Doctible
About Doctible
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Most Helpful Reviews for Doctible
1 - 5 of 250 Reviews
Ruth
2 - 10 employees
Used unspecified
OVERALL RATING:
4
Reviewed September 2023
Doctible is Great for All Practices!
Anonymous
2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed February 2020
Great Service
I think it's great and defiantly provides us with an easy way to gather reviews from our patients.
PROSWe started utilizing the Doctilbe service so we could easily gather Google reviews from our exiting patients. We went from only having 5 Google reviews to 99 5 start reviews. We also have the reviews connected to our website as a testimonials page and have over 900 5 star reviews there as well.
CONSMy biggest problem with the software is the fact that we still had a lot of people simply entering a review with Doctible but not taking the extra step to visit Google. I spoke to a rep today and apparently there has been a change on that format. I'm excited that the new text will provide us with even more great google reviews.
Riad
Medical Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2023
Small practice utilization
Very pleased and continue to subscribe.
PROSOur practice relies heavily on word of mouth referrals. Limited marketing budget inhibited tenable option to expand our patient base through online resources. Doctible offers a low barrier-to-entry entry option; utilizing patient feedback to generate interest and awareness. We've seen a massive uptick in Google reviews since adoption.
CONSVery few, but noticeable changes to the online interface make for some minor inconveniences.
Reason for choosing Doctible
Lighthouse was pricey and has a bloated package offering.
Rosita
Verified reviewer
Hospital & Health Care, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
2
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
2
Reviewed March 2021
Horrible customer service once your sign up
Horrible and still bad, but you signed and they don't care that they don't have all the features, that they have .
PROS1st month trial, worked after that down hill
CONSOnce they get you signed up, you are persona non grata to them, off to the next victim. Don't sign contract until you know that they are not fully integrated with Dentrix.
Reasons for switching to Doctible
They said they were fully integrated, which they are not!!! and less expensive which they are but not being fully integrated defeats the purpose.
Sonja
Hospital & Health Care, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2023
Amazing Product
In my personal experience Doctible is the best review platform out there. We left Doctible twice, not because we weren't happy, but because our management software offered us the ability to send patient reviews included in the cost of what we were paying. We thought financially it made sense to leave because of this; however, both times we were highly disappointed and came back to Doctible. Our practice is in a highly competitive market and it is important to maintain a visible online presence. With our previous company we received very few reviews during our time with them and upon switching back to Doctible we immediately began averaging between 4-7 Google reviews a week. We have learned our lesson not once, but twice and will not be leaving again!
PROSDoctible is user friendly - not only for our business in sending reviews, but for our patients to receive them and go straight to the review platform to review us or leave feedback that comes directly back to us.
CONSThere is nothing that I would change in their review platform.
Reasons for switching to Doctible
Weave review platform was not user friendly for our patients receiving the review requests and we received very few reviews during our time with them. We were previous Doctible clients and knew how well Doctible works.