Dentrix vs Weave

RATING:

4.3

(363)

Dentrix has 363 reviews and a rating of 4.29 / 5 stars vs Weave which has 480 reviews and a rating of 4.22 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (363)
4.2 (480)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
3.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
May 17, 2024
May 20, 2024
Pros/Cons
  • Pros

  • The constant updates and suggestions from users across the country is a great way to make it perfect for us users.
  • I like the format of the schedule, the treatment planning is very straight forward, and it is easy to write notes/navigate a patient's chart.
  • Cons

  • Costly for annual maintenance. The hold time for customer service is sometimes lengthy.
  • We need more pre-block options for the appointment book / scheduling to template. We have to create an event and that is annoying.
Read all user reviews
  • Pros

  • Easy to use, easy to change settings settings customize, customers love the quick responses from us.
  • A few years back, Weave functioned well. The integration with Dentrix was a wonderful tool for the staff to have.
  • Cons

  • Implementation was disorganized and out of order, one onboarder didn't know what the other onboarder had covered.
  • Basically, all they can say is you screwed, you owe us money, and sorry but you can cancel...after 30 days.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos