Curve Dental Software


 

Curve Dental is a web-based practice management solution designed for small to midsize private dental practices. The solution helps to manage every facet of the dental practice business, from patient charting and clinical notes to patient education, treatment planning, imaging, billing, scheduling, and reporting.

The solution offers an interactive interface for practices to process digital images and build charting. A web-based dashboard allows users to view key metrics and track daily schedules. The built-in native analytics tool helps practices to build custom reports with interactive graphs and charts that can be shared with patients or supported medical facilities.

Curve Dental is a cloud-based application for dental group practices. The information is fully secure as Curve Dental manages all backup and security at their end, ensuring that practices do not have to worry about upgrades or server maintenance.

Curve Dental is a fully HIPAA compliant solution suitable for growing practices that are looking for an online practice management solution to manage their daily operations.

 

Curve Dental - Charts
 
  • Curve Dental - Charts
    Charts
  • Curve Dental - Images
    Images
  • Curve Dental - Custom charts
    Custom charts
  • Curve Dental - Calendar
    Calendar
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

127 Reviews of Curve Dental

 

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Software Advice Reviews (33)
More Reviews (94)

Showing 1-20 of 33

Ericka from Dr Ericka Buyco
Specialty: General dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

its mind blowing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

overall, the experience is great for myself and staff. i also like that it is linked to jive.

Pros

I like how its easy to manage patient charts, insurance, invoice, billings, appointments, etc all on one page

Cons

the charting diagram is a bit confusing to see because each tooth is so small. it took a while to get used to

 
 

Joshua from Pediatric Dentistry of Central Ohio
Specialty: Pediatric dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Curve Dental Review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It is very easy to sequence a treatment plan. Our office is still learning the system, but it has been received a lot of positive comments including. "This is easy to learn."

Cons

I'm still learning the system. We have only been live for 1 week. I wish it had a "go back button" feature.

  Response: Andy, Curve Dental

Date: May 2017

May 2017

 

Thank you, Dr. Joshua, for your kind review! One of Curve Dental's hallmarks is ease of use, and it seems you're experiencing that now. With regard to a "back button": When your cursor approaches the bottom of the screen a cookie trail will pop up showing you what parts of the system you've been to. You can simply click on any of the words to return to that particular screen. Going back doesn't change data that may have already been entered, but it does get you back to a spot where you may be able to edit data. Hope that helps. Be sure to call us if you need additional assistance. Best wishes!"

 
 

Sharla from Indy's Best
Specialty: General dentistry
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Great! It was wonderful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It was so amazingly easy to use. I was totally surprised at how easy it was to use. I would suggest everyone try this!

  Response: Andy, Curve Dental

Date: May 2017

May 2017

 

Wow, another 5-star review! Thank, Sharla, for taking the time to let other dental professionals know how you feel about Curve Dental. Very much appreciated and we hope you and your practice are doing super awesome things!

 
 

Sarah from Mesa Dental
Specialty: General dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

So so..

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Not the best.. this was the first dental program I used and it was a little difficult for my staff and I to learn. Not many options to input. The program kept shutting off on its own.

Cons

Program shutting off

  Response: Andy, Curve Dental

Date: April 2017

April 2017

 

Hi, Sarah! Thank you for the feedback. The experience you describe is not normal so we'll be giving your practice a call to learn more and help out. It also sounds like you and your team would benefit greatly from additional training, too. We'll get right on that. Best wishes!

 
 

Kelsey from SEMO Health Network
Specialty: Orthodontics
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Neat

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I can honestly say that I love that well-loved is a big word but I was very fascinated by this program lots of Pros fast acting very smoothly no crashing or anything very a great product worth its money worth all the hype I will wreck I would recommend to my friends in the dental community

  Response: Andy, Curve Dental

Date: April 2017

April 2017

 

Wow! Thank you for the five-star review, Kelsey! Best wishes to you and your practice.

 
 

Dawn from Colorado Kids Pediatric Dentistry
Specialty: Pediatric dentistry
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Curve Hero Cloud Based Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We are a pediatric dental practice that has multiple locations. We love being on a cloud-based software because it eliminates the use of remote sessions for our satellite offices. I also believe Curve to be the ONLY cloud-based software that currently has imaging in the cloud so that was a huge plus when considering software choices. That factor should also be considered when looking at the cost of most of the cloud-based software.
Curve Hero has a patient portal, online forms which automatically generate to the profile for patients and can accommodate multiple location scheduling. The reporting in curve needs a substantial amount of work and consideration by the developers and can be very difficult to use unless you have fairly detailed computer knowledge and lots of patience. They are actively working to improve the report module so believe this will be much better in early 2017. Curve Hero has a clinical module which is pretty awesome and also allows scanning into the software which is a great feature when going from a paper office to paperless.

Pros

Cloud-based software! As a manager of a very busy dental office, it is great to be able to get logged in from home without having to log into a remote session to the practice server.

Cons

Reports are extremely difficult to use/create. Sometimes the information that you are trying to review cannot be achieved without a substantial amount of time the first time the report is created.

Advice to Others

Make sure and use the online suggestion/issue feature that Curve offers. The developers take the suggestions seriously and it is not unusual for a developer to call you to get additional information on what your objective is. Curve also has a curve community and university with hundreds of training videos. It is very user-friendly and can often save loads of time and frustration if you remember it is available.

 
 

Christina from Homegrown
Specialty: Pediatric dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Good General Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great software for a general doc not the best for pedo. Poor odontogram.

Pros

Free sending claims.
Pretty user-friendly
Radiographs are built in
Nice to access anywhere that has the internet

Cons

Odontogram is difficult to read (sealant look like occlusal restorations)
Everything is in Canada more so year and month are backward
There are not any standard forms
Difficult to customize.

Advice to Others

If you are pedo I probably would not recommend this software. It's more geared to a general doc.

 
 

Darsh from BFS
Specialty: General dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Prompt and relevant information

Ease-of-use

Functionality

Product Quality

Customer Support

Curve is truly a new users dream. It is easy to use and understand. I am an IT and UX professional by trade and this software really does make it easy to adapt.

Pros

Fast. Easy to learn. Amazing customer support.

Cons

Insurance and billing could be improved.

 
 

Christy from Good neighbor dental
Specialty: General dentistry
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Best/Easiest Dental software out there!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have used a lot of different dental software. From softdent, Eaglesoft and dentrix just to name a few. And Curve Hero is hands down the easiest and best dental software on the market!! I would recommended it to anyone!

 
 

Sarah from Good Neighbor Dental
Specialty: General dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Curve Dental

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have been using Curve for almost 3 years now, I found that it was effortless to learn and Curve support walks you through every step. Curve customer service is above and beyond the competition's.

Pros

Curve has phenomenal customer service, straightforward to learn and easy to use. You can log in from anywhere which is great when you have a patient call with an emergency on a Saturday.

Cons

Curve is lacking in some features that one would think were standard in a dental software. Insurance refund is not an option, alerts other than medical aren't a feature and instant messenger would be great.

Advice to Others

I would definately compare features and ease of use before committing to a dental sofetware

 
 

Alisha from MAK Dental Group
Specialty: General dentistry

September 2016

September 2016

Lots of pros Lots of cons

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Ability to link a multi office practice. Ability to access the system at home (when it doesnt freeze)

Likes Least

Poor customer service (tech support). The reps immediately "blame" the road blocks on internet speed, computers etc...no one (at curve) seems interested in resolving the matter

Recommendations

Be sure to have a computer tech company to help at all times. You will need them when you call Curve Support. The reps at Curve seem to be reading from a manual and will blame it on every possible issue other than curve

 
 

Alan from Kildonan Place Dental Centre
Specialty: General dentistry

September 2016

September 2016

So far so good!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Web based application, that I can access from home or my phone. Not dependent on server upgrades to my intranet, no more software updates.

Likes Least

Web glitches, the software tends to shut itself down or closes the browser unexpectedly.

Recommendations

You really need to spend time updating all your email address and ways to contact your patients. During the migration process, sometimes all the information is not adequately transferred and there is some data loss during the transfer. Keep this in mind as it can stymie your efforts during the transition.

  Response: Andy, Curve Dental

Date: September 2016

September 2016

 

Thanks, Dr. Grant, for your review! The "glitches" you're experiencing are not normal. We'll reach out to your team to see what's going on. Thank you for choosing Curve Dental to help you manage the killer practice.

 
 

Angela from Good Neighbor Dental
Specialty: General dentistry

September 2015

September 2015

Online access with Curve!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

You can have everything from scheduling and periodontal charting to radiographs and billing information all within the same software is really great!

Likes Least

I wish there was a way for Dexus to link directly into Curve when taking x-Rays instead of having to export them to the desktop and then upload into Curve.

Recommendations

Make sure you are trained very well on the software before rating it. Otherwise you might not have adequate information to operate the software correctly.

 
 

eric from Good Neighbor Dental
Specialty: Periodontics

September 2015

September 2015

easy to use, easy to access, obsolete when internet is down

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

easy to access from mobile devices, different locations/computers. customizable but not as many features as softdent/dentrix/eaglesoft.

Likes Least

When the internet goes down you are unable to do most anything at the office. If X-rays are saved on another software/server, like dexis, you can view them on there. Otherwise, you need to reschedule a lot of patients/procedures. No ability to make routing slips. Privacy settings makes the schedule just about useless. Note "headings" are difficult to format.

Recommendations

Great for satellite offices that you want to "keep an eye on" from another location. Not the best for a large, multi doctor, group practice. Easy to learn but not all the features you may want/need to keep organized.

 
 

Ashley from Good Neighbor Dental
Specialty: General dentistry

September 2015

September 2015

So easy to use!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I love that this product is so easy to navigate. The sidekick makes it extremely easy and time saving to look for all the information needed when I'm with a patient, treatment planning, scheduling, and checking him/her out.

Likes Least

I do not particularly like the periodontal charting function. The furcation measurement function is not accurate. Typically measured 0-4 where are curve has it 0-3, so when charting furcaritions it can be confusing.

Recommendations

Watch the 'training' videos and contact customer support. Both of these tools have been extremely helpful in learning how to use this software for myself.

 
 

Mary from Good Neighbor Dental
Specialty: General dentistry

September 2015

September 2015

Gooe, but still a few kinks

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like that it is very user friendly and if you have questions they answered fairly quickly.

Likes Least

The conversion process. There is a lot of baxk-tracking and per patient/insurance plan changes that need to be made.

Recommendations

Make sure your staff is computer literate. It makes I very hard to teach this to people that can't navigate the modules.

 
 

Katelyn from Good Neighbor Dental Oyster Point
Specialty: General dentistry

September 2015

September 2015

Curve Experience

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

That I can access the schedule on my phone at any time. It is very convenient

Likes Least

The accounts are a little confusing for me. It takes a little while to get use to. If you make a mistake on an account, you cant just delete it from in the invoice and the patient sees the notes and mistakes on there copy of the receipt.

Recommendations

There are a lot of helpful online videos! If you end up buying the product and you want to wait on training, the videos can walk you through everything you need to begin Curve. I used the videos for a few weeks before we had training and was able to do a lot. The Curve employee are great at helping when you call for a question as well. They are great!

 
 

Bronwyn from Good Neighbor Dental-Great Neck office
Specialty: General dentistry

September 2015

September 2015

Very user friendly, but could use more features.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

This product is very user friendly. The vendor has been beyond helpful.

Likes Least

It would be nice to have a few more features. The worst part is that images and scanned documents could not be converted from our old software.

Recommendations

If you are converting from another software, be very aware of what they can convert and what they cannot. Some of the things that cannot convert make life harder.

 
 

Jordan from Good Neighbor Dental
Specialty: General dentistry

September 2015

September 2015

I am new to Curve, but so far I like it.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

What I like most about Curve is how organized patient information is.

Likes Least

What I like least about Curve is the imaging feature.

Recommendations

I recommend for others considering Curve to watch the informational videos.

 
 

Krystie from Good Neighbor Dental at Edinburgh
Specialty: General dentistry

September 2015

September 2015

Mostly user friendly, great customer support

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Easy cloud based access from mobile devices, great customer support online with quick responses to questions.

Likes Least

Curve has a lot of features, but not all the bells and whistles that some of the other big names have, especially in the billing and accounting side. It is not very easy to treatment plan and dates are often tricky to find.

Recommendations

Use the community online and ask plenty of questions. Spread out your training sessions and really play with it in the meantime so you can use the training sessions to the fullest.

 
 
 
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Showing 1-20 of 94

Jennifer from Gazda & Tadayon
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Great and super simple to use,anybody can use this software without absolutely any hesitation .

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like that the x-ray feature already comes installed.
It is super awesome to use and easy to read.
I also like the diagram that it gives you with different ways to place a cavity or crown. It lets us show the patients exactly where the problem is with detail and no confusion.

Cons

I wish that this program Had a better intake look. It doesn't allow us to customize without having admin rights.

Source: Capterra
 

Betty Jane from Champion Dental Hygiene

June 2017

June 2017

Really happy with curves ease of use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Fast, easy to use. Has anything I would need. Customer support is phenomenal. The community part of curves is great. It helps to solve a lot of my questions before I call for support.

Cons

Need the Canadian Dental hygienists form uploaded. (CDHA). It needs to get the authorization needed to be able to upload photos directly.

Source: Capterra
 

Alicia from Cimarron Dental Hygiene
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

I have had excellent service with Curve Hero. The customer support is amazing!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

So many! I can be paperless and if I ever need help, I am confidant I will receive the best help.

Pros

I love the customer support. If I ever have a problem, big or small, I know I can call and speak to a 'real' person. They don't leave you on hold forever and are very attentive to your needs. I have used many other dental programs, (such as softdent, eagle soft, dentrix, open dental, patterson's), this is by far the best one I have used.

Cons

I don't like how the periodontal charting and entering patient's birthdays are set up. I also don't like the ala cart charges. I think there should be more package deals.

Source: Capterra
 

Tracey from Brookfield Dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Curve Hero is the best, flexible software a practice can have!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's easy to use. I can log in from anywhere if needed. The team continues to improve and update the software features which keeps us on the cutting edge of dentistry.

Pros

The flexibility it offers to the providers! Having it be web based, allows providers the ease of logging in anytime and anywhere, no longer being stuck at the office to finish work.

Cons

It would be nice to have the capability to write a note on the patient statement. There's space to have it. ( Example: your monthly payment is $ )

Source: Capterra
 

Jeanne from Sonshine Family Dental

June 2017

June 2017

I like the Curve software and what it has to offer. Overall we have been pleased with the product.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As stated previously, the ease of use is my favorite feature. It is fairly easy to train new employees and have confidence that they will easily navigate their way through the program.

Pros

Curve is very easy to use and very user-friendly. Navigating through the program is manageable for even the least computer-savvy person. When we train a new staff member, I never worry about teaching them the program because it is so easy to teach.

Cons

Our least favorite feature of Curve is the charting module. It does not perform the way we think it should. While we are aware that you can't please all the people all the time, we would prefer to see changes made so that the charting module allows for more customization by the user.

Source: Capterra
 

Danielle from Oral Health Solutions NPO
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Overall...LOVE IT!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Flexibility!

Pros

It is a cloud based software! We can call work from home or satellite location using our unique logins!

Cons

We would love to see more tablet and phone use of the software. Our practice could benefit from being able to use the full functionality of the software from our login on a phone or a tablet.

Source: Capterra
 

Amy from Advantage Dentists Katy
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

I have had a great experience so far. Curve definitely has a lot to offer!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

easy dental software

Pros

It is very user friendly and easy for a person who is scared of computers to use. Reports and lists are easy to access and creating forms take less than a few minutes making front desk responsibilities a lot less stressful. Charting and clinical features are also great and improving as time goes on.

Cons

Accounting aspect took a bit to get used to as we were used to a different software. It lacks some features that other software like Softdent and Dentrix have.

Source: Capterra
 

Jon from Wheeler Pediatric Dentistry
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

great in areas. some areas need work

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is very intuitive. New employees grasp it very quickly. The lackof backups and updates is also a giant positive.

Cons

I have complained about the lack of x-rays being automated within the recare system since the day I started. I don't think you even care about this complaint anymore

Source: Capterra
 

Ashley from Berks Prosthodontics
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

While there are a few things that could use improving overall the service is great.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The ability to access the software from anywhere with a desktop and web-connection was a huge factor. I can bring my laptop home and work there or still run front desk operations while working remotely at an oral surgeons office.

Pros

We love the ability to access the software from multiple locations, and the customer support is outstanding. There is constantly improvements happening that make Curve better each day.

Cons

Some of the glitches or inability to chart things accurately can become frustrating. Due to how new the software is, this is to be expected.

Source: Capterra
 

Alicia from Cimarron Dental Hygiene
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Very good customer support!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am able to be paperless.

Pros

I like the Customer support and ease of dental charting. I like that it is easy to add medical conditions.

Cons

How birthday is entered/periodontal charting. I wish there was a place on the profile to enter medicines patient is taking.

Source: Capterra
 

Shannon from Westside Endodontics
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Can access schedule from laptop and mobile phone!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Can use anywhere you have internet access, reasonably priced.

Pros

Curve can be viewed online so you can see patient information right at home (where you need to see it during emergency patient calls) or to make sure you can see schedule changes as they occur. This program is easy to use and reasonably priced.

Cons

There are no folders under "files and letters" so after awhile the number of files can get large and then difficult to locate, which is annoying. Also the financials do not allow monthly production numbers for a year at a glance. You have to do each month separately which is time consuming and frustrating. Also Curve goes down from time to time and then you are SOL because there is no backup....

Source: Capterra
 

Dianna from Dianna Major Dental Hygiene Clinic
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Makes my life easier!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I can bill through EDI which is a huge time saver. It also does a great job tracking clients recalls.

Cons

The periodontal probing chart is awful. It requires a complete overhaul in order for me to consider using it.
The recall system for the dental hygiene department is less than ideal with respect to altering a clients interval between treatments.

Source: Capterra
 

Phyllis from Dr. Mark A. Plant, DDS PA
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

We switched to Curve Hero several years ago and have been glad we did!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very user-friendly software.

Pros

We love the versatility that this cloud-based software has given us. It truly is mobile!
We also appreciate the progressiveness of the company. They are constantly trying to improve this wonderful product. Most recently, we have started to use "Forms" to allow our patients to pre-register before their appointments.

Cons

The only thing I can think of about CurveHero that we struggle with is the format for the date of birth.

Source: Capterra
 

Dr Vilas from Aces Dental
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

I suffered with Pworks for years with server crashes etc. Good living on the cloud with curve now.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Cant even begin to describe the impact curve has had on my practice and the way in which we operate as a business

Pros

Cloud based, access anywhere anytime, scalability is instant. No fees for new users . With other companies it seemed like you were being punished for growing, with curve it's celebrated. Real team players who play on your side versus just about any other company I've seen in the dental space.

Cons

When the internet crashes, (not curve) you are down, I believe a cache update for this is coming soon though

Source: Capterra
 

Faith from Dental Derby

June 2017

June 2017

Almost always perfect.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to use. Easy to train on. Quick replies when help is needed. Curve community is so beneficial!

Pros

Any time I have questions I get them answered right away and if the representative doesn't know it they take the time to find out the answer and get back to me right away. Also its VERY user friendly and teaching others to use the software is super easy.

Cons

Sometimes it goes slower than I'd like but that's also probably our internet. I wish there were ways to customize the treatment plan wording and to include a signature line. I also wish that a feature would be added to notate if deductibles have been met for patients or if the maximum was used by all services or only some.

Source: Capterra
 

Tracy from Distinctive Smiles
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Great product- they are improving everyday

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Being able to access it from everywhere!

Pros

I love the ease of using Curve - very user friendly. When we had a new employee start it did not take her long to be able to pick it up.

Cons

I really dislike the reports- I struggle with not having the options and selections that i did with softdent.

Source: Capterra
 

Douglas from Douglas a Rolfe DDS PA
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Ala carte fees add up in a hurry

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am not sure if this software is as user friendly as dentrix or softdent

Pros

cloud based, nice graphics, decent reports, resonable phone support. I also like that the updates are done automatically

Cons

expensive....thought I would not need a server but I like my imaging software better than Curve. In the perio charting pockets of 5mm or more should be plotted in RED

Source: Capterra
 

Chad from Sanders Family Dental

June 2017

June 2017

Great overall

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Overall ease of use and customer service is excellent. Always have issue resolved quickly when needed.

Cons

Too long to roll out the Analytics Dashboard as have know about for some time. Took awhile to improve Forms/Storyline.

Source: Capterra
 

Jeff from Essex Street Dental Medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Staff is super nice, there is definitely a learning curve and the software is improving over time.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Cloud based, security, access to everything when I need it, electronic prescriptions, etc. The interface is generally pretty and I will say the support is good.

Cons

I appreciate the new developments, but they don't seem focused on the most commonly used features. The Kiosk is "neat" but I'd rather be able to see some of the specifics from the "home" or appointment screen. There is less customizability than I realized. The team is, in fairness, responsive to requests, but mine haven't made the cut yet. I get that lots of people have lots of ideas, and they are trying to expand the product. I just don't use some of the features they are putting time into at this point.

Source: Capterra
 

Erin from Synergy Therapeutics

June 2017

June 2017

It just isn't as user friendly as we would like. Prefer Dentrix

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The automatic back up to the cloud makes us feel very secure. We had a data dump due to a lightening strike a few years ago. We spent many hours working to recover what was lost. With Curve we will never have to worry about that again.

Cons

I do not like the redundancy of this software. I spend entirely too much time re-entering the same information. I REALLY hate the insurance part of this software. Updating information is ridiculous! It really stinks that there is no way to update the carrier for a particular group!! We have many patients that come in with a new plan at the beginning of the year. It is miserable trying to make sure that it is updated for everyone in the group individually. Plus it makes for a lot of extra plans in the system..

Source: Capterra
 
 
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