All features, whether it be related to communication or accounting, or integration with other apps like WhatsApp, Facebook etc are very helpful and novel even as of today.

Limited Fields and customisation for entry of details in some cases.

Sometimes software lags, but this issue is  usually it is limited to 1-2 times per month.

Easy billing, effective dental  office to patient communcation and amazing statistical analysis. Effecient customer support by team Bestosys.

Recently they have launched the WhatsApp feature. This has been an excellent addition.

Very comfortable and user friendly software. Recommended to all dental professionals.

Only problem I encountered in BestoSys. Other all problems they have either solved or are under consideration.

Audio consent recording feature is great. Excellent customer service.

We are getting good traction & patient engagement with this. The other useful tool that we have is the membership option.

Easy to use and in 1 displayed page only we can check appointment, billing and clinical data.

It should have templates to choose for billing patterns and prescription formates. It sometimes looses connectivity.

Quite easy to use and alots of features it has. That's makes this software outstanding compare to other in market.

It's efficient to use and very friendly at the same time, it's comprehensive and detailed.

Whatsapp feature has made life very easy. We as staff are happy that we can send images links and documents through the bulk WhatsApp feature.

Patients are happy as they receive WhatsApp msgs and never miss them as WhatsApp is the most used messenger app. Bulk whatsapp messages is really helpful to reach 5000 patients at a time.

Recently added watsapp messaging , personal as well as bulk , gives ease of communication and helps to market paractice better.

Bestoys is very user friendly. Support system is always ready to help.

Ease of use, detailed and specific to the industry, value for money, cloud based.

Good They are better than other lot and they are improvising in the issues and resolving issues which doctors face.

Bestosys has helped me in a great way to retain my existing clients at no extra cost which I think is the best thing.

New Whatsup integration is awesome feature. It  gives Practice different , customized , Professional  touch, surely appreciated by patients.

Overall the experience has been quite exciting. Always recommended to any one asking / seeking for such solutions.

Very responsive and quick service. Detailed management of leads and patient treatments.

It refreshes very quickly. The integration of the app with the phone contact is helpful.

Over billing and taking forever to get refunded, horrible customer service-they treat you badly and are only available short hours for monetary issues. They purposely hang up on you and avoid calls.

Overall- I love this system and need more training. I love that I can view my day from any device with the internet.

Customer service is so helpful. They remote in and show you step by step.

Overall experience has been very good and the customer support has been amazingly and surprisingly good.

I also love the dashboard, it shows what claims need to be worked on and helps keep the team on track.

We've had a great experience with Dentrix Ascend and even worked to integrate the platform with several other practices.

Dentrix ascend is missing some of the key components of traditional dentrix.

It's not horrible and I'm not completely dissatisfied, but it has been disappointing.

I like the ease of use...meaning it's easy to navigate. Simplified version of their more complex server-based Software.

When things are broke or not working minimum 24-48 hours to fix.

The software has done exactly what we need and they continually are releasing new features that make the software more reliable. I love that it is all cloud based and we don't need a local server.

Tricky to use, inability to add templates, referral processes.

The support with Dentrix has been great. The response is almost immediate and very helpful.

The cloud based platform makes for a great integration between multiple locations. The interface is practical and laid out well (once your are adjusted to it).

Online scheduling never worked properly/ MANY ERRORS in scheduling/ double booking/ and we have now disabled.

Simple, easy to use interface, efficient integration with AthenaNet EHR.

Great experience that will continue to improve.

It is a beautiful visual for patients, and my doctor likes the cloud base storage.

Everything that I felt was missing has been added in the last year.

And the BEST part is they are always asking their current users what can be improved upon... they want their clients happy with Ascend.

Like that its cloud based and always evolving with updates as users make recommendations to improve. I like that I can access it anywhere.

Building the report needed is time consuming and confusing. Of all the complicated things you can do with Ascend, electronic billing isn't one of them.

We have two dental practices with a lot of patient overlap and this is so much better than our old software. Very user friendly and easy to access from anywhere.

The best thing i like in this software is there user friendly functionality which make it so different and valuable to all.

I like most of the updates but dislike every update we run into an issue. I dislike that it gives error messages a lot.

The software is user friendly and I love being able to request features to be added. Also, if I run into an issue, tech support is extremely helpful and eager to resolve the problem.

Easy to use-patient accounts and statements are easy for patients to understand. Love being able to access the schedule anywhere.

For the cost and the ability to use my laptop and PC at home I would recommend it to anybody in the medical or dental profession.

I love the fact that we can recommend changes and with in weeks they happen.

There are multiple things to like about this software. First and foremost is the ease of use and intuitive flow.

Cloud-based, constantly evolving, easy to use once getting the hang of it, images are well-organized and acquisition agent is within the software itself, which is great.

Saves money from buying multiple services. The bundle approach is a good value.

Seems to integrate well with the computer and it’s nice having everything cloud based.

The program is visually great to look at and is very basic, easy to use.

From an operations stand point, it has helped us grow our business quickly and I appreciate that they are constantly improving their software at no extra cost.

It is very user friendly. If you have any issues with any part of the software you can go to the help center or community forum and find the answers you are looking for.

We can always access and stay up to date with no additional cost or waste of time. Ascend continues to get better and better.

US Dollar

BestoSys is a cloud-based electronic records and practice management solution solution for doctors and dentists. It also offers an orthodontics module. The solution enables users to track their private practice patients along with patients in multiple hospitals or a large corporate client.


The solution allows users to upload documents such as images and x-rays that are related to a treatment or clinical note and store them in custom folders. Its restorative and Perio charting feature for dentists enables them to record their patients' treatment plans and existing conditions without the need to manually type. In addition, users can record, store and view the Perio health chart for all patients.


The solution offers various key features such as e-prescribing, patient billing, a patient portal, patient records, patient registration, patient scheduling, lab-work tracking, physician scheduling, clinical notes, patient medical histories and multi-clinic management. Its mobile app offers a pay per use plan where users can recharge their accounts as required.



LongDescription

Treatment Planning

Patient Records Management

Patient Engagement

Document Imaging

SMS Messaging

Charting

SSL Security

Confirmation/Reminders

Communication Management

Patient Intake

Scheduled / Automated Reports

Medical History Records

Audience Targeting

Calendar Management

Multi-Physician

Clinic Interoperability

Multi-Location

Self Service Portal

EMR/EHR

E-Prescribing

Imaging and X-rays

Orthodontic Charting

Marketing Automation

Client Portal

Social Media Integration

Patient Communications

Customization

Activity Dashboard

Reminders

Medical Billing

Physician Scheduling

Physician Management

Billing & Invoicing

Progress Notes

Voice Capture

Patient Management

Reporting/Analytics

Claims Management

Appointment Management

Records Management

Client Management

Patient Scheduling

Patient Portal

Appointment Scheduling

Task Management

Campaign Management

Inventory Management

Periodontal Charting

Web browser (OS agnostic)

Gold plan (Patient Relationship Management) 
Platinum plan (Practice Management)
Diamond Plan (Lead and Campaign Management)

Email/Help Desk

FAQs/Forum

Phone Support

Self-Employed

2-10

11-50

51-200

201-500

BestoSys

Dentrix Ascend is a web-based software suite for dental care. The software suite provides tools for scheduling, appointment booking, e prescribing, and monitoring continuing care, as well as various chart types. Users can enter clinical notes and enable pop-up alerts that appear when a patient’s chart is accessed. Treatment planning tools track patient benefits to help set appointment schedules.


Users can also manage billing and accounting, insurance processing and revenue. Reports can be run to track payments, medicaid reimbursement, and payer utilization. Permission controls allow users to restrict access for individuals or groups. The software can be integrated with other applications such as Allscripts, eClinicalWorks, Epic and SuccessEHS.


Dentrix Ascend provides user support via live chat, email and over the phone. Pricing models vary depending on customer needs. The application suite is suitable for organizations like large medical groups, multi-location practices, community health centers, hospitals, correctional facilities and government organizations.



BestoSys vs Dentrix Ascend

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