DentiMax
About DentiMax
DentiMax Pricing
MONTHLY PLANS: On-Premise: In-Office: $169 / month* Ultimate: $328 / month* Cloud: Core: $299 / month* Executive: $549 / month* Unlimited: $669/month* *For cloud versions, more than one provider requires an additional fee.
Starting price:
$299.00 per month
Free trial:
Available
Free version:
Not Available
Other Top Recommended Dental Software
Most Helpful Reviews for DentiMax
1 - 5 of 104 Reviews
April
Health, Wellness and Fitness, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
Love my Dentimax
I have used Dentimax software for 8 years and wouldn't use anything else. I love how easy it is to use. The latest upgrade did have some glitches, some of which we are still working with Dentimax support to figure out. One of these glitches I consider an important issue that must be fixed, but I'm still keeping it and have had a good experience overall working through it.
PROSDentimax has all the features of much more expensive practice management systems, very user friendly and doesn't have the constant fees for upgrades and maintenance. It's good value for the money and the sales and support staff have always been very helpful.
CONSIt's not as widely known with staff as software like Eaglesoft or Dentrix so there's always training for new staff. But it's easy!
Vendor Response
Thanks for the great review Dr. Westfall! DentiMax Loves you too! I'm not sure what the issue is that you are still encountering, but I will follow up with the support team and we will get in touch with you soon. Thanks again!
Replied July 2018
Eileen
Medical Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2017
Dental Software
While I don't believe a Five Star Dental software program currently exists, as they all have different strengths and weaknesses. I do believe that Dentimax is trying to reach that 5-star mark. I have previously used Dentrix and Eaglesoft and am now using Dentimax. It is very user-friendly and has many features that are helpful with managing a paperless office. From scheduling to treatment planning and charting to the collection, Dentimax is aiming to improve each aspect, and trying to make it better and more user-friendly.
PROSClinical, charting, imaging, and practice management integration. Cost effective practice management system.
CONSCustomer IT support can be slow and ineffective, but they find a way to make sure we are taken care of as a customer.
Vendor Response
Hi Eileen, Thank you so much for your review of DentiMax. We appreciate your feedback and the opportunity to serve you better. We always love being on site in your office and appreciate the special relationship we have with your practice. DentiMax takes pride in offering excellent customer support and we do everything possible to resolve any questions or concerns in one telephone call. If ever you have a concern about call resolution, our supervisors and managers are always standing by to help understand the situation and expedite a resolution whenever possible. Thank you for your continued loyalty to DentiMax.
Replied February 2017
Anonymous
2-10 employees
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2023
Free Trial Fraud
Very poor. [sensitive content hidden] is the agent we worked with and he hung up on my wife when she said we wanted to return the sensors.
PROSNothing about this product was satisfying.
CONSThe lies and deception. They advertised a 30 day trial and cut it to 2 weeks in the contract and didn't complete the installation.
Whitney
Health, Wellness and Fitness, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2018
DentiMax
The best customer service, although wait times on the phone can be long. But e-mails and phone calls are always returned. The program is pretty user friendly and has many features.
CONSIt would be nice to search patients via cell phone number, not just the home phone. The ledger can be confusing the way it distributes payments and adjustments - makes for a very complicated print out for pts to take home.
Vendor Response
Whitney, Thank you so much for the review! I can appreciate your feedback about customer service. We will be upgrading our phone system soon to direct people to the most appropriate extensions when they call, as well as hold your place in line for a call back. We are very excited to have a new system to better serve our customers. In the meantime, you are always welcome to email support@dentimax.com, and simply request a call back instead of waiting in line, or use our new DentiMax chat tool on our website, www.dentimax.com! You can in fact search for your patient via cell number, and we can show you how to use the customize filter option on the screen. I will have training reach out to you about this asap. As far as payments and adjustments go, where the money from the patient or insurance gets distributed to is totally in your hands. The ledger is designed to work like an EOB that the office and the patient would receive from insurance. Training can help with this too!
Replied September 2018
Tammy
Medical Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2022
Everything you need in one software
From the first call, you are greeted with a friendly voice and someone ready to help from sales to support. When issues have aroused the support team has taken care of it immediately. The software has everything we want in practice management software.
PROSDentiMax thought of everything when it comes to their software. Line item accounting is very important to stay on top of where patient balances are coming from. The ability to navigate to any part of a patient file with a click of a button. The ease of use with the option to bookmark multiple screens when needing to come back to a patient is very helpful. Overall the ease of navigating through the software is important. DentiMax kept that in mind.
CONSI've used the software for 7 years and with each upgrade enjoy the software more.
