DentiMax
About DentiMax
Awards and Recognition
DentiMax Pricing
MONTHLY PLANS: On-Premise: In-Office: $169 / month* Ultimate: $328 / month* Cloud: Core: $299 / month* Executive: $549 / month* Unlimited: $669/month* *For cloud versions, more than one provider requires an additional fee.
Starting price:
$299.00 per month
Free trial:
Available
Free version:
Not Available
Other Top Recommended Dental Software
Most Helpful Reviews for DentiMax
1 - 5 of 105 Reviews
Kent
Medical Devices, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2023
Better than Dexis.
I think these are the best digital X-Ray sensors on the market.
PROSI was most concerned about Price, Diagnostic Acuity, and Durability.
CONSNo cons after more than 10 years of using DentiMax products.
Reason for choosing DentiMax
DentiMax has a better image that can be customized to my preferences. Dexis won’t do that.
Reasons for switching to DentiMax
Cost and Software instability with Dentrix.
Nasira
Medical Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed December 2017
Dentimax for our office
Fairly simple, customer service reps are helpful, auto-email feature, clear displays, usually works well.
CONSSystem is very slow sometimes, additional features require upgrade and fees. Would be nice if template mode was easier to use to make recurring appointments.
Vendor Response
Hello Nasira, Thank you so much for the review! We are glad you are enjoying DentiMax. We would be happy to have a technician call and speak with you about any slowness you are experiencing and make sure you are up to date with all the technical specs required, and what the optimal performance options are, to see where we can help! Also, we can run through the fastest way to create templates for blocking the schedule (since there is a few options), and show you how you can easily copy/paste them once created to go into any column/provider’s schedule! One of the best things about our company is that we never force anyone to purchase an upgrade or pay for annual maintenance. You are welcome to skip a few upgrades if you would like, and purchase them when you do see an upgrade with the desired features (and you do not have to pay for the ones you skipped!). We do also have monthly maintenance options that include the upgrade, as well as some other cool features, such as texting and online kiosk. We will be happy to review your options with you as well for when you are ready to upgrade. We look forward to helping you however we can, and appreciate your DentiMax loyalty! Sincerely, Alicia
Replied January 2018
Monique
Medical Practice, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
2
EASE OF USE
2
VALUE FOR MONEY
4
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed December 2018
Dentimax is not very user friendly but if you are working on a budget it might be one to consider.
The Home page has multiple icons which allows you to navigate the system with ease. There is a help icon on the pages that allows you to get instructions on how to do a task which is helpful. Compared to other softwares , the price is affordable and reasonable. The kiosk is a great feature but it never worked properly.
CONSThe software constantly freezes, customer service does not know why and they blame it on Windows updates. The kiosk never worked so I cancelled it. The treatment planning page and dental charting page has too many out of dated terminology and needs updating while the whole system could be more simple and has too many steps to complete. If you need to resubmit a claim you have to start over from scratch which it time consuming when you should be able to revise the original and resend it. Adding patients information is not user friendly either when having to input but from the kiosk, when it was working, it was a breeze. When ever you need customer service there is always a long wait, plus they want you to pay extra money for help.
Vendor Response
Hi Monique, Thank you, I understand support had worked with you at length and found that your internet was needing to be upgraded. Wifi, while convenient, does not always provide a stable connection for data transfer, and the internet specs you had at the time of your call did not meet our required specs. 1) Terminology: updated annually with the latest CDT codes, and is also customizable by the user. Our system offers 2 click charting, making it incredibly fast. Here is a training video for reference: https://youtu.be/E_3fzNG5z9Q?t=1591 2) Claim resubmission: all you need to do is open the claim you had previously submitted that says “billed” and change the status back to “ready to bill”. 3) New Patients: you must enter the same basic info such as name/address/dob, etc, any software would require. 4) Support: we do not require you to have a separate support contract for assistance on that item. We have high call volumes at different times of day, just as any company doing phone support, but Customer Support is available via phone, email, and web chat as well. Please let us know if you would like additional assistance in training. Thank you kindly, Alicia Dieujuste
Replied January 2019
Eileen
Medical Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2017
Dental Software
While I don't believe a Five Star Dental software program currently exists, as they all have different strengths and weaknesses. I do believe that Dentimax is trying to reach that 5-star mark. I have previously used Dentrix and Eaglesoft and am now using Dentimax. It is very user-friendly and has many features that are helpful with managing a paperless office. From scheduling to treatment planning and charting to the collection, Dentimax is aiming to improve each aspect, and trying to make it better and more user-friendly.
PROSClinical, charting, imaging, and practice management integration. Cost effective practice management system.
CONSCustomer IT support can be slow and ineffective, but they find a way to make sure we are taken care of as a customer.
Vendor Response
Hi Eileen, Thank you so much for your review of DentiMax. We appreciate your feedback and the opportunity to serve you better. We always love being on site in your office and appreciate the special relationship we have with your practice. DentiMax takes pride in offering excellent customer support and we do everything possible to resolve any questions or concerns in one telephone call. If ever you have a concern about call resolution, our supervisors and managers are always standing by to help understand the situation and expedite a resolution whenever possible. Thank you for your continued loyalty to DentiMax.
Replied February 2017
April
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Love my Dentimax
I have used Dentimax software for 8 years and wouldn't use anything else. I love how easy it is to use. The latest upgrade did have some glitches, some of which we are still working with Dentimax support to figure out. One of these glitches I consider an important issue that must be fixed, but I'm still keeping it and have had a good experience overall working through it.
PROSDentimax has all the features of much more expensive practice management systems, very user friendly and doesn't have the constant fees for upgrades and maintenance. It's good value for the money and the sales and support staff have always been very helpful.
CONSIt's not as widely known with staff as software like Eaglesoft or Dentrix so there's always training for new staff. But it's easy!
Vendor Response
Thanks for the great review Dr. Westfall! DentiMax Loves you too! I'm not sure what the issue is that you are still encountering, but I will follow up with the support team and we will get in touch with you soon. Thanks again!
Replied July 2018