Curve Dental
About Curve Dental
Awards and Recognition
Curve Dental Pricing
Beginning at $200/mo. and includes 1 dentist. $100 per add’l dentist. Implementation begins at $199 (including new server in data center). Special pricing available for start-up practices.
Starting price:
$200.00 per month
Free trial:
Not Available
Free version:
Not Available
Other Top Recommended Dental Software
Most Helpful Reviews for Curve Dental
1 - 5 of 274 Reviews
Anonymous
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed December 2017
Smooth and easy transition from Old School Practice Management Software.
Cost, Efficiency, usability.
PROSThis is a complete solution to meet all Practice Management needs which is great but as this software is a cloud solution it is just like your Facebook account, Instagram, email etc, it is alway available right there where you need it and it works as it should but in a modern, more efficient way. It's quite intuitive and it is always trying to help you to achieve your goal. We've yet to encounter a gap a business process that is not covered. The Add-ons with Bluefin and Fast Attach function exactly as you would expect and work seamlessly. We're a brand new office and we've leveraged Curve for Practice Management and G-Suite (from Google) to manage email and documents. Doing this has allowed us to forego a any local server or even any network wiring, simplifying and reducing the cost of the build out. Both training and support have been great and they are never shy to quickly remote to your screen to quickly resolve any issue you may have. As for cost, by any metric it has to be cheap given you there is no installation or hardware cost and as it is cloud software upgrades are seamless and inherently free. To address the main counter argument of a cloud solution we are in a south Florida and during the last Hurricane, Irma, we had no risk of any server being flooded of course but once the storm was over and Comcast was still out we simply switched on the hotspot on the phone and we were up and running!
CONSThe Kiosk facility where Patients can can fill out their forms directly into Curve is good but you can see they are still building it out.
Vendor Response
Thanks for the 5-star review! The benefits of a cloud-based management system, as you point out, far exceed the idea of keeping a server in your practice. Many thanks for your kind review and best wishes!
Replied December 2017
Andrew
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2022
Decent product for multiple practices but it definitely has its flaws
Decent product for multiple practices but it definitely has its flaws. If transferring systems wasn't such a big hassle I'm not sure if I'd switch again.
PROSEasy to use, Sidekick and Curve Gro reminders and 2 way texting are it's best features. Transitioning over with patients was easy, took some time to sort through all patients.
CONSNo mobile app for the dentists, cannot move around appts, can only see your schedule. Had trouble integrating credit card payments (physical terminal & via e portal) with the software when I first transferred over. After 6 months, 4 different credit card terminals I gave up trying and just use other vendors and manually input the payment into the ledgers. This unfortunately makes the patient portal almost useless, because patients want the ability to pay their bills online. All the other portal features are really just window dressing. Can only use one sensor at a time.
Reason for choosing Curve Dental
It was the best cloud based option at the time
Reasons for switching to Curve Dental
With multiple practices, needed a cloud based software and Curve was the best cloud based PMS at the time.
Vendor Response
We're interested in speaking with you about your concerns. Would you be willing to connect with us?
Replied September 2022
Ian
Hospital & Health Care, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed August 2016
Not pleased.
I have been using this software since 2012. It has been a struggle. The reports are very sub-par. I have two offices and spend a lot of money with these guys but that does not get me any sort of special treatment. Just to give you an idea of how bad the reports are...there is no report to indicate the number of new patients per month. The closest you can get is new patients "created" but this would include no-shows. I asked for a special custom report to be made for my uses with NP's, referral sources, production from referral .....DENIED. They said more or less "maybe they would get to that at some point in the future....thanks for the suggestion". If I could easily switch I would do it, but it is not I won't even get started on how often their servers go down.
PROSIt's prettier than most software.
CONS-Reports are a joke (and reports are the life-blood of a good practice management software) -Servers go down a lot -If you lose your internet you are also out of luck -Customer service is slow and not helpful -They nickel and dime you for add on's. Bridge to xray software...$$; E-prescribe....$$$, store x-rays....$$$$$
Vendor Response
Hi, Dr. Mapes! We¿re sorry we failed to meet your expectations. But that means we¿re going to try harder. For example, our reports can be customized to show nearly any data. That you did not find what you wanted means we need to look at the interface and training. Specific to a NP report showing referral sources and production from referrals: We can do that, but obviously we can make it easier to get this information. Curve Dental is the only cloud dental software that publishes performance on its website (www.curvedental.com/status). Our uptime number is 99.99%, which means our service is nearly always available. You think otherwise, so we need to work on that remaining .01%. We were surprised by your customer service comments. In an independent survey, 70% of our customers said our service is better. We¿ll continue to improve until that number is 100%. Were we disheartened by your review? Absolutely. Are we going to give up on you? Never! Thank you for your comments and best wishes!
Replied August 2016
Rebecca
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2022
Curve has been an asset to our office
Curve has been an asset in our office and has made our day to day operations easier.
PROSCurve is very user friendly and easy to use. Constant updates on the system help to make it easy to use and the customer service is top notch. I feel that they really listen to their customers. Curve did take a little bit to get use to but we were coming from paper charts and hadn't used any electronic charting before.
CONSThe billing module and statements could really use an update. I feel they are more difficult to read and understand by the patients.
Reason for choosing Curve Dental
Curve gave us more of the features we were looking for at a great price.
Reasons for switching to Curve Dental
We were looking for a web based system that gave us most of what we wanted from a software and was easy to use.
Aaron
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2020
Best option for Cloud practice management
Really good experience with the software. Price is higher than it should be but it is more convenient in the cloud. If it could connect with Dental Intel, I would put it in all my offices.
PROSEasy to use. Familiar feel. No need for a server for PMS and x-rays.
CONSNo option for CBCT backup. Can't be used together with Dental Intel. Default reports sometimes convoluted although you can make custom reports.
Reason for choosing Curve Dental
Most experience with Cloud Software and liked the interface.
Reasons for switching to Curve Dental
Wanted Cloud functionality.