# Dentrix Ascend Software Reviews, Demo & Pricing - 2026 > Review of Dentrix Ascend Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/dental/dentrix-ascend-profile --- [Home](https://www.softwareadvice.com/) / [Dental Software](https://www.softwareadvice.com/dental/) / Dentrix Ascend Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/dental/dentrix-ascend-profile/reviews/)[Alternatives](https://www.softwareadvice.com/dental/dentrix-ascend-profile/alternatives/) # Dentrix Ascend 2026: Benefits, Features & Pricing Wondering if Dentrix Ascend is right for your organization? Our Dental Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Dentrix Ascend 4.1 [(235)](https://www.softwareadvice.com/dental/dentrix-ascend-profile/reviews/) Pricing Pricing available upon request ### About Dentrix Ascend Dentrix Ascend is a web-based software suite for dental care. The software suite provides tools for scheduling, appointment booking, e prescribing, and monitoring continuing care, as well as various chart types. Users can enter clinical notes and enable pop-up alerts that appear when a patient’s chart is accessed. Treatment planning tools track patient benefits to help set appointment schedules. Users can also manage billing and accounting, insurance processing and revenue. Reports can be run to track payments, medicaid reimbursement, and payer utilization. Permission controls allow users to restrict access for individuals or groups. The software can be integrated with other applications such as Allscripts, eClinicalWorks, Epic and SuccessEHS. Dentrix Ascend provides user support via live chat, email and over the phone. Pricing models vary depending on customer needs. The application suite is suitable for organizations, such as large medical groups, multi-location practices, community health centers, hospitals, correctional facilities and government organizations. Wondering if Dentrix Ascend is right for your organization? Our Dental Software selection experts can help you in 15 minutes or less. ## Dentrix Ascend User Interface ## Popular Dentrix Ascend Alternatives Main Product Dentrix Ascend 4.1 [(235)](https://www.softwareadvice.com/dental/dentrix-ascend-profile/reviews/) Ratings Breakdown - 4.17Ease of use - 3.99Value for money - 4.27Customer support - 3.94Functionality Pricing Available upon request Get Price Alternative Product [CareStack](https://www.softwareadvice.com/dental/carestack-profile/) 4.8 [(207)](https://www.softwareadvice.com/dental/carestack-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.67Value for money - 4.80Customer support - 4.67Functionality Pricing Starting at $698.00 per month Get Price Alternative Product [Curve Dental](https://www.softwareadvice.com/medical/curve-dental-profile/) 4.4 [(285)](https://www.softwareadvice.com/medical/curve-dental-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.30Value for money - 4.54Customer support - 4.13Functionality Pricing Available upon request Get Price Alternative Product [DentiMax](https://www.softwareadvice.com/dental/dentimax-profile/) 4.5 [(94)](https://www.softwareadvice.com/dental/dentimax-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.47Value for money - 4.42Customer support - 4.41Functionality Pricing Starting at $499.00 per month Get Price Alternative Product [Practice-Web](https://www.softwareadvice.com/dental/practice-web-profile/) 4.9 [(115)](https://www.softwareadvice.com/dental/practice-web-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.86Value for money - 4.91Customer support - 4.81Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [iDentalSoft](https://www.softwareadvice.com/dental/identalsoft-profile/) 4.6 [(61)](https://www.softwareadvice.com/dental/identalsoft-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.53Value for money - 4.75Customer support - 4.36Functionality Pricing Starting at $295.00 per month Get Price ## Dentrix Ascend Pros and Cons We analyzed 235 verified reviews for Dentrix Ascend to find out what actual users really think. Select to learn more Quick Adoption And Onboarding Learning Dentrix Ascend is generally simple, with most users reporting that the system is easy to pick up even without prior experience. Training new staff is straightforward, and the platform’s clear structure helps users become comfortable quickly. Remote And Multi-Location Access The cloud-based nature of Dentrix Ascend allows users to log in from any device and location, making it easy to manage multiple offices or work remotely. This flexibility supports collaboration and ensures information is accessible wherever it’s needed. Intuitive Daily Workflow Design Dentrix Ascend is praised for its user-friendly interface and intuitive layout, making daily tasks straightforward. Users find it easy to navigate, with clear displays and customizable options that help streamline operations compared to older or more complex systems. Complex And Unreliable Reporting Tools Reporting in Dentrix Ascend is often described as confusing and difficult to use. Users struggle with building reports, inconsistent or inaccurate data, and a lack of straightforward, basic reporting options, making it hard to extract and trust needed information. ## Dentrix Ascend Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Dentrix Ascend Features - Popular features found in Dental Calendar Management Charting Claims Management Client Management Client Portal Confirmations/Reminders E-Prescribing HIPAA Compliant Imaging and X-rays Medical Billing Patient Records Management Treatment Planning - More features of Dentrix Ascend 2D Drawing 3D Imaging Accounting Activity Dashboard Appointment Management Appointment Scheduling Billing & Invoicing Calibration Management Case Management Claims Scrubbing Clinical Notes Communication Management Customizable Reports Customizable Templates Data Import/Export Dental Practice Management Document Imaging Document Management Drag & Drop EDI For Medical Purposes Image Analysis Insurance Eligibility Verification Live Chat Messaging Monitoring Multi-Location Online Scheduling Orthodontic Charting Patient Engagement Patient Intake Patient Management Patient Scheduling Periodontal Charting Physician Management Practice Management Progress Notes Progress Tracking Records Management Referral Tracking Reminders Reporting & Statistics Revenue Management Role-Based Permissions Scheduled/Automated Reports Scheduling Self Service Portal Task Management Telemedicine Integration User Management ## Dentrix Ascend User Reviews Overall Rating 4.1 Ratings Breakdown 5 46% 4 36% 3 10% 2 3% 1 5% Secondary Ratings Ease of Use 4.2 Value for money 4.0 Customer support 4.3 Functionality 3.9 Nicole H. Verified reviewer Health, Wellness and Fitness 51-200 employees Used daily for less than 2 years Review source Reviewed January 2026 A is for Ascend! 5 Overall our experience has been wonderful from the dedicated conversion team to help with imaging and forms. The integrated forms that put health alerts into your patient history are phenomenal. The insurance eligibility has saved our practice the money of two full time team members (appx 75k a year). Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Customer support is quick and easy. Scheduling for mutli-locations is seamless. The insurance verification colors are helpful at a glance to know who needs attention. Cons: Unable to re-assign a payment type without deleting payment slows down our team a great deal. Could use some feature improvements with that and we need a deceased patient status. Reasons for choosing Dentrix Ascend Robust reporting customizations were better than curve. Reasons for switching to Dentrix Ascend Needed cloud based multi location abelites. Read More WG Wesley G. Verified reviewer Medical Practice 51-200 employees Used daily for more than 2 years Review source Reviewed January 2026 IPE Mgt CEO 4 Dentrix Ascend has been a great addition to our practice, offering a modern, user-friendly platform with strong potential for continued improvement. What truly stands out is their pleasant and responsive support team. Whenever we have questions or run into challenges, they provide clear solutions in a timely manner, making it easy to keep our workflow moving without unnecessary delays. Their professionalism and positive attitude make every interaction smooth and reassuring. Ascend’s platform is already a solid foundation, and we’re excited to see it continue to grow and evolve alongside our organization’s needs. We highly recommend Dentrix Ascend to practices seeking dependable support. Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 4 Functionality Pros: Dentrix Ascend’s support team has been absolutely outstanding, consistently providing fast, knowledgeable, and friendly assistance whenever we need help. Their dedication to resolving issues quickly and thoroughly makes a huge difference in keeping our office running smoothly. A special thank you to \[sensitive content hidden\], who truly goes above and beyond. She is patient, professional, and incredibly clear when explaining solutions, making even complex problems feel manageable. \[sensitive content hidden\]’s positive attitude and commitment to customer success reflect the very best of Dentrix Ascend support. We genuinely appreciate the excellent service and highly recommend their team to any practice. Cons: Power Reporting in Dentrix Ascend feels unnecessarily clumsy and frustrating to use. The layout isn’t intuitive, and getting meaningful, relevant data often feels like a complex puzzle—honestly, you’d need a PhD in Power Reporting just to make it useful. Even once you understand the process, the system is much too slow, with reports taking longer than they should to generate and refine. It makes simple analysis feel like a time-consuming project instead of a quick workflow step. Unfortunately, the best solution seems to be Jarvis, which is far more efficient—but it comes with an additional cost. That extra price adds insult to injury. Reasons for choosing Dentrix Ascend Dentrix Ascend was the most robust and it appeared to be dedicated to growing along with Technology and my practices Reasons for switching to Dentrix Ascend not robust enough…I wanted more analytics and patient tracking capability within in a system that allowed for billing and recur appointments to be streamlined Read More AB Anita B. Medical Practice 2-10 employees Used daily for less than 2 years Review source Reviewed January 2019 Not enough information on one page 3 Ratings Breakdown 4 Ease of use Previously 3 2 Value for money 3 Customer support 4 Functionality Previously 1 Pros: User friendly if you know dentrix. It's nice if you want a cloud option. But sometimes our internet goes Down, but you can still access on a phone . That's the good news Cons: The support is on high side, but once your launched, you rarely need support. Intergration with other radio graphic soft wear programs is limited unless using one of big names Read More sf susan f. Verified reviewer Medical Devices 2-10 employees Used monthly for less than 6 months Review source Reviewed February 2026 Being F ed over by \[sensitive content hidden\] Dentrix ONE 1 Awful Would not admit any issues and would not refund my money The system did not work for more than 2 days before glitches came up we spent hours on phone with their IT people I hired outside people to come in Paid them said not your hardware its the software Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 3 Functionality Pros: nothing THe scheduling was difficult. We would all meet at 7am only to be told they were not reADY AND CONVERSION HAD NOT BEEN COMPLETED Cons: We could not get all the info to convert into ONE. The xrays features did not work alot of the time.....variable and we could not get the intraoral camera to ever work or open I asked for my money back and ONE would not do it . They just waived th eearly termination fee of $5000 I am out $2999 Reasons for switching to Dentrix Ascend FASTER AND EASIER BUT IT WAS NOT BUT IT FAILED NEVER WORKED CORRECTLY Read More AB Amanda B. Verified reviewer Medical Practice 2-10 employees Used daily for more than 2 years Review source Reviewed January 2026 Dentrix Ascend Is The Future 5 I have found Dentrix Ascend to be a great teacher. What I mean by that is that instead of trying to make Ascend do things the way I was used to, I let it teach me new, better, and more productive ways to do things. It revolutionized our office flow and has saved us so much time and hassle. I really tried to learn all of the things Ascend can do and I was amazed at what I could customize so many things. A little effort from me to set up clinical note templates, multi codes, attaching our preferred codes to the ICD-10 codes used in Quick Exam, etc. meant that our processes were fast and easy from that point on. I love Dentrix Ascend and I love that it is constantly updating and bringing on new features, teaching me to do things more efficiently. It will never be an outdated software. Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 5 Functionality Pros: Dentrix Ascend has a modern interface that is easy to use. I was drawn to it because it has charts and hyperlinks on the landing page. I didn't have to try and guess what a symbol was and where it would take me if I clicked on it. The graphs are easy to understand. Then I saw the Routing Panel. The Routing Panel is one of Ascend's best features. It allows us to be completely paperless, track where a patient is, post procedures, and won't let us check a patient out if we have forgotten something like collecting payment or scheduling recare. Cons: Any time you change to a new software there is a learning curve. We switched to Dentrix Ascend in 2018 and the process of inputting patient insurance was a much bigger task than we realized. Our trainer tried to tell us, but we did not pay attention so the first month was a very busy month as we scrambled to input insurance. Now Ascend auto imports insurance tables so new users don't have to go through what we did. Reasons for switching to Dentrix Ascend I felt that Dentrix was outdated visually and cumbersome to use. Read More RH Rian H. Verified reviewer Medical Practice 11-50 employees Used daily for less than 2 years Review source Reviewed January 2026 Fairbanks Dental Center Ascend review 5 Overall, it is simple to use after some training. I don't ever want to switch practices software again. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The Customer support is excellent. When we first signed on with ascend and transitioned from "old dentrix" it was a daunting scary process no one wanted to do. Customer support made it easy and helped us through the challenges with ease. Cons: I wish insurance verification was easier. I also wish there were quicker print options. seems insignificant, but sometimes it's 3-5 clicks just to print. Power reporting is confusing, the filters and options needed to get the right report data is overwhelming, I wish it could be simplified, and put into a tab or quick link to my favorite reports that saved my settings for each report I want to print. Reasons for switching to Dentrix Ascend we wanted a cloud based software we didn't have to back up on external drives Read More SB Shannon B. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for less than 12 months Review source Reviewed September 2024 UNHAPPY CUSTOMER 1 Can never get ahold of customer support to help with any of the problems. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Nothing, there is nothing that I like about this software. I have worked in the dental field for almost 30 years and this is the worst software that I have ever used. Cons: Everything is terrible. There are ALWAYS glitches. Treatment plans never calculate correctly. You can never get ahold of anyone to help. It's the bottom of the barrel software for dental. Reasons for switching to Dentrix Ascend Switched offices and had no choice. This is the software that they use. Read More JK Jennifer K. Verified reviewer Health, Wellness and Fitness 2-10 employees Used daily for less than 6 months Review source Reviewed September 2022 Buyer Beware 2 Poor. We are finding one shortcoming after another. Customer Support is happy to contact me. Ratings Breakdown 2 Ease of use 2 Value for money 1 Customer support 3 Functionality Pros: I like the ability to text patients and log in remotely. That's about it. Cons: I dislike that you are limited to the Payor ID insurance database! They do not update the database. Inability to run finance charges with statements. Reasons for choosing Dentrix Ascend Cloud-Based and is supposed to be more secure. Reasons for switching to Dentrix Ascend Easy Dental discontinued Read More RH Roxanne H. Verified reviewer Hospital & Health Care 11-50 employees Used daily for less than 6 months Review source Reviewed May 2024 Dentrix Ascend Brought our office low 3 We have 2 offices that switched from Dentrix to Dentrix Ascend in December. We all hate it. We are moving to another program in a few weeks. Ratings Breakdown 2 Ease of use 3 Value for money 1 Customer support 3 Functionality Pros: Looks clean. User function is not great. Cons: So much clicking to get where you want to go. Laborious. No pretreatment estimate tracking. You can put in treatment, and send a preauthorization, but when it comes back, there's no way to communicate what the preestimate states except going to hunt for it and looking at a little note you put in yourself. Also, the power reporting is a NIGHTMARE. Overly complicated. You can't print a report. We have needed support several times and while the people I've actually gotten a hold of have been wonderful, I've waited on the phone for over 45 minutes twice before I was able to reach someone to help me. If you email them, they create a ticket. They don't tell you what to do with the ticket, but you have one. Enjoy. We went over a month until we were able to fix a problem with insurance coverage dates overlapping. We were completely locked out until I had someone remote in to my laptop at home and fix it. She did a great job, but the time it took to get the problem resolved was ridiculous. Reasons for switching to Dentrix Ascend Cloud based services. Two offices are being managed by one company. Read More Mike H. Verified reviewer Medical Practice 2-10 employees Used daily for less than 2 years Review source Reviewed May 2021 Dentrix Ascend is a must buy! 5 Our overall experience has been extremely positive. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The charting and insurance benefits are the best. It is so user friendly compared to other software we have used. Cons: Everything that I felt was missing has been added in the last year. I do think that there could be some improvements in the treatment planner. Reasons for switching to Dentrix Ascend I wanted something that was cloud based, and Ascend blows Dentrix away with features and ease of use. Read More Showing 1 - 10 of 235 Reviews [See All Reviews](https://www.softwareadvice.com/dental/dentrix-ascend-profile/reviews/) ## Dentrix Ascend Popular Comparisons [CareStack vs Dentrix Ascend](https://www.softwareadvice.com/dental/carestack-profile/vs/dentrix-ascend/)[Curve Dental vs Dentrix Ascend](https://www.softwareadvice.com/medical/curve-dental-profile/vs/dentrix-ascend/)[DentiMax vs Dentrix Ascend](https://www.softwareadvice.com/dental/dentimax-profile/vs/dentrix-ascend/)[Practice-Web vs Dentrix Ascend](https://www.softwareadvice.com/dental/dentrix-ascend-profile/vs/practice-web/)[iDentalSoft vs Dentrix Ascend](https://www.softwareadvice.com/dental/dentrix-ascend-profile/vs/identalsoft/)[Adit vs Dentrix Ascend](https://www.softwareadvice.com/dental/adit-profile/vs/dentrix-ascend/)[Denticon vs Dentrix Ascend](https://www.softwareadvice.com/dental-charting/denticon-profile/vs/dentrix-ascend/)[ABELDent vs Dentrix Ascend](https://www.softwareadvice.com/dental/abeldent-profile/vs/dentrix-ascend/)[Solutionreach vs Dentrix Ascend](https://www.softwareadvice.com/dental/dentrix-ascend-profile/vs/solutionreach-dental/)[Eaglesoft vs Dentrix Ascend](https://www.softwareadvice.com/dental/dentrix-ascend-profile/vs/patterson-dental-eaglesoft/)[Weave vs Dentrix Ascend](https://www.softwareadvice.com/compare/158992-Weave/vs/395470-dentrix-ascend/)[Dentrix vs Dentrix Ascend](https://www.softwareadvice.com/dental/dentrix-profile/vs/dentrix-ascend/)[Open Dental vs Dentrix Ascend](https://www.softwareadvice.com/dental/dentrix-ascend-profile/vs/open-dental/) [Compare All Alternatives](https://www.softwareadvice.com/dental/dentrix-ascend-profile/alternatives/) ## Other Top Recommended Dental Software [DentiMax](https://www.softwareadvice.com/dental/dentimax-profile/) **4.5** (94) Recently recommended **19** times [Curve Dental](https://www.softwareadvice.com/medical/curve-dental-profile/) **4.4** (285) Recently recommended **13** times [iDentalSoft](https://www.softwareadvice.com/dental/identalsoft-profile/) **4.6** (61) Recently recommended **12** times [ThriveCloud](https://www.softwareadvice.com/dental/thrivecloud-profile/) **3.8** (12) Recently recommended **11** times Stuck Between Options? 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