xray software...$$; E-prescribe....$$$, store x-rays....$$$$$

Vendor Response

Hi, Dr. Mapes! We¿re sorry we failed to meet your expectations. But that means we¿re going to try harder. For example, our reports can be customized to show nearly any data. That you did not find what you wanted means we need to look at the interface and training. Specific to a NP report showing referral sources and production from referrals: We can do that, but obviously we can make it easier to get this information. Curve Dental is the only cloud dental software that publishes performance on its website (www.curvedental.com/status). Our uptime number is 99.99%, which means our service is nearly always available. You think otherwise, so we need to work on that remaining .01%. We were surprised by your customer service comments. In an independent survey, 70% of our customers said our service is better. We¿ll continue to improve until that number is 100%. Were we disheartened by your review? Absolutely. Are we going to give up on you? Never! Thank you for your comments and best wishes!

Replied August 2016

Andrew

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2022

Decent product for multiple practices but it definitely has its flaws

Decent product for multiple practices but it definitely has its flaws. If transferring systems wasn't such a big hassle I'm not sure if I'd switch again.

PROS

Easy to use, Sidekick and Curve Gro reminders and 2 way texting are it's best features. Transitioning over with patients was easy, took some time to sort through all patients.

CONS

No mobile app for the dentists, cannot move around appts, can only see your schedule. Had trouble integrating credit card payments (physical terminal & via e portal) with the software when I first transferred over. After 6 months, 4 different credit card terminals I gave up trying and just use other vendors and manually input the payment into the ledgers. This unfortunately makes the patient portal almost useless, because patients want the ability to pay their bills online. All the other portal features are really just window dressing. Can only use one sensor at a time.

Reason for choosing Curve Dental

It was the best cloud based option at the time

Reasons for switching to Curve Dental

With multiple practices, needed a cloud based software and Curve was the best cloud based PMS at the time.

Vendor Response

We're interested in speaking with you about your concerns. Would you be willing to connect with us?

Replied September 2022

Rebecca

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Curve has been an asset to our office

Curve has been an asset in our office and has made our day to day operations easier.

PROS

Curve is very user friendly and easy to use. Constant updates on the system help to make it easy to use and the customer service is top notch. I feel that they really listen to their customers. Curve did take a little bit to get use to but we were coming from paper charts and hadn't used any electronic charting before.

CONS

The billing module and statements could really use an update. I feel they are more difficult to read and understand by the patients.

Reason for choosing Curve Dental

Curve gave us more of the features we were looking for at a great price.

Reasons for switching to Curve Dental

We were looking for a web based system that gave us most of what we wanted from a software and was easy to use.