BestoSys vs Dentrix Ascend

BestoSys has 180 reviews and a rating of 4.82 / 5 stars vs Dentrix Ascend which has 223 reviews and a rating of 4.18 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.82 / 5 (180)
4.18 / 5 (223)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
September 14, 2022
October 4, 2022
Pros/Cons
  • Pros

  • All features, whether it be related to communication or accounting, or integration with other apps like WhatsApp, Facebook etc are very helpful and novel even as of today.
  • Easy billing, effective dental office to patient communcation and amazing statistical analysis. Effecient customer support by team Bestosys.
  • Cons

  • Limited Fields and customisation for entry of details in some cases.
  • Sometimes software lags, but this issue is usually it is limited to 1-2 times per month.
  • Pros

  • I also love the dashboard, it shows what claims need to be worked on and helps keep the team on track.
  • I like the ease of use...meaning it's easy to navigate. Simplified version of their more complex server-based Software.
  • Cons

  • Over billing and taking forever to get refunded, horrible customer service-they treat you badly and are only available short hours for monetary issues. They purposely hang up on you and avoid calls.
  • Dentrix ascend is missing some of the key components of traditional dentrix.
Pricing Range
Product Demo
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FrontRunners

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FrontRunners

2022

Advisor Recommendations

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9 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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