--- title: "Doctible Software Reviews, Demo & Pricing - 2026" description: "Review of Doctible Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/dental/doctible-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [SMS Marketing Software](https://www.softwareadvice.com/sms-marketing/) / Doctible Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/dental/doctible-profile/reviews/)[Alternatives](https://www.softwareadvice.com/dental/doctible-profile/alternatives/) # Doctible Review From $249-$399/month Free trial 3 plans Wondering if Doctible is right for your organization? Our SMS Marketing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Doctible 4.8 [(265)](https://www.softwareadvice.com/dental/doctible-profile/reviews/) Pricing Starting at $249.00 flat rate per month ### About Doctible Doctible is a patient communication platform that enables healthcare providers to efficiently grow their practice and communicate with patients via text, website messenger, and other methods. It is suitable for medical, dental, optometry, chiropractic, and physical therapy practices. The platform provides a virtual waiting room that can be used to screen patients and streamline contactless check-in processes. With Doctible, practice staff can utilize automated appointment reminders to save time and prevent no-shows. The platform also includes patient recall technology that monitors visit history and automatically reminds patients to book an appointment via SMS or email. Additionally, Doctible offers online scheduling capabilities for websites, allowing patients to schedule appointments at any time. Other features include email campaigns, reputation and review management, digital intake forms, and more. Pricing information is provided on request by Doctible. Support is provided via an online support portal and other resources. Do you work for Doctible? [Manage this product listing](https://www.g2.com/products/doctible/claim_requests/new?auto=true) Wondering if Doctible is right for your organization? Our SMS Marketing Software selection experts can help you in 15 minutes or less. ## Doctible User Interface ## Popular Doctible Alternatives Main Product Doctible 4.8 [(265)](https://www.softwareadvice.com/dental/doctible-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.69Value for money - 4.77Customer support - 4.75Functionality Pricing Starting at $249.00 per month Get Price Alternative Product [ModMed](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/) 4.5 [(566)](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.35Value for money - 4.33Customer support - 4.46Functionality Pricing Available upon request Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(859)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.55Value for money - 4.48Customer support - 4.26Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [DocVilla](https://www.softwareadvice.com/medical/docvilla-profile/) 5.0 [(74)](https://www.softwareadvice.com/medical/docvilla-profile/reviews/) Ratings Breakdown - 4.97Ease of use - 4.94Value for money - 4.96Customer support - 4.96Functionality Pricing Starting at $100.00 per month Get Price Alternative Product [Review Wave](https://www.softwareadvice.com/reputation-management/review-wave-profile/) 4.7 [(70)](https://www.softwareadvice.com/reputation-management/review-wave-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.66Value for money - 4.76Customer support - 4.61Functionality Pricing Starting at $299.00 per month Get Price Alternative Product [CheckinAsyst](https://www.softwareadvice.com/medical/checkinasyst-profile/) 4.4 [(47)](https://www.softwareadvice.com/medical/checkinasyst-profile/#reviews) Ratings Breakdown - 4.47Ease of use - 4.53Value for money - 4.67Customer support - 4.34Functionality Pricing Available upon request Get Price ## Doctible Pricing and Plans Starting price: $249.00 per month Free Trial Free Version Gold $249.00 flat rate, per month Plan includes: - Two-way HIPAA compliant texting - Bulk messaging - Manage templates - Flag messages - Appointment confirmations - Reminder messages - Online reputation monitoring and alerts - Testimonial widget for website - EHR Integration Gold Plus $399.00 flat rate, per month Plan includes: - Send images via text - Patient grouping - Digital Forms - Smart Messaging - Voice Reminders - Smart Scheduler - Birthday Email Messages Platinum Pricing available upon request Plan includes: - Custom website - Website messenger Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Doctible Features - Popular features found in SMS Marketing 2-Way Messaging Campaign Planning Campaign Scheduling Communication Management Contact Management Engagement Tracking Message Personalization Mobile Coupons Reporting/Analytics Scheduled Messaging Shortcodes - More features of Doctible Activity Dashboard Activity Tracking Alerts/Escalation Alerts/Notifications API Appointment Management Appointment Scheduling Automated Responses Automated Scheduling Availability Management Booking Management Calendar Management Calendar Sync Campaign Management Chat/Messaging Client Management Confirmations/Reminders Contact Database CRM Integration Customer Database Customer Experience Management Customer History Customer Segmentation Customizable Fields Customizable Templates Data Import/Export Data Security Dental Practice Management Email Reminders For Healthcare HIPAA Compliant Interaction Tracking Landing Pages/Web Forms Live Chat Mass Texting Messaging MMS Mobile Alerts Mobile Keywords Online Booking Patient Engagement Patient Intake Payment Reminders Real-Time Notifications Real-Time Updates Recurring Appointments Reminders Reputation Management Rescheduling Response Management Review Monitoring Review Request Review Sharing Scheduling Sentiment Analysis SEO Management SMS Messaging SMS Reminders Surveys & Feedback Template Management Third-Party Integrations Two-Way Communication Web Forms Website Integration ## Doctible Integrations Vision Integration rated undefined from -1 review ## Doctible User Reviews ## Doctible customer ratings - Overall rating: 4.8/5 - Total reviews: 265 ### Rating distribution - 5 stars: 228 reviews (86%) - 4 stars: 29 reviews (11%) - 3 stars: 3 reviews (1%) - 2 stars: 2 reviews (1%) - 1 star: 3 reviews (1%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 4.7/5 - Customer support: 4.8/5 - Functionality: 4.8/5 --- ### Great way to keep up with client reviews - Overall rating: 5/5 - Reviewer: Kristin B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We send out review requests for new patients and other services to continue to build our business relationships and solve any potential problems. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Like to be able to intervene on poor reviews and correct issues before they get posted. It is also great to follow up with people and have our review management all in one place. #### Cons Seems expensive for that we are doing. We also wish it was interpreted directly with our software for easier use. #### Reasons for choosing Doctible We dislike Facebook --- ### Life changing, lifesaver! - Overall rating: 5/5 - Reviewer: Annie F. - Verified reviewer: Yes - Industry: Medical Practice - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Doctible has saved me so much time with their reminders and recall. I know there are so many things I can use it for I am still learning #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The patient communicator is life changing! I didn't have the ability to text before and this has saved me so much time. #### Cons I honestly have zero complaints. Honestly I do not use it to it's full capacity, but I truly can't complain. If I have an issue I can call and thy walk me through whatever I need. #### Reasons for switching to Doctible It just didn't have the tools this does and it was too new, it had too many kinks to work out. #### Vendor response Thank you for the great feedback! We’re excited to keep bringing you tools that save time and strengthen your patient relationships. We appreciate you choosing Doctible. Replied November 2025 --- ### Don't sign the contract - Overall rating: 2/5 - Reviewer: Mark M. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2025 - Review source details: This review was submitted organically. No incentive was offered Underwhelmed with entire experience. Would not recommend. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros The onboarding presentation was great. The thought of getting more reviews is obvious, but they don't really stand behind their product. #### Cons Doesn't integrate with EMR, making for more steps for my staff. Also, they rope you into a self-renewing contract for $300/mo. Not worth it. #### Reasons for choosing Doctible Professional colleague was already using them --- ### Best Review Generator Program we have used thus far! - Overall rating: 5/5 - Reviewer: Shelly R. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. The best take away from using Doctible was the amount of reviews generated and posted directly to Google not through a third party. Doctible made it easy for our patients to leave a review and then Doctible posted the review to Google so our patients didn't have to! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros For us the amount of reviews posted to Google after we started Doctible was amazing! Doctible definetely bumped us up on the Google listing as well. Also the price was very conservative compared to other companies providing the same services or close to the same services. #### Cons I wish Doctible could do talk to text and also integtrate your new patients forms to automatically populate in the software system we use for our Dental office. #### Reasons for switching to Doctible We needed a better and easier way for our patient reviews to make it to Google. --- ### Cover all the basis that other software runs short - Overall rating: 5/5 - Reviewer: Maria K. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I was glad that we were able to incorporate the Doctible patient review system with our current software and messaging system. Although both had a basic review outreach, the Doctible system was more user friendly for our patients and Doctible did a much nicer job in getting the reviews onto Google. They also helped make the reviews available on our website (Google and non Google reviewers) so all future patients could see them. The also scan the reviews and any that seem like a question needs to be addressed they send it directly to me so it can be taken care of ASAP. #### Cons I can't think of anything that would be a deterrent to using the doctible Review system. #### Reasons for choosing Doctible It was the only one that would work with our current software/phone company to incorporate dental reviews and post them to the google platform and onto our website . #### Reasons for switching to Doctible Although Lighthouse is awesome with all our patient messaging and confirmations, their review requests couldn't integrate to our website and patients were having difficulty with the links to write reviews. --- ### Highly recommend Doctible - Overall rating: 5/5 - Reviewer: Jackie C. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall our office has had a positive experience with doctible. Any issue I have had has been resolved within the day or latest next day. The 2-way texting and the review management has been our favorite feature of doctible. We have seen a huge increase in the amount of google reviews we are receiving weekly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love most the ease of use of the doctible dashboard, the convenience of being able to text our patients in real time. I also like that our texting number is the same as out office phone number so there is no confusion for the patient. The other thing I love about doctible is the customer support. It is helpful being able to live chat with the doctible support team. Everyone is always helpful and friendly. The integration on boarding process was easy and all of our staff learned the doctible software within a day. #### Cons Doctible has a feature to read our EMR (Compulink) software appointment schedule. So when patients request appointments online they can actually see our availability. As of now doctible is not able to write back to our Compulink appointment schedule. That would be something we wish to see in the future and from my understanding they are working on it with Compulink. #### Reasons for choosing Doctible We chose doctible due to the price. #### Reasons for switching to Doctible we switched from using 4patientcare because we needed an API that would integrate with our cloud based EMR software, we were also intrigued by the other features like 2 way texting and review management which at the time was not offered by 4patientcare --- ### Affordable Option for A-La-Carte Reputation Management - Overall rating: 5/5 - Reviewer: Joe B. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered We have been happy overall with the service provided. It is a cheap option for us and even gives some functionality that is not available from other services. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My 2 favorite features are the automated responses, and the cheap a-la-carte option. #### Cons Nothing negative to note about the service. #### Reasons for choosing Doctible Automated respinses #### Reasons for switching to Doctible Weave was not able to provide specific services needed for our pediatric office. --- ### Horrible customer service once your sign up - Overall rating: 2/5 - Reviewer: Rosita R. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2021 - Review source details: This review was submitted organically. No incentive was offered Horrible and still bad, but you signed and they don't care that they don't have all the features, that they have . #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros 1st month trial, worked after that down hill #### Cons Once they get you signed up, you are persona non grata to them, off to the next victim. Don't sign contract until you know that they are not fully integrated with Dentrix. #### Reasons for switching to Doctible They said they were fully integrated, which they are not!!! and less expensive which they are but not being fully integrated defeats the purpose. --- ### Totally Worth It - Overall rating: 5/5 - Reviewer: Shawn J. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2025 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is very easy to use especially if you are not a computer guru. The messages are instant. So far I have not had any security issues. Our patients tells us everyday how much they love the service and how much it has helped them keep up with their appointments. It has cut down on phone calls during office hours and it has 100% been the best decision our office has made! #### Cons You cannot edit info easily or at all on certain situations. There needs to be new campaign templets. #### Vendor response Thank you so much for sharing! We’re thrilled to hear that Doctible is making a difference for your practice. Replied November 2025 --- ### Doctible exceeded our expectations! - Overall rating: 5/5 - Reviewer: Tamara R. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Doctible has been a game-changer for our practice! They offered solutions for every challenge we faced—whether it was improving communication with patients, streamlining digital forms, or managing reviews. Their platform is intuitive and efficient, and the support team is absolutely brilliant. We’re extremely satisfied with their customer care and highly recommend them to any healthcare practice looking to elevate their operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Digital Forms! It changed our lives! We used to have constant issues and frustrated patients filling out paper forms in the office or sending them back and forth by email. Nothing integrated properly with our EHR, and it was a mess. With Doctible’s digital forms, everything is smooth, efficient, and easy—for both staff and patients! #### Cons We would love to see full integration with NextGen. While the current features are incredibly helpful, a deeper integration—especially one that pulls demographic and medical info directly into the EHR—would make the workflow even more seamless. --- Showing 1 - 10 of 265 Reviews [See All Reviews](https://www.softwareadvice.com/dental/doctible-profile/reviews/) ## Doctible Popular Comparisons [ModMed vs Doctible](https://www.softwareadvice.com/dental/doctible-profile/vs/electronic-medical-assistant/)[Carepatron vs Doctible](https://www.softwareadvice.com/medical/care-patron-profile/vs/doctible/)[Emitrr vs Doctible](https://www.softwareadvice.com/dental/doctible-profile/vs/emitrr/)[Weave vs Doctible](https://www.softwareadvice.com/compare/158992-Weave/vs/429531-doctible/)[Solutionreach vs Doctible](https://www.softwareadvice.com/dental/doctible-profile/vs/solutionreach-dental/) [Compare All Alternatives](https://www.softwareadvice.com/dental/doctible-profile/alternatives/) ## Other Top Recommended SMS Marketing Software [EZ Texting](https://www.softwareadvice.com/sms-survey/ez-texting-profile/) **4.5** (273) Recently recommended **10** times [Voxie](https://www.softwareadvice.com/conversational-marketing/voxie-profile/) **0.0** (0) Recently recommended **1** times [Jira](https://www.softwareadvice.com/project-management/atlassian-jira-profile/) **4.4** (15483) Recently recommended **0** times [Brevo Marketing Platform](https://www.softwareadvice.com/scheduling/brevo-profile/) **4.6** (3519) Recently recommended **0** times Stuck Between Options? 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