DentiMax software


DentiMax offers a complete digital sensor and practice management software with integrated ONC-ACB certified electronic health recording system capabilities for dental clinics. The software can be installed locally on any Window-based device or hosted in the cloud as a SaaS application. The combined suite offers features such as insurance and claim management, patient billing, period charting, patient scheduling and auto clinical notes.

With DentiMax practice management system, dentists and their staff can send X-rays, medical bills, prescriptions and other insurance attachments electronically to patients. The clinical note builder allows dentists to create and record clinical notes. Clinics can use DentiMax's imaging tool or integrate their existing digital sensors to generate digital x-rays of the tooth. DentiMax supports over 25 third-party sensors including Eaglesoft, Dentrix and Softdent.

DentiMax also features the ability to track employee time, verify patient insurance online, schedule appointments, process credit card payments, maintain accounting ledger, electronically store documents, electronically send prescriptions and appointment reminders.

Supported Operating System(s):
Windows 7 , Mac OS , Web browser (OS agnostic) , Windows 8 , Windows 10

89 Reviews of DentiMax

Showing 1 - 20 of 89

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  • Christopher from MarlowFamilyDental

    Number of employees: 2-10 employees

    July 2018

    CTG review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The ability to track treatment plans has given us the potential to fill open or cancelled appointments.

    Pros

    I appreciate the ability that Dentimax offers in customizing the software to our office's unique requirements.

    Cons

    We have intermittent times when the labtop does not sync with the main computer. I hope
    that we don't need to upgrade to a server.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Whitney from Lethbridge Dental Hygiene Clinic

    Number of employees: 2-10 employees

    July 2018

    DentiMax

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The best customer service, although wait times on the phone can be long. But e-mails and phone calls are always returned. The program is pretty user friendly and has many features.

    Cons

    It would be nice to search patients via cell phone number, not just the home phone. The ledger can be confusing the way it distributes payments and adjustments - makes for a very complicated print out for pts to take home.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Johnny from Brea Ranch Dentistry

    Number of employees: 2-10 employees

    July 2018

    Dentimax review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Good customer support and accessibility is good.

    Pros

    Platform looks good and can run reports easily

    Cons

    Software is glitchy. There are little things that can be improved so less mistakes are done by users.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: DentiMax Dental Software, DentiMax

    July 2018

    Thanks for the review Dr. Koo! We would love to hear the ideas you have on how to reduce staff mistakes. I do know that you still have some training time left, so perhaps we should setup another training session for you and the staff. Also, we can see what items you are encountering that appear glitchy, some of which could be addressed within your internal network; I'll have our team reach out to you for help!

  • April from A Westfall Dental Corporation

    Number of employees: 2-10 employees

    July 2018

    Love my Dentimax

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have used Dentimax software for 8 years and wouldn't use anything else. I love how easy it is to use. The latest upgrade did have some glitches, some of which we are still working with Dentimax support to figure out. One of these glitches I consider an important issue that must be fixed, but I'm still keeping it and have had a good experience overall working through it.

    Pros

    Dentimax has all the features of much more expensive practice management systems, very user friendly and doesn't have the constant fees for upgrades and maintenance. It's good value for the money and the sales and support staff have always been very helpful.

    Cons

    It's not as widely known with staff as software like Eaglesoft or Dentrix so there's always training for new staff. But it's easy!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra

    Response: DentiMax Dental Software, DentiMax

    July 2018

    Thanks for the great review Dr. Westfall! DentiMax Loves you too! I'm not sure what the issue is that you are still encountering, but I will follow up with the support team and we will get in touch with you soon. Thanks again!

  • Anita from Dr burkholder

    Specialty: General dentistry

    Number of employees: 2-10 employees

    July 2018

    Clinical and front office

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Love this combination of business and clinical software, including intra oral photos and radio graphic documentation

    Pros

    Simple to use, good intergration, clinically sound and business sound
    Easy to customize charting and emr

    Cons

    Sometimes you have to override the insurance payment input as when payments are posted they are automatically distributed. There needs to be an archive folder.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Christopher from Christopher Linscott, DDS

    May 2018

    Three years and DentiMax has performed well. A few minor glitches, but all workable.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Costs, very reasonable and even more so when compared to the big house suppliers. When is have issues, I get help quickly from technical support.

    Cons

    Sometimes opening the same patient on multiple workstations does not flow well. Not a big issue, but a little aggravating.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Clive from Ocean dental ltd

    Specialty: General dentistry

    Number of employees: 2-10 employees

    April 2018

    Easy company to deal with and great software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Helpful tech support .

    Pros

    Easy to use and economic. Simple menu enables rapid charting . Support staff find the appt entry quick and easy . Helpful tech support

    Cons

    Ledger can be a little confusing. Reports that come with system could be improved. Would be nice to have graphs of production revenue and new patient numbers.

    This review was submitted organically. No incentive was offered
    Review Source

    Response: Alicia, DentiMax

    April 2018

    Hello Clive, Thanks so much for the great review! I’d love to make your experience even better and get you some more training on the ledger. We do line item accounting, which is different than most dental software companies out there. It’s a great tool to have and makes true accounting a lot easier and more detailed. DentiMax 18 comes with new and advanced report options that we’d be happy to show you as well, including production and detailed new patient reports, unscheduled treatment that you can search by code, and much more. The home page in DentiMax also does allow for graphing options as well, which can show you, and hear your ideas too! We are always willing to take suggestions from our customers, and make them happen, which is typically where our new features come from. Please feel free to reach out to training@dentimax.com with a convenient option for you, and we can go through these points together! Again, thank you for taking the time to give us your great feedback. Sincerely, Alicia

  • Frank from Frank L. Karkazis, D.D.S.

    Specialty: General dentistry

    Number of employees: 11-50 employees

    April 2018

    I love Dentimax, have been using since the early DOS program. I would not change practice software for anything.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    I totally recommend Dentimax. Dentimax is awesome.

    Pros

    Very easy to use. Very easy to learn and master. The report writing department will work miracles. The support department equally as expert.

    Cons

    This review was submitted organically. No incentive was offered
    Review Source
  • Tammy from Hugh Desert Dental

    Specialty: General dentistry

    Number of employees: 2-10 employees

    March 2018

    Best software I've used in a Dental office

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I've used DentiMax at the office I'm in for over 3 years now and love the program. With using other programs over the years I found Dentimax was the perfect choice for our office with the way navigation and great customer support.

    Pros

    Very user friendly. Easy navigation from one area to the next. Makes treatment planning easy and fast. Love the option for numerous tx plans. Fast and easy checkout as well as scheduling recall during checkout!

    Cons

    I can't say there's anything I don't like about the program. It was missing a few reports in the beginning but that was swiftly taken care of.

    This review was submitted organically. No incentive was offered
    Review Source
  • Nicholas from Nicholas Rowley D.M.D.

    Specialty: General dentistry

    Number of employees: 2-10 employees

    March 2018

    Dentimax is great!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have experience with other dental practice management software, but Dentimax is my favorite. I did my research before buying and even contacted some other dentists before making a decision to ask them about their experience with it. All of them had good things to say about Dentimax. I have been using it for about a year now and have no complaints.

    Pros

    Customer service is second to none. Software is very user friendly and packed with features. It does everything I need it to do and a lot more.

    Cons

    I don't have any complaints really. It has been a very positive experience for myself and the rest of the office.

    This review was submitted organically. No incentive was offered
    Review Source
  • Naomi Susan from Dr. Cohen

    Specialty: General dentistry

    Number of employees: 2-10 employees

    March 2018

    The support staff saves the day, yet again!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It has been great having her to help us/remind us how to do everyday tasks that no one ever trained us on or originally quickly went over and now we forgot. She is incredibly patient, kind, upbeat and helpful every time we've had a problem (or just didn't know how to do) She always calls back quickly and has made learning the system an easier chore. WAS

    Pros

    there are reports for 90% of our needs. It's better than doing by hand. We have many issues but the tech dept. and the support staff has been very helpful and have corrected most of them.

    Cons

    all the glitches in the program. everyday a new problem occurs.
    Its extensive which is great but also difficult to find some reports as many are similarly named. or figuring out which one I do need.

    there is no report to print a full sheet of one insurance carrier at a time. I don't need a sheet of 40 carriers if we use 10.

    issues with calander. when trying to make next appt. a message often comes up saying grid index out of range file, prog pref and I have to get out of the program, go back in and try the calendar again to see if it will advance 90 days or whatever time frame I was trying to do.

    This review was submitted organically. No incentive was offered
    Review Source
  • Meredith from Michael J. Grau DMD, PSC

    Specialty: Oral and maxillofacial surgery

    Number of employees: 2-10 employees

    March 2018

    Excellent customer service and support team with quality software!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I have found the dentimax team to be very helpful in setting my office up for success. They have attentively answered all of my questions, even when I have been annoying or slow to understand! I appreciate that level of customer service because it is so rare.

    Pros

    Ease of use. Gives us everything we need to make appointments and keep patient info organized as well as draw up billing statements.

    Cons

    Wish there were a way to more easily attach x-rays from non-Dentimax software and to attach referral letters to patient info.

    This review was submitted organically. No incentive was offered
    Review Source
  • Regina from Pleasant Dental

    Specialty: General dentistry

    Number of employees: 2-10 employees

    February 2018

    System ALWAYS down, Customer service/support is TERRIBLE...

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    our office would NOT recommend this software.

    Cons

    Our system is ALWAYS down, we wait for 45 mins to an hour before we can even get anyone on the phone, so we end up having our patients waiting or have to end up rescheduling them.

    This review was submitted organically. No incentive was offered
    Review Source

    Response: Alicia, DentiMax

    February 2018

    Hello Regina, Thank you for your feedback. I understand that our tech support team has already been in contact with you promptly, to help trouble shoot what is going on with your in-house server. We will be happy to connect with your IT person as well to work to get the issue resolved. We take as much time as needed on the phone with each client, and so cannot anticipate the hold times, (which will be dependent upon the circumstance of why the client is calling) but in an urgent situation, you may always email support@DentiMax.com for an immediate response, and a prompt phone call back if ever you cannot log in to DentiMax, even if it is your server issue, we will be happy to help identify that for you. Thank you kindly, Alicia Dieujuste

  • Michael from Fashion Isle Smiles

    Specialty: General dentistry

    Number of employees: 2-10 employees

    January 2018

    Dentimax Software

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This software integrates well within any dental practice, allowing the dentist to provide quality care proficiently and professionally.

    Cons

    Overall, there is very little that I have to complain about our software. Once in a while our server is on the slow side, but not sure if that has to do with our internet or the software itself.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Nasira from Fashion Isle Smiles

    Specialty: General dentistry

    Number of employees: 2-10 employees

    December 2017

    Dentimax for our office

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Fairly simple, customer service reps are helpful, auto-email feature, clear displays, usually works well.

    Cons

    System is very slow sometimes, additional features require upgrade and fees. Would be nice if template mode was easier to use to make recurring appointments.

    This review was submitted organically. No incentive was offered
    Review Source

    Response: Alicia, DentiMax

    January 2018

    Hello Nasira, Thank you so much for the review! We are glad you are enjoying DentiMax. We would be happy to have a technician call and speak with you about any slowness you are experiencing and make sure you are up to date with all the technical specs required, and what the optimal performance options are, to see where we can help! Also, we can run through the fastest way to create templates for blocking the schedule (since there is a few options), and show you how you can easily copy/paste them once created to go into any column/provider’s schedule! One of the best things about our company is that we never force anyone to purchase an upgrade or pay for annual maintenance. You are welcome to skip a few upgrades if you would like, and purchase them when you do see an upgrade with the desired features (and you do not have to pay for the ones you skipped!). We do also have monthly maintenance options that include the upgrade, as well as some other cool features, such as texting and online kiosk. We will be happy to review your options with you as well for when you are ready to upgrade. We look forward to helping you however we can, and appreciate your DentiMax loyalty! Sincerely, Alicia

  • Anita from Dr burkholder

    Specialty: General dentistry

    Number of employees: 2-10 employees

    December 2017

    Dentimax practice management and clinical software

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    User friendly, help at your fingertips: I love watching the U tube videos. Excellent clinical applications that integrate well with dentimax imaging. The practice management modules are excellent as well, allow for billing, and all financial reports needed to track productivity and revenue.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Preet from Arlington Dental Wellness

    Specialty: General dentistry

    Number of employees: 1 employee

    October 2017

    Dentimax is similar to dentrix, however it is a lot more affordable with much better training and much simplier navigation.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great support and efficiency.

    Pros

    I like that I have customer support representative just a phone call away and get personalized help. The system is easy to use and simple to understand.

    Cons

    I think that it could look a little nicer, however they are developing a new look, so that should come in time. Also it would be nice to be able to link a calender so patients could schedule themselves from my website.

    This review was submitted organically. No incentive was offered
    Review Source
  • Kent from Mesa Dental Health

    Number of employees: 2-10 employees

    October 2017

    DentiMax is a company I can rely on to help me manage and organize my private practice.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    An excellent value. Solid , intuitive, software at a low price in comparison to other practice mgmt. programs.

    Pros

    It is simple to track scheduled production, and collections as they occur throughout the day. I really like that feature and look at that screen many times each workday.
    I also like how the DentiMax staff can design any report for me that I would like my software to generate. This allows me to have just the information I want from my software, whenever I need it.
    I also like the seamless integration between DentiMax and DentiMax Imaging. The imaging program is top-notch and allows me to diagnose with confidence. The Dentimax staff applied special "filters" to my imaging program which allows me to have the clearest images of any of my colleagues!

    Cons

    There are a somewhat limited number of icons to use on the charting screen and I would like to see those expanded. I understand an update to the software is coming soon however which will improve the selection.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Maria from Glencairn Dental

    Specialty: General dentistry

    Number of employees: 2-10 employees

    September 2017

    Great customer support & staisfation !

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Dentimax has several features to make it an efficient dental practice management software. At times, it does seem difficult to figure out certain features but their customer support ( one of their team workers) has been very efficient. With her online training for less than an hour, we were able to fall back on track with the software & continue working in a smooth manner.

    Cons

    Text messages to inform patients regarding their scheduled appointments is an additional monthly fee

    This review was submitted organically. No incentive was offered
    Review Source
  • David from Camino Health

    September 2017

    Easy to USe

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    How easy it is to implement and start using and the ability to integrate both imaging, PM and clinical

    Cons

    The database it uses is not a mainstream software, while their staff is experienced in it's use it is hard to get outside assistance.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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